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Director Of Intake Jobs in Michigan (NOW HIRING)

Stefanini Group

Appeals Intake Coordinator

Grand Rapids, MI · Hybrid

$17.25 - $23.50/hr

The Appeals intake coordinator position is focused on the processing of incoming member and ... This team member will interact with Customer Service, Utilization Management, Medical Directors ...

Stefanini Group

Appeals Intake Coordinator

Grand Rapids, MI · Hybrid

$17.25 - $23.50/hr

The Appeals intake coordinator position is focused on the processing of incoming member and ... This team member will interact with Customer Service, Utilization Management, Medical Directors ...

Stefanini

Appeals Intake Coordinator

Grand Rapids, MI · On-site

$16.75 - $22.75/hr

The Appeals intake coordinator position is focused on the processing of incoming member and ... This team member will interact with Customer Service, Utilization Management, Medical Directors ...

UHS

Intake Clinician Night Per Diem

Byron Center, MI · On-site

$34K - $39K/yr

The Intake Clinician, under the supervision of the Intake Director, provides telephonic and in-person risk assessment to assist the physician in identification of appropriate level of care for ...

UHS

Intake Clinician Night Per Diem

Byron Center, MI · On-site

$34K - $39K/yr

The Intake Clinician, under the supervision of the Intake Director, provides telephonic and in-person risk assessment to assist the physician in identification of appropriate level of care for ...

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Director Of Intake information

What are the key skills and qualifications needed to thrive as a director of intake?

To thrive as a Director of Intake, you need expertise in case management, intake assessment, and regulatory compliance, usually backed by a degree in social work, healthcare administration, or a related field. Familiarity with client management systems, electronic health records (EHRs), and relevant industry regulations is essential. Strong leadership, problem-solving, and interpersonal communication skills make someone stand out in this position. These capabilities are crucial for ensuring smooth client onboarding, regulatory adherence, and effective team coordination, ultimately supporting organizational goals and client outcomes.

What are some common challenges faced by a director of intake, and how are they typically addressed?

A Director of Intake often faces challenges such as managing high volumes of referrals, ensuring timely assessments, and coordinating effectively with multidisciplinary teams. Balancing workflow efficiency with quality client experiences can be demanding, especially during peak periods. To address these challenges, Directors typically implement streamlined intake processes, utilize data management systems, and foster clear communication channels with clinical and administrative staff. Ongoing training and regular team meetings also help ensure that best practices are followed and that the team can adapt to changing demands.

What is the difference between Director Of Intake vs Intake Coordinator?

AspectDirector Of IntakeIntake Coordinator
CredentialsBachelor's degree often required; experience in healthcare or social servicesHigh school diploma or equivalent; relevant certifications may be preferred
Work EnvironmentLeadership role overseeing intake departments, strategic planningFrontline role interacting directly with clients, handling initial assessments
Employer & IndustryHospitals, clinics, social service agenciesHealthcare facilities, social service organizations
Common Search & ComparisonFocuses on management and oversightFocuses on client interaction and initial screening

The main difference between a Director Of Intake and an Intake Coordinator lies in their responsibilities and seniority. The Director Of Intake oversees the entire intake process, manages staff, and develops policies, while the Intake Coordinator handles direct client interactions and initial assessments. Both roles are essential in healthcare and social services settings, but they differ in scope and level of responsibility.

What does a director of intake do?

A director of intake oversees the process of receiving and evaluating new clients, patients, or cases for an organization. They coordinate intake procedures, manage staff involved in onboarding, and ensure compliance with policies and regulations to facilitate smooth service delivery.

What job categories do people searching Director Of Intake jobs in Michigan look for?

The top searched job categories for Director Of Intake jobs in Michigan are:

What cities in Michigan are hiring for Director Of Intake jobs?

Cities in Michigan with the most Director Of Intake job openings:

Director Of Intake jobs near you
Infographic showing various Director Of Intake job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 12% Part Time, 2% Temporary, and 2% Contract. Highlights an 91% Physical, 4% Hybrid, and 5% Remote job distribution.

Appeals Intake Coordinator

Stefanini Group

Grand Rapids, MI • Hybrid

$17.25 - $23.50/hr

Contractor

Posted 4 days ago

Job description

Stefanini Group is hiring!
Stefanini is looking for Appeals Intake Coordinator-Remote 100%
For quick apply, please contact Rahul Kumar; Ph: 248 936 5060
Rahul.kumar@stefanini.com
 
W2 Candidates Only!
 
Job Summary:
The Appeals intake coordinator position is focused on the processing of incoming member and provider Medicare appeals and grievances. This team member will screen incoming complaints and appeals for level of urgency, benefit or medical necessity issues and other appropriate inquiries. This team member will assign the incoming concern to the appropriate analyst and may assist in investigations, documentation gathering, and correspondence as needed. This team member may also participate in auditing and monitoring activities as assigned. This team member will promote quality member care and customer service/satisfaction.
 
This team member will interact with Customer Service, Utilization Management, Medical Directors, and other internal teams as necessary to effectively triage incoming complaints and appeals.
 
Essential Functions:
  • Review and triage incoming Medicare appeals and grievances based on urgency and type of concern.
  • Assign incoming complaints, appeals, and inquiries to the appropriate analyst for review and resolution.
  • Assist with investigations, documentation collection, and correspondence related to appeals and grievances.
  • Correspond with members, providers, and regulatory agencies regarding decisions and actions.
  • Collaborate with Customer Service, Utilization Management, Medical Directors, and other internal teams to effectively manage incoming concerns.
  • Participate in auditing and monitoring activities as assigned.
  • Communicate, collaborate, and cooperate with internal and external stakeholders.
  • Promote quality member care and customer service satisfaction.
  • Adhere to all compliance requirements and HIPAA regulations.
  • Support departmental goals that contribute to the overall success of the organization.

Qualifications:
Education:
  • High School Diploma or equivalent required.
 
Experience:
  • Minimum of one (1) year of health insurance or managed care experience performing Appeals and Grievances functions.
 
Knowledge, Skills, and Abilities:
  • Knowledge of healthcare delivery systems.
  • Ability to work in a fast-paced environment with changing priorities.
  • Strong collaboration and teamwork skills.
  • Effective written communication skills.
  • Strong time management and prioritization skills.
  • Demonstrated problem-solving abilities.
  • Strong organizational skills and attention to detail.
  • Ability to identify and define problems, gather and analyze information, establish facts, draw valid conclusions, and implement changes related to federal regulations.
 
Technical Skills:
  • Proficiency with Microsoft Office applications.
  • Experience with Health Edge, Epic, and/or Facets preferred.
 
#LI-RK1
#LI-HYBRID
 
 
Stefanini takes pride in hiring top talent and developing relationships with our future employees. Our talent acquisition teams will never make an offer of employment without having a phone conversation with you. Those face-to-face conversations will involve a description of the job for which you have applied. We also speak with you about the process including interviews and job offers.
 
About Stefanini Group:
The Stefanini Group is a global provider of offshore, onshore and near shore outsourcing, IT digital consulting, systems integration, application, and strategic staffing services to Fortune 1000 enterprises around the world. Our presence is in countries like the Americas, Europe, Africa, and Asia, and more than four hundred clients across a broad spectrum of markets, including financial services, manufacturing, telecommunications, chemical services, technology, public sector, and utilities. Stefanini is a CMM level 5, IT consulting company with a global presence. We are CMM Level 5 company
Education:OtherEmployment Type: CONTRACTOR

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