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Director Card Operations Specialist Jobs (NOW HIRING)

Director, Card Risk Management As a Director in Capital One's Card Risk organization, you will ... You will lead a team of Vertical Risk Managers and Risk Specialists while acting as a thought ...

Director, Card Risk Assessments As the Director of Card Risk Assessments, you will spearhead a high ... Champion continuous innovation by questioning legacy methodologies, breaking down operational ...

Director, Card Risk Management As a Director in Capital One's Card Risk organization, you will ... You will lead a team of Vertical Risk Managers and Risk Specialists while acting as a thought ...

ACH Operations Specialist

San Antonio, TX · On-site

$46K - $62K/yr

... card operations, exception item handling, check processing systems, or fraud mitigation services.Working knowledge of NACHA rules and regulations and understanding of regulations CC, D, E, and J ...

Director, Card Risk Management As a Director in Capital One's Card Risk organization, you will ... You will lead a team of Vertical Risk Managers and Risk Specialists while acting as a thought ...

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Director Card Operations Specialist information

See salary details

$41K

$130.9K

$203K

How much do director card operations specialist jobs pay per year?

As of Aug 7, 2026, the average yearly pay for director card operations specialist in the United States is $130,869.00, according to ZipRecruiter salary data. Most workers in this role earn between $90,000.00 and $188,000.00 per year, depending on experience, location, and employer.

What is a director card operations specialist?

A Director Card Operations Specialist is a senior professional responsible for overseeing and managing the operational aspects of card services within a financial institution or payment processing company. This role involves supervising teams that handle credit, debit, and prepaid card processing, ensuring compliance with regulations, and optimizing operational efficiency. The specialist also collaborates with other departments to develop policies, implement new technologies, and resolve complex card-related issues. Their expertise helps maintain secure, reliable, and customer-focused card operations.

What are the key skills and qualifications needed to thrive as a director card operations specialist, and why are they important?

To thrive as a Director Card Operations Specialist, you need expertise in payment processing, risk management, and industry regulations, typically supported by a degree in finance or business and extensive experience in card operations. Familiarity with core banking systems, card management platforms, and compliance tools such as PCI DSS is essential. Strong leadership, analytical thinking, and communication skills distinguish top performers in this role. These skills ensure efficient operations, regulatory compliance, and alignment of card services with business objectives.

How does a director card operations specialist typically collaborate with other departments within a financial institution?

A Director Card Operations Specialist works closely with multiple departments such as IT, risk management, compliance, customer service, and product development. They coordinate efforts to ensure card programs run smoothly, address any operational issues, and implement process improvements. Regular cross-functional meetings are common, where updates on regulatory changes, fraud prevention, and technology enhancements are discussed. This collaborative approach ensures that card operations align with the institution's strategic goals while maintaining high standards of security and customer satisfaction.

What is the difference between Director Card Operations Specialist vs Card Operations Analyst?

AspectDirector Card Operations SpecialistCard Operations Analyst
CredentialsTypically requires relevant certifications and extensive experience in card operationsOften requires similar certifications but with less managerial experience
Work EnvironmentLeads teams, manages projects, and oversees card operations processesFocuses on data analysis, process improvement, and supporting operational tasks
Employer & Industry UsageCommon in banking, financial services, and credit card companiesUsed across similar financial institutions for operational support roles
Search & Comparison IntentOften compared for leadership and strategic roles in card operationsCompared for analytical and support functions within card operations

The main difference between a Director Card Operations Specialist and a Card Operations Analyst lies in their responsibilities and seniority. The Director oversees teams and strategic initiatives, while the Analyst focuses on data and process support. Both roles are vital in the card operations industry but serve different functions within the organization.

More about Director Card Operations Specialist jobs
What cities are hiring for Director Card Operations Specialist jobs? Cities with the most Director Card Operations Specialist job openings:
What are the most commonly searched types of Card Operations Specialist jobs? The most popular types of Card Operations Specialist jobs are:
What states have the most Director Card Operations Specialist jobs? States with the most job openings for Director Card Operations Specialist jobs include:
Infographic showing various Director Card Operations Specialist job openings in the United States as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $130,869 per year, or $62.9 per hour.

Card Operations Associate - Payment Operations

WesBanco Bank, Inc.

Bowie, MD • On-site, Remote

$18 - $20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago


WesBanco rating

7.4

Company rating: 7.4 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

108th of 170 rated banks


Job description

SUMMARY:
The Card Operations Associate is responsible for performing various operational support duties relating to the WesBanco debit card, commercial credit card, other card related functions. Performs a variety of daily tasks; reviews reports; provides assistance via telephone or email in response to banking center inquiries; processes data entry information through various task related electronic systems; and performs other duties as assigned.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Ensures accurate and timely processing of debit card, commercial credit card, and other card related functions.
Collaborates with peers and leaders effectively.
Demonstrates a willingness to change processes and technological capabilities.
Willingness to learn new systems and processing in order to streamline and scale work.
Performs work within customer service level expectations and key vendor processing timelines.
Performs daily work as defined with accuracy.
Reviews and processes debit card requests, maintenance, research, and customer or banking center initiated requests through various payment processing systems.
Performs transactions within associated compliance and requirements.
Analyzes transactional risk and reasonableness in accordance with bank guidelines.
OTHER REQUIREMENTS:
Banking is a highly regulated industry and you will be expected to acquire and maintain a proficiency in the Bank's policies and procedures, and adhere to all laws, rules and regulations that are applicable to your conduct and the work you will be performing. You will also be expected to complete all assigned compliance training in a timely manner.
Professional demeanor in appearance, interpersonal relations, work ethic and attitude.
Possess clear, concise, effective written and oral communication skills to effectively express thoughts, ideas and concepts to management, bank employees and bank customers in a collaborative and solutions-oriented manner.
Ability to interact effectively within a team and with customers they service.
Demonstrated ability to manage priorities and meet critical deadlines as defined.
Strong organizational and prioritization skills.
Team player with a positive outlook.
ADDITIONAL INFORMATION:
The wage range for the Human Resources Specialist position is between $18.00 - $20.00 hourly. The position includes 17 Days of PTO (Paid Time Off), 5 days of STD (Short Term Disability), 11 annual paid holidays, and 1 floating holiday.
WesBanco has an excellent benefits package to include medical, dental, and vision, Health Care Flexible Spending, Dependent Care Flexible Spending, Transportation Fringe Benefit Plan, Group Life, Long Term Disability, Optional Life, access to voluntary benefit products such as Cancer, Term & Universal Life, Accident, Short-Term Disability and Critical Illness policies, and other ancillary benefit products. WesBanco also offers 401(k) with employee match.
High School Diploma or General Education Degree (GED) required.
Banking experience preferred.

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