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Director Of Intake Jobs in Michigan (NOW HIRING)

Intake Community Screener

Southfield, MI ยท On-site

$34K - $39K/yr

... direct services aimed at enhancing the recovery journey of our individuals and families served ... Completes the intake pre-session process for individuals and families wishing to obtain services.

Intake Community Screener

Southfield, MI ยท On-site

$34K - $39K/yr

... direct services aimed at enhancing the recovery journey of our individuals and families served ... Completes the intake pre-session process for individuals and families wishing to obtain services.

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Director Of Intake information

What jobs pay 500,000 a year in the US?

In the US, high-paying executive roles such as Chief Executive Officers, Chief Financial Officers, and other C-suite positions often have annual compensation exceeding $500,000, especially in large corporations. Additionally, specialized roles like successful surgeons, investment bankers, and certain technology executives can also reach or surpass this level, often requiring advanced skills, extensive experience, and relevant certifications.

What are the key skills and qualifications needed to thrive as a Director of Intake, and why are they important?

To thrive as a Director of Intake, you need expertise in case management, intake assessment, and regulatory compliance, usually backed by a degree in social work, healthcare administration, or a related field. Familiarity with client management systems, electronic health records (EHRs), and relevant industry regulations is essential. Strong leadership, problem-solving, and interpersonal communication skills make someone stand out in this position. These capabilities are crucial for ensuring smooth client onboarding, regulatory adherence, and effective team coordination, ultimately supporting organizational goals and client outcomes.

What kind of jobs in media bring in $150,000 a year?

In media, roles such as senior producers, media executives, and content directors often earn $150,000 or more annually. These positions typically require extensive experience, strong leadership skills, and proficiency with industry tools like editing software and content management systems.

What are some common challenges faced by a Director of Intake, and how are they typically addressed?

A Director of Intake often faces challenges such as managing high volumes of referrals, ensuring timely assessments, and coordinating effectively with multidisciplinary teams. Balancing workflow efficiency with quality client experiences can be demanding, especially during peak periods. To address these challenges, Directors typically implement streamlined intake processes, utilize data management systems, and foster clear communication channels with clinical and administrative staff. Ongoing training and regular team meetings also help ensure that best practices are followed and that the team can adapt to changing demands.

What is the difference between Director Of Intake vs Intake Coordinator?

AspectDirector Of IntakeIntake Coordinator
CredentialsBachelor's degree often required; experience in healthcare or social servicesHigh school diploma or equivalent; relevant certifications may be preferred
Work EnvironmentLeadership role overseeing intake departments, strategic planningFrontline role interacting directly with clients, handling initial assessments
Employer & IndustryHospitals, clinics, social service agenciesHealthcare facilities, social service organizations
Common Search & ComparisonFocuses on management and oversightFocuses on client interaction and initial screening

The main difference between a Director Of Intake and an Intake Coordinator lies in their responsibilities and seniority. The Director Of Intake oversees the entire intake process, manages staff, and develops policies, while the Intake Coordinator handles direct client interactions and initial assessments. Both roles are essential in healthcare and social services settings, but they differ in scope and level of responsibility.

What does a director of intake do?

A director of intake oversees the process of receiving and evaluating new clients, patients, or cases for an organization. They coordinate intake procedures, ensure compliance with policies, and manage staff involved in initial assessments, often utilizing case management or CRM tools to streamline operations.

What is the highest paying job as a coordinator?

The highest paying roles for coordinators often include senior or specialized positions such as project coordinator, program coordinator, or operations coordinator in industries like healthcare, technology, or finance. These roles typically require relevant experience, certifications, and strong organizational skills, with salaries varying based on industry and location.
What are popular job titles related to Director Of Intake jobs in Michigan? For Director Of Intake jobs in Michigan, the most frequently searched job titles are:
What cities in Michigan are hiring for Director Of Intake jobs? Cities in Michigan with the most Director Of Intake job openings:
Infographic showing various Director Of Intake job openings in Michigan as of July 2026, with employment types broken down into 1% As Needed, 81% Full Time, 14% Part Time, 1% Temporary, and 3% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution.
Director, Intake Services

Director, Intake Services

The Guidance Center

Southgate, MI โ€ข On-site

Full-time

Posted 9 days ago


Job description

As a recognized leader in our field, The Guidance Center provides a broad range of services that have helped children, adults and families unlock potential and build better lives since 1958. With 25 programs we offer treatment, prevention, growth and education services to more than 14,200 people annually. Together we: Nurture development. Foster resilience. Cultivate well-being.
We have an exciting opportunity for a Director of Intake Services to join our team of talented professionals.
As the Director of Intake Services, you will be responsible for developing efficient, client-centered intake systems that align with regulatory requirements, payer expectations, and organizational goals while promoting high-quality care, strong customer experience, and effective utilization of services. This role oversees access, intake, screening, assessment, referral management, and placement across mental health, substance use, and co-occurring disorder programs. This role oversees multiple agency locations and operates in a union environment.
Leadership and Strategy
  • Provide vision, leadership, and oversight for agency-wide intake and access services
  • Develop and implement strategies to improve access, reduce wait times, and optimize client flow
  • Lead continuous quality improvement initiatives related to intake, engagement, and admission processes
  • Collaborate with executive leadership on growth planning, service line expansion, and system redesign

Clinical Oversight
  • Ensure all intake assessments meet clinical, ethical, and regulatory standards
  • Oversee risk screening, triage, and level-of-care determinations
  • Support clinical decision-making for complex or high-risk cases
  • Ensure trauma-informed, culturally responsive, and recovery-oriented practices

Operations and Workflow Management
  • Direct daily operations of intake teams (call center, walk-in, insurance verification, referral coordination)
  • Monitor key performance indicators (e.g., time to first appointment, no-show rates, staffing ratios)
  • Implement standardized intake tools, documentation practices, and workflows
  • Optimize use of electronic health records (EHR) and data systems
  • Ensure clients, families, and other visitors consistently receive exceptional customer service.

Staff Supervision and Development
  • Supervise Intake leaders, clinicians, access and support staff
  • Recruit, train, evaluate and retain high-performing staff
  • Provide clinical supervision and professional development opportunities
  • Foster a culture of accountability, collaboration, and service excellence

Quality and Compliance
  • Develop, implement, and enforce program policies, procedures, and protocols.
  • Address client complaints, incidents, and risk issues related to access services
  • Maintain audit readiness and oversee documentation quality
  • Ensure compliance with Federal, State, Medicaid, and The Joint Commission accreditation standards
  • Participate in the Total Quality Management (TQM) Committee; implement and monitor quality improvement initiatives within assigned areas.
  • Use intake and access data to inform decision-making and system improvements
  • Develop dashboards and reports for leadership
  • Use data to identify disparities in access and implement equity-focused solutions

Collaborative Partnerships and Community Relations
  • Develop and maintain collaborative relationships with internal teams and external community partners.
  • Participate in assessment of community needs and service gaps.
  • Work cross-functionally to reduce barriers and enhance services.
  • Build and maintain relationships with referral sources, hospitals, crisis systems, and community partners.
  • Represent the agency in community forums related to access and system navigation.

Other Responsibilities
  • Carry an agency cell phone as needed.
  • Adhere to professional codes of ethics and agency policies and procedures.
  • Participate in committees, task forces, and work groups as assigned.
  • Perform other duties as assigned.

Knowledge, Skills & Abilities
  • Demonstrated cultural humility and sensitivity to the diverse needs of individuals and families.
  • Effective interpersonal communication, organization, flexibility, patience, and creativity.
  • Ability to assess and intervene in crisis situations and complex systems.
  • Ability to effectively and efficiently navigate multiple software and data platforms.

Professional Development & Additional Requirements
  • Complete a minimum of 24 hours of agency requirements-
  • Complete position-specific training / certifications annually.
  • Maintain professional licensure

Work Schedule
  • Regular hours: Monday-Thursday, 8:30 a.m.-8:00 p.m.; Friday, 8:30 a.m.-5:00 p.m.
  • Additional evening or weekend hours may be required based on program needs.

Requirements
To qualify for this position, you must have the following:
  • Master's degree in Social Work, Psychology, Counseling, or a related mental health field, with corresponding full State of Michigan licensure (or eligibility).
  • Minimum five (5) years of progressive leadership experience in programs serving clients with serious emotional disturbance (SED), and/or serious mental illness (SMI) and/or substance use disorders (SUD). CAADC preferred.
  • Meets criteria for Qualified Mental Health Professional (QMHP), Certified Children's Mental Health Professional (CMHP) and Qualified Intellectual Disability Professional (QIDP) within 120 days of hire.
  • Demonstrated experience managing intake, admissions, or access systems
  • Strong knowledge of behavioral health service delivery, levels of care, and clinical assessment
  • Valid driver's license and favorable driving record