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Director Customer Success Manager Remote Jobs in Remote, OR

Stepan

Sr Key Account Manager

OR · On-site +1

$132K - $181K/yr

Success requires strong strategic thinking, structured problem solving, deep customer understanding ... Bachelor's degree in a scientific discipline preferred; masters preferred #LI-REMOTE #LI-RV1 Pay ...

Quadient

Loyalty Account Manager (Inside Sales)

OR · On-site +1

$21/hr

Remote US only, candidates who live near an office location may work on a hybrid schedule ... Join Quadient and help turn customer loyalty into long-term success. #LI-LR1 Additional Information ...

franke

Account Director - Foodservice Channel

OR · Remote

... customer experience through constant innovation. About the job As an Account Director for our ... Please note that this is a remote opportunity and candidates may be based in any of the 49 ...

Franke

Account Director - Foodservice Channel

OR · On-site +1

... customer experience through constant innovation. About the job As an Account Director for our ... Please note that this is a remote opportunity and candidates may be based in any of the 49 ...

Agfa

Director, Information Security

OR · Remote

... data management. From product development to implementation, our unified Enterprise Imaging ... Remote: US What You'll Do: * Scaled and resilient security operations capabilities aligned with ...

AGFA

Director, Information Security

OR · On-site +1

... data management. From product development to implementation, our unified Enterprise Imaging ... Remote: US What You'll Do: * Scaled and resilient security operations capabilities aligned with ...

Agfa

Enterprise Sales Director

OR · Remote

Remote: New York, and New England territory. What You'll Do: * Achieving annual sales plan by ... Adhering to sales process by owning funnel management in the CRM system, driving territory ...

AGFA

Enterprise Sales Director

OR · On-site +1

Remote: New York, and New England territory. What You'll Do: * Achieving annual sales plan by ... Adhering to sales process by owning funnel management in the CRM system, driving territory ...

Apex Tool Group, LLC

Area Sales Manager

OR · Remote

$88K - $144K/yr

This role reports directly to the Regional Sales Director and interacts regularly with Company ... Partner with Territory Sales Managers to meet with their customers and grow long-lasting ...

The Magneto Effect LLC

Sales Closer Remote

OR · Remote

$150K - $220K/yr

Experience using CRM platforms to execute campaigns that connect marketing-driven leads to sales ... success. Company Description The Magneto Effect works with law firms and is a leading legal ...

Agfa

Customer Support Analyst, Tier 1

OR · Remote

Remote: Canada / US What You'll Do: * Provide telephone and remote access, consultation and ... Manage escalations, complaints to Level 2 and Development, and follow through as point of contact ...

Atos

Bid Manager - Next Generation

OR · On-site +1

Collaborate with Sales and Solution Directors to define win themes, pricing strategy, and value ... Proven success managing large, complex pursuits or strategic proposals. * Strong leadership across ...

Atos

Bid Manager - Next Generation

OR · On-site +1

Collaborate with Sales and Solution Directors to define win themes, pricing strategy, and value ... Proven success managing large, complex pursuits or strategic proposals. * Strong leadership across ...

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Showing results 21-40

All JobsCustomer Success JobsDirector Customer Success Manager Remote JobsDirector Customer Success Manager Remote Jobs in Remote, OR

Director Customer Success Manager Remote information

See Remote, OR salary details

$38.5K

$121.3K

$178.8K

How much do director customer success manager remote jobs pay per year?

As of Aug 6, 2026, the average yearly pay for director customer success manager remote in Remote, OR is $121,315.00, according to ZipRecruiter salary data. Most workers in this role earn between $95,400.00 and $145,400.00 per year, depending on experience, location, and employer.

How does a director customer success manager typically collaborate with other departments in a remote work setting?

As a Director Customer Success Manager working remotely, you will regularly coordinate with departments such as Sales, Product, and Support to ensure a seamless customer experience. This often involves leading virtual meetings, setting cross-functional goals, and sharing customer feedback to influence product improvements. You’ll also play a key role in developing strategies with Marketing teams to drive customer engagement and retention. Effective communication and leveraging collaboration tools are crucial to maintaining alignment and driving customer success initiatives across distributed teams.

What is a director customer success manager remote?

A Director Customer Success Manager (Remote) is a senior leadership role responsible for overseeing the customer success team and strategies in a company, all while working remotely. They ensure that customers achieve their desired outcomes with the company's products or services, improve customer satisfaction, and drive retention and growth. This role involves managing a team of customer success managers, developing customer engagement strategies, and collaborating with other departments such as sales and product. The director also sets goals, tracks performance metrics, and helps identify opportunities for product or service improvements to better serve customers.

What is the difference between Director Customer Success Manager Remote vs Customer Success Manager?

AspectDirector Customer Success Manager RemoteCustomer Success Manager
CredentialsTypically requires 5+ years in customer success, leadership experience, and industry-specific knowledgeUsually requires 2-4 years in customer success or related roles, with relevant certifications
Work EnvironmentRemote leadership role overseeing teams and strategyRemote or onsite, focused on managing customer accounts and support
Employer & Industry UsageUsed in SaaS, tech, and enterprise companies for senior customer success rolesCommon across various industries, including SaaS, finance, and healthcare

The main difference is that the Director Customer Success Manager Remote holds a senior leadership position responsible for strategy and team management, while the Customer Success Manager focuses on day-to-day customer interactions and support. Both roles can be remote but differ in scope and seniority.

What are the key skills and qualifications needed to thrive as a director customer success manager in a remote setting?

To excel as a Director Customer Success Manager remotely, you need strong leadership abilities, deep understanding of customer success methodologies, and experience managing teams, typically supported by a bachelor’s degree in business or a related field. Familiarity with CRM platforms (like Salesforce or Gainsight), customer analytics tools, and project management software is essential. Exceptional communication, strategic thinking, and relationship-building skills set top performers apart in this role. These competencies are crucial for driving customer satisfaction, retention, and growth while leading distributed teams effectively.
What are the most commonly searched types of Customer Success Manager Remote jobs in Remote, OR? The most popular types of Customer Success Manager Remote jobs in Remote, OR are:
What are popular job titles related to Director Customer Success Manager Remote jobs in Remote, OR? For Director Customer Success Manager Remote jobs in Remote, OR, the most frequently searched job titles are:
What job categories do people searching Director Customer Success Manager Remote jobs in Remote, OR look for? The top searched job categories for Director Customer Success Manager Remote jobs in Remote, OR are:
Director Customer Success Manager Remote jobs near you

Sr Key Account Manager

Stepan

OR • On-site, Remote

$132K - $181K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 9 days ago

Job description


The Sr. Key Account Manager - Agriculture leads the strategy and performance of a portfolio of Key Accounts within the Agricultural end-market. This role owns the account strategy and right-to-win plan, with accountability for delivering sales volume and gross margin objectives. Success requires strong strategic thinking, structured problem solving, deep customer understanding, global coordination, and the ability to align cross-functional teams to deliver measurable customer and business outcomes.
Key Responsibilities
Strategic Key Account Management
  • Own and lead strategic relationships with assigned key agricultural accounts, serving as the primary commercial contact
  • Develop and execute multi-year account strategies aligned with customer goals and company growth objectives
  • Apply structured problem solving to address customer challenges, performance gaps, and competitive threats
  • Navigate complex customer organizations, engaging procurement, technical, R&D, regulatory, and commercial stakeholders
  • Develop and implement strategies to improve service quality, productivity, and profitability for both the customer and the business.
  • Build trusted partnerships that elevate the company from supplier to strategic solutions provider
  • Coordinate account strategies and execution for key accounts globally
  • Align global and regional teams to a common customer plan, priorities, and messaging

Commercial Execution & Contract Negotiation
  • Lead commercial negotiations including pricing, contracts, supply agreement
  • Identify, prioritize, and convert growth opportunities across existing products, new applications, and innovation-led solutions
  • Build and manage a robust pipeline and provide accurate forecasting
  • Adjust strategies proactively to ensure delivery of results

Technical Engagement & Value Advancement
  • Drive and advance technical engagement with customer formulation teams
  • Collaborate cross-functionally with R&D, marketing, and business development to delivery differentiated solutions
  • Identify unmet customer needs and translate them into technical opportunities, trials, and development projects
  • Champion innovation adoption and new product introductions within key accounts

Territory Ownership & Business Performance
  • Own a defined sales territory with full accountability for volume, revenue, and profit targets
  • Build and manage a robust opportunity pipeline, including new products and adjacent market opportunities
  • Forecast accurately and manage performance against budget
  • Monitor market trends, competitive activity, and customer dynamics to inform account and territory strategy

Cross-Functional Leadership
  • Lead and coordinate internal cross-functional teams (technical, R&D, supply, marketing, finance) to deliver integrated customer solutions
  • Ensure timely execution of trials, launches, and initiatives that drive customer value and business growth
  • Facilitate resolution of supply, delivery, or operational challenges that impact customers

Qualifications
  • 8-10+ years of experience in sales; 6+ in key account management or strategic commercial roles
  • Experience in Agricultural co-formulant sales a plus
  • Demonstrated experience negotiating contracts, pricing agreements, and long-term commercial partnerships
  • Proven success managing complex, multinational accounts and delivering sustained growth
  • Strong strategic thinking, problem-solving, and negotiation skills
  • Experience coordinating global and cross-functional teams
  • Willingness to travel 40-50%

Education
  • Bachelor's degree in a scientific discipline preferred; masters preferred

#LI-REMOTE #LI-RV1
Pay Range: $132,000 - $181,000
The salary range for this position is determined by considering a variety of factors such as skills, experience, qualifications, and the location of the position.
At Stepan Company our comprehensive benefits package includes:
  • Discretionary Bonus
  • Medical, Dental, and Vision Insurance
  • 401K with Match
  • Profit Sharing
  • Paid Time Off (PTO)
  • Short-Term and Long-Term Disability (STD / LTD)
  • Dependent Care Flexible Spending Account (FSA)
  • Health Savings Account (HSA)
  • Paid Parental Leave
  • Adoption Assistance
  • Reactions - Recognition Program
  • Employee Assistance Program (EAP)

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
Stepan Company does not accept or retain unsolicited resumes or phone calls and/or respond to them or to any third party representing job seekers.
Established in 1932, Stepan Company is a major manufacturer of basic and intermediate chemicals including surfactants, polymers, as well as specialty ingredients that go into consumer, household, and institutional products such as laundry detergents, shampoos, and surface cleaners. Stepan Company currently has 19 global manufacturing locations and over 2,400 employees. We have a strong record of growth. Our growth allows us to provide meaningful career opportunities and stability to our team members. We have big goals at Stepan and know every team member will be crucial to achieving our objectives. Regardless of function, we are looking for team members who bring with them a growth mindset, an entrepreneurial spirit, and the ability to thrive in an evolving environment.
We celebrate diversity at Stepan and are committed to creating a diverse, inclusive environment. We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetic information, disability, age, veteran status, or any other status protected by applicable law.
Stepan is a global specialty and intermediate chemical manufacturer that has been serving a broad range of industries for over 90 years. Today, Stepan is a $2.7 billion revenue company. Our continued success is driven by the passion and commitment of our 2,500+ employees around the world.
Why Work At Stepan?
  1. Stable & Growing
  2. Collaborative Environment
  3. Make a Difference & Be Recognized
  4. Committed to Safety & Sustainability
  5. Value Driven Culture

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