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Director Internal Communications Jobs in Springfield, IL

Sparc

Vocational DSP

Springfield, IL · On-site

$17 - $21.30/hr

... direct or indirect manner. Ability to effectively transmit and interpret information through appropriate communication with internal and external constituents, stakeholders, and the community.

Memorial Health

Insurance Pre-Auth Spec I

Lincoln, IL

$16.50 - $24.82/hr

Utilizes payer portals, internal systems, and direct communication with physician offices and third-party payers to obtain authorization and benefit information. * Analyzes patient eligibility ...

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Director Internal Communications information

See Springfield, IL salary details

$50.1K

$116K

$224.5K

How much do director internal communications jobs pay per year?

As of Aug 9, 2026, the average yearly pay for director internal communications in Springfield, IL is $115,999.00, according to ZipRecruiter salary data. Most workers in this role earn between $78,300.00 and $144,200.00 per year, depending on experience, location, and employer.

What does a director of internal communications do?

As the director of internal communications, your job is to support the design and development of internal communication strategies for your company. You plan policies, consult with various departments to understand their needs, implement new software or technology, and guide employees to learn the best practices for internal communication. As part of your job as a director of internal communications, you revise existing communication strategies, create an internal calendar for the company, and analyze the performance of your plan. Many companies also expect you to develop and implement a way of storing communications for later reference. You also spend time working with other directors to establish an overall plan for the company.

How does a director of internal communications typically collaborate with other departments to ensure consistent messaging?

A Director of Internal Communications works closely with leaders across departments such as HR, Marketing, and Executive Management to develop and align messaging strategies. This collaboration often involves regular meetings, joint planning sessions, and feedback loops to ensure that internal communications support organizational goals and reflect company culture. By coordinating with various teams, the Director ensures that information is accurate, timely, and tailored to different employee groups, helping to foster engagement and transparency throughout the organization.

What does a director of internal communications do?

A Director of Internal Communications is responsible for developing and implementing strategies to ensure effective communication within an organization. They oversee the creation and distribution of messages, coordinate with leadership to align internal messaging with company goals, and manage channels such as intranets, newsletters, and internal events. Their role is crucial in fostering employee engagement, promoting company culture, and ensuring that all staff are informed about important updates and initiatives.

What are the key skills and qualifications needed to thrive as a director of internal communications, and why are they important?

To thrive as a Director of Internal Communications, you need expertise in strategic communication, employee engagement, and content development, often supported by a degree in communications, public relations, or a related field. Familiarity with internal communication platforms (such as Microsoft Teams, Slack, and SharePoint) and analytics tools is typically required. Exceptional leadership, emotional intelligence, and the ability to influence and build trust are critical soft skills for this role. These skills ensure effective information flow, foster a positive organizational culture, and drive alignment with company goals.
More about Director Internal Communications jobs
What are the most commonly searched types of Internal Communications jobs in Springfield, IL? The most popular types of Internal Communications jobs in Springfield, IL are:
What job categories do people searching Director Internal Communications jobs in Springfield, IL look for? The top searched job categories for Director Internal Communications jobs in Springfield, IL are:
What cities near Springfield, IL are hiring for Director Internal Communications jobs? Cities near Springfield, IL with the most Director Internal Communications job openings:
Director Internal Communications jobs near you
Infographic showing various Director Internal Communications job openings in Springfield, IL as of June 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, 1% Temporary, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $115,999 per year, or $55.8 per hour.

Account Manager- Employee Benefits

Insurance Office of America

Springfield, IL

Full-time

Medical, Retirement

Re-posted 21 days ago

Insurance Office Of America rating

8.8

Company rating: 8.8 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

57th of 304 rated insurance

Job description

Description

Job Description:

Title: Account Manager – Employee Benefits 

Work Mode: Remote (Eastern and Central Times Zones Only) | Location/Supporting: Longwood, FL | Experience: Level-Funded and Self-Funded Plans 
 
Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations 

 
About the Role: Responsible for IOA Benefits Account Management activities under Producer direction. Responsibilities include client service and communication, team leadership, directing daily tasks and work activities of Account Coordinators, team and individual productivity, quality, and service levels, implementation of client benefits administrative processes, tracking, renewals, new client setup, data management/entry, Producer communication, team and individual professional development, identification of sales opportunities, and upholding IOA core values. 

 
Key Responsibilities: 

  • Client Management: Manage an assigned book of business, ensuring performance requirements are met and no liability occurs. 

  • Client Service: Deliver outstanding service, anticipate client needs, maintain professional communication, and respond quickly to requests. 

  • Team Leadership: Lead the account team with a strong work ethic, positive attitude, and willingness to assist others. 

  • Daily Activities: Direct daily activities of Account Coordinator(s), assign tasks, communicate expectations, monitor execution, and recommend corrective actions. 

  • Business Growth: Identify and act on sales opportunities to grow IOA business. 

  • New Business Setup: Manage new business setup, including data gathering, client file creation, communication, AOR notifications, carrier rates, internal services setup, compliance audits, client education, and employee meetings. 

  • Renewal Process: Manage renewals by verifying client data, updating files, liaising with clients and carriers, obtaining rates, ensuring internal services usage, performing audits, coordinating training, and conducting meetings. 

  • Client Relationships: Build and improve client relationships, seek feedback, and implement improvements. 

  • Intermediary Role: Advocate for clients and carriers to ensure mutually beneficial outcomes. 

  • Value-Added Solutions: Identify and implement value-added solutions for clients. 

  • Professional Development: Support team training and development, promote a positive work environment, and seek continuous improvement. 

  • Communication: Maintain transparent communication with Producers and team members. 

  • Compliance: Ensure adherence to company policies and industry standards. 

  • Champion IOA core values and demonstrate integrity and leadership. 

 
Ideal Candidate Qualifications: 

  • 5+ years of industry experience 

  • Required active licensing 

  • Exceptional customer service and communication skills 

  • Strong organizational, delegation, and decision-making skills 

  • High accuracy in handling large work volumes 

  • Proficiency in MS Office (Outlook, Word, Excel) 

  • High School Diploma (or equivalent) 

 
What We Offer: 

  • Competitive salaries and bonus potential 

  • Company-paid health insurance 

  • Paid holidays, vacations, and sick time 

  • 401K with employer match 

  • Professional growth and career progression opportunities 

  • Respectful culture and work/family life balance 

  • Community service commitment 

  • Supportive teammates and a rewarding work environment 

 
What to Expect (Application Process): 

  • 30-Minute Phone Screen, Online Assessments, and Interview(s) 

Salary Range

The expected pay range for this position is 55-70K annually, depending on experience, relevant skills, and geographic location.

Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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