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Director Of Client Operations Jobs in Arizona (NOW HIRING)

As the Director of Client Success, you'll serve as the primary point of contact for a portfolio of clients while leading client onboarding, troubleshooting operational issues, training customers on ...

New

As the Director of Client Success, you'll serve as the primary point of contact for a portfolio of ... Lead new client onboarding and ensure smooth transitions into our fulfillment operation. * Train ...

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About the Role The Client Operations Lead is an introductory leadership position that involves ... Support in cleaning and maintaining of locker rooms to brand standard as directed * Support in ...

The Director of Operations' primary responsibility is to provide strategic oversight and mentorship of Operations while being directly responsible for the operational and financial success of ...

Job Summary At Diverzify+ and our Family of Brands, our Director of Operations is responsible for implementing the right processes and practices across the organization by improving performance ...

Job Summary At Diverzify+ and our Family of Brands, our Director of Operations is responsible for implementing the right processes and practices across the organization by improving performance ...

Director of Operations Location: Mesa and Phoenix, AZ | Multi-Site Leadership Role Competitive Salary + Full Benefits MIND 24-7 is transforming behavioral health care by providing immediate ...

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The Director of Operations is responsible for leading and optimizing all manufacturing operations to ensure the safe, efficient, and cost-effective production of high-quality products. This role ...

Director of Operations

Chandler, AZ · On-site

$160 - $210/hr

The Director of Operations drives continuous improvement initiatives, operational excellence, capacity planning, and cross‑functional collaboration to meet customer requirements, business ...

Director of Operations ???? Location: Mesa and Phoenix, AZ | ???? Multi-Site Leadership Role ???? Competitive Salary + Full Benefits MIND 24-7 is transforming behavioral health care by providing ...

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Director of Operations Location: Mesa and Phoenix, AZ | Multi-Site Leadership Role Competitive Salary + Full Benefits MIND 24-7 is transforming behavioral health care by providing immediate ...

New

Director of Operations ???? Location: Mesa and Phoenix, AZ | ???? Multi-Site Leadership Role ???? Competitive Salary + Full Benefits MIND 24-7 is transforming behavioral health care by providing ...

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What you'll do as a Director of Operations: * Participate in the development of overall business planning and supply chain planning strategies and develop explicit goals and strategies closely linked ...

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Director Of Client Operations information

See Arizona salary details

$31.7K

$100.3K

$167.3K

How much do director of client operations jobs pay per year?

As of Aug 11, 2026, the average yearly pay for director of client operations in Arizona is $100,346.00, according to ZipRecruiter salary data. Most workers in this role earn between $70,400.00 and $126,300.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a director of client operations, and why are they important?

To thrive as a Director Of Client Operations, you need strong leadership abilities, operational management experience, and a solid background in client relationship management, often supported by a relevant bachelor's or master's degree. Familiarity with CRM platforms, project management software, and data analytics tools is typically required. Outstanding communication, strategic thinking, and problem-solving skills help professionals excel in overseeing teams and ensuring client satisfaction. These skills and qualities are critical for driving operational efficiency, maintaining high service standards, and fostering long-term client partnerships.

What are the main challenges a director of client operations faces when managing cross-functional teams?

A Director of Client Operations often works with cross-functional teams that include sales, customer service, product development, and technical support. Coordinating these diverse groups can be challenging due to differing priorities, communication styles, and workflows. Success in this role requires strong leadership, conflict resolution skills, and the ability to align teams around shared goals while maintaining high client satisfaction. Regular check-ins, clear communication channels, and performance metrics help ensure everyone stays on track and client expectations are met.

Is a director of client operations a high position?

A director of client operations is a senior leadership role responsible for overseeing client relationships, service delivery, and operational strategies within an organization. It is generally considered a high-level position that requires extensive experience, leadership skills, and often involves managing teams and strategic planning.

What does a director of client operations do?

A director of client operations oversees the delivery of services to clients, manages client relationships, and ensures operational efficiency within a company. They coordinate between teams, develop strategies to improve client satisfaction, and often use tools like CRM systems to track client interactions and performance metrics.
What are popular job titles related to Director Of Client Operations jobs in Arizona? For Director Of Client Operations jobs in Arizona, the most frequently searched job titles are:
What cities in Arizona are hiring for Director Of Client Operations jobs? Cities in Arizona with the most Director Of Client Operations job openings:

Director Of Client Success

Mountainy

Goodyear, AZ • On-site

$60K/yr

Full-time

Posted 3 days ago

New


Job description

Mountainy is looking for a Director of Client Success to join our growing team in Arizona. This is a hands-on leadership role for someone who enjoys solving complex problems, learning new technology, and helping eCommerce brands succeed.
As the Director of Client Success, you'll serve as the primary point of contact for a portfolio of clients while leading client onboarding, troubleshooting operational issues, training customers on our warehouse management system, and continuously improving the client experience. You'll also oversee Client Success Representatives as our Arizona team continues to grow.
We're a fast-growing company, which means this isn't a role where every process is already documented. We're looking for someone who takes ownership, figures things out independently, and enjoys solving new challenges every day.
What You'll Do

  • Manage and support a portfolio of eCommerce fulfillment clients.
  • Lead new client onboarding and ensure smooth transitions into our fulfillment operation.
  • Train clients on ShipHero and help them confidently use the platform.
  • Troubleshoot issues involving ShipHero, Shopify, fulfillment workflows, inventory, bundles, and order management.
  • Configure fulfillment rules, workflows, and automations to improve operational efficiency.
  • Collaborate with warehouse managers, sales, leadership, and other departments to solve client challenges.
  • Supervise and mentor Client Success Representatives as the team expands.
  • Conduct Google Meet training sessions, account reviews, and client check-ins.
  • Prioritize multiple client requests while ensuring accurate and timely resolutions.
  • Look for opportunities to improve internal processes and the overall client experience.
What We're Looking For

We're less concerned with having experience in one specific industry than we are with finding someone who loves solving problems and learning new systems.
The ideal candidate is:
  • Resourceful and able to figure things out independently.
  • A self-starter who doesn't wait to be told what to do next.
  • Highly accountable and takes ownership of client outcomes.
  • Detail-oriented with a commitment to getting things right.
  • Positive, adaptable, and comfortable in a fast-moving environment.
  • Naturally curious and enjoys learning new software.
  • Comfortable managing multiple priorities without losing attention to detail.
  • Passionate about solving difficult problems rather than simply responding to tickets.
Preferred Experience

Experience with any of the following is a plus:
  • Shopify
  • ShipHero or another Warehouse Management System (WMS)
  • eCommerce operations
  • Third-party logistics (3PL)
  • Customer Success or Account Management
  • Process improvement, workflow design, or business automations
What Success Looks Like

After your first 90 days, you'll be:
  • Independently managing client accounts with confidence.
  • Successfully troubleshooting complex operational and software issues.
  • Receiving positive feedback from clients who view you as an extension of their business.
  • Taking initiative without needing constant direction.
  • Building trust through thoughtful, detailed, and accurate problem solving.
Our Philosophy

At Mountainy, we don't believe client success is about simply answering tickets.
Our clients trust us with a critical part of their business. Every interaction is an opportunity to help them grow, solve problems, and deliver a better experience to their customers. We strive to become an extension of each client's team, and the people who succeed here genuinely care about helping our clients succeed.
If you're someone who enjoys learning, loves technology, takes ownership, and finds satisfaction in solving challenging problems, we'd love to hear from you.