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Director Of Client Success Jobs in Boca Raton, FL

Socket.dev

Director of Operations

Fort Lauderdale, FL · On-site

$150 - $190/hr

... success through disciplined income-focused investment strategies. As part of the Sound Income Group ... Lead billing audits and review client-specific compensation reports prior to final processing.

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All JobsOf Client Success JobsDirector Of Client Success JobsDirector Of Client Success Jobs in Boca Raton, FL

Director Of Client Success information

See Boca Raton, FL salary details

$36.5K

$115.2K

$169.9K

How much do director of client success jobs pay per year?

As of Aug 16, 2026, the average yearly pay for director of client success in Boca Raton, FL is $115,238.00, according to ZipRecruiter salary data. Most workers in this role earn between $90,600.00 and $138,100.00 per year, depending on experience, location, and employer.

What does a director of client success do?

A Director of Client Success is responsible for overseeing the client success team and ensuring that clients achieve their desired outcomes while using a company's products or services. They develop and implement strategies to enhance client satisfaction, retention, and growth. This role involves collaborating closely with sales, support, and product teams to address client needs, resolve issues, and identify opportunities for upselling or cross-selling. Additionally, a Director of Client Success often analyzes client feedback and usage data to drive continuous improvement within the organization.

How does a director of client success typically collaborate with other departments to enhance the client experience?

A Director of Client Success frequently works cross-functionally with sales, product, and support teams to ensure that client needs are met holistically. They may participate in regular meetings to relay client feedback, advocate for necessary product improvements, and coordinate onboarding or renewal strategies. This role often requires balancing multiple priorities and fostering open communication channels, making strong collaboration skills essential. By aligning internal teams around client objectives, Directors of Client Success play a pivotal role in driving satisfaction and long-term retention.

What are the key skills and qualifications needed to thrive as a director of client success?

To thrive as a Director Of Client Success, you need a strong background in client relationship management, strategic planning, and leadership, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer engagement tools, and data analytics systems is typically required. Exceptional communication, problem-solving, and team management skills help you build trust and drive results for both clients and internal teams. These skills ensure client retention, foster long-term partnerships, and contribute to overall business growth.

What are the most commonly searched types of Of Client Success jobs in Boca Raton, FL?

The most popular types of Of Client Success jobs in Boca Raton, FL are:

What are popular job titles related to Director Of Client Success jobs in Boca Raton, FL?

For Director Of Client Success jobs in Boca Raton, FL, the most frequently searched job titles are:

What job categories do people searching Director Of Client Success jobs in Boca Raton, FL look for?

The top searched job categories for Director Of Client Success jobs in Boca Raton, FL are:

What cities near Boca Raton, FL are hiring for Director Of Client Success jobs?

Cities near Boca Raton, FL with the most Director Of Client Success job openings:

Director Of Client Success jobs near you
Infographic showing various Director Of Client Success job openings in Boca Raton, FL as of August 2026, with employment types broken down into 78% Full Time, 20% Part Time, and 2% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $115,238 per year, or $55.4 per hour.

Director of Admissions

ICBD Holdings LLC

Fort Lauderdale, FL • On-site

$90K/yr

Full-time

Re-posted 15 days ago

Job description

Description
Director of Admissions - GateHouse Treatment
Fort Lauderdale, FL
About GateHouse Treatment
GateHouse Treatment is part of a nationally recognized group of drug and alcohol addiction treatment centers with facilities in Nashua, New Hampshire. We offer a full range of inpatient and outpatient treatment methods, including sober living facilities. Our philosophy of customized recovery plans includes cutting-edge and traditional, evidence-based treatment methods provided by professionals with unparalleled dedication and compassion. We treat the whole client, not just the disease.
Position Summary
GateHouse Treatment is looking for a dynamic Director of Admissions to help shape the future of our client experience. This leadership role oversees the admissions process across multiple levels of care, ensuring operational efficiency, compliance, and the highest standards of empathy and professionalism.
The Director of Admissions oversees and leads the admissions function, ensuring efficient, ethical, and compassionate intake processes for all prospective clients seeking substance use disorder treatment services at GateHouse Treatment in Nashua, NH. This hybrid role manages staff, workflows, CRM/VOIP systems, payer communications, and referral partnerships to ensure accurate eligibility assessment, timely admissions, and Joint Commission-compliant documentation and practices.
Essential Duties & Responsibilities
Leadership & Supervision
  • Directs, trains, schedules, and evaluates Admissions Coordinators
  • Holds regular 1:1 supervision meetings and call quality reviews
  • Ensures staff adherence to ethical, legal, and compliance standards

Client Intake & Assessment
  • Screens prospective clients using approved assessments
  • Determines eligibility, insurance verification, and financial responsibility
  • Consults Clinical/Medical leadership when clinical suitability is unclear
  • Ensures proper communication and warm hand-off to clinical team

Systems & Data
  • Oversees CRM and VOIP systems; ensures accuracy & functionality
  • Ensures complete and timely documentation of all calls & communication
  • Maintains accurate admit alerts, census data, waitlist management
  • Produces reports for executive leadership as requested

Referral & Outreach Coordination
  • Communicates with external partners for alternative placements
  • Supports network building and referral relations

Compliance
  • Maintains compliance with Joint Commission, 42 CFR Part 2, HIPAA, state & federal laws
  • Ensures all documentation and communication is timely, accurate, and secure
  • Ensures client rights, confidentiality, and ethical decision-making in admissions

Requirements
Qualifications
  • 3+ years experience in SUD/behavioral health admissions
  • Experience supervising staff and managing workflows
  • CRM/telephony and reporting experience
  • Strong communication and crisis-response skills
  • Bachelor's degree preferred (or equivalent leadership experience)

Apply