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Director Of Intake Jobs in Michigan (NOW HIRING)

Havenwyck Hospital is seeking a dynamic and talented Intake Clinician to join our team of compassionate, dedicated professionals. POSITION SUMMARY: The Director of Business Development oversees the ...

Havenwyck Hospital is seeking a dynamic and talented Intake Clinician to join our team of compassionate, dedicated professionals. POSITION SUMMARY: The Director of Business Development oversees the ...

They complete all reports as requested by the Direct of Assessment & Referral Center. The Supervisor will also perform Intake Clinician duties, responding to all requests for mental health services ...

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Director Of Intake information

What are the key skills and qualifications needed to thrive as a director of intake?

To thrive as a Director of Intake, you need expertise in case management, intake assessment, and regulatory compliance, usually backed by a degree in social work, healthcare administration, or a related field. Familiarity with client management systems, electronic health records (EHRs), and relevant industry regulations is essential. Strong leadership, problem-solving, and interpersonal communication skills make someone stand out in this position. These capabilities are crucial for ensuring smooth client onboarding, regulatory adherence, and effective team coordination, ultimately supporting organizational goals and client outcomes.

What are some common challenges faced by a director of intake, and how are they typically addressed?

A Director of Intake often faces challenges such as managing high volumes of referrals, ensuring timely assessments, and coordinating effectively with multidisciplinary teams. Balancing workflow efficiency with quality client experiences can be demanding, especially during peak periods. To address these challenges, Directors typically implement streamlined intake processes, utilize data management systems, and foster clear communication channels with clinical and administrative staff. Ongoing training and regular team meetings also help ensure that best practices are followed and that the team can adapt to changing demands.

What is the difference between Director Of Intake vs Intake Coordinator?

AspectDirector Of IntakeIntake Coordinator
CredentialsBachelor's degree often required; experience in healthcare or social servicesHigh school diploma or equivalent; relevant certifications may be preferred
Work EnvironmentLeadership role overseeing intake departments, strategic planningFrontline role interacting directly with clients, handling initial assessments
Employer & IndustryHospitals, clinics, social service agenciesHealthcare facilities, social service organizations
Common Search & ComparisonFocuses on management and oversightFocuses on client interaction and initial screening

The main difference between a Director Of Intake and an Intake Coordinator lies in their responsibilities and seniority. The Director Of Intake oversees the entire intake process, manages staff, and develops policies, while the Intake Coordinator handles direct client interactions and initial assessments. Both roles are essential in healthcare and social services settings, but they differ in scope and level of responsibility.

What does a director of intake do?

A director of intake oversees the process of receiving and evaluating new clients, patients, or cases for an organization. They coordinate intake procedures, manage staff involved in onboarding, and ensure compliance with policies and regulations to facilitate smooth service delivery.

What cities in Michigan are hiring for Director Of Intake jobs?

Cities in Michigan with the most Director Of Intake job openings:

Infographic showing various Director Of Intake job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 12% Part Time, 2% Temporary, and 2% Contract. Highlights an 91% Physical, 4% Hybrid, and 5% Remote job distribution.

Intake Supervisor

Judson Center

Warren, MI • On-site

Full-time

Re-posted 2 days ago


Job description

INTAKE SUPERVISOR
Certified Community Behavioral Health Clinic
Job Title: Intake Supervisor
Reports To: Program Manager
Status: Full Time; Exempt
Job Summary:
Key responsibilities include training and supervising intake staff, monitoring the quality of intake assessments, and ensuring compliance with relevant regulations and organizational policies. The supervisor also plays a crucial role in data collection and reporting, identifying trends to enhance service delivery, and participating in program development initiatives.
Primary Duties and Responsibilities:
  • Supervise and support a team of intake specialists, providing guidance, training, and performance evaluations.
  • Foster a collaborative and positive work environment that encourages professional growth.
  • Oversee the intake process, ensuring timely and thorough assessments for individuals seeking services.
  • Ensure that intake specialists conduct comprehensive screenings and interviews to gather relevant client information.
  • Monitor compliance with regulatory standards and organizational policies during the intake process.
  • Review and evaluate intake assessments for accuracy and completeness, providing feedback for improvement.
  • Work closely with clinical teams to ensure appropriate referrals and service connections for clients.
  • Participate in case reviews and interdisciplinary meetings to discuss client needs and treatment options.
  • Collect, analyze, and report data related to intake processes, identifying trends and areas for improvement.
  • Maintain accurate records and documentation in accordance with privacy regulations and best practices.
  • Develop and implement training programs for new intake staff, focusing on best practices and clinical knowledge.
  • Stay updated on developments in behavioral health to provide relevant training and resources.
  • Ensure clients receive a warm and welcoming experience during the intake process.
  • Advocate for clients' needs and help navigate barriers to accessing services.
  • Contribute to the development and enhancement of protocols and programs to improve service delivery.
  • Engage in community outreach to raise awareness of available behavioral health services.
  • Address any immediate client crises or urgent needs that arise during the intake process.
  • Provide support and guidance to staff in handling challenging situations effectively.
  • Manage scheduling and workflow for the intake team to ensure efficient operations.
  • Participate in strategic planning and program evaluation efforts to enhance overall service quality.
  • This role requires strong leadership, excellent communication skills, and a commitment to fostering a compassionate and effective intake process in the behavioral health field.
Education, Certificates, Licenses, Registrations:
  • Master’s Degree in Social Work, Counseling, or Psychology
  • State Licensure- LMSW, LPC
  • Valid Michigan Driver’s License, appropriate insurance and use of own vehicle.
Working Conditions:
  • Job responsibilities will be performed within an office environment.
  • To perform this job successfully an individual must have the ability to work in a sitting position at a computer for up to 8 hours per day. Specific vision abilities required by this job include close vision. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Physical requirements:
  • While performing the duties of this job, the employee is regularly required to, walk, stand, sit, communicate verbally and in writing, hear, and use hands and fingers to operate a computer and telephone keyboard.
  • Close vision requirements due to computer work.
  • Regular, predictable attendance is required.
Direct reports:
Therapist, Case Managers