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Director Customer Operations Jobs in Arizona (NOW HIRING)

As a high-achieving Director of Operations, you will act as the key link between headquarters and ... customer relations. The successful candidate will be in charge of the district's day-to-day ...

As a high-achieving Director of Operations, you will act as the key link between headquarters and ... customer relations. The successful candidate will be in charge of the district's day-to-day ...

As a high-achieving Director of Operations, you will act as the key link between headquarters and ... customer relations. The successful candidate will be in charge of the district's day-to-day ...

As a high-achieving Director of Operations, you will act as the key link between headquarters and ... customer relations. The successful candidate will be in charge of the district's day-to-day ...

As a high-achieving Director of Operations, you will act as the key link between headquarters and ... customer relations. The successful candidate will be in charge of the district's day-to-day ...

As a high-achieving Director of Operations, you will act as the key link between headquarters and ... customer relations. The successful candidate will be in charge of the district's day-to-day ...

As a high-achieving Director of Operations, you will act as the key link between headquarters and ... customer relations. The successful candidate will be in charge of the district's day-to-day ...

As a high-achieving Director of Operations, you will act as the key link between headquarters and ... customer relations. The successful candidate will be in charge of the district's day-to-day ...

As a high-achieving Director of Operations, you will act as the key link between headquarters and ... customer relations. The successful candidate will be in charge of the district's day-to-day ...

As a high-achieving Director of Operations, you will act as the key link between headquarters and ... customer relations. The successful candidate will be in charge of the district's day-to-day ...

As a high-achieving Director of Operations, you will act as the key link between headquarters and ... customer relations. The successful candidate will be in charge of the district's day-to-day ...

As a high-achieving Director of Operations, you will act as the key link between headquarters and ... customer relations. The successful candidate will be in charge of the district's day-to-day ...

As a high-achieving Director of Operations, you will act as the key link between headquarters and ... customer relations. The successful candidate will be in charge of the district's day-to-day ...

As a high-achieving Director of Operations, you will act as the key link between headquarters and ... customer relations. The successful candidate will be in charge of the district's day-to-day ...

As a high-achieving Director of Operations, you will act as the key link between headquarters and ... customer relations. The successful candidate will be in charge of the district's day-to-day ...

As a high-achieving Director of Operations, you will act as the key link between headquarters and ... customer relations. The successful candidate will be in charge of the district's day-to-day ...

Senior Director, Cloud Operations Job ID 2026-8862 Category Services Job Location US-AZ-Scottsdale ... Customer & Executive Engagement * Serve as the senior escalation point for strategic customers ...

Showing results 41-60

Director Customer Operations information

See Arizona salary details

$31.7K

$100.3K

$167.3K

How much do director customer operations jobs pay per year?

As of Aug 11, 2026, the average yearly pay for director customer operations in Arizona is $100,346.00, according to ZipRecruiter salary data. Most workers in this role earn between $70,400.00 and $126,300.00 per year, depending on experience, location, and employer.

What is a director customer operations?

A Director of Customer Operations oversees customer service teams, ensuring efficient processes, high customer satisfaction, and operational excellence. They develop strategies to optimize service delivery, streamline workflows, and implement technologies to improve customer experience. This role requires strong leadership, problem-solving, and collaboration across departments to align customer operations with business goals. Additionally, they analyze key performance metrics and drive continuous improvements to enhance efficiency and customer retention.

What are the main challenges a director customer operations typically faces in their role?

One of the primary challenges in this role is balancing efficient operational performance with exceptional customer experiences, especially during periods of rapid company growth or change. Directors must frequently address issues such as streamlining workflows, managing complex escalations, and adapting to evolving customer expectations across multiple channels. Additionally, they often drive team development, implement new technologies, and foster collaboration with sales, product, and IT departments. Overcoming these challenges requires strong leadership, agility, and a passion for continuous improvement to ensure both customer satisfaction and organizational success.

What are the key skills and qualifications needed to thrive in the director customer operations position, and why are they important?

Success as a Director Customer Operations requires strong leadership, in-depth knowledge of customer service processes, operational management expertise, and a relevant bachelor’s or master’s degree. Proficiency with CRM systems (such as Salesforce or Zendesk), data analytics tools, and process improvement methodologies like Six Sigma is often expected. Outstanding interpersonal skills, a customer-centric mindset, and the ability to motivate cross-functional teams set top candidates apart. These competencies ensure seamless operations, high customer satisfaction, and the ability to drive strategic improvements across customer service functions.

What are the most commonly searched types of Customer Operations jobs in Arizona? The most popular types of Customer Operations jobs in Arizona are:
What are popular job titles related to Director Customer Operations jobs in Arizona? For Director Customer Operations jobs in Arizona, the most frequently searched job titles are:
What cities in Arizona are hiring for Director Customer Operations jobs? Cities in Arizona with the most Director Customer Operations job openings:
Infographic showing various Director Customer Operations job openings in Arizona as of August 2026, with employment types broken down into 81% Full Time, 17% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $100,346 per year, or $48.2 per hour.

Director of Operations

Applebee's

Tucson, AZ

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 21 days ago


Applebee's rating

5.6

Company rating: 5.6 out of 10

Based on 739 frontline employees who took The Breakroom Quiz

61st of 88 rated restaurants


Job description

Applebee’s restaurants nationwide are hiring! 

Applebee’s celebrates a fun, friendly, and inclusive culture, inviting like-minded candidates to join a team where hard work opens up opportunities and team members receive the support they need to succeed.

We take pride in our teams!

Performance - We totally own our actions and are accountable for our results.

Respect - We treat others the way we want to be treated.

Integrity - We do what we say we're going to do, and always do the right thing.

Development - We continuously grow and improve our teams, ourselves, our company, and our communities.

Engagement - We foster a fun, energizing, and engaging place to work. 

Job Description

As a high-achieving Director of Operations, you will act as the key link between headquarters and the assigned district’s branches. You will help branches stay up to date with company policies, and you will ensure focus on increasing sales and building productive customer relations. The successful candidate will be in charge of the district’s day-to-day operations and will carry out company policies and guidelines.

Requirements

  • A minimum of 5 years’ experience in the Casual Restaurant industry is required.
  • BS/MA in Business Administration preferred.
  • Proven district management working experience
  • Strong knowledge of team leadership and positive conflict resolution.
  • Exceptional written and verbal communication skills.
  • Able to withstand the physical demands a restaurant environment holds. 

Benefits

  • Recognition and growth- we aim to recognize your dedication and hard work. 
  • Competitive benefits (401K, HSA, medical, dental, vision, disability, and life insurance plan options) – to ensure you and your family are well taken care of. 
  • Paid Training – we aim to set you up for success!
  • Early Wage Access– Access your earnings before payday
  • Company discounts – MAKE IT A ROUTINE AND SAVE!
  • Opportunities for advancement and growth within our organization – we're excited to embark on this journey with you. 

We are an Equal Opportunity Employer.

Applebee’s restaurants nationwide are hiring!
Applebee’s celebrates a fun, friendly, and inclusive culture, inviting like-minded candidates to join a team where hard work opens up opportunities and team members receive the support they need to succeed.
Bring your talents to a team where you belong. Embark on a career that promotes growth and supports flexible schedules.


What Applebee's employees say

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