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Director Of Client Operations Jobs in Decatur, GA

Director of Client Operations Metro One is the U.S. leader in providing dedicated security and loss prevention services to national clients. We are a rapidly growing organization transforming the ...

New

The Director of Client Services - Education Portfolio leads a multi-account portfolio of higher ... This role directs Operations and Facility Managers across multiple campuses to deliver integrated ...

Director of Client Relations

Atlanta, GA · On-site

$130K - $200K/yr

We're growing fast-and we're looking for a high-performing, hunter-minded Director of Client Relations to help us accelerate that growth. Have you served as a Trusted Advisor to executive ...

Director of Client Relations

Atlanta, GA · Remote

$130K - $200K/yr

We're growing fast--and we're looking for a high-performing, hunter-minded Director of Client Relations to help us accelerate that growth. Have you served as a Trusted Advisor to executive ...

At Zelis, AI is woven into the fabric of how we work. Every associate is expected - and empowered ... As the Director, Payer Client Operations, you will lead a high-performing organization responsible ...

The Director of Operations is responsible for leading and overseeing the company's trust administration operations, ensuring efficient, compliant, and client-focused service delivery. This role is ...

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About the Role The Client Operations Lead is an introductory leadership position that involves ... Support in cleaning and maintaining of locker rooms to brand standard as directed * Support in ...

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Director Of Client Operations information

See Decatur, GA salary details

$33.2K

$105.1K

$175.3K

How much do director of client operations jobs pay per year?

As of Jul 10, 2026, the average yearly pay for director of client operations in Decatur, GA is $105,132.00, according to ZipRecruiter salary data. Most workers in this role earn between $73,700.00 and $132,300.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Director Of Client Operations, and why are they important?

To thrive as a Director Of Client Operations, you need strong leadership abilities, operational management experience, and a solid background in client relationship management, often supported by a relevant bachelor's or master's degree. Familiarity with CRM platforms, project management software, and data analytics tools is typically required. Outstanding communication, strategic thinking, and problem-solving skills help professionals excel in overseeing teams and ensuring client satisfaction. These skills and qualities are critical for driving operational efficiency, maintaining high service standards, and fostering long-term client partnerships.

What are the main challenges a Director of Client Operations faces when managing cross-functional teams?

A Director of Client Operations often works with cross-functional teams that include sales, customer service, product development, and technical support. Coordinating these diverse groups can be challenging due to differing priorities, communication styles, and workflows. Success in this role requires strong leadership, conflict resolution skills, and the ability to align teams around shared goals while maintaining high client satisfaction. Regular check-ins, clear communication channels, and performance metrics help ensure everyone stays on track and client expectations are met.

What does a director of client operations do?

A director of client operations oversees the delivery of services to clients, manages client relationships, and ensures operational efficiency within a company. They coordinate between teams, develop strategies to improve client satisfaction, and often use tools like CRM systems to track client interactions and performance metrics.

What kind of jobs in media bring in $150,000 a year?

In media, roles such as senior media director, media agency executive, or digital media strategist often earn $150,000 or more annually. These positions typically require extensive experience, strong leadership skills, and proficiency with media planning tools and analytics platforms.

Is a director of operations a high position?

A director of operations is a senior leadership role responsible for overseeing daily business activities, strategic planning, and operational efficiency. It is considered a high-level position often reporting to executives like the CEO or COO, and typically requires extensive experience and leadership skills.

What jobs pay 500,000 a year in the US?

In the US, high-paying roles such as Chief Executive Officers, investment bankers, specialized surgeons, and senior technology executives can earn $500,000 or more annually. These positions typically require extensive experience, advanced skills, and often involve leadership responsibilities or performance-based bonuses.
What job categories do people searching Director Of Client Operations jobs in Decatur, GA look for? The top searched job categories for Director Of Client Operations jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Director Of Client Operations jobs? Cities near Decatur, GA with the most Director Of Client Operations job openings:
Director of Operations

Director of Operations

Metro One LPSG

Atlanta, GA • On-site

Other

Medical, Dental, Vision

Posted 7 days ago

New


Metro One LPSG rating

5.8

Company rating: 5.8 out of 10

Based on 47 frontline employees who took The Breakroom Quiz

62nd of 107 rated security


Job description

Metro One: Director of Client Operations

Metro One is the U.S. leader in providing dedicated security and loss prevention services to national clients. We are a rapidly growing organization transforming the contract security industry, and we need talented, committed, and determined individuals to help us carry out our mission. Our environment is dynamic, committed to "dedicated service delivery" to our clients and a "best in class" employee experience for our thousands of security and LP officers.

Overview:

We are seeking a dynamic Regional Director of Client Operations to oversee our operations and client relationships. This is a director-level position reporting to the Vice President of Operations. The Regional Director will manage a team of Performance Managers, ensuring exceptional service delivery and client satisfaction.

Benefits:

  • Medical, Dental, and Vision coverage for full-time employees after 90 days
  • Extensive Training Programs
  • Career Growth Opportunities

Requirements:

  • 2-3 years of Business Development experience
  • 2-3 years of Client Relations experience
  • 2-3 years of Client Retention experience
  • 2-3 years of Networking experience
  • Must participate in the company's pre-employment screening process and continuously meet applicable State, County, and Municipal requirements

Responsibilities:

  • Lead and manage a team of Performance Managers to achieve key performance metrics, including but not limited to eliminating dark hours, minimizing overtime, and maintaining profitability.
  • Build and nurture strong relationships with clients, ensuring trust and satisfaction with our security services.
  • Oversee the development, growth, and retention of business opportunities in the retail, tech, and logistics sectors.
  • Identify and cultivate new business opportunities through industry contacts, networking, market research, and participation in local/regional trade and professional organizations.
  • Provide hands-on support during high-peak periods, seasonal fluctuations, and special events within the market of responsibility.
  • Ensure client retention by maintaining open lines of communication and offering prompt support in response to client concerns and needs.
  • Serve as the face of Metro One, embodying our commitment to service excellence and client satisfaction.
  • Report directly to the Vice President of Operations and collaborate with senior management to achieve strategic goals.

Why Join Metro One?

At Metro One, we are committed to creating an inclusive and diverse workplace where everyone feels valued. We offer competitive benefits, opportunities for career advancement, and a supportive environment where you can thrive. If you are passionate about security services and ready to take on a leadership role, we want to hear from you!

Application:

If you meet the above requirements for our Regional Director of Client Operations position, please apply today! We look forward to welcoming a new member to our team who is dedicated to enhancing our client relationships and driving our mission forward.

Equal Opportunity Employer

We are an Equal Opportunity Employer committed to embracing diversity.


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