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Director Of Membership Development Jobs (NOW HIRING)

Director of Membership

New York, NY · Hybrid

$150K - $175K/yr

We're looking for a Director of Membership to lead and grow our membership business across Apartment Therapy and The Kitchn. This is a hands-on leadership role for someone who has run a membership or ...

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The Director of Membership Sales will oversee the LUV Car Wash membership sales division, including ... Chief Development Officer FLSA Status: Exempt Direct Reports: Regional Sales Trainers Physical ...

Reporting directly to the Director of Marketing and Membership, this individual serves as an ... Lead the development, growth, and execution of programs that support professional development ...

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Director Of Membership Development information

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$43K

$82.6K

$162K

How much do director of membership development jobs pay per year?

As of Sep 13, 2026, the average yearly pay for director of membership development in the United States is $82,598.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,000.00 and $97,500.00 per year, depending on experience, location, and employer.

What does a director of membership development do?

A Director of Membership Development is responsible for creating and implementing strategies to attract, engage, and retain members within an organization. This role often involves overseeing membership recruitment campaigns, developing membership benefits, analyzing member data, and collaborating with other departments to enhance member experiences. The Director works to grow the organization's membership base and ensure members receive value from their association. Strong communication and leadership skills are essential for success in this position.

What are the key skills and qualifications needed to thrive as a director of membership development?

To thrive as a Director Of Membership Development, you need expertise in membership strategy, sales, and relationship management, typically backed by a degree in business, marketing, or a related field. Familiarity with customer relationship management (CRM) software, data analytics tools, and membership management platforms is often required. Outstanding communication, leadership, and negotiation skills help foster member engagement and team effectiveness. These abilities are crucial for driving membership growth, retention, and overall organizational success.

What are some typical challenges faced by a director of membership development, and how can they be effectively addressed?

A Director of Membership Development often encounters challenges such as retaining existing members while also driving new member acquisition. Balancing personalized outreach with scalable strategies and adapting to the evolving needs of the membership base are key hurdles. Effective solutions include leveraging data analytics to better understand member engagement, fostering strong relationships through consistent communication, and collaborating closely with marketing and event teams to provide valuable member experiences. Embracing feedback and staying informed about industry trends also play important roles in overcoming these challenges.

What is the difference between Director Of Membership Development vs Membership Coordinator?

AspectDirector Of Membership DevelopmentMembership Coordinator
ResponsibilitiesDevelops strategies to grow membership, builds partnerships, oversees membership programsHandles member inquiries, processes memberships, supports event registration
Required CredentialsBachelor's degree, experience in membership or sales, strong communication skillsHigh school diploma or equivalent, customer service experience, organizational skills
Work EnvironmentOffice setting, strategic planning meetings, industry eventsOffice or event settings, direct member interaction

The main difference is that the Director Of Membership Development focuses on strategic growth and partnership development, while the Membership Coordinator handles day-to-day member support and administrative tasks. The director role requires more experience and strategic planning skills, whereas the coordinator role is more operational and support-oriented.

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Infographic showing various Director Of Membership Development job openings in the United States as of September 2026, with employment types broken down into 1% Internship, 1% As Needed, 81% Full Time, 15% Part Time, and 2% Contract. Highlights an 85% Physical, 3% Hybrid, and 12% Remote job distribution, with an average salary of $82,598 per year, or $39.7 per hour.

Director of Membership

New York, NY • Hybrid

Apartment Therapy Media
Facilities Support Services • 1 - 10 employees

$150K - $175K/yr

Full-time

Re-posted 15 days ago


Job description

We're looking for a Director of Membership to lead and grow our membership business across Apartment Therapy and The Kitchn. This is a hands-on leadership role for someone who has run a membership or subscription program and is excited to take ownership of an emerging, high-potential part of our business. You'll begin by leading our existing Kitchn membership program - owning its performance, deepening member engagement, and sharpening the offering through the first half of the year. From there, you'll help shape and launch a membership program for Apartment Therapy, defining what membership means for a home and design audience. Membership is a growing, incremental part of our revenue strategy, and we believe it can become a meaningful share of the business over time. You'll own that opportunity - the strategy, the P&L, and the day-to-day execution - reporting directly to our Founder & CEO, with a close working partnership with our editorial leadership.

Responsibilities

  • Own the membership P&L across both brands, with clear goals, forecasting, and performance tracking
  • Lead the existing Kitchn membership program - driving acquisition, engagement, conversion, and retention
  • Define and launch a new membership offering for Apartment Therapy, in close partnership with editorial and product
  • Build a data-driven roadmap of tests and initiatives across the full member lifecycle: onboarding, conversion, renewal, win-back, and reactivation
  • Analyze member behavior and churn drivers, and translate insight into prioritized action
  • Partner cross-functionally with editorial, product, marketing, and analytics to deliver a seamless member experience
  • Clearly articulate the value of membership to both prospective and existing members
  • Build and lead a small team, starting with one direct report and growing as the program scales

Requirements

  • 6-8+ years of experience in membership, subscription, or audience-revenue roles, including time running a membership or subscription program
  • A background in media, publishing, or content
  • A strategic operator's mindset - comfortable owning a P&L and setting direction, while staying close to execution
  • Strong analytical skills and a genuine test-and-learn instinct; fluency with subscription metrics and lifecycle data
  • Proven ability to lead cross-functional work and align partners without relying on direct authority
  • Genuine affinity for our subject matter - homes, design, food, and the way people live
  • Experience launching a membership or subscription program from the ground up is a plus
  • Ability to work from our NYC headquarters on a hybrid schedule, at least 2x per week

Budgeted Salary: $150,000 - 175,000 annually

The above represents the expected salary range for this role. Ultimately, compensation is determined by level of experience and other job-related factors.