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Director Customer Service Jobs in Indiana (NOW HIRING)

Customer Service (Team Member) | Part-Time Build a strong Foundation both professionally and personally with a career at KFC! We're looking for people who love serving customers, have experience in ...

Customer Service (Team Member) | Part-Time Build a strong Foundation both professionally and personally with a career at KFC! We're looking for people who love serving customers, have experience in ...

Customer Service (Team Member) | Part-Time Build a strong Foundation both professionally and personally with a career at KFC! We're looking for people who love serving customers, have experience in ...

Customer Service (Team Member) | Part-Time Build a strong Foundation both professionally and personally with a career at KFC! We're looking for people who love serving customers, have experience in ...

Customer Service (Team Member) | Part-Time Build a strong Foundation both professionally and personally with a career at KFC! We're looking for people who love serving customers, have experience in ...

Customer Service (Team Member) | Part-Time Build a strong Foundation both professionally and personally with a career at KFC! We're looking for people who love serving customers, have experience in ...

Customer Service (Team Member) | Part-Time Build a strong Foundation both professionally and personally with a career at KFC! We're looking for people who love serving customers, have experience in ...

Customer Service (Team Member) | Part-Time Build a strong Foundation both professionally and personally with a career at KFC! We're looking for people who love serving customers, have experience in ...

Customer Service (Team Member) | Part-Time Build a strong Foundation both professionally and personally with a career at KFC! We're looking for people who love serving customers, have experience in ...

Customer Service (Team Member) | Part-Time Build a strong Foundation both professionally and personally with a career at KFC! We're looking for people who love serving customers, have experience in ...

Customer Service (Team Member) | Part-Time Build a strong Foundation both professionally and personally with a career at KFC! We're looking for people who love serving customers, have experience in ...

Customer Service (Team Member) | Part-Time Build a strong Foundation both professionally and personally with a career at KFC! We're looking for people who love serving customers, have experience in ...

Customer Service (Team Member) | Part-Time Build a strong Foundation both professionally and personally with a career at KFC! We're looking for people who love serving customers, have experience in ...

Customer Service (Team Member) | Part-Time Build a strong Foundation both professionally and personally with a career at KFC! We're looking for people who love serving customers, have experience in ...

Customer Service

Hobart, IN

$15.75 - $21.50/hr

If you want to build a great career while providing fast, fun and friendly service to our customers, KFC is the perfect place to learn, grow and succeed! We offer the following: * A commitment to ...

Customer Service

Griffith, IN

$14.50 - $19.50/hr

If you want to build a great career while providing fast, fun and friendly service to our customers, KFC is the perfect place to learn, grow and succeed! We offer the following: * A commitment to ...

Customer Service (Team Member) | Part-Time Build a strong Foundation both professionally and personally with a career at KFC! We're looking for people who love serving customers, have experience in ...

Customer Service

Hammond, IN

$15.50 - $21/hr

If you want to build a great career while providing fast, fun and friendly service to our customers, KFC is the perfect place to learn, grow and succeed! We offer the following: * A commitment to ...

Customer Service

Munster, IN

$15.50 - $21.25/hr

If you want to build a great career while providing fast, fun and friendly service to our customers, KFC is the perfect place to learn, grow and succeed! We offer the following: * A commitment to ...

Showing results 21-40

Director Customer Service information

See Indiana salary details

$37.1K

$117.4K

$187K

How much do director customer service jobs pay per year?

As of Aug 15, 2026, the average yearly pay for director customer service in Indiana is $117,364.00, according to ZipRecruiter salary data. Most workers in this role earn between $90,400.00 and $140,400.00 per year, depending on experience, location, and employer.

What is a director customer service?

A Director of Customer Service oversees an organization's customer support operations, ensuring high-quality service and customer satisfaction. They develop strategies to improve customer experience, manage support teams, and implement policies to increase efficiency. This role often involves analyzing customer feedback, setting performance goals, and collaborating with other departments to enhance service delivery. Strong leadership, problem-solving, and communication skills are essential for success in this position.

What does a director of customer service do?

A director of customer service oversees the customer service department, develops policies to improve customer satisfaction, manages staff, and ensures service standards are met. They analyze customer feedback, implement training programs, and often use customer relationship management (CRM) tools to monitor performance and address issues.

What are the main challenges a director customer service typically faces, and how can they prepare to overcome them?

Directors of Customer Service often face challenges such as managing high customer expectations, ensuring consistency across multiple service channels, and motivating diverse teams to achieve performance benchmarks. Staying proactive by monitoring industry trends, investing in ongoing training for both themselves and their staff, and implementing robust feedback systems can help mitigate these challenges. Effective Directors also foster collaboration across departments, develop scalable processes, and use data-driven insights to make informed decisions. By addressing these obstacles head-on, they help shape a positive customer experience and contribute to the company’s long-term success.

What are the key skills and qualifications needed to thrive in the director customer service position, and why are they important?

To thrive as a Director Customer Service, you need extensive experience in customer service management, leadership abilities, and a strong understanding of operational metrics, often supported by a bachelor's degree or higher in business or a related field. Proficiency with CRM platforms, data analytics tools, and familiarity with industry certifications such as CCXP (Certified Customer Experience Professional) are valuable assets. Exceptional communication, problem-solving, and conflict resolution skills help you successfully lead teams and nurture a customer-centric culture. These competencies are essential for driving customer satisfaction, optimizing team performance, and aligning service initiatives with organizational goals.

What is the highest position in customer service?

The highest position in customer service is typically the Vice President or Director of Customer Service, responsible for overseeing the entire customer service department, setting strategic goals, and ensuring customer satisfaction. In some organizations, executive roles such as Chief Customer Officer or Chief Experience Officer may be the top leadership positions related to customer service functions.

How much does a director customer service make in the US?

A Director of Customer Service in the US typically earns between $80,000 and $150,000 annually, with the median around $110,000. Compensation varies based on industry, company size, experience, and location, and often includes bonuses and benefits.

What are the most commonly searched types of Customer Service jobs in Indiana?

The most popular types of Customer Service jobs in Indiana are:

What cities in Indiana are hiring for Director Customer Service jobs?

Cities in Indiana with the most Director Customer Service job openings:

Infographic showing various Director Customer Service job openings in Indiana as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $117,364 per year, or $56.4 per hour.

$13/hr

Full-time

Re-posted 15 hours ago


Lee's Famous Recipe Chicken rating

5.5

Company rating: 5.5 out of 10

Based on 30 frontline employees who took The Breakroom Quiz

40th of 106 rated fast food restaurants


Job description

Job Summary: The Cashier is the first point of contact for our guests, responsible for delivering exceptional customer service, processing orders accurately, and maintaining a clean and welcoming front-of-house environment.

Key Responsibilities:

  • Greet customers warmly by making eye contact, displaying a genuine smile, and warm greeting- “Hi, welcome to Lee’s”.
  • Assist guests with menu selections.
  • Accurately process orders and handle cash, credit, and digital payments.
  • Consistently use suggestive selling to increase profits.
  • Maintain the highest standards of cleanliness in the dining area and front counter.
  • Ensure orders are double checked and delivered promptly and correctly.
  • Address customer inquiries and resolve issues professionally.

Qualifications:

  • Strong communication and customer service skills.
  • Ability to work in a fast-paced environment.
  • Basic math and cash-handling skills.
  • Ability to complete required digital training on the LMS.
  • Previous experience in food service is a plus.

What Lee's Famous Recipe Chicken employees say

Pay

Benefits

Hours and flexibility

Workplace

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