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Director Of Infrastructure Operations Jobs (NOW HIRING)

OculusIT

Manager of Infrastructure

Newton, MA · On-site

The Manager of Infrastructure is responsible for the availability, performance, security, and ... operational reporting without direct P&L ownership unless specifically assigned. * Use industry ...

nLIGHT

Sr. Manager IT Infrastructure

Camas, WA · Hybrid

Owns day-to-day operations of enterprise infrastructure environments, ensuring system availability ... direct people supervision experience, including coaching, performance management, and employee ...

nLIGHT

Sr. Manager IT Infrastructure

Camas, WA · On-site

Owns day-to-day operations of enterprise infrastructure environments, ensuring system availability ... direct people supervision experience, including coaching, performance management, and employee ...

Ohio Health

Partner with the Director of Infrastructure Operations to ensure smooth handoff into runstate support. 15% - Project & Portfolio ManagementOversee the engineering project portfolio for initiatives in ...

Ohio Health

Partner with the Director of Infrastructure Operations to ensure smooth handoff into runstate support. 15% - Project & Portfolio ManagementOversee the engineering project portfolio for initiatives in ...

Nscale

Head of Infrastructure Support

Houston, TX · On-site

$180 - $280/hr

Experience required: 8+ years in infrastructure, operations, or support engineering in production environments, including 4+ years of direct line management of engineers in an operational support ...

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Director Of Infrastructure Operations information

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$34K

$107.7K

$179.5K

How much do director of infrastructure operations jobs pay per year?

As of Jul 22, 2026, the average yearly pay for director of infrastructure operations in the United States is $107,680.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,500.00 and $135,500.00 per year, depending on experience, location, and employer.

How much do infrastructure managers make in the US?

Infrastructure managers, including roles like Director of Infrastructure Operations, typically earn between $100,000 and $160,000 annually in the US, depending on experience, location, and company size. Senior professionals with extensive experience or certifications may earn higher salaries, especially in large organizations or tech-driven industries.

What is the role of the director of infrastructure?

The director of infrastructure oversees the planning, implementation, and management of an organization's IT and physical infrastructure, including networks, servers, data centers, and cloud services. They ensure system reliability, security, and scalability, often leading teams of engineers and working with stakeholders to align infrastructure with business goals. Strong technical knowledge, leadership skills, and certifications like ITIL or Cisco are typically required.

What is the role of director of operations?

A Director of Infrastructure Operations oversees the planning, implementation, and management of an organization’s IT infrastructure, including networks, servers, and data centers. They ensure system reliability, security, and efficiency, often leading teams and coordinating with other departments to support business goals.

What does a director of infrastructure do?

A director of infrastructure oversees the planning, implementation, and management of an organization's IT and network systems, ensuring reliable and secure operations. They coordinate teams, develop strategies, and often work with tools like cloud platforms and monitoring systems to support business needs.

What is the difference between Director Of Infrastructure Operations vs Network Operations Manager?

AspectDirector Of Infrastructure OperationsNetwork Operations Manager
CredentialsTypically requires a bachelor’s degree in IT, Computer Science, or related field; certifications like Cisco CCNP, CompTIA Network+ often preferredSimilar credentials; often holds Cisco or CompTIA certifications, with a focus on network management
Work EnvironmentOversees large-scale infrastructure, data centers, and enterprise systems; strategic planningManages daily network operations, troubleshooting, and network performance
Industry UsageCommon in large organizations, enterprises, and IT service providersFound in organizations with significant network infrastructure, including telecom and IT firms

The main difference is that the Director Of Infrastructure Operations focuses on overall infrastructure strategy and large-scale systems, while the Network Operations Manager concentrates on daily network management and performance. Both roles require similar certifications and work in related environments, but their scope and responsibilities differ significantly.

What are the key skills and qualifications needed to thrive as a Director of Infrastructure Operations, and why are they important?

To thrive as a Director of Infrastructure Operations, you need deep expertise in IT infrastructure management, strategic planning, and a strong background in computer science or related fields, often supported by relevant certifications. Familiarity with systems such as VMware, cloud platforms (AWS, Azure), and ITIL or PMP certifications is typically required. Leadership, effective communication, and problem-solving abilities are crucial soft skills for guiding teams and collaborating with stakeholders. These skills and qualifications are vital for ensuring reliable, secure, and scalable technology environments that support organizational goals.

What does a Director of Infrastructure Operations do?

A Director of Infrastructure Operations is responsible for overseeing the planning, implementation, and maintenance of an organization’s IT infrastructure, which includes servers, networks, data centers, and cloud services. They lead teams to ensure reliable and secure technology operations, manage budgets, develop strategies for scaling and optimizing systems, and coordinate disaster recovery and business continuity plans. This role often involves collaborating with other IT leaders and business stakeholders to align infrastructure initiatives with organizational goals.

What are some common challenges faced by a Director of Infrastructure Operations, and how can they be addressed?

A Director of Infrastructure Operations often navigates challenges such as managing rapidly evolving technologies, ensuring system uptime, and balancing business needs with budget constraints. Staying ahead of potential disruptions requires proactive planning, effective team leadership, and regular communication with stakeholders. Building robust processes for incident response and fostering a culture of continuous improvement can help mitigate risks and support the organization's growth.
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What job categories do people searching Director Of Infrastructure Operations jobs look for? The top searched job categories for Director Of Infrastructure Operations jobs are:
Director Of Infrastructure Operations jobs near you
Infographic showing various Director Of Infrastructure Operations job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 84% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $107,680 per year, or $51.8 per hour.
Director Infrastructure & Operations (Desktop)

Director Infrastructure & Operations (Desktop)

First Citizens Bank

Carolina, RI

Full-time

Re-posted 3 days ago

Job description

Overview

This is a remote role that may only be hired in the following location(s): Arizona or North Carolina.

The IT Infrastructure & Operations Director is responsible for leading the Bank’s desktop technical operations, infrastructure, and associated teams. This role ensures the performance, reliability, security, and cost-effectiveness of enterprise infrastructure, including software, hardware and related tools. The position provides strategic leadership, operational oversight, and technical expertise while managing and developing a high-performing IT organization supporting critical business and regulatory needs.

This role manages an organization of approximately 20 associates, with 3–4 direct reports, and partners closely with business stakeholders, vendors, and senior leadership.


Responsibilities

Infrastructure & Operations Leadership

  • Provide oversight for enterprise infrastructure and technical operations, including desktop hardware, software, and end-user support services.
  • Lead associate teams responsible for daily technical operations and long-term infrastructure stability.
  • Establish performance monitoring, reporting, and service metrics to ensure reliability, capable responsiveness and cost-effectiveness.
  • Guide teams through the resolution of complex technical incidents and escalations.
  • Ensure infrastructure solutions are scalable, resilient, and aligned with overall operational needs.

Strategy & Business Alignment

  • Align infrastructure strategy and operational initiatives with evolving business objectives and regulatory requirements.
  • Partner with internal business leaders to understand needs and translate them into effective technical solutions.
  • Develop and maintain strong relationships with vendors, service providers, and external partners.
  • Lead and execute infrastructure-related initiatives, continuous improvement efforts, and modernization programs.

Management & Leadership

  • Set clear expectations and accountability to achieve departmental and organizational goals.
  • Manage budget planning, forecasting, and resource allocation for infrastructure and operations.
  • Develop, update, and enforce IT policies, standards, processes, and controls to improve efficiency and compliance.
  • Recruit, coach, develop, and evaluate management and technical staff.
  • Foster a supportive, inclusive, and performance-driven team environment focused on professional growth.

Technical Expertise & Governance

  • Serve as a technical and strategic advisor to senior management on infrastructure and operations matters.
  • Maintain strong knowledge of infrastructure technologies, including Windows-based environments and key end-user computing platforms/services.
  • Oversee identity and access management, security controls, vulnerability management, and system hardening as required.
  • Ensure compliance with financial services regulatory requirements, security standards, and internal controls.
  • Monitor industry trends, emerging technologies, and vendor offerings to inform roadmap and investment decisions.

Qualifications

Bachelor's Degree and 8 years of experience in Technology Delivery, Project, Program, or Portfolio Management OR High School Diploma or GED and 12 years of experience in Technology Delivery, Project, Program, or Portfolio Management

Preferred Skills & Experience

  • Strong people manager with experience leading managers and technical teams
  • Deep understanding of enterprise infrastructure in regulated environments
  • Experience supporting end-user teams and production operations
  • Windows-based infrastructure experience (engineering, design, implementation)
  • Knowledge of networking, infrastructure hardware, and enterprise software platforms
  • Experience with access management, security controls, and vulnerability management
  • Financial services or similarly regulated industry experience preferred
  • Strong communication, leadership, and stakeholder management skills
  • Experience with DEX or similar tools

#LI-JM1

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

Qualifications:

Bachelor's Degree and 8 years of experience in Technology Delivery, Project, Program, or Portfolio Management OR High School Diploma or GED and 12 years of experience in Technology Delivery, Project, Program, or Portfolio Management

Preferred Skills & Experience

  • Strong people manager with experience leading managers and technical teams
  • Deep understanding of enterprise infrastructure in regulated environments
  • Experience supporting end-user teams and production operations
  • Windows-based infrastructure experience (engineering, design, implementation)
  • Knowledge of networking, infrastructure hardware, and enterprise software platforms
  • Experience with access management, security controls, and vulnerability management
  • Financial services or similarly regulated industry experience preferred
  • Strong communication, leadership, and stakeholder management skills
  • Experience with DEX or similar tools

#LI-JM1

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

Education:UNAVAILABLEEmployment Type: FULL_TIME

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