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Director Client Success Jobs in Florida (NOW HIRING)

Medium

Director, Client Services

Saint Petersburg, FL · On-site

$110 - $150/hr

As Director, Client Services, you will lead strategic client relationships and oversee the delivery ... We believe that our team's passion and expertise are the driving forces behind our success and are ...

BNY

Director, Client Service Executive

Lake Mary, FL · On-site

Director, Client Service Executive At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of ...

Bright!Tax

Head of Client Experience

Miami, FL · Remote

A proven track record of partnering with technical, co-contributing teams, like our tax delivery team, to drive Client Success results through influence and collaboration, not direct authority.

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Showing results 21-40

All JobsClient Success JobsDirector Client Success JobsDirector Client Success Jobs in Florida

Director Client Success information

See Florida salary details

$28.8K

$90.7K

$133.8K

How much do director client success jobs pay per year?

As of Aug 12, 2026, the average yearly pay for director client success in Florida is $90,747.00, according to ZipRecruiter salary data. Most workers in this role earn between $71,400.00 and $108,700.00 per year, depending on experience, location, and employer.

What is the difference between Director Client Success vs Customer Success Manager?

AspectDirector Client SuccessCustomer Success Manager
ResponsibilitiesOversees multiple client accounts, develops strategies, manages teams, and ensures overall client satisfaction at a strategic level.Manages individual client accounts, provides support, onboarding, and ensures client retention on a day-to-day basis.
Required CredentialsBachelor's degree, experience in client success, leadership skills, and often industry-specific certifications.Bachelor's degree, experience in customer service or success, strong communication skills.
Work EnvironmentLeadership role within a team, often in an office setting, collaborating with sales, marketing, and product teams.Client-facing role, working directly with customers, often in an office or remote setting.

The main difference between a Director Client Success and a Customer Success Manager lies in scope and responsibility. The Director focuses on strategic oversight and team management, while the Customer Success Manager handles individual client relationships. Both roles require relevant experience and industry knowledge, but the Director role involves higher-level planning and leadership.

What are the most commonly searched types of Client Success jobs in Florida? The most popular types of Client Success jobs in Florida are:
What are popular job titles related to Director Client Success jobs in Florida? For Director Client Success jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Director Client Success jobs in Florida look for? The top searched job categories for Director Client Success jobs in Florida are:
What cities in Florida are hiring for Director Client Success jobs? Cities in Florida with the most Director Client Success job openings:
Director Client Success jobs near you
Infographic showing various Director Client Success job openings in Florida as of August 2026, with employment types broken down into 100% Full Time. Highlights an 60% In-person, and 40% Remote job distribution, with an average salary of $90,747 per year, or $43.6 per hour.

Director, Client Activation

Health Business Solutions LLC

Cooper City, FL

Full-time

Medical, Dental, Vision, Retirement

Re-posted 28 days ago

Job description

Position Overview: The Vice President of Client Engagement is responsible for developing and executing strategies to enhance client relationships, drive client satisfaction, and ensure long-term business growth. This role involves overseeing all client-facing teams, ensuring they are aligned with the company’s mission and objectives, and fostering a culture of exceptional service.

Key Responsibilities:

  1. Client Relationship Management:
    • Develop and maintain strong relationships with key clients, acting as the senior point of contact.
    • Oversee the management of client accounts to ensure their needs are met and expectations exceeded.
    • Monitor client satisfaction levels and implement initiatives to continuously improve client experiences.
  2. Strategic Leadership:
    • Lead the client engagement team, providing direction, mentoring, and support to ensure team success.
    • Collaborate with executive leadership to align client engagement strategies with overall business goals.
    • Identify and pursue new business opportunities with existing clients to expand relationships and revenue streams.
  3. Operational Management:
    • Develop and implement processes and systems to manage client engagement activities efficiently.
    • Monitor and analyze key performance indicators (KPIs) related to client satisfaction, retention, and revenue growth.
    • Ensure that client-facing teams are well-trained, motivated, and equipped to deliver exceptional service.
  4. Communication & Collaboration:
    • Serve as a liaison between clients and internal teams, ensuring clear and effective communication.
    • Collaborate with marketing, sales, and product development teams to align offerings with client needs and feedback.
    • Lead regular meetings and reviews with clients to assess their satisfaction and identify areas for improvement.
  5. Business Development:
    • Lead efforts to identify and pursue new client opportunities in target markets.
    • Develop and present proposals, pitch materials, and strategies to attract and secure new business.
    • Oversee contract negotiations and renewals with key clients, ensuring favorable terms for the company.
  6. Budgeting and Reporting:
    • Develop and manage the client engagement budget, ensuring resources are allocated effectively.
    • Prepare and present regular reports on client engagement activities, performance, and outcomes to the executive team.

Qualifications:

  • Bachelor’s degree in Business Administration, Marketing, or a related field; MBA preferred.
  • Minimum of 10 years of experience in client relationship management, sales, or a related field, with at least 5 years in a leadership role.
  • Proven track record of success in managing and growing client accounts.
  • Strong leadership, communication, and interpersonal skills.
  • Ability to think strategically and implement long-term client engagement plans.
  • Excellent problem-solving and decision-making abilities.
  • Ability to manage multiple priorities and work under pressure.

Working Conditions:

  • Full-time position, with travel required to meet with clients.
  • May require extended hours during peak times or as needed to meet client demands.

Compensation:

  • Competitive salary based on experience.
  • Performance-based bonuses.
  • Comprehensive benefits package including health, dental, vision, 401(k), and more.

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