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Director Of Membership Development Jobs (NOW HIRING)

YMCA

Senior Director of Membership

Oakland, CA · On-site

$38.46 - $45.67/hr

The Downtown Oakland YMCA is seeking a Senior Director of Membership to join a high-performing ... Relationships will be developed with collaborating community partners. WORK ENVIRONMENT & PHYSICAL ...

Apartment Therapy Media

Director of Membership

New York, NY · Hybrid

$150K - $175K/yr

We're looking for a Director of Membership to lead and grow our membership business across Apartment Therapy and The Kitchn. This is a hands-on leadership role for someone who has run a membership or ...

Troon

Director of Membership Sales

Saint Michaels, MD

$65K/yr

... time Director of Membership Sales! We are seeking a driven individual who is eager to learn ... Assists in the development and implementation of advertising and promotional campaigns designed to ...

YMCA

Senior Director Of Membership

Berkeley, CA · On-site

$80K - $95K/yr

The Downtown Oakland YMCA is seeking a Senior Director of Membership to join a high-performing ... Relationships will be developed with collaborating community partners WORK ENVIRONMENT & PHYSICAL ...

YMCA

Association Director Of Membership

Washington, DC · On-site

$95K - $100K/yr

Coach and develop Membership Directors throughout the Association. * Establish consistent operating ... Initiates the development of relationships with influential leaders to impact and strengthen the ...

Popstroke

Director of Membership Operations

Plano, TX · On-site

Field Coaching & Development Travel regularly to venues to coach Operating Partners and leadership ... Work alongside the Director of Membership Strategy to bring new pricing, promotions, campaigns, and ...

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Director Of Membership Development information

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$43K

$82.6K

$162K

How much do director of membership development jobs pay per year?

As of Jul 18, 2026, the average yearly pay for director of membership development in the United States is $82,598.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,000.00 and $97,500.00 per year, depending on experience, location, and employer.

What are some typical challenges faced by a Director of Membership Development, and how can they be effectively addressed?

A Director of Membership Development often encounters challenges such as retaining existing members while also driving new member acquisition. Balancing personalized outreach with scalable strategies and adapting to the evolving needs of the membership base are key hurdles. Effective solutions include leveraging data analytics to better understand member engagement, fostering strong relationships through consistent communication, and collaborating closely with marketing and event teams to provide valuable member experiences. Embracing feedback and staying informed about industry trends also play important roles in overcoming these challenges.

What is the difference between Director Of Membership Development vs Membership Coordinator?

AspectDirector Of Membership DevelopmentMembership Coordinator
ResponsibilitiesDevelops strategies to grow membership, builds partnerships, oversees membership programsHandles member inquiries, processes memberships, supports event registration
Required CredentialsBachelor's degree, experience in membership or sales, strong communication skillsHigh school diploma or equivalent, customer service experience, organizational skills
Work EnvironmentOffice setting, strategic planning meetings, industry eventsOffice or event settings, direct member interaction

The main difference is that the Director Of Membership Development focuses on strategic growth and partnership development, while the Membership Coordinator handles day-to-day member support and administrative tasks. The director role requires more experience and strategic planning skills, whereas the coordinator role is more operational and support-oriented.

What are the key skills and qualifications needed to thrive as a Director Of Membership Development, and why are they important?

To thrive as a Director Of Membership Development, you need expertise in membership strategy, sales, and relationship management, typically backed by a degree in business, marketing, or a related field. Familiarity with customer relationship management (CRM) software, data analytics tools, and membership management platforms is often required. Outstanding communication, leadership, and negotiation skills help foster member engagement and team effectiveness. These abilities are crucial for driving membership growth, retention, and overall organizational success.

What does a Director of Membership Development do?

A Director of Membership Development is responsible for creating and implementing strategies to attract, engage, and retain members within an organization. This role often involves overseeing membership recruitment campaigns, developing membership benefits, analyzing member data, and collaborating with other departments to enhance member experiences. The Director works to grow the organization's membership base and ensure members receive value from their association. Strong communication and leadership skills are essential for success in this position.
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Director Of Membership Development jobs near you
Director of Membership

Director of Membership

Girl Scouts of Central Maryland

Baltimore, MD • On-site

$80K - $90K/yr

Other

Posted 11 days ago

Job description

Description

Position Summary

The Director of Membership leads council-wide membership strategy, recruitment, retention, and member experience initiatives across the Central Maryland council. This role oversees membership operations and staff, partners across departments to strengthen girl and volunteer engagement, and serves as both a supervisory leadership role and an active operational presence through participation in recruitment events, community outreach, and membership activities throughout the year.

The Director of Membership works closely with and reports to the Chief Operating Officer and senior leadership to support sustainable membership growth, improve service delivery, and enhance the overall Girl Scout experience.

Key Responsibilities:

Membership Strategy & Growth

Lead the development and execution of membership recruitment and retention strategies

Monitor membership trends, community needs, and participation data to inform planning efforts

Support achievement of council membership goals and performance metrics

Identify opportunities to expand community outreach and strengthen member engagement

Member Experience & Service Delivery

Oversee membership support operations and ensure responsive service to girls, caregivers, volunteers, and community partners

Promote consistent communication and positive member experiences across service areas

Support volunteer engagement and onboarding efforts in partnership with volunteer experience teams

Address escalated member concerns and support issue resolution when needed

Staff Leadership & Accountability

Supervise membership staff and provide coaching, direction, and development

Establish performance expectations and accountability standards

Foster a collaborative, customer focused, and mission-aligned team culture.

Community Partnerships & Outreach

Build and maintain relationships with schools, community organizations, and local partners

Support recruitment events, outreach initiatives, and community engagement opportunities

Represent the council in community meetings and partnership discussions as appropriate

Operations & Financial Oversight 

Assist with budget development and management for membership related initiatives

Monitor operational effectiveness and recommend process improvements

Partner with Marketing, Programs, and Product Program teams to support integrated council initiatives

Qualifications

Bachelor's degree in business, nonprofit management, communications, education, or related field, preferred

Minimum 5 years of leadership experience in membership, customer engagement, nonprofit operations, or related field

Strong relationship building and communication skills

Demonstrated ability to manage teams, projects, and operational priorities

Experience analyzing data and using metrics to support decision making

Commitment to youth development and mission driven work

 Ability to work a flexible schedule, including evenings and weekends. 

  Required Skills & Abilities 

Ability to work a flexible schedule, including evenings and weekends. 

Travel throughout the Council's jurisdiction up to 30% of the time. 

Must possess a valid driver's license, maintain reliable transportation, and be able to travel to meetings, events, and community locations as required. 

Physical Requirements 

The physical demands described are representative of those that must be met by an employee to successfully perform the  essential functions of this position. 

Prolonged periods sitting at a desk and working on a computer. 

Ability to stand, walk, bend, reach, and participate in meetings, community outreach, recruitment events. 

Must be able to lift and/or move up to 25 pounds on occasion. 


Salary Range: $80,000 to $90,000


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