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Director Credit Union Remote Jobs in Riverside, CA

NANO BANC

Chief Credit Officer

Irvine, CA · On-site +1

$300K - $375K/yr

Guide direct reports to optimize performance, collaboration, and professional growth. * Foster a ... This position is primarily office-based, with no regular remote work. Some travel may be required ...

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All JobsCredit Union JobsDirector Credit Union Remote JobsDirector Credit Union Remote Jobs in Riverside, CA

Director Credit Union Remote information

See Riverside, CA salary details

$37K

$102.7K

$311.9K

How much do director credit union remote jobs pay per year?

As of Aug 7, 2026, the average yearly pay for director credit union remote in Riverside, CA is $102,676.00, according to ZipRecruiter salary data. Most workers in this role earn between $63,600.00 and $110,100.00 per year, depending on experience, location, and employer.

What is the difference between Director Credit Union Remote vs Loan Officer Credit Union?

AspectDirector Credit Union RemoteLoan Officer Credit Union
CredentialsTypically requires leadership experience, industry knowledge, and sometimes advanced degreesRequires relevant financial certifications (e.g., NMLS), sales skills, and knowledge of loan products
Work EnvironmentRemote management, strategic planning, overseeing operationsBranch or remote sales, client interaction, processing loan applications
Employer & Industry UsageCredit unions, financial institutions, remote leadership rolesCredit unions, banks, financial services, client-facing roles

The main difference is that a Director Credit Union Remote focuses on strategic leadership and overseeing operations remotely, while a Loan Officer Credit Union primarily handles loan applications and client interactions, often in a sales capacity. Both roles require financial knowledge but differ in responsibilities and work environment.

What are popular job titles related to Director Credit Union Remote jobs in Riverside, CA? For Director Credit Union Remote jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Director Credit Union Remote jobs in Riverside, CA look for? The top searched job categories for Director Credit Union Remote jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Director Credit Union Remote jobs? Cities near Riverside, CA with the most Director Credit Union Remote job openings:
Director Credit Union Remote jobs near you

Sr Member Relations & Advocate Specialist

Schoolsfirstfcu

Tustin, CA • On-site, Remote

Full-time

Re-posted 21 days ago

Job description

We're always looking for diverse, talented, service-oriented people to join our exceptional team.

Sr Member Relations & Advocate Specialist

The pay range for this position is listed below. Our pay ranges are built to allow for candidates with various levels of skill and experience to be considered, as well as for room for growth and tenure achieved in a role over time. Typical new hire salary offers fall within the minimum to midpoint of a pay range for many candidates. Any offer extended to a candidate will be based upon their unique set of knowledge, skills, education, and experience as well as internal equity.

Pay Range:

$88,221.00 - $132,331.00

Scheduled Weekly Hours:

40
What You'll Be Doing
The Sr Member Relations & Advocate Specialist is responsible for independently managing the Credit Union's most complex, sensitive, and high-risk Member escalations. This role applies advanced investigation, critical thinking, and de-escalation expertise to achieve fair, timely, and compliant resolutions while balancing Member advocacy with organizational risk. The position partners with leadership and cross functional teams to address escalations with enterprise impact, supports high-risk Member relationship decisions including restriction or expulsion processes, and provides subject matter guidance to promote consistent escalation practices and continuous improvement across the organization.
  • Independently manages and resolves the Credit Union's most complex, sensitive, and high-risk Member escalations, including those with potential regulatory, legal, reputational, or safety implications.
  • Conducts thorough investigations by gathering, analyzing, and documenting information from multiple internal and external sources, including direct interaction with Members, to determine appropriate, compliant resolution strategies.
  • Applies advanced de-escalation, negotiation, and conflict resolution skills to address emotionally charged situations while maintaining professionalism and Member advocacy.
  • Partners with executive leadership and cross-functional teams to evaluate escalations with enterprise-wide impact and recommends resolution outcomes.
  • Supports high-risk Member relationship decisions, including Member restriction or expulsion actions, ensuring adherence to applicable laws, regulations, internal policies, and documentation standards.
  • Serves as a subject matter expert and escalation resource for teammembers by providing guidance, coaching, and consultation on complex cases and best practices.
  • Identifies trends, root causes, and systemic issues contributing to Member escalations and provides recommendations for process, policy, or training improvements.
  • Maintains accurate, timely, and detailed documentation of escalation cases, investigations, and outcomes in accordance with recordkeeping and compliance requirements.
  • Ensures all escalation activities align with the Credit Union's commitment to exceptional service, risk management, and regulatory compliance.

Additional Job Functions

  • Performs other duties as assigned
  • Complies with regulatory compliance and assigned training requirements including but not limited to BSA regulations corresponding to their specific job duties. Failure to do so may result in disciplinary and other employment related actions

Qualifications
  • High School Diploma or GED required
  • Bachelor's Degree in a related field or equivalent years of experience required
  • 5-7 years of prior relevant experience required
  • Threat Manager Certification or similar required
  • Coursework or certification in Risk Management, Compliance, Dispute Resolution, or Conflict Management preferred
Knowledge, Skills, and Abilities
  • Computer literacy, including advanced knowledge of MS Office, and ability to learn and navigate security systems
  • Advanced knowledge of social media sites and use of online sources of open-source intelligence (OSINT)
  • Ability to conduct thorough investigations, including interviewing and interrogating involved parties
  • Ability to communicate professionally orally and in writing to senior and executive leaders
  • Ability to work effectively under minimal supervision
  • Ability to exercise good decision-making and judgment in all situations
  • Ability to work non-standard hours, on weekends, and overnight as needed

SchoolsFirst FCU is committed to Diverse, Equitable, and Inclusive Hiring

At SchoolsFirst FCU we are dedicated to building and growing a diverse, inclusive, and authentic Dream Team, so if you're excited about a position or wanting to make a career change but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. Many skills are transferrable and you may be just the right candidate for the position, or for other roles we are working on.

SchoolsFirst Federal Credit Union is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. SchoolsFirst FCU is an equal opportunity employer and prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibits discrimination against all individuals based on their race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, political affiliation, or genetic information.

This organization participates in E-Verify.

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