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Director Client Experience Jobs in Delaware (NOW HIRING)

Dlapiper

Director, Engineering

Wilmington, DE

  • Medical

  • Dental

  • Vision

  • Retirement

Summary The Director, Engineering is responsible for leading the design, development, delivery ... enhance client experience, and support revenue growth and operational efficiency. This role is ...

The 1916 Company

Rolex Concierge

Newark, DE

$15.25 - $19.50/hr

Key Responsibilities Client Experience & Hospitality * Greeting clients warmly, offering ... Provide basic product knowledge and brand information, directing inquiries to appropriate Client ...

The 1916 Company

Rolex Concierge

Newark, DE · On-site

$15.25 - $19.50/hr

Key Responsibilities Client Experience & Hospitality * Greeting clients warmly, offering ... Provide basic product knowledge and brand information, directing inquiries to appropriate Client ...

The 1916 Company

Rolex Concierge

Newark, DE · On-site

$15.25 - $19.50/hr

Key Responsibilities Client Experience & Hospitality * Greeting clients warmly, offering ... Provide basic product knowledge and brand information, directing inquiries to appropriate Client ...

PLACE

Real Estate Showing Assistant | Delaware

Newark, DE · On-site

$45K - $65K/yr

... experience, not just theory. As a Showing Partner at Premier Home Team, you'll spend your time touring properties, engaging with buyers, and gaining real-world knowledge through direct client ...

Public Consulting Group

Client Service Associate 1

Dover, DE · On-site

$11.50 - $16/hr

  • Medical

  • Dental

  • Retirement

  • PTO

The firm is a member of a family of companies with experience in all 50 states, and clients in ... This will be accomplished through direct client interaction, as well as collaboration with internal ...

Truveris

Clinical Director

Wilmington, DE · On-site +1

$160K - $175K/yr

Review, analyze and interpret results of Truveris' client-specific reports, providing insights into ... Experience developing, managing, and leading teams * Strong project management and quality ...

White Tiger Connections

Tax Director

Wilmington, DE

$150K - $200K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

About the Firm Our client is a well-established wealth management firm with a robust in-house tax ... The firm is seeking an experienced Tax Director with strong leadership capabilities who is ready to ...

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Infographic showing various Director Client Experience job openings in Delaware as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution.

Project Director - DE Highway Client Service Leader

HNTB

Wilmington, DE

Full-time

Re-posted 14 days ago

HNTB rating

9.2

Company rating: 9.2 out of 10

Based on 22 frontline employees who took The Breakroom Quiz

Job description

What We're Looking For

At HNTB, you can create a career that is meaningful to you while building communities that matter to all of us. For more than a century, we have been delivering solutions for some of the largest, most complex infrastructure projects across the country. With our historic growth, it is an exciting time to join our team of employee-owners.
This Project Director position will serve as the DelDOT Client Service Leader (CSL). The DelDOT CSL is chiefly responsible for discovering value for their client. The CSL is expected to develop a client-level driven strategic plan, have a comprehensive knowledge of the client, develop a vertical relationship system through the client organization, develop a client lifecycle plan, develop and leverage a client service team, monitory delivery, grow sales and revenue, and foster ultimate client satisfaction.
In addition to the DelDOT CSL role, this position also serves as the primary client liaison for multiple projects and clients. The Project Director is responsible for managing and delivering all aspects of one or more mega ($5M+) and/or super mega ($25M+) projects including contracting, project controls, quality, risk and change management. The Project Director implements the firm's project delivery plan using HNTB's Sophisticated Delivery Approach (SDA) on each project.

What You'll Do:

  • Develops and nurtures key client relationships and is the primary company contact on assigned projects. Communicates effectively with clients to identify needs and evaluate alternative business solutions and strategies.
  • Responsible for financial performance on projects. Proactive management of cash, budget, schedule and project scope to ensure adherence to project goals and completion to the client's satisfaction.
  • Sets priorities, obtains commitments, and engages required resources through collaboration with Group Directors, Department Managers and/or Section Managers to staff projects according to the project Work Plan.
  • Collaborates with office and division leadership in solving challenges and ensuring business objectives are met.
  • Supervises and mentors' team to achieve overall project objectives. Where appropriate, oversees the project's Project Manager(s). Responsible for/oversees project staffing, including, but not limited to; recruitment, hiring, development, retention and succession of project staff; development of plan for project staff reporting; and support for performance and compensation reviews.
  • Leads pursuits of mega projects and/or actively involved as part of the pursuit team for super mega projects. Partners with Client Service Leaders to develop long term strategies to identify and pursue additional business opportunities with key clients and with pursuit champions on efforts for mega and super mega projects in accordance with HNTB's Sophisticated Sales Approach (SSA). Works with the pursuit team and marketing resources to prepare appropriate proposal and presentation materials. Leads interview and proposal presentations to the client as well as general presentations within the industry.
  • Performs other duties as assigned.

What You'll Need:

  • Bachelor's degree in relevant field and 12 years of relevant experience including 4 years experience successfully managing and delivering mega and/or super mega projects

What We Prefer:

  • DelDOT Experience
  • Master's degree
  • 20 years relevant experience
  • Professional Engineer (PE) certification
  • Project Management Professional (PMP)

Additional Information

Click here for benefits information: HNTB Total Rewards

Click here to learn more about Equal Opportunity Employer/Disability/Veteran

Visa sponsorship is available for this position.#CB #Highways #Bridges

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Locations:

Allentown, PA (Lehigh Valley), Harrisburg, PA, King of Prussia, PA (Norristown), Philadelphia, PA (Pennsylvania), Pittsburgh, PA, Wilmington, DE

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NOTICE TO THIRD-PARTY AGENCIES:

HNTB does not accept unsolicited resumes from recruiters or agencies. Any staffing/employment agency, person or entity that submits an unsolicited resume to this site does so with the understanding that the applicant's resume will become the property of HNTB. HNTB will have the right to hire that applicant at its discretion and without any fee owed to the submitting staffing/employment agency, person or entity. Staffing/employment agencies who have fee agreements with HNTB must submit applicants to the designated HNTB recruiter to be eligible for placement fees.

What HNTB employees say

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About HNTB

Sourced by ZipRecruiter

At HNTB, you can create a career that is meaningful to you while building communities that matter to all of us. For more than a century, we have been delivering solutions for some of the largest, most complex infrastructure projects across the country. With our historic growth, it is an exciting time to join our team of employee-owners.

Industry

Construction

Company size

1,001 - 5,000 Employees

Headquarters location

Kansas City, MO, US

Year founded

1914

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