Director Of Auxiliary Programs Jobs in Decatur, GA

About Us
Great universities inspire the very best in us. They nurture new ideas, fresh perspectives, and creative problem-solving. They challenge students to discover their passions - and to turn those passions into thriving careers that improve our world.
Columbus State University is exactly that kind of place. With exceptional facilities, ideal class sizes, and unique field experiences, our students have room to create. Here, every faculty and staff member is part of the educational process, actively mentoring students and championing each new step in their journey.
Located just 100 miles southwest of Atlanta, CSU is part of the University System of Georgia and offers a variety of benefits to full-time benefits-eligible employees and some of our half-time (or more) employees. Benefits that may be elected could include health insurance, dental insurance, life insurance, Teachers Retirement System (or Optional Retirement Plan), as well as earned vacation time, sick leave, and 13 paid holidays (if applicable). Also, our full-time employees who have been employed with us successfully for more than 6 months can be considered for the Tuition Assistance Program. Consider applying with us today!
Department Information
Business & Finance
Job Summary
The Director of Auxiliary Services is responsible for transforming the University's auxiliary operations from legacy, contract-managed services into a cohesive, strategic enterprise that advances institutional priorities, strengthens financial sustainability, and enhances the overall campus experience.
Reporting to the AVP for Business Operations, the Director provides leadership, financial stewardship, contract strategy, and operational oversight for a comprehensive auxiliary portfolio, ensuring all auxiliary functions operate as integrated, student-centered, and revenue-generating enterprises aligned with the University's mission and long-term strategy.
Auxiliary Portfolio Oversight
The Director of Auxiliary Services oversees the following auxiliary operations:

• Dining Services
• Vending Services
• Beverage Services (including pouring rights and related contracts)
• University Bookstore
• Parking Services
• Events & Rentals
• Conference Services
• Future retail concepts and student-support vending initiatives

Responsibilities
Significant Duties & Responsibilities include: Lead the strategic repositioning of auxiliary services as a core institutional asset supporting student success, campus vitality, and diversified revenue streams. Develop and execute a comprehensive auxiliary services strategy aligned with university goals and Business & Finance priorities; identify opportunities to modernize, expand, or redesign auxiliary offerings to meet evolving students, faculty, staff, and community needs.; Develop, manage, and monitor auxiliary budgets, financial forecasts, and performance metrics across all service lines; advise on auxiliary performance, opportunities, and risk; ensure all auxiliary operations are financially sustainable, self-supporting, and optimized for long-term revenue generation.; Lead contract negotiations, renewals, and Requests for Proposals (RFPs) to ensure best value, innovation, and service quality; convert legacy auxiliary contracts into performance-driven, strategically aligned partnerships.; Establish clear service-level expectations, accountability measures, and performance monitoring frameworks for all vendors. Ensure auxiliary services are delivered efficiently, equitably, and with a strong customer-service orientation; implement operational standards, performance indicators, and continuous improvement initiatives across all auxiliary units; address service challenges, operational risks, and escalated issues in a timely and solutions-focused manner.; Ensure auxiliary services enhance campus life, student engagement, and institutional brand perception; collaborate with Student Affairs, Enrollment Management, Athletics, Facilities, and Academic Affairs to align services with student needs and campus programming; incorporate student feedback and data-driven insights into auxiliary planning and service design.; Ensure auxiliary operations comply with federal, state, University System of Georgia, and University policies; partner with Procurement, Legal Affairs, and Finance to ensure contract compliance and fiscal integrity; identify and mitigate financial, operational, and contractual risks across auxiliary services; support audits, assessments, and performance reviews related to auxiliary operations.; Provide leadership and supervision for auxiliary services staff, as applicable; foster a culture of accountability, innovation, collaboration, and service excellence; support professional development and performance management aligned with institutional values, processes, policies, and procedures.
Events, Rentals, & Conference Services

• Develop and implement strategies to expand conference, event, and rental offerings while maintaining alignment with academic and student priorities. This position will possess direct accountability for revenue growth, margin performance, and long-term financial sustainability.
• Establish annual and multi-year revenue targets, pricing strategies, and utilization of benchmarks for event spaces, conference programs, and campus rentals.
• Analyze revenue performance and implement corrective strategies to meet or exceed established financial goals.
• Lead a centralized events and conferences services model that ensure consistent planning, execution, and financial accountability across all university hosted and external events.
• Establish standardized operational workflows, service-level expectations, timelines, and escalation protocols to ensure high-quality, predictable event delivery.

Required Qualifications
Required Qualifications include: Bachelor's degree in business administration, Finance, Public Administration, or related field.; Minimum of 7 years of progressively responsible experience in auxiliary services, enterprise operations, finance, or related administrative leadership roles.; Demonstrated experience in contract negotiation, vendor management, and budget oversight.; Strong analytical, strategic planning, and executive communication skills.
Preferred Qualifications
Preferred Qualifications include: Master's degree in business administration.; Experience overseeing multiple auxiliary service lines in a public higher-education environment.; Experience transforming or modernizing auxiliary operations for revenue growth and improved customer experience.; Familiarity with University System of Georgia policies and auxiliary enterprise models.
Proposed Salary
The proposed annualized salary range for this position is $111,068 - $123,451 and includes full benefits.
Knowledge, Skills, & Abilities
Knowledge, Skills, & Abilities include: Enterprise-level leadership mindset with strong business acumen.; Ability to balance financial performance with student-centered service delivery.; Expertise in contract strategy, performance metrics, and revenue modeling.; Strong collaborative and stakeholder-management skills.; Commitment to institutional stewardship.
Contact Information
If you have any questions, please contact Carl Robertson, Hiring Manager, via email at robertson_carl@columbusstate.edu.
USG Core Values
The University System of Georgia is comprised of our 25 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct .
Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653 .
Institutional Values

• Excellence: Actively engaging outstanding methods in teaching, academic discovery, creative pursuits, student success, cultural enrichment and the overall campus community.
• Creativity: Pursuing distinction through inquiry and innovation, challenging convention and focusing on solutions.
• Engagement: Dynamic civic involvement and participation of students, faculty, staff and alumni in the university experience.
• Sustainability: Advancing fiscal responsibility, well-being, innovation, lifelong learning and environmental stewardship.
• Inclusion: Cultivating and championing a campus environment that welcomes diverse backgrounds, ideas, perspectives and practices.
• Servant Leadership: Leading through ethical empowerment and service.

Conditions of Employment
All selected candidates are required to submit and successfully pass a background investigation to include reference checks and verification of academic credentials (if applicable). Other additional requirements may be required based upon specific position duties:

• A credit check completed for Positions of Trust and or approved departmental Purchase Card usage;
• Pre-employment drug testing for positions with high-risk responsibilities.
• Motor vehicle reports are required for positions that are required to drive a Columbus State University fleet vehicle or other vehicle designated as a fleet vehicle. A successful drug screening will be required as a condition of employment a randomly thereafter.

*Applicants for positions of trust may be asked to disclose criminal record history during the initial screening process and prior to a conditional offer of employment. *
For Faculty Hires : Final candidates will be required to provide proof of completed academic degree(s) as well as post-secondary coursework in the form of original transcript(s). Those candidates trained by a foreign institution will also be required to provide an educational/credential evaluation.
All employees are responsible for ensuring the confidentiality, availability, and integrity of sensitive information by exercising sound judgment and adhering to cybersecurity and privacy policies during their employment and beyond. Additionally, all members of the USG community must adhere to the USG Statement of Core Values must also be aware of and comply with the Board of Regents policies on Freedom of Expression and Academic Freedom.
Equal Employment Opportunity
Columbus State University is proud to be an equal employment, equal access, and equal educational opportunity institution. It is the policy of our institution to recruit, hire, train, promote and educate persons without regard to race, color, national or ethnical origin, age, disability, gender, religion, sexual orientation, gender identity or veteran status as required by applicable state and federal laws.
Other Information
This is a supervisory position.
This position has financial responsibilities.
This position will not be required to drive.
This role is considered a position of trust.
This position does not require a purchasing card (P-Card).
This position will not travel
This position does not require security clearance.
Background Check

• Position of Trust + Education & Credit

Special Applicant Instructions
Visit Columbus State University's online Careers portal to drive your career with us! The online applicant system provides you with the ability to review job opportunities and apply to those that you are interested in and feel qualified for. Each job posting has a summary description of the position and required qualifications. All job applications must be submitted through the online portal system.