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Director Of Client Operations Jobs in Indiana (NOW HIRING)

Rooted School

Director of Operations

Indianapolis, IN · On-site

The Director of Operations will work alongside the Principal, partnering to ensure our students receive an exemplary education. This leader is responsible for building and managing the systems that ...

Tria Company LLC

Director of Operations

Fort Wayne, IN · On-site

This opportunity is ideal for a high-performing Director of Operations, Area Coach, District Manager, or multi-unit leader with a track record of operational excellence, strong financial performance ...

Tria Company LLC

Director of Operations

South Bend, IN · On-site

This opportunity is ideal for a high-performing Director of Operations, Area Coach, District Manager, or multi-unit leader with a track record of operational excellence, strong financial performance ...

Dexter

Director of Operations

Albion, IN

The Director of Operations, Albion serves as the senior site operations leader for Dexter's largest and most complex manufacturing campus. This role has full accountability for safety, quality ...

KIPP

Director of Operations

Indianapolis, IN · On-site

POSITION OVERVIEW The Director of School Operations (DSO) will serve as a critical member of the KIPP Indy school-based leadership team and the region-wide campus operations team. The DSO will lead ...

KIPP

Director of Operations

Indianapolis, IN · On-site

POSITION OVERVIEW The Director of School Operations (DSO) will serve as a critical member of the KIPP Indy school-based leadership team and the region-wide campus operations team. The DSO will lead ...

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All JobsOf Client Operations JobsDirector Of Client Operations JobsDirector Of Client Operations Jobs in Indiana

Director Of Client Operations information

See Indiana salary details

$32.4K

$102.5K

$170.8K

How much do director of client operations jobs pay per year?

As of Jun 14, 2026, the average yearly pay for director of client operations in Indiana is $102,465.00, according to ZipRecruiter salary data. Most workers in this role earn between $71,800.00 and $128,900.00 per year, depending on experience, location, and employer.

How much do client directors get paid?

Client Directors typically earn between $80,000 and $150,000 annually, depending on experience, industry, and location. Senior roles with extensive client management responsibilities or in high-demand sectors can offer higher compensation, often including bonuses and benefits.

What are the key skills and qualifications needed to thrive as a Director Of Client Operations, and why are they important?

To thrive as a Director Of Client Operations, you need strong leadership abilities, operational management experience, and a solid background in client relationship management, often supported by a relevant bachelor's or master's degree. Familiarity with CRM platforms, project management software, and data analytics tools is typically required. Outstanding communication, strategic thinking, and problem-solving skills help professionals excel in overseeing teams and ensuring client satisfaction. These skills and qualities are critical for driving operational efficiency, maintaining high service standards, and fostering long-term client partnerships.

What are the main challenges a Director of Client Operations faces when managing cross-functional teams?

A Director of Client Operations often works with cross-functional teams that include sales, customer service, product development, and technical support. Coordinating these diverse groups can be challenging due to differing priorities, communication styles, and workflows. Success in this role requires strong leadership, conflict resolution skills, and the ability to align teams around shared goals while maintaining high client satisfaction. Regular check-ins, clear communication channels, and performance metrics help ensure everyone stays on track and client expectations are met.

What does a director of client operations do?

A director of client operations oversees the delivery of services to clients, manages client relationships, and ensures operational efficiency within a company. They coordinate between teams, develop strategies to improve client satisfaction, and often use tools like CRM systems to track client interactions and performance metrics.

What kind of jobs in media bring in $150,000 a year?

In media, roles such as senior media directors, executive producers, or media agency leaders often earn $150,000 or more annually. These positions typically require extensive experience, strong leadership skills, and proficiency with industry tools like media planning software and analytics platforms.

What jobs pay 500,000 a year in the US?

In the US, high-level executive roles such as CEOs, CFOs, and other C-suite positions often have annual compensation exceeding $500,000, especially in large corporations. Certain specialized roles like top-tier surgeons, investment bankers, and successful entrepreneurs can also reach or surpass this income level, often supplemented by bonuses, stock options, or profit sharing. For a Director of Client Operations, reaching this salary typically requires extensive experience, leadership in large organizations, and performance-based incentives.
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Director Of Client Operations jobs near you

Managing Director of Client Experience

CX Institutional LLC

Auburn, IN • On-site

Full-time

Posted 24 days ago

Job description

Purpose:

The Managing Director of Client Experience is an operational leadership role responsible for leading and ensuring goal achievement in all aspects of team development, operations, financial performance, growth, and client service and retention. This role provides direction, guidance, and accountability to team members, ensuring alignment with the company's mission, values, and objectives.

Job Responsibilities:

1. Operational Leadership:

  • Collaborate with Senior Leadership to develop and implement operational plans for growth, profitability, scalability, and market competitiveness.
  • Design, assess, and implement core processes and best practices that are followed by all that achieve strategic initiatives across CWM.
  • Identify new business opportunities, market trends, and areas for expansion.
  • Setting clear, measurable leading indicator metrics and goals, and guiding others towards achieving objectives.
  • Monitor objectives and when necessary, implement corrective actions, including having difficult conversations when expectations are not achieved and holding others accountable to improvement initiatives.
  • Lead and inspire high-performing teams to achieve organizational goals.
  • Lead, Manage and hold Accountable Directors and functional managers.

2. Financial Management:

  • Oversee CWM’s financial performance, including budgeting, forecasting, and financial reporting.
  • Responsible for full Profit and Loss for all Regions.
  • Establishing and monitoring key financial metrics and KPIs to assess performance and making data-driven decisions.
  • Implement effective cost management strategies to optimize profitability and efficiency.
  • Regularly report financial performance, budget variances, key metrics, and remediation actions to various team members including Senior Leadership

3. Client Relationship Management:

  • Instill and constantly re-enforce a client centric mentality to all team members, including appreciating and understanding the essential need to build and maintain strong client relationships, their needs, and delivering service beyond expectations.
  • Assess and evaluate ROI and other key metrics of client engagement initiatives.

4. Regulatory Compliance:

  • Ensure compliance with relevant laws, regulations, and industry standards.
  • Stay informed about changes in financial regulations and implement necessary measures to ensure compliance.
  • Establish and maintain robust risk management processes to mitigate operational and regulatory risks.

5. Talent Development:

  • Develop and retain top talent.
  • Provide mentorship, coaching, and professional development to team members.
  • Foster a culture of collaboration, innovation, and continuous improvement.
  • Lead effective implementation and utilization of a robust referral process by utilizing the Oechsli process.

Knowledge, Skills, and Abilities:

  • Strong financial acumen and understanding of financial markets, products, and services.
  • Ability to train, coach and mentor others including Directors, Advisors, and sales-oriented roles
  • Ability to inspire others and create a culture of excellence and high achievement
  • Excellent leadership, communication, and interpersonal skills.
  • Demonstrated track record of driving business growth and profitability.
  • Sound knowledge of regulatory requirements and compliance standards.
  • Ability to think strategically, solve complex problems, and make data-driven decisions.
  • Hold or obtain relevant license and certifications (Series 65).

Education: Bachelor's degree in finance, business administration, or related field; MBA or advanced degree preferred.

Experience: A minimum of 10 years' experience within the financial service industry including proven experience in a leadership role.