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Director Client Strategy Jobs (NOW HIRING)

Collectively

Manager, Client Strategy

New York, NY · On-site +1

$110K - $151.50K/yr

The Manager of Client Strategy will report directly to a Director or Sr. Director of Account & Strategy Leadership, and be responsible for the following: Program + Partnership Development (RFPs ...

Collectively

Manager, Client Strategy

New York, NY · On-site +1

$110K - $151.50K/yr

The Manager of Client Strategy will report directly to a Director or Sr. Director of Account & Strategy Leadership, and be responsible for the following: Program + Partnership Development (RFPs ...

DTCC

Client Lead Director

Jersey City, NJ · On-site

Client Relationship & Strategic Engagement: * Serve as the primary liaison for a defined portfolio of select clients, maintaining front-to-back relationships and ensuring the delivery of the whole ...

CSG

Director Client Services

San Francisco, CA · On-site

This role sits at the intersection of client strategy, business development, project delivery, and executive relationship management, offering the opportunity to influence large-scale programs and ...

Advantage Solutions

Director Client Services

Boise, ID

$93.10K - $121K/yr

Director Client Services At our Company, we grow People, Brands, and Businesses! We are seeking a ... Align and prioritize tactical activities to support strategic sales plans; establish, monitor, and ...

TraXtion

Director, Client Experience

Irving, TX · On-site

$115K - $125K/yr

Job Summary The Director, Client Experience is responsible for leading and evolving TraXtion ... This role requires a strategic and hands-on leader who can develop structure within a growing ...

Kobie Marketing

Director, Client Services

Detroit, MI · Remote

This role combines strategic vision with operational excellence, requiring strong leadership, deep industry expertise, and the ability to influence senior client stakeholders. This role blends ...

Croud

Director, Client Leadership

Manhattan, NY · On-site

Combining deep expertise in performance marketing with brand strategy, integrated media, social ... ROLE OVERVIEW Croud is recruiting a Director, Client Leadership to lead a client portfolio and ...

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Director Client Strategy information

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$102K

$139.1K

$243K

How much do director client strategy jobs pay per year?

As of Jun 1, 2026, the average yearly pay for director client strategy in the United States is $139,100.00, according to ZipRecruiter salary data. Most workers in this role earn between $117,500.00 and $145,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Director Client Strategy, and why are they important?

To excel as a Director Client Strategy, you need expertise in client relationship management, strategic planning, and a proven track record in business development, often supported by a relevant degree and experience in marketing or consulting. Familiarity with CRM platforms, data analytics tools, and project management systems is typically required. Outstanding leadership, communication, and problem-solving skills help build trust with clients and guide teams effectively. These abilities are crucial for driving client success, fostering long-term partnerships, and delivering on business objectives.

How does a Director of Client Strategy typically collaborate with other departments to drive client success?

A Director of Client Strategy works closely with teams across the organization, such as sales, account management, creative, and analytics, to develop and execute comprehensive strategies tailored to each client's goals. Regular cross-functional meetings and strategic planning sessions are common, ensuring alignment on project deliverables, timelines, and key performance indicators. This collaborative approach not only helps address client needs holistically but also fosters innovation and ensures the agency delivers consistent value. Strong communication and leadership skills are vital, as the Director often acts as the main point of contact between clients and internal teams.

What does a Director of Client Strategy do?

A Director of Client Strategy is responsible for developing and overseeing strategic plans that help clients achieve their business objectives. They work closely with clients to understand their needs, identify opportunities for growth, and recommend solutions that align with both the client's goals and the company's offerings. This role often involves leading a team, managing key client relationships, and ensuring the delivery of high-quality, data-driven strategies. The Director of Client Strategy also collaborates with internal teams such as sales, marketing, and product development to ensure client satisfaction and retention.

What is the difference between Director Client Strategy vs Client Services Manager?

AspectDirector Client StrategyClient Services Manager
Primary FocusDeveloping long-term client strategies and growth initiativesManaging day-to-day client relationships and service delivery
ResponsibilitiesStrategic planning, high-level client engagement, business developmentClient support, issue resolution, account management
Required CredentialsBachelor's degree, experience in strategy, marketing, or salesBachelor's degree, experience in client management or customer service
Work EnvironmentCorporate offices, strategic meetings, cross-department collaborationClient sites, customer support centers, internal teams

The main difference is that the Director Client Strategy focuses on creating and executing long-term client growth plans, while the Client Services Manager handles daily client interactions and service issues. Both roles require strong communication skills and industry knowledge, but the Director role is more strategic and high-level.

More about Director Client Strategy jobs
What cities are hiring for Director Client Strategy jobs? Cities with the most Director Client Strategy job openings:
What are the most commonly searched types of Client Strategy jobs? The most popular types of Client Strategy jobs are:
What states have the most Director Client Strategy jobs? States with the most job openings for Director Client Strategy jobs include:
What job categories do people searching Director Client Strategy jobs look for? The top searched job categories for Director Client Strategy jobs are:
Director Client Strategy jobs near you
Infographic showing various Director Client Strategy job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 80% Full Time, 13% Part Time, and 6% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $139,100 per year, or $66.9 per hour.
Manager, Client Strategy

Manager, Client Strategy

Collectively

New York, NY • On-site, Remote

$110K - $151.50K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 5 days ago

Job description

About the Client Partnerships Team
The Client Partnership team leads the strategic and relationship side of our influencer marketing services agency throughout the lifecycle of an account at Collectively-ensuring our partnership with clients is successful, industry-leading and directly in support of our client's creator marketing ambitions.
This team is focused on cultivating and growing successful relationships with account stakeholders in our client community through best-in-class work and services-delivering strategic influencer marketing proposals/RFPs, industry-leading thought partnership and ongoing strategic direction throughout the lifecycle of our agency/client partnership to support brands in becoming more effective, innovative creator-centric marketers.
Responsibilities
This role leads the day-to-day account and strategy workflows for at least 1 and up to 5 brands, and plays a critical role in ensuring our creator marketing solutions and strategies are applied practically to our clients businesses.
The Manager of Client Strategy will report directly to a Director or Sr. Director of Account & Strategy Leadership, and be responsible for the following:
Program + Partnership Development (RFPs/Briefings)
  • Lead the approach to proposal development or response to briefs at Collectively, including:
    • Digest and understand clients RFPs/ briefs
    • Synthesize or draw on key trends and information from a variety of sources, including internal data, to inform conversations and RFP/Brief responses
    • Project manage responses cross-functionally start to finish:
    • Ideate RFP response with your account leader including:
      • Helping to brief and guide creative concepts in partnership with the creative team
      • Develop and articulate influencer campaign and creator strategies (via outlines & slides) based on RFP/Brief goals and that incorporates best practices or agency benchmarks
      • Curating a range of influencer campaign or services from Collectively
      • Presenting agency partnership / account management approaches
      • Conduct and synthesize relevant research & insights to shape strategy recommendations
    • Builds and recommends budgets against plans/RFPs
    • Works with Operations + Leadership to finalize scopes and staff plans-Q1 roll out
    • Ensure historic account or agency-wide performance data and current trends/best practices are considered
    • Project manages specialized creative or analytical support for RFPs/Briefs as needed
    • Leads the timeline of the response and coordinates pitch strategy with key leadership stakeholders
    • Coordinates and hosts briefings, preps materials and background for meetings with clients (agendas, cross-functional questions, follow ups)
    • Leads client comms either directly or indirectly to support your Account Leader
  • Experiment with and prepare and present POVs/best practices for existing & emerging platforms: (i.e. podcasts, TikTok, etc.)

Program Delivery (Campaigns, Servicing)
  • Setting the Production teams up for success from IKO through Wrap to ensure the "strategic threads"are maintained during account moments, including internal kick-offs, client kick-offs/discovery, client presentations, and wraps
  • Supports the strategic vision and goals of accounts in partnership with Director or Senior Director by providing guidance, contributions, and feedback on core deliverables:
  • Assist Revenue Delivery team in responding to program and strategy shifts; helping to ensure projects aligned with client objectives and best practices, escalating challenges to leadership for input
  • Identify opportunities to optimize/upsell or pivot based on performance, trends, or client needs, including development of new materials or workflows in partnership with leadership
  • For Trend Marketing scopes, support or consult in the identification and alignment of trend spotting or social conversations on TikTok or Instagram that might be appropriate for clients to engage/brief creators on

Reporting & Analytics (Campaign Reports, Partnership Reports, QBRs)
  • Partner with the Analytics team to develop hypotheses for content performance and ensure set-up and early measurement
  • During internal wrap development, responsible for shaping the story & narrative of program performance, assessing learnings to cultivate strategic insights for optimizations and evolutions, trends or learnings that drive more creator marketing programming through Collectively services
  • Engage with your account leader on opportunities to translate learnings into longer-term relationship or revenue growth
  • Develop an understanding and fluency with creator paid media, brand lift studies and how those tactics help communicate the effectiveness of influencer marketing
  • Leads/Hosts client reporting meetings, creating a warm and friendly environment and supporting IRL meeting dynamics (hosting) as needed if applicable

Relationship Development & Client Service Modeling
  • Conducts regular 1:1s or 2:1s (virtual or IRL) with clients either independently or with your leader to build trust, confidence and partnership in agency relationship
  • Bring a present and proactive eye to the working collaboration and dynamic between client and agency, spotting areas that feel off or clueing into client frustrations, experiences to surface to your account leader
  • Help uncover what's working, what's not-and supports plans of actions internally to evolve and service effectively, supporting your Account Leader on service satisfaction and retention activities
  • Synthesizes and communicates feedback between client and broader Collectively contributors and stakeholders
  • Maintain up-to-date research on your brand accounts, including relevant trends, industries, competitors, and products, using a variety of research tools and social media consumption (platform content, social listening, press/journalism, community surveys, etc)
  • Leverage findings in conversations to connect broader opportunities for brand/agency revenue
Requirements
  • At least 3 years direct experience in influencer marketing at an agency
  • Both left and right brain thinker, equally comfortable with data and creative thinking
  • Independent, critical thinker; comfortable putting ideas backed by rationale and V1s out there, then getting steers from colleagues and clients to refine the work
  • Exceptional client servicing skills and instincts; loves to develop strong relationships with clients
  • Strong organization skills with attention to detail and excellent follow-through
  • Great communication skills-both internally and externally, written and verbal
  • Ability to work efficiently across a variety of tasks and manage time appropriately for projects
  • Thrives in the "undefined" and enjoys fast-changing, fast-paced working environments
  • Collaborative working style with positive attitude and enthusiasm for making great work happen!
Key Performance Indicators
  • Contributes exceptional and innovative work to assigned accounts by supporting our teams in delivering above & beyond client expectations
  • Demonstrates curiosity with a desire to learn from program data, collaborator content, industry trends and Collectively teammates
  • Self-manages competing assignments and deadlines
  • Goes above and beyond to deliver great work by thinking outside our process and pushing deliverables to be even stronger
  • Exhibits a collaborative and solutions-focused approach
  • Deftly navigates a variety of teams and personalities, creating a collaborative environment to foster great work
  • Remains current on best practices and emerging trends (industry and cultural)
  • Proactively seeks opportunities to improve client work
  • Consistently supports and elevates strategy and thinking in key deliverables across client engagement phases to reflect best-in-class agency work
Benefits & Team Member Experience
  • Medical, Dental & Vision
  • Supplemental Insurances (Life Insurance, Commuter Benefits & Pet Insurance)
  • 401k Matching
  • Monthly Work From Home Stipend
  • Remote-First
  • Flex Fridays
  • Step Up Recognition Program
  • Collectively Employee Resource Groups (ERGs)
  • Virtual & In-Person Events
  • Generous Allotment of Sick Days
  • Birthday Time Off
Pay
The pay range for this position is $78,000 to $90,000. Collectively takes into consideration a wide range of factors that are utilized in making compensation decisions including, but not limited to, skill sets, experience and training, qualifications and education, and other business and organizational needs.

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