Card Services Specialist
Lubbock, TX · On-site
Excellent communication and customer service skills. * Proficiency in Microsoft Office Suite (Excel ... Understanding of debit and credit card operations, including issuance, activation, transaction ...
Lubbock, TX · On-site
Excellent communication and customer service skills. * Proficiency in Microsoft Office Suite (Excel ... Understanding of debit and credit card operations, including issuance, activation, transaction ...
Lubbock, TX · On-site
Excellent communication and customer service skills. * Proficiency in Microsoft Office Suite (Excel ... Understanding of debit and credit card operations, including issuance, activation, transaction ...
Vienna, VA · On-site
$100K - $115K/yr
Medical
Dental
Vision
Life
Retirement
PTO
The ideal candidate is a strong people leader with experience supporting credit card products or financial services, excellent communication skills, and a passion for delivering outstanding customer ...
Vienna, VA · On-site
$100K - $115K/yr
Medical
Dental
Vision
Life
Retirement
PTO
The ideal candidate is a strong people leader with experience supporting credit card products or financial services, excellent communication skills, and a passion for delivering outstanding customer ...
Requires ongoing teamwork with PMF offices and global partners to ensure aligned strategies and strong service delivery. Requirements What we expect of you, day-to-day: Own all aspects of credit card ...
Requires ongoing teamwork with PMF offices and global partners to ensure aligned strategies and strong service delivery. Requirements What we expect of you, day-to-day: Own all aspects of credit card ...
... service delivery. Requirements What we expect of you, day-to-day: * Own all aspects of credit card ... processing operations, ensuring seamless and secure transactions for our clients. * Act as a ...
Quick apply
... service delivery. Requirements What we expect of you, day-to-day: * Own all aspects of credit card ... processing operations, ensuring seamless and secure transactions for our clients. * Act as a ...
... service delivery. Requirements What we expect of you, day-to-day: • Own all aspects of credit ... card processing operations, ensuring seamless and secure transactions for our clients. • Act as a ...
... service delivery. Requirements What we expect of you, day-to-day: • Own all aspects of credit ... card processing operations, ensuring seamless and secure transactions for our clients. • Act as a ...
Plymouth, MA · Hybrid
$23.75 - $31.50/hr
Manage credit card customers, ensuring cards are current, submit credit card invoices for payment ... service, or collections. * Experience in aviation or fuel is a plus.
Quick apply
Plymouth, MA · Hybrid
$23.75 - $31.50/hr
Manage credit card customers, ensuring cards are current, submit credit card invoices for payment ... service, or collections. * Experience in aviation or fuel is a plus.
Salt Lake City, UT · Hybrid
$198K - $247K/yr
As our customer base continues to grow across startups, commercial businesses, middle-market ... Proven experience leading and developing high-performing teams in a fast-paced financial services ...
Salt Lake City, UT · Hybrid
$198K - $247K/yr
As our customer base continues to grow across startups, commercial businesses, middle-market ... Proven experience leading and developing high-performing teams in a fast-paced financial services ...
Seattle, WA · On-site
$231K - $289K/yr
As our customer base continues to grow across startups, commercial businesses, middle-market ... Proven experience leading and developing high-performing teams in a fast-paced financial services ...
Seattle, WA · On-site
$231K - $289K/yr
As our customer base continues to grow across startups, commercial businesses, middle-market ... Proven experience leading and developing high-performing teams in a fast-paced financial services ...
Manhattan, NY · On-site
... service eliminate manual expense and accounting tasks for customers so they can focus on what ... What you'll do As the Director of Credit Risk, reporting to the Chief Credit Officer, you'll lead ...
Manhattan, NY · On-site
... service eliminate manual expense and accounting tasks for customers so they can focus on what ... What you'll do As the Director of Credit Risk, reporting to the Chief Credit Officer, you'll lead ...
As a Cashier, you will craft quality customer experiences by providing efficient, effective customer service in the checkout lane that creates a positive and lasting impact on Meijer customers.
As a Cashier, you will craft quality customer experiences by providing efficient, effective customer service in the checkout lane that creates a positive and lasting impact on Meijer customers.
Newark, DE · On-site
Medical
Dental
Vision
Life
Retirement
PTO
The Director will partner closely with First Line business teams while maintaining independence ... Conduct independent credit risk assessments and thematic reviews across origination, servicing ...
Newark, DE · On-site
Medical
Dental
Vision
Life
Retirement
PTO
The Director will partner closely with First Line business teams while maintaining independence ... Conduct independent credit risk assessments and thematic reviews across origination, servicing ...
New York, NY · On-site
$123K - $154K/yr
We're seeking someone to join our Credit Review Group (CRG) at a Director level. CRG is a ... Since 1935, Morgan Stanley has been a global leader in financial services, always evolving and ...
New York, NY · On-site
$123K - $154K/yr
We're seeking someone to join our Credit Review Group (CRG) at a Director level. CRG is a ... Since 1935, Morgan Stanley has been a global leader in financial services, always evolving and ...
$180K - $225K/yr
Medical
Retirement
... customers. You will create something unique in the embedded credit space: a marketplace that ... Build, review, and refine consumer and commercial credit card risk and pricing strategies
$180K - $225K/yr
Medical
Retirement
... customers. You will create something unique in the embedded credit space: a marketplace that ... Build, review, and refine consumer and commercial credit card risk and pricing strategies
Montpelier, VT · On-site
Position Overview OIC is seeking a Director, Credit Research to join our team located in Montpelier ... services and technology clients. Day-to-day will include researching and analyzing high yield ...
Montpelier, VT · On-site
Position Overview OIC is seeking a Director, Credit Research to join our team located in Montpelier ... services and technology clients. Day-to-day will include researching and analyzing high yield ...
Seattle, WA · Hybrid
$231K - $289K/yr
As our customer base continues to grow across startups, commercial businesses, middle-market ... Proven experience leading and developing high-performing teams in a fast-paced financial services ...
Seattle, WA · Hybrid
$231K - $289K/yr
As our customer base continues to grow across startups, commercial businesses, middle-market ... Proven experience leading and developing high-performing teams in a fast-paced financial services ...
Business Director - Credit Analytics As a Business Analysis Director in LMCRO, you will apply your ... services * 3+ years of experience in Consumer credit management, such as Card, Auto, or Personal ...
Business Director - Credit Analytics As a Business Analysis Director in LMCRO, you will apply your ... services * 3+ years of experience in Consumer credit management, such as Card, Auto, or Personal ...
Manhattan, NY · On-site
$123K - $154K/yr
We're seeking someone to join our Credit Review Group (CRG) at a Director level. CRG is a ... Since 1935, Morgan Stanley has been a global leader in financial services, always evolving and ...
Manhattan, NY · On-site
$123K - $154K/yr
We're seeking someone to join our Credit Review Group (CRG) at a Director level. CRG is a ... Since 1935, Morgan Stanley has been a global leader in financial services, always evolving and ...
Manhattan, NY · On-site
$180K - $250K/yr
Medical
Dental
Vision
Retirement
Founded in 2018, Clear Street is a diversified financial services firm replacing the legacy ... As Director of Credit Risk at Clear Street, you will be a senior leader within the Risk Management ...
Manhattan, NY · On-site
$180K - $250K/yr
Medical
Dental
Vision
Retirement
Founded in 2018, Clear Street is a diversified financial services firm replacing the legacy ... As Director of Credit Risk at Clear Street, you will be a senior leader within the Risk Management ...
Charleston, WV · Remote
$240K - $338K/yr
Experience: 12+ years of experience managing credit risk within the Credit Card or Personal Loan ... Since 2005, Prosper has helped over 2 million customers achieve financial well-being through a ...
Quick apply
Charleston, WV · Remote
$240K - $338K/yr
Experience: 12+ years of experience managing credit risk within the Credit Card or Personal Loan ... Since 2005, Prosper has helped over 2 million customers achieve financial well-being through a ...
Minneapolis, MN · On-site
$193.04 - $227.10/hr
Medical
Dental
Vision
Life
Retirement
PTO
Helping the customers and businesses we serve to make better and smarter financial decisions and ... Citizenship and Immigration Services. Learn more about the E-Verify program. The salary range ...
Minneapolis, MN · On-site
$193.04 - $227.10/hr
Medical
Dental
Vision
Life
Retirement
PTO
Helping the customers and businesses we serve to make better and smarter financial decisions and ... Citizenship and Immigration Services. Learn more about the E-Verify program. The salary range ...
$103.2K is the 25th percentile. Wages below this are outliers.
$84.5K - $104.2K
26% of jobs
$104.2K - $124K
17% of jobs
The median wage is $133.1K / yr.
$124K - $143.7K
15% of jobs
$143.7K - $163.4K
13% of jobs
$173.9K is the 75th percentile. Wages above this are outliers.
$163.4K - $183.1K
8% of jobs
$183.1K - $202.9K
5% of jobs
$202.9K - $222.6K
4% of jobs
$222.6K - $242.3K
4% of jobs
$242.3K - $262K
3% of jobs
$262K - $281.8K
2% of jobs
$281.8K - $301.5K
2% of jobs
$84.5K
$156.3K
$301.5K
| Aspect | Director Credit Card Customer Service | Customer Service Manager |
|---|---|---|
| Credentials | Typically requires a bachelor’s degree; extensive experience in credit card or financial services | Usually requires a bachelor’s degree; experience in customer service management |
| Work Environment | Corporate office, strategic planning, overseeing large teams | Call centers or customer service departments, team supervision |
| Industry Usage | Financial services, credit card companies | Various industries, including banking and retail |
| Search & Comparison Intent | Understanding leadership roles in credit card customer service | Comparing management levels in customer service |
The main difference between a Director Credit Card Customer Service and a Customer Service Manager lies in their scope and responsibilities. The director focuses on strategic oversight and leadership at a higher level within credit card companies, while the manager handles day-to-day team supervision and customer interactions. Both roles require relevant experience, but the director typically has more extensive credentials and a broader strategic focus.
Cities with the most Director Credit Card Customer Service job openings:
The most popular types of Credit Card Customer Service jobs are:
States with the most job openings for Director Credit Card Customer Service jobs include:
The top searched job categories for Director Credit Card Customer Service jobs are:

Lubbock Main Office - Lubbock, TX 79409 End Date 08/20/2026
OverviewPosition Type Full Time Job Shift Day Education Level High School Diploma/GED Travel Percentage Negligible Category Banking
DescriptionThe Card Services Specialist provides operational support for Texas Tech Credit Union's debit card, credit card, digital wallet, and instant issuance programs. The position is responsible for day-to-day card administration, fraud case management, operational research, dispute support, exception processing, member and employee support, quality assurance activities, and program execution. The Specialist serves as a subject matter expert for card operations and supports the Card Services Manager in implementing strategic initiatives, product enhancements, reporting requests, and program improvements.
Duties & Responsibilities
Skills & Qualifications
This job description is intended to provide a high-level of general requirements for this position. It is not a complete statement of duties, responsibilities, or requirements. Other duties not listed here may be assigned as necessary to ensure proper operations.
Sourced by ZipRecruiter
Finance and insurance
51 - 200 Employees
Lubbock, TX, US
1959