Concierge
$15 - $19.25/hr
... environment, providing excellent customer service, and managing front desk operations. The ... Collaboration * Work closely with the Executive Director, Resident Services team, and other ...
Concierge
$15 - $19.25/hr
... environment, providing excellent customer service, and managing front desk operations. The ... Collaboration * Work closely with the Executive Director, Resident Services team, and other ...
Service Technician
Terre Haute, IN · On-site
Self-motivated with the proven ability prioritize and work independently with minimal direct supervision About the Company Smart Care is a national repair and service provider for commercial ...
Service Technician
Terre Haute, IN · On-site
Self-motivated with the proven ability prioritize and work independently with minimal direct supervision About the Company Smart Care is a national repair and service provider for commercial ...
Direct Support Lead
New Augusta, IN · On-site
$14.25 - $17.50/hr
SUMMARY Provides leadership to Life Skills Trainers (LST) in the residence and in the community and provides direct services to program participants. ESSENTIAL JOB FUNCTIONS The requirements listed ...
Direct Support Lead
New Augusta, IN · On-site
$14.25 - $17.50/hr
SUMMARY Provides leadership to Life Skills Trainers (LST) in the residence and in the community and provides direct services to program participants. ESSENTIAL JOB FUNCTIONS The requirements listed ...
Self-motivated with the proven ability prioritize and work independently with minimal direct supervision About the Company Smart Care is a national repair and service provider for commercial ...
Self-motivated with the proven ability prioritize and work independently with minimal direct supervision About the Company Smart Care is a national repair and service provider for commercial ...
Direct Support Lead
Fort Wayne, IN · On-site
$13.75 - $16.75/hr
ResCare Community Living, a part of the Sevita family, provides quality services that empower ... Provide leadership and supervision to staff in the residence and community while providing direct ...
Direct Support Lead
Fort Wayne, IN · On-site
$13.75 - $16.75/hr
ResCare Community Living, a part of the Sevita family, provides quality services that empower ... Provide leadership and supervision to staff in the residence and community while providing direct ...
Direct Support Professional
Fort Wayne, IN · On-site
$13.75 - $16.75/hr
Mentor Community Services , a part of the Sevita family, provides community-based services for ... Provide leadership and supervision to staff in the residence and community while providing direct ...
Direct Support Professional
Fort Wayne, IN · On-site
$13.75 - $16.75/hr
Mentor Community Services , a part of the Sevita family, provides community-based services for ... Provide leadership and supervision to staff in the residence and community while providing direct ...
Direct Support Lead
Fort Wayne, IN · On-site
$13.75 - $16.75/hr
ResCare Community Living, a part of the Sevita family, provides quality services that empower ... Provide leadership and supervision to staff in the residence and community while providing direct ...
Direct Support Lead
Fort Wayne, IN · On-site
$13.75 - $16.75/hr
ResCare Community Living, a part of the Sevita family, provides quality services that empower ... Provide leadership and supervision to staff in the residence and community while providing direct ...
Direct Support Lead
Merrillville, IN · On-site
$14.75 - $18/hr
ResCare Community Living, a part of the Sevita family, provides quality services that empower ... Provide leadership and supervision to staff in the residence and community while providing direct ...
Direct Support Lead
Merrillville, IN · On-site
$14.75 - $18/hr
ResCare Community Living, a part of the Sevita family, provides quality services that empower ... Provide leadership and supervision to staff in the residence and community while providing direct ...
Direct Support Lead
New Haven, IN · On-site
$13.75 - $16.75/hr
Mentor Community Services , a part of the Sevita family, provides community-based services for ... Provide leadership and supervision to staff in the residence and community while providing direct ...
Direct Support Lead
New Haven, IN · On-site
$13.75 - $16.75/hr
Mentor Community Services , a part of the Sevita family, provides community-based services for ... Provide leadership and supervision to staff in the residence and community while providing direct ...
Direct Support Lead
South Bend, IN · On-site
$12.75 - $15.50/hr
Mentor Community Services , a part of the Sevita family, provides community-based services for ... Provide leadership and supervision to staff in the residence and community while providing direct ...
Direct Support Lead
South Bend, IN · On-site
$12.75 - $15.50/hr
Mentor Community Services , a part of the Sevita family, provides community-based services for ... Provide leadership and supervision to staff in the residence and community while providing direct ...
Direct Support Lead
Fort Wayne, IN · On-site
$13.75 - $16.75/hr
Mentor Community Services , a part of the Sevita family, provides community-based services for ... Provide leadership and supervision to staff in the residence and community while providing direct ...
Direct Support Lead
Fort Wayne, IN · On-site
$13.75 - $16.75/hr
Mentor Community Services , a part of the Sevita family, provides community-based services for ... Provide leadership and supervision to staff in the residence and community while providing direct ...
Direct Support Lead
Crows Nest, IN · On-site
$14.25 - $17.50/hr
REM Community Services, a part of the Sevita family, provides community-based services for ... Provide leadership and supervision to staff in the residence and community while providing direct ...
Direct Support Lead
Crows Nest, IN · On-site
$14.25 - $17.50/hr
REM Community Services, a part of the Sevita family, provides community-based services for ... Provide leadership and supervision to staff in the residence and community while providing direct ...
Direct Support Lead
Auburn, IN · On-site
$14 - $17/hr
Mentor Community Services , a part of the Sevita family, provides community-based services for ... Provide leadership and supervision to staff in the residence and community while providing direct ...
Direct Support Lead
Auburn, IN · On-site
$14 - $17/hr
Mentor Community Services , a part of the Sevita family, provides community-based services for ... Provide leadership and supervision to staff in the residence and community while providing direct ...
Direct Support Lead
New Haven, IN · On-site
$13.75 - $16.75/hr
Mentor Community Services , a part of the Sevita family, provides community-based services for ... Provide leadership and supervision to staff in the residence and community while providing direct ...
Direct Support Lead
New Haven, IN · On-site
$13.75 - $16.75/hr
Mentor Community Services , a part of the Sevita family, provides community-based services for ... Provide leadership and supervision to staff in the residence and community while providing direct ...
Direct Support Lead
Fort Wayne, IN · On-site
$12.25 - $15/hr
Mentor Community Services , a part of the Sevita family, provides community-based services for ... Provide leadership and supervision to staff in the residence and community while providing direct ...
Direct Support Lead
Fort Wayne, IN · On-site
$12.25 - $15/hr
Mentor Community Services , a part of the Sevita family, provides community-based services for ... Provide leadership and supervision to staff in the residence and community while providing direct ...
Direct Support Lead
Columbus, IN · On-site
$12.75 - $15.50/hr
ResCare Community Living, a part of the Sevita family, provides quality services that empower ... Provide leadership and supervision to staff in the residence and community while providing direct ...
Direct Support Lead
Columbus, IN · On-site
$12.75 - $15.50/hr
ResCare Community Living, a part of the Sevita family, provides quality services that empower ... Provide leadership and supervision to staff in the residence and community while providing direct ...
Direct Support Lead
Fort Wayne, IN · On-site
$13.75 - $16.75/hr
Mentor Community Services , a part of the Sevita family, provides community-based services for ... Provide leadership and supervision to staff in the residence and community while providing direct ...
Direct Support Lead
Fort Wayne, IN · On-site
$13.75 - $16.75/hr
Mentor Community Services , a part of the Sevita family, provides community-based services for ... Provide leadership and supervision to staff in the residence and community while providing direct ...
Direct Support Lead
Fort Wayne, IN · On-site
$15 - $18.25/hr
Mentor Community Services , a part of the Sevita family, provides community-based services for ... Provide leadership and supervision to staff in the residence and community while providing direct ...
Direct Support Lead
Fort Wayne, IN · On-site
$15 - $18.25/hr
Mentor Community Services , a part of the Sevita family, provides community-based services for ... Provide leadership and supervision to staff in the residence and community while providing direct ...
Direct Support Lead
Fort Wayne, IN · On-site
$13.75 - $16.75/hr
Mentor Community Services , a part of the Sevita family, provides community-based services for ... Provide leadership and supervision to staff in the residence and community while providing direct ...
Direct Support Lead
Fort Wayne, IN · On-site
$13.75 - $16.75/hr
Mentor Community Services , a part of the Sevita family, provides community-based services for ... Provide leadership and supervision to staff in the residence and community while providing direct ...
Direct Support Lead
Fort Wayne, IN · On-site
$13.50 - $16.50/hr
Mentor Community Services , a part of the Sevita family, provides community-based services for ... Provide leadership and supervision to staff in the residence and community while providing direct ...
Direct Support Lead
Fort Wayne, IN · On-site
$13.50 - $16.50/hr
Mentor Community Services , a part of the Sevita family, provides community-based services for ... Provide leadership and supervision to staff in the residence and community while providing direct ...
Direct Service Provider information
See Indiana salary details
$7.55 - $8.57
0% of jobs
$8.57 - $9.59
0% of jobs
$9.59 - $10.61
2% of jobs
$10.61 - $11.62
8% of jobs
$11.62 - $12.64
5% of jobs
$13.63 is the 25th percentile. Wages below this are outliers.
$12.64 - $13.66
9% of jobs
$13.66 - $14.68
21% of jobs
The median wage is $14.98 / hr.
$14.68 - $15.70
13% of jobs
$15.70 - $16.72
13% of jobs
$16.99 is the 75th percentile. Wages above this are outliers.
$16.72 - $17.74
13% of jobs
$17.74 - $18.76
16% of jobs
$7
$15
$18
How much do direct service provider jobs pay per hour?
As of Jul 25, 2026, the average hourly pay for direct service provider in Indiana is $15.04, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $17.16 per hour, depending on experience, location, and employer.
What are some common challenges Direct Service Providers face when supporting clients, and how can these be managed?
Direct Service Providers often encounter challenges such as managing clients with diverse and complex needs, navigating emotional situations, and balancing administrative tasks with direct care. These challenges can be managed by leaning on strong communication skills, seeking regular supervision or peer support, and utilizing ongoing training opportunities to stay informed about best practices. Building trust and maintaining professional boundaries with clients are also crucial for success and personal well-being in this role.
What is the difference between Direct Service Provider vs Personal Care Assistant?
| Aspect | Direct Service Provider | Personal Care Assistant |
|---|---|---|
| Certifications | Varies; often includes training or certification depending on state | Often requires certification or training, such as CPR or first aid |
| Work Environment | Community settings, clients' homes, healthcare facilities | Primarily in clients' homes or healthcare settings |
| Employer & Industry Usage | Home care agencies, healthcare providers, community organizations | Home health agencies, private clients, healthcare facilities |
| Job Focus | Providing a range of support services including personal care, companionship, and assistance with daily activities | Assisting with personal care, mobility, and daily living tasks |
Both roles involve supporting individuals with daily needs, but a Direct Service Provider often has a broader scope of services and may work in various settings, while a Personal Care Assistant typically focuses on personal care tasks primarily in home environments.
What Is a Direct Service Provider?
A direct service provider is an employee who provides care services to people who are unable to perform tasks on their own. In this job, your duties may include helping people in an assisted living facility with daily chores, errands, and activities. Qualifications for this career are a high school diploma and work experience. Some employers may provide on-the-job training. You need patience, strong communication skills, and the ability to perform basic household tasks. Some employers may ask that you have a valid driver’s license for transportation purposes.
What are Direct Service Providers?
Direct Service Providers (DSPs) are professionals who offer hands-on support and assistance to individuals with disabilities or special needs. Their work often includes helping clients with daily living activities, personal care, transportation, and participation in community activities. DSPs play a crucial role in promoting independence, empowerment, and quality of life for the people they serve. They may work in residential homes, day programs, or clients' personal residences, ensuring that each individual receives the care and support they need.
What are the key skills and qualifications needed to thrive as a Direct Service Provider, and why are they important?
To thrive as a Direct Service Provider, you generally need a high school diploma or equivalent, basic caregiving skills, and knowledge of safety and health protocols. Familiarity with client documentation systems, first aid/CPR certification, and assistive technology is often required. Patience, strong interpersonal communication, and problem-solving abilities are essential soft skills for building trust and supporting clients effectively. These skills and qualifications are critical to ensuring client well-being, safety, and the delivery of high-quality, person-centered care.
More about Direct Service Provider jobs
What are popular job titles related to Direct Service Provider jobs in Indiana? For Direct Service Provider jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Direct Service Provider jobs in Indiana look for? The top searched job categories for Direct Service Provider jobs in Indiana are:
What cities in Indiana are hiring for Direct Service Provider jobs? Cities in Indiana with the most Direct Service Provider job openings:
$15 - $19.25/hr
Other
Posted 10 days ago
Job description
Description
Job Summary:
The Concierge for Vita is the first point of contact for residents, families, and visitors in the assisted living and memory care community. This role is responsible for creating a positive and welcoming environment, providing excellent customer service, and managing front desk operations. The Concierge supports residents by addressing their needs, coordinating services, and offering administrative assistance to the community team.
Key Responsibilities:
Customer Service
- Greet residents, families, visitors, and staff with warmth and professionalism, ensuring a welcoming atmosphere.
- Address inquiries, requests, and concerns promptly and courteously, providing accurate information or directing individuals to the appropriate person or department.
- Build positive relationships with residents and their families by offering personalized assistance and attentive service.
Front Desk Operations
- Answer and manage incoming phone calls, emails, and messages, ensuring they are routed appropriately.
- Maintain the front desk area, ensuring it is clean, organized, and well-stocked with informational materials.
- Handle check-ins, sign-ins, and security protocols for visitors and vendors to ensure resident safety.
Resident Support
- Assist residents with scheduling transportation, coordinating appointments, or arranging special services as requested.
- Provide reminders for events, meals, or other community activities to ensure residents stay engaged and informed.
- Monitor common areas and notify staff of any resident needs or concerns requiring additional support.
Administrative Duties
- Manage and distribute mail, packages, and other deliveries for residents and staff.
- Support administrative tasks such as filing, data entry, or preparing communication materials for residents and families.
- Assist in coordinating community events, programs, and meetings as directed by leadership.
- Assists with sales scheduling, collecting documents for eligibility, and accepting checks and documenting accordingly.
Emergency Response
- Act as a point of contact during emergencies, ensuring proper procedures are followed and appropriate staff are alerted.
- Maintain knowledge of emergency protocols and assist residents, visitors, or staff during unexpected situations.
Collaboration
- Work closely with the Executive Director, Resident Services team, and other departments to support community operations and resident satisfaction.
- Communicate effectively with caregivers, maintenance, dining staff, and other team members to ensure resident needs are met.
- Other duties as required
Requirements
Qualifications:
Education and Experience:
- High school diploma or equivalent required; some college coursework preferred.
- Previous experience in a customer service or administrative role, preferably in a senior living or healthcare environment.
Skills:
- Exceptional customer service and interpersonal skills, with the ability to build rapport with residents, families, and staff.
- Strong organizational and multitasking abilities to handle a variety of tasks efficiently.
- Proficient in Microsoft Office (Word, Excel, Outlook) and other relevant software.
- Excellent verbal and written communication skills.
- Ability to handle sensitive information with confidentiality and professionalism.