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Director Client Engagement Jobs in Miami Beach, FL

Boca Recovery Center

Client Care Coordinator

Pompano Beach, FL · On-site

$17 - $22/hr

National Director of Strategic Development Salary: Competitive based on education and experience ... Client Engagement & Support * Assist clients in navigating legal, family, or logistical barriers to ...

Alba Wheels Up

Director of Business Development

Miami, FL · On-site

$120K - $150K/yr

Business Development Director About the Company Alba Wheels Up International, LLC is a leading ... Meet and exceed KPIs through proactive prospecting, pipeline development, and client engagement ...

Thought Machine Group Limited

Account Director

Miami, FL · On-site

$120K - $150K/yr

Thought Machine is seeking an experienced Account Director to drive and own commercial growth of ... Proven track record in enhancing client engagement, driving revenue growth, and identifying new ...

Discovery Land Company

Marketing Director

Miami, FL · On-site

The Project Marketing Director works with Discovery's Corporate Marketing team as an on-the-ground ... client engagement. * Manage CRM input and reporting dashboards; analyze data to inform sales ...

Discovery Land Company

Marketing Director

Miami, FL

The Project Marketing Director works with Discovery's Corporate Marketing team as an on-the-ground ... client engagement. * Manage CRM input and reporting dashboards; analyze data to inform sales ...

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Director Client Engagement information

See Miami Beach, FL salary details

$32.6K

$90.5K

$181.2K

How much do director client engagement jobs pay per year?

As of May 28, 2026, the average yearly pay for director client engagement in Miami Beach, FL is $90,456.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,200.00 and $108,600.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Director of Client Engagement, and why are they important?

To excel as a Director of Client Engagement, you need expertise in client relationship management, strategic planning, and business development, often supported by a bachelor's or master's degree in business or a related field. Familiarity with CRM platforms (such as Salesforce), data analytics tools, and project management systems is crucial. Exceptional leadership, negotiation skills, and the ability to communicate persuasively help you build trust and motivate teams. These capabilities are essential for driving client satisfaction, fostering long-term partnerships, and achieving organizational growth.

What are the main challenges a Director of Client Engagement might face when aligning client needs with company objectives?

A Director of Client Engagement often navigates the challenge of balancing client expectations with the company's strategic goals and resource limitations. This involves continuous communication with both clients and internal teams to ensure deliverables meet quality standards while also aligning with business priorities. Successfully managing this balance requires strong negotiation skills, adaptability, and a deep understanding of both the client's industry and your own company's capabilities. Overcoming these challenges can lead to stronger partnerships and opportunities for business growth.

What does a Director of Client Engagement do?

A Director of Client Engagement is responsible for building and maintaining strong relationships with clients to ensure their needs are met and to drive business growth. This role typically involves overseeing client communications, developing engagement strategies, and leading a team to deliver exceptional client service. Directors of Client Engagement work closely with sales, marketing, and product teams to align client goals with company offerings and to identify opportunities for upselling or cross-selling. Their primary goal is to enhance client satisfaction and loyalty, contributing to long-term business success.

What does a client engagement director do?

A client engagement director oversees relationships with clients to ensure satisfaction and retention. They develop strategies to improve client experience, coordinate with internal teams, and often use customer relationship management (CRM) tools. Strong communication, leadership, and industry knowledge are essential for success in this role.

What is the difference between Director Client Engagement vs Client Relationship Manager?

AspectDirector Client EngagementClient Relationship Manager
ResponsibilitiesOversees strategic client engagement initiatives, manages large accounts, and leads client retention strategies.Maintains daily client relationships, addresses client needs, and ensures customer satisfaction.
Required CredentialsBachelor’s degree; often advanced degrees or certifications in business or marketing.Bachelor’s degree; experience in customer service or sales roles.
Work EnvironmentStrategic, leadership-focused, often in corporate or agency settings.Operational, client-facing, often in sales or customer service departments.
Industry UsageCommon in marketing, consulting, and B2B services.Common in sales, banking, and service industries.

The main difference is that a Director Client Engagement focuses on strategic oversight and long-term client relationships, while a Client Relationship Manager handles day-to-day client interactions and satisfaction. Both roles require strong communication skills, but the Director role involves higher-level planning and leadership.

What job categories do people searching Director Client Engagement jobs in Miami Beach, FL look for? The top searched job categories for Director Client Engagement jobs in Miami Beach, FL are:
What cities near Miami Beach, FL are hiring for Director Client Engagement jobs? Cities near Miami Beach, FL with the most Director Client Engagement job openings:
Director Client Engagement jobs near you
Infographic showing various Director Client Engagement job openings in Miami Beach, FL as of May 2026, with employment types broken down into 2% As Needed, 78% Full Time, 9% Part Time, 2% Temporary, and 9% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $90,456 per year, or $43.5 per hour.
Client Care Coordinator

Client Care Coordinator

Boca Recovery Center

Pompano Beach, FL • On-site

$17 - $22/hr

Full-time

Medical, Retirement, PTO

Posted 8 days ago

Job description

Client Care Coordinator
Location: On Site Pompano, Florida , M-F - 9-5
Department: Boca Health Marketing
Reports to: National Director of Strategic Development
Salary: Competitive based on education and experience.
About Boca Recovery Center
Founded in 2016, Boca Recovery Center is a nationally recognized addiction treatment provider specializing in substance use disorders and co-occurring mental health conditions. With locations in Florida, New Jersey, Indiana, and Massachusetts, we deliver evidence-based clinical care in a supportive, structured environment. Our team is committed to providing trauma-informed, client-centered services that promote lasting recovery.
Position Overview
We are seeking a dedicated and compassionate Client Care Coordinator to support clients through their treatment journey and ensure a successful transition into aftercare services. This role manages client care from admission through discharge, with a strong focus on aftercare planning, engagement, group facilitation, and collaboration with outreach, clinical, operations, and alumni teams. The Client Care Coordinator also provides support in AMA prevention and case management tasks such as FMLA and short-term disability processes.
Key Responsibilities
Aftercare & Discharge Planning
  • Develop and implement individualized aftercare plans in coordination with clients, families, and clinical staff.
  • Facilitate referrals and placements into outpatient programs, sober living, and recovery housing.
  • Document and communicate all discharge planning details with the treatment team and referral sources.
Client Engagement & Support
  • Assist clients in navigating legal, family, or logistical barriers to treatment and recovery.
  • Participate in AMA blocking efforts, providing motivational support and involving family/support systems.
  • Maintain consistent, supportive communication with clients during treatment and facilitate smooth post-discharge transitions.
Group Facilitation
  • Lead engaging group sessions focused on relapse prevention, life skills, recovery maintenance, and aftercare education.
  • Encourage active participation and provide resources for continued care and long-term recovery.
Case Management Support
  • Support clients in completing FMLA, short-term disability, and related medical leave documentation.
  • Coordinate with employers, EAPs, and insurance providers to ensure continuity of care.
  • Provide assistance with housing, transportation, and employment resources during the discharge process.
Team Coordination & Communication
  • Serve as liaison between Clinical, Outreach, Alumni, and operational teams to ensure seamless care coordination.
  • Actively participate in interdisciplinary team meetings and case conferences.
  • Maintain accurate and timely documentation within the Electronic Health Records (EHR) system.

Key Performance Indicators (KPIs)
  • Aftercare Placement Rate: 90% of eligible clients discharged with confirmed aftercare plan and placement.
  • Timeliness of Aftercare Planning: Initial plan started within 5 days of admission; finalized at least 72 hours before discharge.
  • AMA Intervention Success Rate: 60% of clients receiving intervention remain in treatment for at least 72 additional hours.
  • Client Satisfaction: 85% positive feedback on aftercare planning and support from client satisfaction surveys.

Requirements
  • Associate's Degree in Psychology, Social Work, Counseling, or related field (required)
  • 1-2 years of experience in behavioral health or substance use treatment setting
  • Familiarity with aftercare planning, FMLA/disability documentation, and case management preferred
  • Strong interpersonal, communication, and documentation skills
  • Ability to work both independently and collaboratively within a multidisciplinary team
  • Knowledge of community resources and treatment continuum
  • Experience using Electronic Health Records (EHR) preferred
  • Group facilitation experience is a plus

Benefits
Boca Recovery Center offers a comprehensive benefits package, including:
  • Health Insurance
  • Retirement Plans
  • Disability Coverage
  • Paid Time Off
  • Continuing Education & Professional Development Opportunities

Join Boca Recovery Center and make a meaningful impact through expert, compassionate care in a mission-driven environment focused on recovery and wellness.

Apply