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Director Customer Service Jobs in Bothell, WA (NOW HIRING)

Crash Champions

Customer Service Representative

Burien, WA · On-site

$21.16 - $25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

... and direct such matters to the appropriate person or department. * Provide clerical and ... Interpersonal and customer service skills. * Analytical and problem-solving skills. * Multitasking ...

Crash Champions

Customer Service Representative

Redmond, WA

$25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

... and direct such matters to the appropriate person or department. * Provide clerical and ... Interpersonal and customer service skills. * Analytical and problem-solving skills. * Multitasking ...

Crash Champions

Customer Service Representative

Renton, WA · On-site

$20.90 - $25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

... and direct such matters to the appropriate person or department. * Provide clerical and ... Interpersonal and customer service skills. * Analytical and problem-solving skills. * Multitasking ...

New

Express Services

Customer Service Representative

Seattle, WA

$17.13 - $28/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Customer Service Representative Location: Seattle Pay: $17.13 - $28.00 DOE Looking for your next opportunity in Customer Service? We'd love to connect. As a local staffing partner, we work closely ...

Crash Champions

Customer Service Representative

Renton, WA · On-site

$20.90 - $25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

... and direct such matters to the appropriate person or department. * Provide clerical and ... Interpersonal and customer service skills. * Analytical and problem-solving skills. * Multitasking ...

Crash Champions

Customer Service Representative

Renton, WA · On-site

$25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

... and direct such matters to the appropriate person or department. * Provide clerical and ... Interpersonal and customer service skills. * Analytical and problem-solving skills. * Multitasking ...

Crash Champions

Customer Service Representative

Seattle, WA · On-site

$20.76 - $25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

... and direct such matters to the appropriate person or department. * Provide clerical and ... Interpersonal and customer service skills. * Analytical and problem-solving skills. * Multitasking ...

Crash Champions

Customer Service Representative

Seattle, WA · On-site

$25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

... and direct such matters to the appropriate person or department. * Provide clerical and ... Interpersonal and customer service skills. * Analytical and problem-solving skills. * Multitasking ...

Crash Champions

Customer Service Representative

Redmond, WA

$25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

... and direct such matters to the appropriate person or department. * Provide clerical and ... Interpersonal and customer service skills. * Analytical and problem-solving skills. * Multitasking ...

Crash Champions

Customer Service Representative

Burien, WA

$25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

... and direct such matters to the appropriate person or department. * Provide clerical and ... Interpersonal and customer service skills. * Analytical and problem-solving skills. * Multitasking ...

BlackHawk Industrial

Customer Service Representative

Seattle, WA · On-site

$18.25 - $24.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

No direct supervisory responsibility. Education and/or Experience: * High school diploma or equivalent required. * Minimum 1 year previous experience in customer service or inside sales preferred.

Express Employment Professionals

Be Seen First

Customer Service Representative

Renton, WA · On-site

$22.39/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Customer Service Representative - Call Center (on-site, not a remote role) Location : Renton, WA ... Receives and processes account update requests from inbound phone calls and mail, as directed.

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Showing results 41-60

All JobsCustomer Service JobsDirector Customer Service JobsDirector Customer Service Jobs in Bothell, WA

Director Customer Service information

See Bothell, WA salary details

$43.6K

$137.9K

$219.7K

How much do director customer service jobs pay per year?

As of Aug 18, 2026, the average yearly pay for director customer service in Bothell, WA is $137,878.00, according to ZipRecruiter salary data. Most workers in this role earn between $106,200.00 and $164,900.00 per year, depending on experience, location, and employer.

What is a director customer service?

A Director of Customer Service oversees an organization's customer support operations, ensuring high-quality service and customer satisfaction. They develop strategies to improve customer experience, manage support teams, and implement policies to increase efficiency. This role often involves analyzing customer feedback, setting performance goals, and collaborating with other departments to enhance service delivery. Strong leadership, problem-solving, and communication skills are essential for success in this position.

What are the main challenges a director customer service typically faces, and how can they prepare to overcome them?

Directors of Customer Service often face challenges such as managing high customer expectations, ensuring consistency across multiple service channels, and motivating diverse teams to achieve performance benchmarks. Staying proactive by monitoring industry trends, investing in ongoing training for both themselves and their staff, and implementing robust feedback systems can help mitigate these challenges. Effective Directors also foster collaboration across departments, develop scalable processes, and use data-driven insights to make informed decisions. By addressing these obstacles head-on, they help shape a positive customer experience and contribute to the company’s long-term success.

What are the key skills and qualifications needed to thrive in the director customer service position, and why are they important?

To thrive as a Director Customer Service, you need extensive experience in customer service management, leadership abilities, and a strong understanding of operational metrics, often supported by a bachelor's degree or higher in business or a related field. Proficiency with CRM platforms, data analytics tools, and familiarity with industry certifications such as CCXP (Certified Customer Experience Professional) are valuable assets. Exceptional communication, problem-solving, and conflict resolution skills help you successfully lead teams and nurture a customer-centric culture. These competencies are essential for driving customer satisfaction, optimizing team performance, and aligning service initiatives with organizational goals.

What are the most commonly searched types of Customer Service jobs in Bothell, WA?

The most popular types of Customer Service jobs in Bothell, WA are:

What are popular job titles related to Director Customer Service jobs in Bothell, WA?

For Director Customer Service jobs in Bothell, WA, the most frequently searched job titles are:

What job categories do people searching Director Customer Service jobs in Bothell, WA look for?

The top searched job categories for Director Customer Service jobs in Bothell, WA are:

What cities near Bothell, WA are hiring for Director Customer Service jobs?

Cities near Bothell, WA with the most Director Customer Service job openings:

Director Customer Service jobs near you
Infographic showing various Director Customer Service job openings in Bothell, WA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $137,878 per year, or $66.3 per hour.

Customer Service Representative

Crash Champions

Burien, WA • On-site

$21.16 - $25/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 6 days ago

Crash Champions rating

7.0

Company rating: 7.0 out of 10

Based on 93 frontline employees who took The Breakroom Quiz

170th of 370 rated vehicle maintenance

Job description

Champions Do More
As one of the fastest-growing and most exciting brands in the industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. For more than 25 years, our vision has been anchored by the belief that delivering superior collision repair service is about People First. Welcome to Crash Champions. We Champion People.
Responsibilities
  • Ensure that all customers and prospective customers are greeted and assisted in a prompt and professional manner.
  • Clean workspace, this is the first point of contact our customers have with our facility.
  • Effectively manage all incoming phone calls, walk-in business, and written correspondence, and direct such matters to the appropriate person or department.
  • Provide clerical and administrative support to the General Managers and Service Advisors.
  • Handle receivables, payables, entry of information into the accounting system and various spreadsheets and balance month end statements.
  • Perform other related duties as assigned

Qualifications
  • Interpersonal and customer service skills.
  • Analytical and problem-solving skills.
  • Multitasking and organizational skills.
  • Ability to answer a high volume of calls and/or emails daily.
  • Attentiveness and patience

Benefits
The Company offers the following benefits for this position, subject to applicable eligibility requirements and annual updates:
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Group Life Insurance
  • Disability Insurance
  • 401k Retirement Plan with match
  • Referral Bonus ("Cash From Crash")
  • 5 Paid Holidays

We are committed to providing competitive compensation for this role. The actual offer will be based on various factors, including but not limited to: job related knowledge, skills, experience, relevant certifications and qualifications.
The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.
Posted Min Pay Rate
USD $21.16/Hr.
Posted Max Pay Rate
USD $25.00/Hr.

What Crash Champions employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Crash Champions logo

About Crash Champions

Sourced by ZipRecruiter

Founded in 1999, and based in Chicago, IL, Crash Champions, LLC ("Crash Champions"or the"Company") is the fifth largest independent collision repair chain in the United States, with an established presence in 17 states- and formal direct repair program ("DRP") relationships with most leading insurance carriers. The Company is led by founder and CEO Matt Ebert, who maintains an impressive track record of both organic and acquisition growth. As an acquiror of choice with a value-added capital partner, Crash Champions is expected to grow from a multi-regional business into a nationally recognized provider of collision repair services. Based upon the current pipeline of acquisitions and greenfield openings.

Industry

Motor vehicle and motor vehicle parts wholesalers

Company size

51 - 200 Employees

Headquarters location

Westmont, IL, US

Year founded

1999

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