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Client Strategy Manager Jobs in Washington (NOW HIRING)

Knak Digital

VP, Client Strategy

Columbia, MD · On-site

Success is achieved by leading and developing senior managers, strengthening adoption of existing ... Key Responsibilities Client Strategy, Growth and Retention * Own client retention and organic ...

Knak Digital

VP, Client Strategy

Columbia, MD

Success is achieved by leading and developing senior managers, strengthening adoption of existing ... Key Responsibilities Client Strategy, Growth and Retention * Own client retention and organic ...

Deloitte

Business Strategy Manager

Mclean, VA

As a manager on the Business Strategy team, you will be responsible for: * Leading day-to-day ... Advising senior client stakeholders on strategic choices involving corporate, customer, mergers and ...

Accenture

Experience Strategy Manager

Arlington, VA · On-site

... Strategy, Product Design, Product Management, Engineering, Visual Design, Immersive Experiences ... Client Delivery: * Lead client programs from approach through delivery with accountability for work ...

Deloitte

Technology Strategy Manager

Mclean, VA

Managing day-to-day client interactions, project plans, deliverables, and team coordination across ... Backed by strategic alliances with leading technology and AI providers, a growing portfolio of ...

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Client Strategy Manager information

See Washington salary details

$62.9K

$141.2K

$246.3K

How much do client strategy manager jobs pay per year?

As of Jun 21, 2026, the average yearly pay for client strategy manager in Washington is $141,188.00, according to ZipRecruiter salary data. Most workers in this role earn between $101,900.00 and $178,400.00 per year, depending on experience, location, and employer.

What does a strategy manager do?

A strategy manager develops and implements long-term plans to help organizations achieve their goals. They analyze market trends, assess company strengths and weaknesses, and collaborate with teams to create actionable strategies, often using data analysis and strategic frameworks. Strong communication, problem-solving skills, and industry knowledge are essential for success in this role.

What is the highest paying job in customer service?

The highest paying roles in customer service are typically senior management positions such as Customer Service Director or Vice President, which can earn six-figure salaries. These roles often require extensive experience, leadership skills, and a strong understanding of customer experience strategies and tools.

What is the difference between Client Strategy Manager vs Account Manager?

AspectClient Strategy ManagerAccount Manager
Primary FocusDeveloping strategic plans to grow client accounts and ensure long-term successManaging day-to-day client relationships and ensuring client satisfaction
Required SkillsStrategic thinking, data analysis, business developmentCommunication, relationship management, problem-solving
Work EnvironmentCollaborates with sales, marketing, and executive teamsDirect interaction with clients and internal teams
Common Industry UsageConsulting, marketing, advertisingAdvertising agencies, tech companies, service providers

The main difference is that a Client Strategy Manager focuses on creating and implementing strategic plans to grow client accounts, while an Account Manager handles ongoing client relationships and day-to-day account management. Both roles require strong communication skills, but the Strategy Manager emphasizes planning and growth initiatives, whereas the Account Manager prioritizes client retention and satisfaction.

What are the key skills and qualifications needed to thrive as a Client Strategy Manager, and why are they important?

To thrive as a Client Strategy Manager, you need expertise in account management, data analysis, and strategic planning, typically backed by a degree in business, marketing, or a related field. Familiarity with CRM platforms, digital analytics tools, and project management software is often required. Exceptional communication, relationship-building, and problem-solving skills help you deliver value and foster long-term client partnerships. These abilities are crucial for effectively aligning client goals with business solutions and ensuring successful client outcomes.

What does a client strategy manager do?

A client strategy manager develops and implements plans to meet clients' business goals, focusing on building strong relationships and understanding client needs. They analyze market data, coordinate with internal teams, and use tools like CRM software to deliver tailored solutions. The role often requires strategic thinking, communication skills, and industry knowledge.

Is strategy a high paying job?

A Client Strategy Manager typically earns a competitive salary that reflects experience, industry, and location. Strategy roles often offer higher compensation compared to entry-level positions and may include bonuses or performance incentives. Advanced skills in data analysis, communication, and strategic planning can further increase earning potential.

How does a Client Strategy Manager typically collaborate with cross-functional teams to achieve client goals?

Client Strategy Managers often serve as a bridge between clients and internal teams such as sales, marketing, product development, and analytics. They facilitate communication to ensure everyone is aligned on client objectives, timelines, and deliverables. Regular meetings, status updates, and strategic planning sessions are common, allowing the manager to translate client needs into actionable tasks for each team. This collaborative approach helps deliver cohesive solutions that drive client success while fostering a strong internal working environment.
What are the most commonly searched types of Client Strategy jobs in Washington? The most popular types of Client Strategy jobs in Washington are:
What are popular job titles related to Client Strategy Manager jobs in Washington? For Client Strategy Manager jobs in Washington, the most frequently searched job titles are:
What job categories do people searching Client Strategy Manager jobs in Washington look for? The top searched job categories for Client Strategy Manager jobs in Washington are:
What cities in Washington are hiring for Client Strategy Manager jobs? Cities in Washington with the most Client Strategy Manager job openings:
Client Strategy Manager jobs near you
Infographic showing various Client Strategy Manager job openings in Washington as of June 2026, with employment types broken down into 96% Full Time, 2% Temporary, and 2% Contract. Highlights an 77% In-person, 2% Hybrid, and 21% Remote job distribution, with an average salary of $141,188 per year, or $67.9 per hour.

VP, Client Strategy

Knak Digital

Columbia, MD • On-site

Full-time

Posted 21 days ago

Job description

Company Overview
An award-winning, independently owned marketing agency specializing in foodservice, retail food and beverage, tourism, and hospitality. Headquartered in the Baltimore/Washington corridor, this agency continues to expand its position as a leader in food, beverage, and hospitality marketing. Great work comes from diverse perspectives united by curiosity, generosity of spirit, and accountability.
Reporting Relationship
This role is a key member of the Senior Leadership Team and reports directly to the agency President, operating within strategic, financial, and operational parameters established by agency leadership.
Position Summary
The Vice President of Client Strategy and Success is a senior agency leader accountable for retention, growth, and profitability of the agency's existing client portfolio.
This role is focused on leadership, strategy, and accountability -- not day-to-day project management or account execution. Success is achieved by leading and developing senior managers, strengthening adoption of existing systems, and ensuring consistent execution against agency and client priorities. As the owner of the client/agency relationship at the most senior level, this role is charged with elevating the agency to consultative partner status.
Key Responsibilities
Client Strategy, Growth and Retention
  • Own client retention and organic growth outcomes, including expansion within existing lines of business and identification of new revenue opportunities throughout client organizations
  • Maintain ultimate accountability for forecasting existing client fee income, delivered through Client Strategy and Success Supervisors, with forecasts updated monthly and shared with agency leadership
  • Maintain a relevant staffing model that provides clients with dedicated teams reflective of needs and fee structure
  • Develop and maintain senior-level client relationships with lead marketers and executive stakeholders, demonstrating a strong understanding of each client's business, category dynamics, and growth drivers
  • Serve as a senior strategic advisor to key clients while transitioning day-to-day account ownership to Client Strategy and Success Supervisors
  • Build, train, and develop a strong integrated Client Strategy and Success team
  • Partner with clients to drive the annual marketing planning process
  • Proactively identify, develop, and pitch programs that drive measurable client business success, both within and outside formal planning cycles
  • Provide proactive strategic guidance to retained clients through performance tracking, trend monitoring, and insight development, translating data into business-building recommendations
  • Support new business efforts by ensuring scopes, pricing, and delivery models align with agency standards and long-term client potential

Financial Stewardship and Governance
  • Ensure disciplined application of agency pricing strategy across all client engagements while delivering exceptional client value
  • Partner with Finance to ensure accurate forecasting, allocation, billing schedules, and department-level reporting
  • Ensure Client Strategy and Success departmental staffing and resourcing decisions align with prescribed salary-to-fee income ratios, balancing client needs with agency financial health

Leadership Integration and Capability Building
  • Build, mentor, and retain a high-performing Client Strategy leadership team, establishing clear accountability, development paths, and performance expectations
  • Strengthen leadership depth by mentoring senior team members and transferring ownership and decision-making authority while maintaining ultimate accountability for success
  • Promote disciplined cross-functional integration across Client Strategy, Creative, Media, Performance, Technology, and Production
  • Serve as a steward of agency performance standards, reinforcing an expectation of optimization, learning, and continuous improvement across teams
  • Engage in candid, respectful debate at the senior leadership level, balancing agency interests with client demands
  • Through insights and active industry monitoring, ensure the agency maintains a strong, informed point of view on issues impacting the agency's core industries and clients
  • Partner with senior brand leadership to ensure successful client onboarding and clear 12-36 month road mapping for both retained and project-based engagements, defining what long-term agency success looks like for each client

Required Skills and Qualifications
  • Bachelor's degree required; advanced degree preferred
  • 15+ years of progressive agency experience, including senior leadership roles
  • Proven success driving client growth, retention, and profitability
  • Strong understanding of agency financial models, pricing strategies, and resource utilization
  • Demonstrated ability to lead complex teams through influence and governance
  • Exceptional communication, judgment, and leadership skills

Cultural Fit and Values
This leader balances conviction with collaboration, accountability with empathy, and strategic ambition with operational discipline. They advocate for teams while aligning fully with agency priorities, and use influence intentionally to elevate people, performance, and trust across the organization.

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