Director Air Service Development Jobs (NOW HIRING)

As the Manager, Air Service Development, you will support Seattle-Tacoma International Airport's (SEA) efforts to expand, maintain, and optimize passenger air service. You will build strong relationships with global airlines, as well as oversee marketing and incentive programs. You will support the team's efforts in increasing passenger traffic, route diversity and airport revenue to ensure SEA's success as a global gateway.

• You will identify new route opportunities and gaps in service through market research, data, analysis and industry trends. You will monitor and evaluate route performance, and develop persuasive, data-driven route proposals to support network planning discussions with airline executives. 
• You will develop and maintain strong, collaborative relationships with global airline partners, route planners, and other industry stakeholders from a wide variety of cultures.
• You will collaborate with airline marketing and sales teams to oversee global promotional projects and ensure effective use of Port funds and full compliance with Port/State/Federal Aviation Administration (FAA) requirements.
• You will have a thorough understanding of the global aviation industry and issues that affect the market, including airline business models, corporate and leisure travel, international and federal regulatory developments, and slots. 
• You will transform complex issues and data into clear presentations and policy recommendations for Port leadership and other stakeholders.
• You will work with regional economic development organizations and other government agencies to support air service growth. 
• You will represent SEA in industry groups/committees and advocate for the Port of Seattle's preferred positions.
• You will supervise, coach, mentor, and oversee performance management and talent development of the Air Service Development Analyst.

• Experience - You have five (5) years of experience in air service development, airline network planning, commercial strategy, and/or business development, and two (2) years of supervisory/lead/mentor experience including leading a project or process.
• Desired - We hope you have experience analyzing aviation market data, passenger demand, airline economics, and route performance to build evidence based business cases for international air service, a bachelor's degree in aviation, international business, global policy, and/or an American Association of Airport Executives (AAAE) Certified Manager (CM) certification.
• Committed to Equity - You will apply equity and exemplify shared values, behaviors, and practices in all aspects of the work.  At the Port of Seattle, equity is a daily responsibility and a foundational expectation for all Port employees.
• Intercultural Expertise - You demonstrate an understanding of global dynamics, cultural norms, and international business practices. You can navigate diverse communication styles and perspectives, adjusting your approach to build trust and foster meaningful collaboration. Your interactions promote inclusion, respect, and a sense of belonging for individuals from all cultural backgrounds.
• Relationship-Oriented - You can build and maintain productive relationships with airlines, regional government, economic development organizations, travel and tourism industry representatives, and/or aviation stakeholders.
• Analytical - You demonstrate strong analytical skills and data fluency, turning raw information into clear insights that support informed decisions.
• Organizational Savviness - You operate effectively within a complex organization with competing priorities. You anticipate issues, manage resources, handle multiple projects, and balance immediate needs with long term goals.
• Effective Communicator - You have advanced communication and interpersonal skills, with the ability to garner trust and build strong, credible relationships with internal and external stakeholders at all levels.

• Work Schedule - Your normal work schedule will be Monday - Friday, 8:00 a.m. to 5:00 p.m. (40 hours per week). Slightly more flexible start and end times are available in this role. This position also requires attending meetings and events after hours, as needed.
• Work Environment - You will primarily work in an office environment. This position includes regular international travel. 
• Washington State Residency Requirement - Employees must establish a residence in Washington state within 30 days of their first day of employment and must maintain a residence in Washington State during their employment with the Port of Seattle. If a position is eligible to telework, work performed while teleworking must be performed in Washington State.
• Security Requirements - As the successful candidate, you must pass a Transportation Security Administration (TSA) background check as well as a criminal history background check with the Federal Bureau of Investigation (FBI). Your employment will be contingent upon obtaining a Port of Seattle ID badge upon clearance. You will also be required to obtain a U.S. Customs and Border Patrol (CBP) Customs Seal within 30 days of hire.

The Port of Seattle offers an extensive benefits package that rewards our staff for their valuable contributions towards the Port's mission. In addition to the summary below, benefit details for non-represented positions can be found on the Port of Seattle's website. If the position is represented by a union, please refer to the "Collective Bargaining Agreement" or contact the appropriate Union Representative for specific information related to benefits and eligibility.

• Healthcare - Medical, Dental, and Vision Care with options that work for you and your family.
• Paid Vacation - Just about four weeks per year that increases with tenure to rest and rejuvenate.
• Paid Sick Leave - At least one hour of sick leave for every 40 hours worked.
• Holidays - More than ten days per year to celebrate with family and friends away from work.
• Pension/Retirement Plans - A pension and additional savings plans to prepare for your future after the Port.
• Getting to Work - From subsidized parking and a low-cost public transit card to alternative work arrangements giving you an opportunity to work hybrid.
• Parental Leave - Six weeks of paid leave to spend with new additions to your immediate family.
• Development - From tuition reimbursement, training, stretch assignments and internal internships, we support a learning culture.
• Equity, Diversity, and Inclusion - The Port of Seattle values diversity as a source of innovation and strength. We are actively working across the organization to create a culture where all employees - regardless of race, gender, and other identities - succeed and reach their fullest potential.
• Work-Life Balance - We provide the resources to help you create habits to be healthy and balanced.
• Mission Driven - We are focused together in promoting economic opportunities and quality of life in the region by advancing trade, travel, commerce, and job creation in an equitable, accountable, and environmentally responsible manner.

Every role at the Port of Seattle is vital to our thriving community. We are a leader in moving people and cargo across the country and around the world. With facilities and property ranging in scope from a half-acre park to one of the largest airports and container terminals on the West Coast, we maximize the public assets in our portfolio with an eye toward best uses and environmental sustainability. Find out more here.
 

Our vision is to create a Port that mirrors - throughout its breadth of operations and services and within its leadership - the diversity of our communities, instill principles of equity into its culture, and ensures a fair and intentional distribution of opportunities to expand economic development and quality of life for all in our region. Find out more about how our values RAISE us up and our commitment to equity.