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Director Of Client Operations Jobs in Decatur, GA

About the Role The Client Operations Lead is an introductory leadership position that involves ... Support in cleaning and maintaining of locker rooms to brand standard as directed * Support in ...

Director of Operations

Atlanta, GA · On-site

$85K - $120K/yr

Elevate the client experience * Support thoughtful, sustainable growth This is not a passive role ... You are stepping into this firm as Director of Operations. What would your focus be in your first ...

Director of Operations

Hampton, GA · On-site

$20 - $25/hr

Opening for a Highly Skilled Director of Operations Are you looking for a dynamic work environment where teamwork and leadership thrive? Do you want to lead a motivated team in a people-focused and ...

HIPAA Requirements The Director of Operations will have access to PHI and ePHI as required to fulfill job responsibilities. In accordance with the minimum necessary standard of HIPAA, access is ...

The Director of Client Services will lead a team of service professionals who have a high degree of client interaction - cultivating, influencing, owning, and managing client relationships - for one ...

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Director Of Client Operations information

See Decatur, GA salary details

$33.2K

$105.1K

$175.3K

How much do director of client operations jobs pay per year?

As of May 31, 2026, the average yearly pay for director of client operations in Decatur, GA is $105,132.00, according to ZipRecruiter salary data. Most workers in this role earn between $73,700.00 and $132,300.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Director Of Client Operations, and why are they important?

To thrive as a Director Of Client Operations, you need strong leadership abilities, operational management experience, and a solid background in client relationship management, often supported by a relevant bachelor's or master's degree. Familiarity with CRM platforms, project management software, and data analytics tools is typically required. Outstanding communication, strategic thinking, and problem-solving skills help professionals excel in overseeing teams and ensuring client satisfaction. These skills and qualities are critical for driving operational efficiency, maintaining high service standards, and fostering long-term client partnerships.

What are the main challenges a Director of Client Operations faces when managing cross-functional teams?

A Director of Client Operations often works with cross-functional teams that include sales, customer service, product development, and technical support. Coordinating these diverse groups can be challenging due to differing priorities, communication styles, and workflows. Success in this role requires strong leadership, conflict resolution skills, and the ability to align teams around shared goals while maintaining high client satisfaction. Regular check-ins, clear communication channels, and performance metrics help ensure everyone stays on track and client expectations are met.

What does a Director of Client Operations do?

A Director of Client Operations oversees the delivery of services to clients, ensuring that all client needs are met efficiently and effectively. They manage client relationships, coordinate with internal teams, and develop strategies to improve client satisfaction and operational processes. This role often involves supervising account managers, analyzing operational performance, and implementing best practices to enhance service delivery. Their ultimate goal is to foster long-term client partnerships and drive business growth.

What jobs can I get with a BBM?

A BBM (Bachelor of Business Management) can qualify you for roles such as operations manager, project coordinator, business analyst, or client services manager. These positions often require strong communication, organizational skills, and knowledge of business processes, and may involve working with clients, managing teams, or overseeing projects.
What job categories do people searching Director Of Client Operations jobs in Decatur, GA look for? The top searched job categories for Director Of Client Operations jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Director Of Client Operations jobs? Cities near Decatur, GA with the most Director Of Client Operations job openings:
Director of Operations - Southeast Region

Director of Operations - Southeast Region

Titus Talent Strategies

Atlanta, GA

$150K/yr

Full-time

Medical, Dental, Vision

Posted 11 days ago


Job description

Overview

NDC Construction is seeking an entrepreneurial construction leader to launch and grow our Southeast operations based in the Atlanta market. This is a unique opportunity for a proven construction professional to take ownership of a new regional expansion initiative with the backing, resources, and support of an established and successful commercial construction firm.

Unlike traditional Director of Operations roles, this position offers the opportunity to help shape the strategy, structure, client relationships, and long-term growth of an entire regional business unit.

You'll partner closely with executive leadership, an established Atlanta-based Project Manager, and the broader NDC team to build a scalable operation across Georgia and the Southeast.

What You'll Do

  • Lead the growth and development of NDC's Southeast operations.
  • Develop and strengthen relationships with owners, architects, consultants, and industry partners.
  • Identify, pursue, and help secure new project opportunities.
  • Oversee project execution, operational performance, and client satisfaction.
  • Help establish operational processes, procedures, and scalable systems for the Southeast region.
  • Participate in preconstruction, budgeting, project planning, and strategic decision-making.
  • Build and mentor future project teams, superintendents, and operational staff as backlog grows.
  • Serve as the face of NDC in the Atlanta and Southeast markets.
  • Collaborate with executive leadership on regional growth strategy and long-term planning.
  • Drive both operational excellence and business development initiatives to support long-term market expansion.

Successful Candidates Will Bring:

  • 10+ years of commercial construction experience.
  • Experience leading teams, projects, or business units.
  • Strong relationships within the Atlanta and/or Southeast construction market.
  • Experience managing client relationships and business development efforts.
  • Ability to help build structure, process, and scalable operations.
  • Experience overseeing projects from pursuit through closeout.
  • Strong understanding of budgeting, operations, project controls, and team development.
  • Entrepreneurial mindset with a desire to help build something from the ground up.

What Will Make You Successful

  • An established professional network throughout the Southeast construction market.
  • Existing relationships with owners, developers, architects, engineers, consultants, and industry partners.
  • Demonstrated ability to generate business opportunities and cultivate long-term client relationships.
  • A reputation for leadership, accountability, and delivering exceptional client experiences.
  • The ability to leverage market relationships to help expand NDC's presence and secure new opportunities.
  • A passion for building teams, mentoring people, and creating lasting impact.

Preferred Project Experience

Experience within one or more of the following sectors is highly desirable:

  • Healthcare
  • Veterinary
  • Higher Education
  • Corporate Interiors
  • Commercial Construction
  • Institutional Projects

Why Join NDC?

This is not a maintenance role. This is a growth role.

NDC has spent the last several years laying the groundwork for expansion into the Southeast market. The company is licensed in Georgia, has existing client relationships that overlap between New England and the Southeast, active project opportunities in the market, and an experienced Atlanta-based Project Manager already in place.

The Director of Operations will have the opportunity to help shape the future of the Southeast division while receiving support from executive leadership, estimating and preconstruction teams, accounting, payroll, and operational resources.

For the right leader, this is an opportunity to create something meaningful, build a team, establish a market presence, and play a significant role in the long-term growth of the organization.

Compensation & Benefits

  • Target base salary range begins around $150,000+, with flexibility based on experience and market impact
  • Performance-based bonus opportunities
  • Vehicle allowance
  • Health, dental, and vision benefits
  • Long-term leadership and growth opportunities

Location

Atlanta, Georgia (Perimeter Area)

This role will be based in the Atlanta market and requires regular in-person engagement with clients, partners, project teams, and the local office.