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Director Of Intake Jobs (NOW HIRING)

ST CROIX HOSPICE LLC

Director of Intake

Mendota Heights, MN · On-site

$130K - $150K/yr

Director of Intake Position Overview Reporting to the Chief Clinical Officer, the Director of Intake is responsible for managing a team of Intake Specialists who maintain the referral process during ...

St. Croix Hospice

Director of Intake

Mendota Heights, MN · On-site

$130K - $150K/yr

Director of Intake Position Overview Reporting to the Chief Clinical Officer, the Director of Intake is responsible for managing a team of Intake Specialists who maintain the referral process during ...

Mai Placement

Director of Intake

Monsey, NY

Director of Intake & Enrollment Monsey, NY $110,000 - $150,000 DOE Brooklyn-based candidates may be considered if flexible to travel to Monsey once or twice a week. Overview A fast-growing healthcare ...

City of New York

DIRECTOR OF INTAKE

Manhattan, NY · On-site

$100K - $125K/yr

The Department of Homeless Services (DHS) is recruiting for one (1) Administrative Director of Social Services M-II to function as Intake Director who will: -Be responsible for the administration of ...

City of New York

DIRECTOR OF INTAKE

Manhattan, NY · On-site

The Department of Homeless Services (DHS) is recruiting for one (1) Administrative Director of Social Services M-II to function as Intake Director who will: - Be responsible for the administration of ...

City of New York

DIRECTOR OF INTAKE

Manhattan, NY

The Department of Homeless Services (DHS) is recruiting for one (1) Administrative Director of Social Services M-II to function as Intake Director who will: - Be responsible for the administration of ...

PruittHealth

Director of Intake

Norcross, GA

The Director of Intake plans and directs all aspects of home health, admissions, and growth. Duties include negotiating contracts such as workers compensation, initiating proposals, and creating ...

Oceans Healthcare

Director of Intake

Norman, OK · On-site

Medical, Dental, Vision Coverage (Multiple Plan Options) - Eligible first of the month after 30 ... Employee Assistance Program The Intake Director is responsible for the patient intake process for ...

StateJobsNY

Counsel (Director of Intake)

Manhattan, NY · On-site

$145K - $167K/yr

Duties Description The Director of Intake is an experienced attorney who is responsible for effective and efficient intake management of all complaints submitted regarding allegations of ...

PruittHealth

Director of Intake

Norcross, GA · On-site

The Director of Intake plans and directs all aspects of home health, admissions, and growth. Duties include negotiating contracts such as workers compensation, initiating proposals, and creating ...

PruittHealth

Director of Intake

Norcross, GA · On-site

The Director of Intake plans and directs all aspects of home health, admissions, and growth. Duties include negotiating contracts such as workers compensation, initiating proposals, and creating ...

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Director Of Intake information

What are the key skills and qualifications needed to thrive as a Director of Intake, and why are they important?

To thrive as a Director of Intake, you need expertise in case management, intake assessment, and regulatory compliance, usually backed by a degree in social work, healthcare administration, or a related field. Familiarity with client management systems, electronic health records (EHRs), and relevant industry regulations is essential. Strong leadership, problem-solving, and interpersonal communication skills make someone stand out in this position. These capabilities are crucial for ensuring smooth client onboarding, regulatory adherence, and effective team coordination, ultimately supporting organizational goals and client outcomes.

What are some common challenges faced by a Director of Intake, and how are they typically addressed?

A Director of Intake often faces challenges such as managing high volumes of referrals, ensuring timely assessments, and coordinating effectively with multidisciplinary teams. Balancing workflow efficiency with quality client experiences can be demanding, especially during peak periods. To address these challenges, Directors typically implement streamlined intake processes, utilize data management systems, and foster clear communication channels with clinical and administrative staff. Ongoing training and regular team meetings also help ensure that best practices are followed and that the team can adapt to changing demands.

What is the difference between Director Of Intake vs Intake Coordinator?

AspectDirector Of IntakeIntake Coordinator
CredentialsBachelor's degree often required; experience in healthcare or social servicesHigh school diploma or equivalent; relevant certifications may be preferred
Work EnvironmentLeadership role overseeing intake departments, strategic planningFrontline role interacting directly with clients, handling initial assessments
Employer & IndustryHospitals, clinics, social service agenciesHealthcare facilities, social service organizations
Common Search & ComparisonFocuses on management and oversightFocuses on client interaction and initial screening

The main difference between a Director Of Intake and an Intake Coordinator lies in their responsibilities and seniority. The Director Of Intake oversees the entire intake process, manages staff, and develops policies, while the Intake Coordinator handles direct client interactions and initial assessments. Both roles are essential in healthcare and social services settings, but they differ in scope and level of responsibility.

What does a Director of Intake do?

A Director of Intake oversees the process of admitting new clients or patients into an organization, such as a healthcare facility, legal practice, or social service agency. They manage intake staff, develop and implement procedures, ensure compliance with regulations, and coordinate with other departments to ensure a smooth and efficient onboarding experience. Their responsibilities often include evaluating eligibility, collecting necessary documentation, and maintaining accurate records. This role is crucial for ensuring that clients receive appropriate services quickly and efficiently.
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Director Of Intake jobs near you
Director of Intake

Director of Intake

ST CROIX HOSPICE LLC

Mendota Heights, MN • On-site

$130K - $150K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted yesterday

St. Croix Hospice rating

8.5

Company rating: 8.5 out of 10

Based on 33 frontline employees who took The Breakroom Quiz

6th of 42 rated hospices

Job description

Work Where You Matter!
At St. Croix Hospice we guide patients and families through the end-of-life journey. Through compassionate care, we focus on our patient's quality of life, empowering them to make the most of their time with dignity, comfort and respect. If you are ready to be part of an extraordinary team of caregivers, then come work where you matter.
Director of Intake
Position Overview
Reporting to the Chief Clinical Officer, the Director of Intake is responsible for managing a team of Intake Specialists who maintain the referral process during a 24-hour, 7 day a week cycle. The Director of Intake is responsible for monitoring incoming referrals and Intake workflow to ensure all processes are followed and all entries are timely and accurate for all St. Croix Hospice locations; monitors status of all referrals; coordinates with Sales, Clinical and Triage to facilitate timely admissions. The Director of Intake will work closely with Clinical and Sales teams and leadership to promote SCH goals and objectives.
Essential Functions and Skills
Responsibilities
  • Oversees Intake Department to ensure 100% of referrals received are entered timely and accurately.
  • Develops strategic plans by working directly with Clinical and Sales teams to achieve and maintain an 80% or higher conversion rate.
  • Oversees recruitment, staffing, hiring, and retention of Intake team members.
  • Manage performance and development of Intake staff members.
  • Manage staffing plan for coverage from 7:00 am to 9:00 pm M-F; 8am-8pm weekends; and on call over nights and weekends, creates and updates schedules.
  • Build all Intake processes and procedures, and seek consistent improvement in all areas
  • Collaborate with Sales, Clinical, and Billing to provide a positive patient experience upon admission.
  • Accountable for compliance with all CMS and CAHPS standards within the department
  • Responsible for all Intake Department reporting and metrics to the company
  • Accountable for the department budget
  • Forecast Intake staffing needs based on census and company growth
  • Performs other duties and activities as delegated by Chief Clinical Officer.
  • Responsible for maintaining compliance with all HIPAA regulations and requirements. Treats all patient information as confidential and utilizes protected health information on a minimum necessary basis.
  • Performs other duties as assigned.

Requirements/Qualifications
  • Bachelor's degree in healthcare administration, social work, nursing, or business administration.
  • Minimum of 5 years of experience in managing a team in a healthcare environment
  • Ability to pass DHS background study.

Knowledge, Skills, and Abilities
  • Experience with medical billing and knowledge of terminology.
  • Strong computer skills including advanced knowledge of Microsoft Word, Excel, and PowerPoint.
  • Demonstrated ability to supervise and direct administrative personnel.
  • Ability to market and deal tactfully with customers and the community.
  • Knowledge of corporate business management, governmental regulations, CHAP standards, and private payer practices.
  • Demonstrates good communication, negotiation, and public relation skills.
  • Demonstrates autonomy, organization, assertiveness, flexibility, and cooperation in performing job responsibilities
  • Proficient in the English language. Able to read, speak, and write English in a clear and concise manner required.

Physical Requirements
The physical requirements described are representative of those that must be met to successfully perform the essential responsibilities of this position. Reasonable accommodation may be made.
  • Pushing/Pulling and Lifting/carrying up to 10 pounds.

The annual salary range for this role is $130,000 - $150,000/annually. An employee's actual annual salary will be based on but not limited to: geographic location, relevant education, applicable certifications, depth of experience, and special skillsets. The total compensation package for this position may also include the opportunity to participate in employee benefits including our medical/dental/vision/pet insurance, disability and life insurance, paid time off, and 401(k) retirement plans, subject to applicable plan terms, and/or eligibility for other compensation.

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