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Director Ad Operations Jobs in Michigan (NOW HIRING)

State of Michigan

FOA METRO Internship

Detroit, MI · On-site

Corrections - Field Operations - Metropolitan Territory Opening Date: 10/13/2025 Closing Date ... Participate in special assignments as directed by the parole supervisor Required Education and ...

State of Michigan

FOA METRO Internship

Detroit, MI

... directed by the parole supervisor Required Education and Experience Applicants: Must be enrolled in a college or University Have good written and verbal communication skills Must have a minimum GPA ...

AD Mortgage

Human Resources Director

Troy, MI

About this opportunity The HR Director will provide strategic leadership and operational oversight ... Take the first step towards a rewarding career in the mortgage industry with AD Mortgage. Our ...

ClickOrlando

Client Experience Manager

Detroit, MI · On-site

Director of Sales Strategy Work Location: Detroit, MI Description The Client Experience Manager ... Design and deliver training for Account Executives on Ad Operations processes and data-driven ...

Dayton Freight

Operations Supervisor

Jackson, MI · On-site

Effectively handle special assignments as directed * Knowledge of the LTL/ Transportation Industry ... Health, Dental, Vision, AD&D, 401(k), etc. * Paid holidays (8); paid vacation and personal days ...

Dayton Freight

Operations Supervisor

Brownstown, MI

Effectively handle special assignments as directed * Knowledge of the LTL/ Transportation Industry ... Health, Dental, Vision, AD&D, 401(k), etc. * Paid holidays (8); paid vacation and personal days ...

Dayton Freight

Operations Supervisor

Brownstown, MI · On-site

Effectively handle special assignments as directed Qualifications * Knowledge of the LTL ... Health, Dental, Vision, AD&D, 401(k), etc. * Paid holidays (8); paid vacation and personal days ...

Dayton Freight

Operations Supervisor

Jackson, MI · On-site

Effectively handle special assignments as directed Qualifications * Knowledge of the LTL ... Health, Dental, Vision, AD&D, 401(k), etc. * Paid holidays (8); paid vacation and personal days ...

Dayton Freight

Operations Supervisor

Jackson, MI · On-site

Effectively handle special assignments as directed Qualifications * Knowledge of the LTL ... Health, Dental, Vision, AD&D, 401(k), etc. * Paid holidays (8); paid vacation and personal days ...

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All JobsAd Operations JobsDirector Ad Operations JobsDirector Ad Operations Jobs in Michigan

Director Ad Operations information

See Michigan salary details

$29.6K

$93.9K

$156.5K

How much do director ad operations jobs pay per year?

As of Jul 26, 2026, the average yearly pay for director ad operations in Michigan is $93,854.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,800.00 and $118,100.00 per year, depending on experience, location, and employer.

What is a Director Ad Operations job?

A Director of Ad Operations oversees the execution, optimization, and performance of digital advertising campaigns. They manage ad trafficking, programmatic strategies, and technical implementation across multiple platforms. This role ensures that campaigns run smoothly, meet performance goals, and comply with industry standards. Additionally, they collaborate with sales, marketing, and product teams to maximize revenue and improve operational efficiency.

What are some common challenges faced by a Director Ad Operations, and how do they typically address them?

A Director Ad Operations often faces challenges such as managing multiple concurrent campaigns, ensuring accurate trafficking and reporting, staying current with evolving ad technologies, and coordinating between various stakeholders like sales, marketing, and technical teams. To address these, directors implement robust workflow processes, regularly train their teams on new tools, and maintain open communication channels to quickly resolve any discrepancies or technical issues. They also rely on strong analytical skills to monitor campaign performance and optimize outcomes. Successfully navigating these challenges ensures both client satisfaction and the achievement of business goals.

What are the key skills and qualifications needed to thrive in the Director Ad Operations position, and why are they important?

To thrive as a Director Ad Operations, you need extensive experience in digital advertising, campaign management, data analytics, and team leadership, supported by a bachelor's degree in marketing, business, or a related field. Proficiency in ad serving platforms (such as Google Ad Manager, Xandr, or The Trade Desk), reporting tools, and relevant industry certifications (like IAB Digital Media Buying & Planning) are highly valued. Outstanding organizational, problem-solving, and interpersonal communication skills are crucial to effectively manage cross-functional teams and client relationships. These abilities ensure the successful execution, optimization, and scalability of advertising campaigns, driving revenue and operational excellence.

What are the most commonly searched types of Ad Operations jobs in Michigan? The most popular types of Ad Operations jobs in Michigan are:
What are popular job titles related to Director Ad Operations jobs in Michigan? For Director Ad Operations jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Director Ad Operations jobs in Michigan look for? The top searched job categories for Director Ad Operations jobs in Michigan are:
Director Ad Operations jobs near you
Infographic showing various Director Ad Operations job openings in Michigan as of July 2026, with employment types broken down into 80% Full Time, 16% Part Time, and 4% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $93,854 per year, or $45.1 per hour.

Applied Epic Operations Specialist (Insurance)

Tropolis Holdings, LLC

Northville, MI • On-site

Full-time

Posted 3 days ago

Job description

Position Summary 

Tropolis is seeking an Applied Epic Operations Specialist to support the agency's ongoing onboarding, conversion, and day-two operations across its sub-agencies. As Tropolis continues to acquire and integrate insurance  brokerages in waves, the Director of Epic Integration needs a dedicated partner to absorb the operational, training, and support workload that currently competes with strategic integration planning. 

This role sits at the intersection of Applied Epic administration, agency workflow, and end-user enablement. The Specialist will be the practical, in-the-trenches resource that newly onboarded teams call when something does not work the Tropolis way, and the steady hand that keeps existing teams productive while the Director focuses on the next wave of integration. 

The right candidate is comfortable operating with the agency lens, not just the software lens — they understand that knowing which status drives which report is as important as knowing which button to click. 

Key Responsibilities 

Onboarding & Conversion Support 

  • Status tracking — Maintain accurate task and milestone status in Monday.com throughout onboarding and conversion, ensuring updates are timely and complete. 

  • Epic data hygiene — Keep Applied Epic current during onboarding and conversions, including activities, roles, workflows, and data updates. 

  • Post-conversion cleanup — Execute data cleanup tasks that are too complex or context-dependent for the VA team but remain process-driven and repeatable. 

  • Cross-team coordination — Serve as the point of ownership for onboarding tasks that do not yet have a clear home on another team. 

Go-Live & Training Support 

  • Live go-live coverage — Host extended (full-day, where needed) live support sessions during go-lives and attend on-site when teams require in-person help; provide immediate, instantaneous response during cutover windows. 

  • Tropolis-specific training — Deliver live training that goes beyond generic Epic functionality and reflects how Tropolis actually operates: our workflows, naming conventions, attachment standards, renewal stages, and SOPs. 

  • Vendor handoff — Bridge the gap between third-party trainers (e.g., Brenner) who teach Epic processes and the Tropolis processes new teams actually need to follow on day one. 

Day-Two Epic Support 

  • Support intake — Field and triage the Epic Support email inbox and chat bot questions; resolve at first touch where possible and escalate cleanly when not. 

  • Dashboard & reporting support — Partner with the dashboard owner on Epic-side context (which statuses, activities, and field values drive which reports), so technical dashboard work is not blocked waiting on agency-process knowledge. 

  • AI workflow rollout — Help implement AI-driven changes in Epic with CoverFlow and other partners, including configuration, testing, and end-user enablement. 

Documentation & Continuous Improvement 

  • SOP support — Contribute to procedure documentation under the direction of the Director of Epic Integration; capture institutional knowledge from go-lives and support tickets so the next wave benefits from the last. 

  • Issue patterns — Surface recurring user issues, training gaps, and data-quality patterns to inform process improvements and future training content. 

Required Qualifications 

  • 3–5 years of experience in an insurance agency operations, agency systems, or P&C/Benefits administration role. 

  • Hands-on, working knowledge of Applied Epic (or equivalent agency management system, e.g., TAM, HawkSoft, AMS360) — including activities, attachments, lines of business, renewal workflows, and reporting. 

  • Demonstrated comfort training and supporting end users, including in live, high-pressure settings such as conversions or cutovers. 

  • Strong organizational habits and the ability to keep multiple parallel onboardings tracked and current in tools like Monday.com. 

  • Clear, professional written communication suitable for support tickets, training materials, and cross-functional coordination. 

Preferred Qualifications 

  • Experience supporting a multi-agency or holding-company environment with multiple sub-agencies operating on a shared platform. 

  • Familiarity with CoverFlow, HubSpot, or other systems commonly integrated with Applied Epic. 

  • Exposure to AI-enabled tooling in an agency operations context. 

  • Background in M&A integration, conversions from legacy AMS platforms, or post-acquisition data cleanup. 

What Success Looks Like 

In the first 90 days, the Specialist is the de facto first point of contact for the Epic support inbox and chat bot, has shadowed at least one go-live, and has taken ownership of Monday.com status maintenance across active onboardings. 

Within six months, newly onboarded teams report that go-live support felt sufficient and timely, dashboard owners are no longer blocked on agency-process questions, and the Director of Epic Integration has visibly recovered capacity for forward-looking integration planning and SOP work. 

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