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Director Of Client Services Jobs in Riverside, CA

Ernest

Director of Client Relations

Fontana, CA · On-site

Director of Client Relations (aka Director of Sales) Location: Fontana, CA Sales Territory: Local ... customized service. Even after decades of delivering great packaging to our customers, that ...

Ernest

Director of Client Relations

Fontana, CA · On-site

Director of Client Relations (aka Director of Sales) Location: Fontana, CA Sales Territory: Local radius Full-time | Base Salary + Bonus | Comprehensive Benefits | Exceptional Culture Salary range ...

PMP Management

Director of Client Success, HOA

Irvine, CA · On-site

$120K - $140K/yr

PMP delivers a level of service only a local management partner can, with the depth and breadth of ... The Director of Client Success is responsible for driving organic growth within the market by ...

Sclogistics

Sr. Client Services Supervisor

Ontario, CA

$80K - $90K/yr

High School Diploma/GED required * 2-4 years of experience in client services/account management role preferable within a direct-to-consumer eCommerce environment * Must have a proven track record of ...

Zephyr Rail

Director of Design Services

Orange, CA · On-site

$140/hr

We are committed to technical excellence, client success, and the professional growth of our staff. The Opportunity We are seeking a Director of Design Services to lead the daily operations of our ...

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All JobsOf Client Services JobsDirector Of Client Services JobsDirector Of Client Services Jobs in Riverside, CA

Director Of Client Services information

See Riverside, CA salary details

$40.2K

$94.9K

$170.1K

How much do director of client services jobs pay per year?

As of Jul 17, 2026, the average yearly pay for director of client services in Riverside, CA is $94,882.00, according to ZipRecruiter salary data. Most workers in this role earn between $67,800.00 and $114,200.00 per year, depending on experience, location, and employer.

What is the difference between Director Of Client Services vs Account Manager?

AspectDirector Of Client ServicesAccount Manager
ResponsibilitiesOversees client service teams, develops strategies, manages key accounts, and ensures client satisfaction at a strategic level.Manages individual client accounts, maintains client relationships, and handles day-to-day account activities.
Required CredentialsBachelor's degree; often advanced degrees or certifications in management or related fields.Bachelor's degree; relevant experience in sales or customer service.
Work EnvironmentLeadership role within client services or customer success departments, often in corporate or agency settings.Client-facing role, working directly with clients in various industries.

The main difference is that the Director Of Client Services focuses on strategic oversight and managing teams, while an Account Manager handles direct client relationships and daily account operations. Both roles require strong communication skills, but the director position involves higher-level planning and leadership responsibilities.

What is the highest paying job in customer service?

In customer service, the highest paying roles are often executive-level positions such as Director of Client Services or Customer Experience Director, which can earn six-figure salaries. These roles typically require extensive experience, leadership skills, and knowledge of customer relationship management tools and strategies.

What jobs pay 500,000 a year in the US?

In the US, high-paying roles such as Chief Executive Officers, investment bankers, specialized surgeons, and certain senior corporate executives can earn $500,000 or more annually. These positions often require extensive experience, advanced degrees, and leadership skills, and compensation may include bonuses, stock options, or profit sharing.

How much does a client services director make in the US?

A Client Services Director in the US typically earns between $90,000 and $180,000 annually, with the median salary around $130,000. Compensation varies based on industry, company size, experience, and location, and may include bonuses and benefits.

What does a director of client services do?

A director of client services oversees client relationships, ensuring customer satisfaction and retention. They develop strategies to meet client needs, coordinate with internal teams, and often manage a team of account managers or client service representatives to deliver quality service and support business growth.

What are some common challenges faced by a Director of Client Services, and how can they be addressed?

A Director of Client Services often encounters challenges such as managing high client expectations, balancing competing priorities, and ensuring effective team collaboration across multiple accounts. Addressing these challenges requires strong communication skills, proactive problem-solving, and the ability to set clear expectations with both clients and internal teams. Building strong relationships and fostering a culture of transparency can help mitigate issues before they escalate, while ongoing training and mentorship support the team's ability to deliver exceptional service.

What are the key skills and qualifications needed to thrive as a Director Of Client Services, and why are they important?

To thrive as a Director Of Client Services, you need extensive experience in client relationship management, strategic planning, and a relevant degree such as in business or communications. Familiarity with CRM systems, project management tools, and data analytics platforms is commonly required, along with certifications like PMP or similar. Outstanding leadership, problem-solving abilities, and strong interpersonal communication set exceptional candidates apart. These competencies are crucial for driving client satisfaction, managing teams, and ensuring the organization's goals align with client needs.
More about Director Of Client Services jobs
What job categories do people searching Director Of Client Services jobs in Riverside, CA look for? The top searched job categories for Director Of Client Services jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Director Of Client Services jobs? Cities near Riverside, CA with the most Director Of Client Services job openings:
Director Of Client Services jobs near you
Infographic showing various Director Of Client Services job openings in Riverside, CA as of July 2026, with employment types broken down into 1% As Needed, 81% Full Time, 13% Part Time, and 5% Contract. Highlights an 76% Physical, 2% Hybrid, and 22% Remote job distribution, with an average salary of $94,882 per year, or $45.6 per hour.
Director of Client Relations

Director of Client Relations

Ernest

Fontana, CA • On-site

Full-time

Re-posted 18 days ago

Job description

For over 80 years, Ernest has been committed to the success of our extended family, our customers, our employees, and the packaging industry itself. When you work with Ernest, you'll enjoy the advantages of learning proven methods of success, a proactive approach, and having fun while earning what you're worth with a lot of really awesome people.
Director of Client Relations (aka Director of Sales)Location: Fontana, CASales Territory: Local radius
Full-time | Base Salary + Bonus | Comprehensive Benefits | Exceptional Culture
Salary range and comp: 100 - 130k + bonus + perks
At Ernest, our people are the heart of our success and that includes our clients. As we continue to grow, we're looking for a Director of Client Relations to lead from the front. This is more than a sales leadership role, it's about building deep relationships, championing a high-performance team, and becoming the face of Ernest in your territory. We're looking for a talented and driven sales leader who can inspire a team of Client Relationship Managers (CRMs), drive growth through new business development and account expansion, and create unforgettable client experiences along the way. You know how to lead in every setting, from boardrooms to BBQs, ballgames to cold call walk-ins, and you make clients feel like partners and teams feel unstoppable. If that's your style, you'll fit right in at Ernest.
What You'll Do:
Lead and Develop a Territory Sales Team
  • Motivate and manage a team of B2B Client Relationship Managers (aka outside sales reps)
  • Drive performance, accountability, and professional development
  • Coach your team in sales strategies, tools, and account planning
  • Lead monthly sales meetings and conduct regular reviews to keep goals on track

Act as the Territory's Sales Leader and Brand Ambassador
  • Serve as the go-to sales leader for your region-internally and externally
  • Build authentic, lasting relationships with business clients
  • Represent Ernest at appreciation events, sports outings, and client meetings
  • Partner with supplier reps to drive value and strengthen relationships

Drive New Business and Grow Existing Accounts
  • Guide and support your Client Relationship Managers as they hunt for new business and grow key accounts
  • Equip your team to uncover client needs, deliver customized solutions, and build long-term loyalty
  • Coach CRMs to deepen account penetration and maximize GTM growth across their portfolios
  • Be a strategic partner in removing roadblocks, navigating client challenges, and ensuring successful outcomes

Lead with Operational Excellence
  • Create and execute a yearly business plan focused on profitable growth
  • Recommend process improvements to elevate the sales function
  • Support company policies related to credit, collections, pricing, and more
  • Approve pricing deviations and oversee sales promotions, campaigns, and contests

What You Bring
  • Proven B2B outside sales success
  • Experience managing and growing an outside B2B sales team
  • Strong leadership, communication, and coaching abilities
  • Track record of strategic thinking and operational execution
  • Confidence in building rapport at all levels, from clients to colleagues
  • Valid driver's license and a clean driving record
  • Industry experience not required, we hire for potential and performance

Why Ernest?
We don't just build sales teams, we build careers. Our culture is rooted in connection, development, and a shared belief that when one of us moves forward, we all move forward. You'll be empowered to lead, equipped to succeed, and supported by a team that celebrates every win, big or small.
Let's build something great together!
Wanna see what makes us awesome? Hit play on our latest videos:
Newest Company Video with Keanu Reeves!
Watch us make a cardboard skateboard with Tony Hawk!
Ernest is a nationwide company, but did you know that our humble roots started in a Los Angeles garage? Brothers Ernie and Charles Wilson founded the company in 1946 with a dedication to customized service. Even after decades of delivering great packaging to our customers, that commitment has never changed. We always find the best solution to fit our customers' needs, even if we have to invent it!

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