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Vice President Client Strategy Jobs in Washington

Kantar

Vice President, Client Service

Washington, DC · On-site

$156K - $201K/yr

What You'll Do Lead Strategic Client Partnerships Serve as a trusted advisor to senior client ... executives, shaping business priorities and delivering high-impact consulting programs that drive ...

Blend360

VP, Finance

Columbia, MD

... strategy. We believe that the power of people and AI can have a meaningful impact on your world ... Drive profitability improvements by analyzing client margins, identifying compression risks ...

Blend360

VP, Finance

Columbia, MD

... strategy. We believe that the power of people and AI can have a meaningful impact on your world ... Drive profitability improvements by analyzing client margins, identifying compression risks ...

Blend360

VP, Finance

Columbia, MD · On-site +1

... strategy. We believe that the power of people and AI can have a meaningful impact on your world ... Drive profitability improvements by analyzing client margins, identifying compression risks ...

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Vice President Client Strategy information

How does a vice president client strategy typically collaborate with other departments to drive client success?

A Vice President of Client Strategy regularly works cross-functionally with teams such as sales, marketing, product development, and account management to develop and execute tailored strategies that align with client goals. This involves leading strategy sessions, ensuring clear communication of client objectives, and coordinating resources to deliver integrated solutions. By acting as a bridge between clients and internal teams, the VP ensures client expectations are met while also identifying new opportunities for growth and innovation within accounts.

What does a vice president client strategy do?

A Vice President of Client Strategy is responsible for overseeing and developing strategic initiatives to strengthen client relationships and drive business growth. They work closely with clients to understand their needs, create tailored solutions, and ensure the delivery of high-quality results. This role often involves leading a team, collaborating with internal departments, and identifying new business opportunities. The VP of Client Strategy plays a key role in setting the direction for long-term client engagement and satisfaction.

What are the key skills and qualifications needed to thrive as a vice president client strategy, and why are they important?

To thrive as a Vice President Client Strategy, you need a deep understanding of strategic planning, client relationship management, and business development, typically backed by significant experience in account management or consulting and often an advanced degree. Familiarity with CRM platforms, data analytics tools, and project management systems is commonly required. Exceptional leadership, negotiation, and communication skills set top performers apart, enabling them to inspire teams and build lasting client partnerships. These skills are crucial for driving business growth, ensuring client satisfaction, and maintaining a competitive edge in dynamic markets.
What are the most commonly searched types of Client Strategy jobs in Washington? The most popular types of Client Strategy jobs in Washington are:
What cities in Washington are hiring for Vice President Client Strategy jobs? Cities in Washington with the most Vice President Client Strategy job openings:
Vice President Client Strategy jobs near you

VP Client Success & Retention (PE, Fintech) (f/m/x)

Cepres GmbH

Washington, DC • On-site

$156K - $201K/yr

Other

Posted 21 days ago

Job description

VP Client Success & Retention

CEPRES is a leading and fast-growing digital investment platform for private capital markets—an asset class that has become increasingly important in global portfolios of sovereign wealth funds, insurance companies, pension plans, and other institutional investors. Our clients use CEPRES to manage, analyze, and benchmark their private market investments, while the platform connects thousands of professionals through one of the world's largest private investment networks. CEPRES GmbH / Corp is headquartered in Munich and New York, with additional offices in Denver, Heidelberg, and several locations in the Middle East. Our team is incredibly diverse with over 20 nationalities globally. We value smart and innovative people who also work effectively in a team environment and who are global players.

About the Role: We are seeking a VP Client Success & Retention (f/m/x) to lead CEPRES' global customer success organization and drive long-term value across our institutional client base. This is a senior leadership role responsible for customer retention, adoption, expansion, and strategic client engagement across private equity firms, pension funds, sovereign wealth funds, insurance companies, asset managers, and other institutional investors. Working closely with Sales, Product, Data Delivery, Finance, and senior leadership, you will ensure clients realize measurable value from CEPRES solutions while supporting the company's continued growth.

The ideal candidate combines deep private markets expertise with a proven track record of leading customer-facing teams, managing executive-level relationships, and delivering commercial outcomes through client retention, renewals, cross-selling, and upselling initiatives.

Key Responsibilities:

  • Customer Success Strategy & Leadership
  • Client Engagement & Relationship Management
  • Commercial Growth & Retention
  • Service Delivery & Operational Excellence

Requirements:

  • 10+ years of experience in customer success, account management, relationship management, or client services within financial services, fintech, financial software, data, or investment technology environments.
  • Experience leading global customer-facing teams and organizations.
  • Deep understanding of private markets, including Private Equity, Venture Capital, Private Credit, Infrastructure, Fund-of-Funds, and institutional investment workflows.
  • Experience in investment-related disciplines such as asset management, investment banking, consulting, accounting, audit, or financial services.
  • Experience working with enterprise B2B SaaS, financial software, data platforms, or investment technology solutions.
  • Excellent communication, presentation, and stakeholder management skills.
  • Strong project and operational management capabilities.
  • Customer-first mindset with a passion for delivering exceptional client experiences.

Benefits:

  • Career Path in Private Markets
  • Culture That Drives Ownership
  • Commitment to Our People
  • Attractive compensation package

At CEPRES, we're committed to creating an inclusive environment for all. We celebrate diversity and encourage applicants from all backgrounds, experiences, and perspectives to apply.

Available Locations for this position:

US, Germany, Switzerland, England

Apply