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Director Client Strategy Jobs in Washington (NOW HIRING)

CareMetx

Director, Client Success

Bethesda, MD · On-site

Director, Client Success POSITION SUMMARY: The Director, Client Success, reporting to the SVP, ... Serve as the primary strategic relationship owner and trusted advisor for all assigned manufacturer ...

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Director Client Strategy information

What are the key skills and qualifications needed to thrive as a Director Client Strategy, and why are they important?

To excel as a Director Client Strategy, you need expertise in client relationship management, strategic planning, and a proven track record in business development, often supported by a relevant degree and experience in marketing or consulting. Familiarity with CRM platforms, data analytics tools, and project management systems is typically required. Outstanding leadership, communication, and problem-solving skills help build trust with clients and guide teams effectively. These abilities are crucial for driving client success, fostering long-term partnerships, and delivering on business objectives.

How does a Director of Client Strategy typically collaborate with other departments to drive client success?

A Director of Client Strategy works closely with teams across the organization, such as sales, account management, creative, and analytics, to develop and execute comprehensive strategies tailored to each client's goals. Regular cross-functional meetings and strategic planning sessions are common, ensuring alignment on project deliverables, timelines, and key performance indicators. This collaborative approach not only helps address client needs holistically but also fosters innovation and ensures the agency delivers consistent value. Strong communication and leadership skills are vital, as the Director often acts as the main point of contact between clients and internal teams.

What is the difference between Director Client Strategy vs Client Services Manager?

AspectDirector Client StrategyClient Services Manager
Primary FocusDeveloping long-term client strategies and growth initiativesManaging day-to-day client relationships and service delivery
ResponsibilitiesStrategic planning, high-level client engagement, business developmentClient support, issue resolution, account management
Required CredentialsBachelor's degree, experience in strategy, marketing, or salesBachelor's degree, experience in client management or customer service
Work EnvironmentCorporate offices, strategic meetings, cross-department collaborationClient sites, customer support centers, internal teams

The main difference is that the Director Client Strategy focuses on creating and executing long-term client growth plans, while the Client Services Manager handles daily client interactions and service issues. Both roles require strong communication skills and industry knowledge, but the Director role is more strategic and high-level.

What does a Director of Client Strategy do?

A Director of Client Strategy is responsible for developing and overseeing strategic plans that help clients achieve their business objectives. They work closely with clients to understand their needs, identify opportunities for growth, and recommend solutions that align with both the client's goals and the company's offerings. This role often involves leading a team, managing key client relationships, and ensuring the delivery of high-quality, data-driven strategies. The Director of Client Strategy also collaborates with internal teams such as sales, marketing, and product development to ensure client satisfaction and retention.
What are the most commonly searched types of Client Strategy jobs in Washington? The most popular types of Client Strategy jobs in Washington are:
What are popular job titles related to Director Client Strategy jobs in Washington? For Director Client Strategy jobs in Washington, the most frequently searched job titles are:
What job categories do people searching Director Client Strategy jobs in Washington look for? The top searched job categories for Director Client Strategy jobs in Washington are:
What cities in Washington are hiring for Director Client Strategy jobs? Cities in Washington with the most Director Client Strategy job openings:
Director Client Strategy jobs near you
Infographic showing various Director Client Strategy job openings in Washington as of July 2026, with employment types broken down into 100% Full Time. Highlights an 82% In-person, and 18% Remote job distribution.
Client Strategy Director - Advocacy

Client Strategy Director - Advocacy

Urban Legend

Alexandria, VA • On-site

Full-time

Medical, PTO

Posted 29 days ago

Job description

JOB SUMMARY:
Urban Legend's Client Strategy Director - Advocacy, will serve as an integral member of our sales team. You will help drive rapid growth for the company by securing high-quality partnerships with brand, advocacy organizations, non-profit and other advertisers.
The Client Strategy Director - Advocacy, must be a skilled, polished, and confident communicator who can work well in a team environment while remaining self-driven. This role is focused on identifying, pitching, onboarding new clients (advertisers), and above all, closing deals. This role will also be responsible for managing Urban Legend's ongoing work with those advertisers.
ABOUT URBAN LEGEND:
Urban Legend is a fast-paced technology startup with two goals: 1) making advocacy and brand marketing dramatically more accountable, and 2) empowering creators to advocate for causes they believe in.
We accomplish these goals using our proprietary technology platform, the Urban Legend Exchange.
JOB DUTIES:
  • Build and manage a strong pipeline of brand and advocacy clients through direct outreach, marketing lead follow-up, and professional relationships.
  • Work both directly with clients and through PR/advertising agencies.
  • Help clients understand Urban Legend's platform and approach, including our vision to make marketing dramatically more accountable and transparent. Build excitement about both.
  • Serve as an ongoing relationship lead for clients (advertisers), supporting them both with specific campaigns and with bigger-picture ideation when helpful.
  • Collaborate with Urban Legend's creator and execution teams to develop campaign proposals and ensure campaigns are successful.
  • Provide ongoing feedback to leadership on market reaction and needs, helping to shape the evolution of our platform.
  • Closely track progress in Urban Legend's CRM helping to forecast and project results.
  • Close deals, of course!

KEY SKILLS:
  • Comfort with and enthusiasm for identifying new opportunities and reaching out to new contacts.
  • 7-10 years of experience in advocacy, public affairs, client strategy, or related disciplines, including at least 5 years in a senior client-facing or leadership role.
  • Deep familiarity with the Washington, D.C. ecosystem, including policy, media, and stakeholder landscapes.
  • Experience generating revenue and/or selling media, high-touch ad tech solutions, or brand partnerships. Urban Legend is a tech company, but our product taps into media and advertising budgets.
  • Proven track record of designing and executing successful advocacy, public policy, or cause-driven campaigns on behalf of diverse clients.
  • Experience managing and growing client relationships in an agency, consultancy, or nonprofit environment.

BENEFITS:
  • Very competitive compensation structure that includes base salary and uncapped commission
  • Health benefits package
  • Equity (stock options) opportunity
  • Unlimited PTO

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