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Luxury Customer Service Jobs in Indiana (NOW HIRING)

PetSuites

Customer Service Representative

Westfield, IN · On-site

$15.25 - $20.75/hr

Join our team and be the welcoming face of our luxury pet resort. We're looking for a Full-Time Customer Service Representative (internally called a Pet Host) to create exceptional experiences for ...

PetSuites

Customer Service Representative

Westfield, IN · On-site

$13 - $14/hr

Join our team and be the welcoming face of our luxury pet resort. We're looking for a Full-Time Customer Service Representative (internally called a Pet Host) to create exceptional experiences for ...

PetSuites

Customer Service Representative

Westfield, IN · On-site

$13 - $14/hr

Join our team and be the welcoming face of our luxury pet resort. We're looking for a Full-Time Customer Service Representative (internally called a Pet Host) to create exceptional experiences for ...

PetSuites

Customer Service Representative

Fishers, IN · On-site

$12 - $14/hr

Join our team and be the welcoming face of our luxury pet resort. We're looking for a Full-Time Customer Service Representative (internally called a Pet Host) to create exceptional experiences for ...

PetSuites

Customer Service Representative

Fishers, IN · On-site

$12 - $14/hr

Join our team and be the welcoming face of our luxury pet resort. We're looking for a Full-Time Customer Service Representative (internally called a Pet Host) to create exceptional experiences for ...

PetSuites

Customer Service Representative

Greenwood, IN · On-site

$13/hr

Join our team and be the welcoming face of our luxury pet resort. We're looking for a Full-Time Customer Service Representative (internally called a Pet Host) to create exceptional experiences for ...

PetSuites

Customer Service Representative

Greenwood, IN · On-site

$14.50 - $19.75/hr

Join our team and be the welcoming face of our luxury pet resort. We're looking for a Full-Time Customer Service Representative (internally called a Pet Host) to create exceptional experiences for ...

PetSuites

Customer Service Representative

Fishers, IN · On-site

$15 - $20.25/hr

Join our team and be the welcoming face of our luxury pet resort. We're looking for a Full-Time Customer Service Representative (internally called a Pet Host) to create exceptional experiences for ...

VERVE

LUXURY CLOTHING BOUTIQUE MANAGER

Carmel, IN · On-site

$50K - $80K/yr

Sales & Customer Service * Drive sales performance by setting and achieving ambitious revenue goals. * Ensure an elevated, personalized shopping experience that embodies luxury retail. * Develop ...

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Luxury Customer Service information

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How much do luxury customer service jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for luxury customer service in Indiana is $17.89, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $19.90 per hour, depending on experience, location, and employer.

What is a luxury customer service?

A Luxury Customer Service job involves providing exceptional, personalized assistance to high-end clients in industries like fashion, hospitality, automotive, or finance. Professionals in this role focus on delivering a seamless experience, anticipating customer needs, and maintaining brand prestige. Strong communication skills, discretion, and attention to detail are essential for success.

What are the key skills and qualifications needed to thrive in luxury customer service?

To excel in Luxury Customer Service, you need a deep understanding of high-end brands, professionalism, and prior experience in luxury retail or hospitality. Familiarity with customer relationship management (CRM) systems, point-of-sale (POS) software, and sometimes certification in etiquette or bespoke services is valuable. Outstanding soft skills include refined communication, discretion, cultural sensitivity, and the ability to anticipate client needs. These capabilities are crucial for delivering exceptional and personalized service that upholds the brand's reputation and secures client loyalty.

What are the typical challenges faced in a luxury customer service role?

Luxury Customer Service professionals often navigate high expectations from discerning clients who expect personalized and seamless interactions. Balancing the delivery of exceptional service with strict brand standards, handling time-sensitive or unique requests, and maintaining discretion can be challenging. You may need to coordinate with various departments, such as sales or logistics, to meet clients' needs promptly and efficiently. Adaptability and proactive problem-solving are key, as the role requires managing complex situations while ensuring a lavish and memorable experience for every client.

What are the most commonly searched types of Luxury Customer Service jobs in Indiana?

The most popular types of Luxury Customer Service jobs in Indiana are:

What are popular job titles related to Luxury Customer Service jobs in Indiana?

For Luxury Customer Service jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Luxury Customer Service jobs in Indiana look for?

The top searched job categories for Luxury Customer Service jobs in Indiana are:

Luxury Customer Service jobs near you
Infographic showing various Luxury Customer Service job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $37,204 per year, or $17.9 per hour.

Customer Service Representative

Westfield, IN • On-site

PetSuites
See more jobs at PetSuitesexternal

$15.25 - $20.75/hr

Other

Medical, Dental, Vision

Re-posted 17 days ago

Job description

Customer Service Representative
Love people and pets? Join our team and be the welcoming face of our luxury pet resort.
We're looking for a Full-Time Customer Service Representative (internally called a Pet Host) to create exceptional experiences for pet parents and their furry family members.
Who We Are
NVA Pet Resorts is part of National Veterinary Associates (NVA) - the largest private owner of veterinary hospitals and pet resorts in North America, with 1,300+ locations. We're proud to be in an $8B+ industry that continues to grow as pet parents seek premium, trusted care for their furry family members.
At NVA Pet Resorts, our mission is simple: create safe, fun, and loving environments for pets while providing exceptional experiences for our clients and team members.
What You'll Do
As a Pet Host, you are the first and last impression of our resort. You'll run the front desk and lobby while ensuring pets and pet parents feel confident and cared for.
Your responsibilities include:
Greeting clients, pets, and vendors warmly
Managing check-ins and check-outs
Booking boarding, daycare, grooming, and training reservations
Answering phones, emails, and voicemails promptly
Processing payments and balancing transactions
Obtaining and verifying vaccination records
Managing waitlists during peak seasons
Recommending services and activity packages that meet client needs
Communicating pet updates and concerns to leadership
Keeping lobby and front areas clean and safe
You'll also jump in to help the team when needed - which may include handling pets, cleaning up occasional messes, and staying flexible in a fast-paced environment.
What We're Looking For
We're seeking someone who is:
Friendly, confident, and professional
Detail-oriented and organized
Comfortable multitasking in a busy lobby
Strong with phones, scheduling, and computer systems
Comfortable giving tours, recommending services, selling packages, upselling services and promoting memberships.
Calm and solution-focused when handling customer concerns
Passionate about dogs and cats
You must be able to:
Work weekends and holidays
Stand, walk, bend, and lift up to 60 lbs
Work in a busy, sometimes noisy environment
Handle dogs of all sizes safely
Work Schedule
Full-Time
Monday-Friday shifts
Weekend availability required
Holiday availability required
Benefits & Perks
Health, Dental & Vision
Insurance
Paid Training
Employee Pet Care Discounts
Tips
Career growth opportunities within NVA
Equal Opportunity Employer
NVA Pet Resorts is an Equal Opportunity Employer committed to building a diverse and inclusive workplace.
If you love customer service, enjoy staying busy, and want to work somewhere that celebrates pets every day - we'd love to meet you.
Work schedule
  • Monday to Friday
  • Weekend availability
  • Holidays
Supplemental pay
  • Tips
Benefits
  • Employee discount
  • Paid training
  • Health insurance

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