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Director Client Success Jobs in Florida (NOW HIRING)

Arctiq, Inc.

Client Director

Tampa, FL · On-site

$80K/yr

... success and innovation within the organization. Qualifications: * 5+ years of proven sales ... Ability to understand client pain points, anticipate their needs, and provide proactive solutions ...

Arctiq

Client Director

Miami, FL · On-site

... success and innovation within the organization. Qualifications: * 5+ years of proven sales ... Ability to understand client pain points, anticipate their needs, and provide proactive solutions ...

Arctiq

Client Director

Tampa, FL · On-site

... success and innovation within the organization. Qualifications: * 5+ years of proven sales ... Ability to understand client pain points, anticipate their needs, and provide proactive solutions ...

Arctiq, Inc.

Client Director

Tampa, FL · On-site

... success and innovation within the organization. Qualifications: * 5+ years of proven sales ... Ability to understand client pain points, anticipate their needs, and provide proactive solutions ...

Arctiq, Inc.

Client Director

Orlando, FL · On-site

... success and innovation within the organization. Qualifications: * 5+ years of proven sales ... Ability to understand client pain points, anticipate their needs, and provide proactive solutions ...

Arctiq, Inc.

Client Director

Orlando, FL · On-site

$80K/yr

... success and innovation within the organization. Qualifications: * 5+ years of proven sales ... Ability to understand client pain points, anticipate their needs, and provide proactive solutions ...

Arctiq, Inc.

Client Director

Miami, FL · On-site

... success and innovation within the organization. Qualifications: * 5+ years of proven sales ... Ability to understand client pain points, anticipate their needs, and provide proactive solutions ...

Arctiq

Client Director

Orlando, FL · On-site

... success and innovation within the organization. Qualifications: * 5+ years of proven sales ... Ability to understand client pain points, anticipate their needs, and provide proactive solutions ...

Arctiq, Inc.

Client Director

Miami, FL · On-site

$80K/yr

... success and innovation within the organization. Qualifications: * 5+ years of proven sales ... Ability to understand client pain points, anticipate their needs, and provide proactive solutions ...

SPINUTECH LLC

Business Development Director

Tampa, FL · On-site

... client success. You will own the full sales process, from generating your own leads, working ... Direct access to decision-makers and leadership * No bureaucracy--your ideas and results matter

Truv

$150K - $230K/yr

We are seeking a Customer Success Director to serve as a trusted advisor to our as a trusted ... Lead client onboarding and implementation with Technical Account Mangers, collaborating with ...

Truv

Customer Success Director, Public Sector

Miami, FL · On-site

$150K - $230K/yr

We are seeking a Customer Success Director to serve as a trusted advisor to our as a trusted ... Lead client onboarding and implementation with Technical Account Mangers, collaborating with ...

OneRail

Strategic Customer Success Manager

Orlando, FL · On-site

$77K - $77K/yr

Enterprise Solution Delivery Reports to: Sr. Director, Client Strategy Location: Remote or Hybrid ... The Strategic Customer Success Manager (SCSM) owns the day-to-day health and growth of OneRail ...

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Showing results 41-60

All JobsClient Success JobsDirector Client Success JobsDirector Client Success Jobs in Florida

Director Client Success information

See Florida salary details

$28.8K

$90.7K

$133.8K

How much do director client success jobs pay per year?

As of Sep 4, 2026, the average yearly pay for director client success in Florida is $90,747.00, according to ZipRecruiter salary data. Most workers in this role earn between $71,400.00 and $108,700.00 per year, depending on experience, location, and employer.

What is the difference between Director Client Success vs Customer Success Manager?

AspectDirector Client SuccessCustomer Success Manager
ResponsibilitiesOversees multiple client accounts, develops strategies, manages teams, and ensures overall client satisfaction at a strategic level.Manages individual client accounts, provides support, onboarding, and ensures client retention on a day-to-day basis.
Required CredentialsBachelor's degree, experience in client success, leadership skills, and often industry-specific certifications.Bachelor's degree, experience in customer service or success, strong communication skills.
Work EnvironmentLeadership role within a team, often in an office setting, collaborating with sales, marketing, and product teams.Client-facing role, working directly with customers, often in an office or remote setting.

The main difference between a Director Client Success and a Customer Success Manager lies in scope and responsibility. The Director focuses on strategic oversight and team management, while the Customer Success Manager handles individual client relationships. Both roles require relevant experience and industry knowledge, but the Director role involves higher-level planning and leadership.

What are the most commonly searched types of Client Success jobs in Florida?

The most popular types of Client Success jobs in Florida are:

What are popular job titles related to Director Client Success jobs in Florida?

For Director Client Success jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Director Client Success jobs in Florida look for?

The top searched job categories for Director Client Success jobs in Florida are:

What cities in Florida are hiring for Director Client Success jobs?

Cities in Florida with the most Director Client Success job openings:

Director Client Success jobs near you
Infographic showing various Director Client Success job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $90,747 per year, or $43.6 per hour.

Manager of Strategic Client Alignment

Integrated Home

Miramar, FL • On-site

$86K - $106K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired 2 days ago. Applications are no longer accepted.

Job description

Who we are:
Integrated Home Care Services (IHCS) provides a comprehensive Integrated Delivery System in the home setting, offering Durable Medical Equipment (DME), Respiratory, Home Health, and Home Infusion services. Through our select network of Medicare and Medicaid Certified and Accredited providers, we are available 24/7 to meet the needs of our patients with compassion, expertise, and excellence.
For more than 30 years, we have been dedicated to improving lives by delivering the highest quality in-home care services. As a trusted market leader in value-based Home Health, Durable Medical Equipment, and Home Infusion Services, we proudly serve more than 2 million lives across the United States and the Commonwealth of Puerto Rico. Our integrated care model is trusted by leading Managed Care Organizations (MCOs), physicians, and healthcare partners because of our commitment to exceptional patient outcomes and coordinated care.
At IHCS, our patients are at the heart of everything we do. We believe in creating a culture built on compassion, integrity, collaboration, and innovation. Every team member plays a vital role in fulfilling our mission of enhancing the quality of life for those we serve through Exceptional Customer Service, Proven Outcomes, and Seamless Care.
If you are passionate about making a meaningful impact, thrive in a collaborative environment, and are committed to excellence, we invite you to join our growing team. Together, we can continue transforming home healthcare while making a difference in the lives of our patients and the communities we serve.
Join IHCS where our patients are #1, and our people make the difference. Apply today!
Offering a competitive compensation package, including but not limited to;
  • Medical, Vision, Dental, Short- and Long-term insurance
  • 6+ Days of Holidays Pay
  • 17 days of PTO
  • Employer paid life insurance
  • 401K with employer contribution
  • Wellness program with reward incentives
  • Employee recognition and reward programs
  • Comprehensive paid training program

What You Will Be Doing
The Manager of Client Alignment is a strategic leadership role responsible for helping to manage Integrated Home Care Services' (IHCS) key health plan relationships and ensuring the successful delivery of our services, including Home Health, PDN, LTSS, and DME. This individual will support the execution of IHCS's Client Success strategy by driving operational excellence, overseeing complex client implementations, and ensuring projects are delivered on time, within scope and budget. The Manager will collaborate cross-functionally to align internal operations with client needs, foster long-term partnerships, and deliver measurable business outcomes. Success in this role requires a deep understanding of Medicaid and Medicare programs, EVV, HIE platforms, and a strong track record of leading high-performing teams in a fast-paced, regulated healthcare environment.
Strategic Relationship Management
  • Serve as liaison between the client and IHCS internal stakeholders to establish and maintain strong, collaborative partnerships to support client satisfaction and retention.
  • Facilitate in the development of quarterly business reviews and client-specific strategic alignment plans.

Performance & Compliance Oversight
  • Work with the Director /Sr Director to ensure IHCS services are delivered in accordance with client expectations, contract terms, and applicable regulatory guidelines.
  • Partner with IHCS internal stakeholders to track KPIs, SLAs, and resolve performance issues.

Cross-Functional Leadership
  • Collaborate with internal teams (Clinical Operations, IT, Finance, and Provider Relations) to support client initiatives.
  • Support the onboarding of new client plans and product lines, including PDN, LTSS, and home infusion.

Reporting & Analytics
  • Analyze claims, authorization trends, utilization patterns, and member outcomes to identify improvement opportunities.
  • Work with Medical economics to provide the Director /Sr Director data-driven recommendations to enhance performance and satisfaction.

Project Management
  • Work with the Director /Sr Director on special initiatives and pilots, ensuring successful implementation and outcome measurement.
  • Facilitate in change management and communication strategies internally and externally.

What you will need to succeed:
  • A bachelor's degree in relevant field such as business, healthcare, marketing, or communications
  • 5+ plus years of experience in health plan client success
  • Strong operational knowledge of healthcare payers and providers.
  • Strong relationship-building and strategic partnering skills.
  • Strong analytical ability to solve business and technical problems.
  • Solid history of establishing and meeting work schedules with limited time frames under tight deadlines.
  • Excellent communication and interpersonal skills Experience with project management and the ability to manage complex projects.
  • Attention to detail and the ability to manage multiple clients and tasks simultaneously.
  • Experience using CRM or customer success software.

Join our team as we strive for excellence through teamwork, where our patients are #1!
IHCS is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
#IND
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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