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Employee Communications Manager Jobs in Springfield, IL

Operations Manager

Springfield, IL · On-site

$71K - $104K/yr

Meet with new frontline employees daily to ensure consistent communication and support of ... Focus on understanding and progress of frontline employee career goals * Identify and address ...

Meet with new frontline employees daily to ensure consistent communication and support of ... Focus on understanding and progress of frontline employee career goals * Identify and address ...

Operations Manager

Springfield, IL · On-site

$71K - $104K/yr

Meet with new frontline employees daily to ensure consistent communication and support of ... Focus on understanding and progress of frontline employee career goals * Identify and address ...

Operations Manager

Springfield, IL · On-site

$71K - $104K/yr

Meet with new frontline employees daily to ensure consistent communication and support of ... Focus on understanding and progress of frontline employee career goals * Identify and address ...

Needs to be able to communicate effectively both verbally and via email. Proficient user of all ... The work environment characteristics described here are representative of those an employee ...

Needs to be able to communicate effectively both verbally and via email. Proficient user of all ... The work environment characteristics described here are representative of those an employee ...

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Employee Communications Manager information

See Springfield, IL salary details

$63.4K

$69.4K

$73.8K

How much do employee communications manager jobs pay per year?

As of Jul 20, 2026, the average yearly pay for employee communications manager in Springfield, IL is $69,377.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,900.00 and $71,900.00 per year, depending on experience, location, and employer.

How much do communications managers make in the US?

Communications managers in the US typically earn a median annual salary of around $70,000 to $120,000, depending on experience, industry, and location. Senior roles or those in large organizations can pay higher, often exceeding $130,000. Compensation may also include bonuses and benefits, and strong skills in strategic communication and digital tools are valued.

What are the highest paying comms jobs?

In communications, executive roles such as Director of Corporate Communications, Vice President of Communications, and Chief Communications Officer tend to have the highest salaries, often exceeding six figures. These positions typically require extensive experience, strategic skills, and often a background in public relations, media, or corporate strategy.

How much does a communication manager earn?

The salary of an Employee Communications Manager typically ranges from $60,000 to $120,000 annually, depending on experience, industry, and location. Senior roles or those in large organizations may offer higher compensation, often supplemented with benefits and bonuses.

What are the key skills and qualifications needed to thrive as an Employee Communications Manager, and why are they important?

To thrive as an Employee Communications Manager, you need expertise in internal communications strategy, content creation, and change management, often supported by a degree in communications, public relations, or a related field. Familiarity with intranet platforms, email marketing tools, and collaboration systems like Microsoft Teams or Slack is typically required. Strong interpersonal skills, creativity, and the ability to distill complex information into clear messaging make someone stand out in this role. These skills and qualities are essential to effectively engage employees, drive organizational alignment, and foster a positive workplace culture.

What does an employee communications manager do?

An employee communications manager develops and implements internal communication strategies to keep employees informed, engaged, and aligned with company goals. They create content such as newsletters, intranet updates, and announcements, often using communication tools and platforms, and may also handle feedback and measure communication effectiveness.

How does an Employee Communications Manager typically collaborate with other departments within an organization?

An Employee Communications Manager works closely with various departments such as Human Resources, Marketing, and Executive Leadership to ensure that messaging is consistent, timely, and relevant to all employees. They often coordinate with HR on internal policy updates, partner with Marketing for brand alignment, and liaise with leadership to communicate strategic initiatives. This role requires excellent cross-functional collaboration skills to gather information, address employee concerns, and support change management processes. By acting as a bridge between departments, they help foster a transparent and engaged workplace culture.

What is the difference between Employee Communications Manager vs Internal Communications Specialist?

AspectEmployee Communications ManagerInternal Communications Specialist
CredentialsBachelor's degree in Communications, PR, or related field; experience in corporate communicationsBachelor's degree in Communications, Journalism, or related field; similar experience
Work EnvironmentCorporate offices, large organizations, internal communication departmentsCorporate settings, HR departments, internal communication teams
Employer & Industry UsageUsed across various industries for strategic communication managementCommonly found in large organizations focusing on employee engagement

The main difference is that the Employee Communications Manager oversees overall internal communication strategies and manages teams, while the Internal Communications Specialist focuses on executing specific communication tasks within the organization. Both roles require similar credentials and work in comparable environments, but the manager has broader strategic responsibilities.

What are the most commonly searched types of Employee Communications jobs in Springfield, IL? The most popular types of Employee Communications jobs in Springfield, IL are:
What job categories do people searching Employee Communications Manager jobs in Springfield, IL look for? The top searched job categories for Employee Communications Manager jobs in Springfield, IL are:
What cities near Springfield, IL are hiring for Employee Communications Manager jobs? Cities near Springfield, IL with the most Employee Communications Manager job openings:
Account Manager- Employee Benefits

Account Manager- Employee Benefits

Insurance Office of America

Springfield, IL

Full-time

Medical, Retirement

Re-posted 10 hours ago


Insurance Office Of America rating

8.9

Company rating: 8.9 out of 10

Based on 17 frontline employees who took The Breakroom Quiz

44th of 281 rated insurance


Job description

Description

Job Description:

Title: Account Manager – Employee Benefits 

Work Mode: Remote/ Eastern and Central Times Zones Only | Location/Supporting: Longwood, FL | Experience: Level-Funded and Self-Funded Plans 

Supporting: Shared Services - provides service support to other IOA account teams during their first 3-6 months with account management and service.
Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations 

 
About the Role: Responsible for IOA Benefits Account Management activities under Producer direction. Responsibilities include client service and communication, team leadership, directing daily tasks and work activities of Account Coordinators, team and individual productivity, quality, and service levels, implementation of client benefits administrative processes, tracking, renewals, new client setup, data management/entry, Producer communication, team and individual professional development, identification of sales opportunities, and upholding IOA core values. 

 
Key Responsibilities: 

  • Client Management: Manage an assigned book of business, ensuring performance requirements are met and no liability occurs. 

  • Client Service: Deliver outstanding service, anticipate client needs, maintain professional communication, and respond quickly to requests. 

  • Team Leadership: Lead the account team with a strong work ethic, positive attitude, and willingness to assist others. 

  • Daily Activities: Direct daily activities of Account Coordinator(s), assign tasks, communicate expectations, monitor execution, and recommend corrective actions. 

  • Business Growth: Identify and act on sales opportunities to grow IOA business. 

  • New Business Setup: Manage new business setup, including data gathering, client file creation, communication, AOR notifications, carrier rates, internal services setup, compliance audits, client education, and employee meetings. 

  • Renewal Process: Manage renewals by verifying client data, updating files, liaising with clients and carriers, obtaining rates, ensuring internal services usage, performing audits, coordinating training, and conducting meetings. 

  • Client Relationships: Build and improve client relationships, seek feedback, and implement improvements. 

  • Intermediary Role: Advocate for clients and carriers to ensure mutually beneficial outcomes. 

  • Value-Added Solutions: Identify and implement value-added solutions for clients. 

  • Professional Development: Support team training and development, promote a positive work environment, and seek continuous improvement. 

  • Communication: Maintain transparent communication with Producers and team members. 

  • Compliance: Ensure adherence to company policies and industry standards. 

  • Champion IOA core values and demonstrate integrity and leadership. 

 
Ideal Candidate Qualifications: 

  • 5+ years of industry experience 

  • Required active licensing 

  • Exceptional customer service and communication skills 

  • Strong organizational, delegation, and decision-making skills 

  • High accuracy in handling large work volumes 

  • Proficiency in MS Office (Outlook, Word, Excel) 

  • High School Diploma (or equivalent) 

 
What We Offer: 

  • Competitive salaries and bonus potential 

  • Company-paid health insurance 

  • Paid holidays, vacations, and sick time 

  • 401K with employer match 

  • Professional growth and career progression opportunities 

  • Respectful culture and work/family life balance 

  • Community service commitment 

  • Supportive teammates and a rewarding work environment 

 
What to Expect (Application Process): 

  • 30-Minute Phone Screen, Online Assessments, and Interview(s) 

Salary Range

The expected pay range for this position is 70-90K annually, depending on experience, relevant skills, and geographic location.

Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.


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