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Director Application Support Jobs in Florida (NOW HIRING)

InfiCare

PHP Support Consultant

Boca Raton, FL · On-site

This is a hands-on role primarily focused on PHP application support and enhancements, with ... Support platform-related activities including basic administration tasks as directed by the ...

Stellar Energy Group

Application Engineer

Jacksonville, FL · On-site

$70 - $90/hr

Director Application Engineering Supervisory Responsibility None Company Summary Stellar Energy is ... Summary Objective The Application Engineer is responsible for supporting the proposal, design, and ...

New

Imh

Apprentice / Intern - System Support

Lake Park, FL · On-site +1

$17.68 - $24.75/hr

Self-motivated and directed with the ability to effectively prioritize and execute tasks in a high ... application experience.HiredScore helps match your skills and experiences to the best jobs for you.

Citi

AVP Apps Support Senior Analyst

Tampa, FL · On-site

The Application Support Senior Analyst provides technical and business support for users of Citi ... Has the ability to operate with a limited level of direct supervision. Can exercise independence of ...

Citigroup Inc.

AVP Apps Support Senior Analyst

Tampa, FL · On-site

$87 - $131/hr

The Application Support Senior Analyst provides technical and business support for users of Citi ... Has the ability to operate with a limited level of direct supervision. * Can exercise independence ...

System One

Business Application Developer

Tampa, FL · On-site

Tampa, FL Type: Direct Hire Security Clearance: Must Be Able to Obtain a DoD Secret Security ... The Business Application Developer provides design, implementation, and technical support for key ...

System One

Business Application Developer

Tampa, FL · On-site

Tampa, FL Type: Direct Hire Security Clearance: Must Be Able to Obtain a DoD Secret Security ... The Business Application Developer provides design, implementation, and technical support for key ...

System One

Business Application Developer

Tampa, FL · On-site

Tampa, FL Type: Direct Hire Security Clearance: Must Be Able to Obtain a DoD Secret Security ... The Business Application Developer provides design, implementation, and technical support for key ...

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Showing results 21-40

All JobsApplication Support JobsDirector Application Support JobsDirector Application Support Jobs in Florida

Director Application Support information

See Florida salary details

$23.2K

$120.5K

$153.9K

How much do director application support jobs pay per year?

As of Sep 4, 2026, the average yearly pay for director application support in Florida is $120,455.00, according to ZipRecruiter salary data. Most workers in this role earn between $78,500.00 and $153,200.00 per year, depending on experience, location, and employer.

What does a director of application support do?

A Director of Application Support oversees the teams and processes responsible for maintaining, troubleshooting, and improving software applications within an organization. They ensure that applications run smoothly, address user issues efficiently, and implement best practices for support and upgrades. This role involves collaborating with IT, development, and business units to align application performance with organizational goals, as well as managing budgets, staffing, and vendor relationships related to application support.

What are some common challenges faced by a director of application support, and how can they be effectively managed?

A Director of Application Support often encounters challenges such as balancing resource allocation between urgent incident resolution and long-term system improvements, managing diverse stakeholder expectations, and ensuring the team stays updated with evolving technologies. Effective management involves fostering strong communication channels with business units and IT teams, implementing clear escalation protocols, and investing in ongoing training for team members. Building a proactive culture that emphasizes root cause analysis and continuous service improvement is also key to success in this role.

What are the key skills and qualifications needed to thrive as a director of application support, and why are they important?

To thrive as a Director of Application Support, you need strong leadership abilities, in-depth knowledge of application management, and a relevant degree in computer science or a related field. Familiarity with IT service management frameworks (such as ITIL), ticketing systems, and enterprise software platforms is typically required, along with certifications like ITIL or PMP. Exceptional communication, problem-solving, and stakeholder management skills help build effective teams and foster collaboration across departments. These skills ensure reliable application performance, timely issue resolution, and alignment of IT services with organizational goals.

What are the most commonly searched types of Application Support jobs in Florida?

The most popular types of Application Support jobs in Florida are:

What are popular job titles related to Director Application Support jobs in Florida?

For Director Application Support jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Director Application Support jobs in Florida look for?

The top searched job categories for Director Application Support jobs in Florida are:

What cities in Florida are hiring for Director Application Support jobs?

Cities in Florida with the most Director Application Support job openings:

Director Application Support jobs near you
Infographic showing various Director Application Support job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $120,455 per year, or $57.9 per hour.

Senior Application Support Engineer - Assistant Vice President

Citigroup, Inc.

Tampa, FL • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 15 days ago

Citibank rating

8.4

Company rating: 8.4 out of 10

Based on 179 frontline employees who took The Breakroom Quiz

39th of 174 rated banks

Job description

The Apps Support Sr Analyst is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the area or function. Integrates subject matter and industry expertise within a defined area. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the function and overall business. Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. Requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources. Strong communication and diplomacy skills are required. Regularly assumes informal/formal leadership role within teams. Involved in coaching and training of new recruits. Significant impact in terms of project size, geography, etc. by influencing decisions through advice, counsel and/or facilitating services to others in area of specialization. Work and performance of all teams in the area are directly affected by the performance of the individual.
Responsibilities:
  • The Application Support Senior Analyst provides technical and business support for users of Citi Applcations. This includes providing quick resolutions to app issues, driving stability, efficiency and effectiveness improvements to help us and the business succeed.
  • Responsible to partner with multiple technology teams to ensure appropriate integration of functions to meet goals; identify and define necessary system enhancements; analyze existing system logic, identify problems; and recommend and implements solutions.
  • Performing Incident/Outage Management, pro-actively collaborate with Development and Infrastructure partners to identify and remediate stability risks, and engage in crisis management and cross region handholding of issues.
  • Investigation of incidents reported across a range of applications within our Custody Digital Assets and Settlements applications.
  • Engagement with ITIL processes including Major Incident management, problem management, change management etc.
  • Operate independently to identify process bottlenecks and proactively drive improvements by engaging the appropriate teams.
  • Experience in performing resiliency activities such as disaster recovery coordination from Production to Contingency site from an Application Support perspective, and Application component level resiliency tests.
  • Confidently handle outage communication with stakeholders in Business and Operations.
  • Actively participate in defining and implementing application onboarding guidelines and standards in line with Non Functional Requirements. Provide direct technical guidance to development teams on stability and supportability improvements for the applications.
  • Acts as SME to senior stakeholders and /or other team members.
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Recommended Qualifications:
  • 5 plus years experience in an Application Support role.
  • Practical problem solving and strategic thinking skills
  • Demonstrated leadership, interpersonal skills and relationship building skills
  • Service oriented attitude
  • Ability to work in a fast-paced environment
  • Experience working or leading requirement gathering efforts for multiple large development projects at one-time
  • Proficient using basic technical tools and systems
  • Good interpersonal and communication skills
  • Good all-round technical skills
  • Effectively share information with other support team members and with other technology teams
  • Ability to plan and organize workload
  • Consistently demonstrates clear and concise written and verbal communication skills
  • Ability to communicate appropriately to relevant stakeholders

Skills and Competencies:
  • Blockchain and Crypto Currency Technology Fundamentals Understanding of distributed ledgers, consensus mechanisms, and cryptographic principles as they apply to digital asset custody and settlement workflows.
  • Cloud and Distributed Technology Support Experience Experience in supporting target technology stacks such as ECS, OpenShift, and microservices at L2/L3 level in distributed, cloud-native environments
  • Site Reliability Engineering (SRE) Hands-on experience with modern observability, monitoring tools, automation tools, and resiliency management - including Open Telemetry, Grafana, and Google Cloud Observability (GCO).
  • AI Tools & Continuous Learning Familiarity with AI-assisted tools and a demonstrated willingness to continuously learn and adopt emerging technologies to enhance support efficiency and innovation.

Technical Skills:
  • SQL Server - SQL, Stored Procedures
  • Oracle or other RDBMS
  • Database performance and tuning
  • Cloud Technologies (e.g., Openshift) and Micro Services
  • Elastic Stack (ELK), Grafana, Google Cloud Observability (GCO) preferred

Education:
  • Bachelor's/University degree or equivalent experience

Job Family Group:
Technology
Job Family:
Applications Support
Time Type:
Full time
Primary Location:
Tampa Florida United States
Primary Location Full Time Salary Range:
$87 280,00 - $130 920,00
In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.
Most Relevant Skills
Please see the requirements listed above.
Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.
Anticipated Posting Close Date:
jun 29, 2026
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi's EEO Policy Statement and the Know Your Rights poster.

What Citibank employees say

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About Citigroup Inc

Sourced by ZipRecruiter

We live in an increasingly complex world. Companies these days are either born global or are going global at record speed. Business and geopolitics are forging an entirely new dynamic and consumers now expect financial services to be a seamless part of their digital lives. Citi is a bank that’s uniquely positioned for this moment. Through our vast global network and our on-the-ground expertise, we can connect the dots, anticipate change and empathize the needs of our clients and customers in ways that other banks simply cannot. Citi's mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. We have set expectations for how we must act to bring our mission to life. These expectations are at the heart of our Leadership Principles – we take ownership, we deliver with pride and we succeed together.

Industry

Banking and credit intermediation

Company size

5,001 - 10,000 Employees

Headquarters location

New York City, NY, US

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