ZipRecruiter

Log In

1

Director Of Client Operations Jobs in Decatur, GA

Robert Half

Director of Client Services

Atlanta, GA · On-site

$120K - $140K/yr

We are working with a client who is looking to hire a Director of Print Production. This role owns ... Drive service excellence, client satisfaction, and operational efficiency * Partner with Sales to ...

Blink UX

Director of Client Relations

Atlanta, GA

$130K - $200K/yr

We're growing fast-and we're looking for a high-performing, hunter-minded Director of Client Relations to help us accelerate that growth. Have you served as a Trusted Advisor to executive ...

Blink UX

Director of Client Relations

Atlanta, GA · Remote

$165K - $200K/yr

We're growing fast--and we're looking for a high-performing, hunter-minded Director of Client Relations to help us accelerate that growth. Have you served as a Trusted Advisor to executive ...

Invesco

Client Operations Manager

Atlanta, GA · On-site

$145K - $155K/yr

About Invesco As one of the world's leading independent global investment firms, Invesco is ... Employee stock purchase plan Your Role The Client Operations Manager (COM) provides proactive ...

Invesco

Client Operations Manager

Atlanta, GA · Hybrid

$145K - $155K/yr

About Invesco As one of the world's leading independent global investment firms, Invesco is ... Employee stock purchase plan Your Role The Client Operations Manager (COM) provides proactive ...

Valet Living, LLC

Director of Operations

Atlanta, GA · On-site

$85K - $105K/yr

Valet Living is looking for a Director of Operations who's ready to take charge, leading and ... Client Partnerships: Establish and maintain trusted advisor relationships with key client ...

Valet Living

Director of Operations

Atlanta, GA · Remote

$85K - $105K/yr

Valet Living is looking for a Director of Operations who's ready to take charge, leading and ... Client Partnerships: Establish and maintain trusted advisor relationships with key client ...

Valet Living

Director of Operations

Atlanta, GA · Remote

$85K - $105K/yr

Valet Living is looking for a Director of Operations who's ready to take charge, leading and ... Client Partnerships: Establish and maintain trusted advisor relationships with key client ...

Barry's

Client Operations Lead

Atlanta, GA · On-site

About the Role The Client Operations Lead is an introductory leadership position that involves ... Support in cleaning and maintaining of locker rooms to brand standard as directed * Support in ...

Chick-fil-A

Director of Operations

Atlanta, GA

$22 - $25/hr

The Director of Operations plays a critical role in maintaining Chick-fil-A standards while building a culture focused on growth, teamwork, and operational excellence. Pay Range: Competitive salary ...

Chick-fil-A

Director of Operations

Atlanta, GA · On-site

$22 - $25/hr

The Director of Operations plays a critical role in maintaining Chick-fil-A standards while building a culture focused on growth, teamwork, and operational excellence. Pay Range: Competitive salary ...

next page

Showing results 1-20

People also search for

All JobsOf Client Operations JobsDirector Of Client Operations JobsDirector Of Client Operations Jobs in Decatur, GA

Director Of Client Operations information

See Decatur, GA salary details

$33.2K

$105.1K

$175.3K

How much do director of client operations jobs pay per year?

As of May 30, 2026, the average yearly pay for director of client operations in Decatur, GA is $105,132.00, according to ZipRecruiter salary data. Most workers in this role earn between $73,700.00 and $132,300.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Director Of Client Operations, and why are they important?

To thrive as a Director Of Client Operations, you need strong leadership abilities, operational management experience, and a solid background in client relationship management, often supported by a relevant bachelor's or master's degree. Familiarity with CRM platforms, project management software, and data analytics tools is typically required. Outstanding communication, strategic thinking, and problem-solving skills help professionals excel in overseeing teams and ensuring client satisfaction. These skills and qualities are critical for driving operational efficiency, maintaining high service standards, and fostering long-term client partnerships.

What are the main challenges a Director of Client Operations faces when managing cross-functional teams?

A Director of Client Operations often works with cross-functional teams that include sales, customer service, product development, and technical support. Coordinating these diverse groups can be challenging due to differing priorities, communication styles, and workflows. Success in this role requires strong leadership, conflict resolution skills, and the ability to align teams around shared goals while maintaining high client satisfaction. Regular check-ins, clear communication channels, and performance metrics help ensure everyone stays on track and client expectations are met.

What does a Director of Client Operations do?

A Director of Client Operations oversees the delivery of services to clients, ensuring that all client needs are met efficiently and effectively. They manage client relationships, coordinate with internal teams, and develop strategies to improve client satisfaction and operational processes. This role often involves supervising account managers, analyzing operational performance, and implementing best practices to enhance service delivery. Their ultimate goal is to foster long-term client partnerships and drive business growth.

What jobs can I get with a BBM?

A BBM (Bachelor of Business Management) can qualify you for roles such as operations manager, project coordinator, business analyst, or client services manager. These positions often require strong communication, organizational skills, and knowledge of business processes, and may involve working with clients, managing teams, or overseeing projects.
What job categories do people searching Director Of Client Operations jobs in Decatur, GA look for? The top searched job categories for Director Of Client Operations jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Director Of Client Operations jobs? Cities near Decatur, GA with the most Director Of Client Operations job openings:
Director Of Client Operations jobs near you
Associate Director of Client Operations

Associate Director of Client Operations

MRO Corporation

Atlanta, GA • On-site

Full-time

Posted 19 days ago

MRO Corp rating

7.3

Company rating: 7.3 out of 10

Based on 26 frontline employees who took The Breakroom Quiz

185th of 424 rated business services

Job description

Overview
The Associate Director of Client Operations is a regionally based role that reports directly to the Director of Client Operations. This role is responsible for overseeing a geographical portion of MRO staffed sites to ensure that Release of Information (ROI) activities are compliant with established hospital policies, federal and state regulations and are completed in a timely and fiscally responsible manner per our contract with the client. This is a key client facing role and demands an individual with exceptional communication skills and an awareness that they are working for the industry leader in the ROI space. Regional Operations Managers and Area Managers will report directly to this position. The Associate Director of Client Operations works directly with the Director of Client Operations to support in the overall successful operation of the region, to include financial oversight, direct client interaction, and overall operational excellence.
  • This is a remote position that requires travel to leadership meetings and Southeast Region facilities.
  • Preferred candidate needs to live in the Southeast Region - FL, AL, SC or NC
  • Experience required

Responsibilities
  1. Overall management responsibility for a specific portion of a region for staffed site operations.
  2. Selects and maintains qualified personnel in all positions reporting directly.
  3. Directs, monitors, and appraises the performance of individuals immediately reporting.
  4. Oversees and provide guidance to direct reports on employee and site performance.
  5. Leads the workflow activities among site employees to ensure maximum productivity and quality standards are met.
  6. Provide leadership, direction and support to the MRO management team to ensure maximum efficiencies and client satisfaction at various locations.
  7. Promotes a positive self-image of MRO with emphasis on customer service. Responds to customer needs in a positive and efficient manner.
  8. Ensure work is performed in accordance with MRO/customer policies and procedures as well as Federal/State law.
  9. Maintain on-boarding training program to ensure medical record staff understand proper processes and procedures.
  10. Monitors performance to provide performance feedback, measurements, and evaluations.
  11. Monitor profitability of site operations and make appropriate adjustments to achieve company goals in conjunction with the Director of Client Operations.
  12. Reviews performance against operating plans and standards. Provides reports to subordinates on interpretation of results and approves changes in direction of plans. Assist with Root Cause Analysis and Corrective Action Plans.
  13. Review and approves expenses.
  14. Coordinates and collaborates with other departments to carry out responsibilities.
  15. Maintain budget controls for staffed site operations in conjunction with the Director of Client Operations.
  16. Maintains positive client relations including regular meetings to review operational results and proactively seek process improvements.
  17. Participates in client QBR (Quarterly Business Reviews) as needed.
  18. Collaboratively work with department heads at National Service Center.
  19. Facilitate a positive work environment that drives reduced turnover.

Qualifications
  • Bachelor's Degree in Health Information Management, Business Administration or health related field or equivalent experience is required. RHIT or RHIA preferred.
  • 5+ years supervisory/management experience required in Release of Information (ROI).
  • Proven ability to recruit, train, and motivate personnel.
  • Participative management type - advocates team concept.
  • Demonstrated excellence in written communication and interpersonal skills.
  • Strong time management and broad knowledge of computer systems in health care and Health Information management strongly preferred.
  • Regular travel required by air, land, or rail throughout the United States.

* This job description reflects management's assignment of essential functions. It does not prescribe or reflect the tasks that may be assigned

What MRO Corp employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply