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Manager Of Client Success Jobs in Boca Raton, FL

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Manager Of Client Success information

See Boca Raton, FL salary details

$30.7K

$78.6K

$132.5K

How much do manager of client success jobs pay per year?

As of Jul 26, 2026, the average yearly pay for manager of client success in Boca Raton, FL is $78,588.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,300.00 and $93,700.00 per year, depending on experience, location, and employer.

What is the difference between Manager Of Client Success vs Customer Success Manager?

AspectManager Of Client SuccessCustomer Success Manager
Primary FocusOversees client relationships, strategic account management, and team leadershipManages individual customer accounts, onboarding, and support
ResponsibilitiesDevelops client success strategies, manages client retention, and leads client success teamsEnsures customer satisfaction, onboarding, and product adoption at the account level
Work EnvironmentTypically in B2B SaaS or enterprise software companies, managing teamsOften in SaaS, tech, or service industries, directly engaging with clients
Required CredentialsExperience in account management, leadership skills, possibly relevant certificationsCustomer service experience, communication skills, familiarity with CRM tools

The Manager Of Client Success focuses on leading teams and developing strategies for client retention, while the Customer Success Manager handles direct client interactions and account management. Both roles aim to improve customer satisfaction but differ in scope and responsibilities.

What does a Client Success Manager do?

A Client Success Manager is responsible for building strong relationships with clients, ensuring they receive value from products or services, and addressing their needs to promote retention and growth. They often coordinate with sales, support, and product teams, using tools like CRM software to track client interactions. The role requires communication skills, problem-solving abilities, and a focus on customer satisfaction.

What are the key skills and qualifications needed to thrive as a Manager of Client Success, and why are they important?

To thrive as a Manager of Client Success, you need expertise in customer relationship management, problem-solving, and a solid understanding of your company's products or services, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer support software, and data analytics tools is typically required. Outstanding communication, leadership, and conflict-resolution skills help build trust and motivate both clients and internal teams. These abilities drive client satisfaction and retention, which are crucial for long-term business growth and success.

How much does a CSM earn?

A Customer Success Manager (CSM) typically earns between $60,000 and $100,000 annually, depending on experience, location, and company size. Senior CSMs or those in high-demand industries can earn higher salaries, often supplemented with bonuses and benefits.

What does a Manager of Client Success do?

A Manager of Client Success oversees teams that ensure clients achieve their desired outcomes while using a company's products or services. They focus on building positive relationships with clients, addressing any concerns, and identifying opportunities for growth or improvement. Their responsibilities include onboarding new clients, monitoring client satisfaction, providing support, and collaborating with sales or product teams to enhance the client experience. Ultimately, their goal is to increase client retention and drive business success through strong client partnerships.

Will AI replace CSM?

AI is unlikely to fully replace Customer Success Managers (CSMs) because their role involves complex relationship management, personalized communication, and strategic problem-solving that require human judgment. Instead, AI tools are increasingly used to automate routine tasks, analyze customer data, and support CSMs in delivering more efficient and targeted service. Successful CSMs will adapt by integrating AI technologies into their workflows to enhance customer engagement.

What are some common challenges faced by a Manager of Client Success, and how can they be addressed?

A Manager of Client Success often encounters challenges such as balancing the needs of multiple clients, ensuring consistent communication, and aligning client expectations with company capabilities. To address these, effective prioritization, clear communication protocols, and setting transparent expectations early on are key. Regular team meetings and collaboration with sales, support, and product teams also help proactively resolve issues and foster a positive client experience.

What is a typical CSM salary?

A Customer Success Manager (CSM) salary typically ranges from $60,000 to $100,000 annually, depending on experience, location, and company size. Senior CSMs or those in high-demand industries can earn higher compensation, often supplemented with bonuses or commissions. Skills in CRM tools and client relationship management are valuable for higher earning potential.
What are the most commonly searched types of Of Client Success jobs in Boca Raton, FL? The most popular types of Of Client Success jobs in Boca Raton, FL are:
What cities near Boca Raton, FL are hiring for Manager Of Client Success jobs? Cities near Boca Raton, FL with the most Manager Of Client Success job openings:
Manager Of Client Success jobs near you

Sales & Client Success Manager (Arioneo)

LIM USA INC

Delray Beach, FL

$40K - $55K/yr

Other

Medical, Dental, Vision, Retirement

Posted 27 days ago

Job description

Description

When you join Arioneo...


Arioneo is the global leader in equine wearables and performance data analytics. Our solutions are used in over 25 countries by thousands of trainers, veterinarians, and institutions to optimize racehorse health, performance, and longevity.

Our EQUIMETRE and EQUISYM sensors measure physiological, locomotor, and GPS data during training, while our analytics platforms transform this data into actionable insights.

With a primary focus on the trainer segment, we already support leading stables in France, the UK, the US, Australia, and the Middle East. To sustain our rapid international growth, we are hiring a Sales & Client Success Manager to strengthen and expand our trainer client base. The start date for this position will be in September.

We have an exciting opportunity for a Sales & Client Success Manager to join our US Sales team. As such, you will be responsible for the acquisition of new US customers with a particular focus on racehorse trainers. You will boost EQUIMETRE's business proposition. This position would be in direct contact with our sales team under the direction of the sales manager.

What you'll be doing is...

Reporting directly to the CEO and the Head of Client Success, you will play a key role in growing and retaining our trainer customer base.

  1. Business Development
    • Identify and engage new trainers and stables
    • Conduct on-site demonstrations
    • Manage the full sales cycle
    • Increase the number of devices per client

2. Customer Success & Trainer Experience

  • Onboard new clients and ensure proper setup
  • Build strong relationships with trainers and their teams
  • Ensure the product is used effectively in daily training routines
  • Drive renewals and long-term engagement
  • Identify upsell opportunities

3. Support & day-to-day operations

  • Act as the first point of contact for client support
  • Help resolve usage issues and coordinate with internal teams when needed
  • Ensure a smooth and reliable experience for trainers
  • Follow up proactively with clients

 4. Field presence

  • Be regularly present on the ground (tracks, stables, trials)
  • Represent Arioneo in the local racing ecosystem

5. Market feedback

  • Share structured feedback from trainers to product and marketing teams



Requirements

Sales Representative Requirements:

  • Knowledge of the horse racing industry (contacts in the US would be a big plus)
  • Experience in sales, account management, or customer success
  • Strong relationship skills and ability to close deals
  • Autonomous and comfortable in a field-based role
  • Fluent in English
  • Experience working with trainers or veterinarians (strong plus)

Sales Representative Benefits:

  • You will also be provided with a company car + a gas card + iPhone and iPad
  • We will cover 100% of your personal health insurance costs through our carrier (medical, dental and vision), in addition to your base pay and commission
  • We offer a 6 week training program, and tailored continuous training and support
  • 401k

Sales Representative Salary:

The salary for this position ranges between $40,000 - $55,000, depending on experience. There is additional compensation provided if sales targets are met.


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