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Anthem Customer Service Jobs in Indiana (NOW HIRING)

Aim Transportation Solutions

Be Seen First

Heavy Duty Diesel Mechanic - $10,000 bonus

Hammond, IN · On-site

$32 - $40/hr

Willing to work at customers site from time to time Requirements * 2+ years diesel mechanic ... Anthem Blue Cross/Blue Shield Medical Coverage * Dental and Vision * 401K Company Match * Paid ...

Aim Transportation Solutions

Be Seen First

Heavy Duty Diesel Mechanic - $10,000 bonus

Hammond, IN · On-site

$32 - $40/hr

Willing to work at customers site from time to time Requirements * 2+ years diesel mechanic ... Anthem Blue Cross/Blue Shield Medical Coverage * Dental and Vision * 401K Company Match * Paid ...

Tjx

Transportation Coor

Brownsburg, IN · On-site

$23 - $24/hr

Strong Customer Service and teamwork skills. * Be timely to work. Get to know us Discover Different: TJX Anthem - Discover Different / Decouvrez Different - Bing video Our Differences, make us ...

TJX Companies

Transportation Coor

Brownsburg, IN · On-site

$23 - $24/hr

Strong Customer Service and teamwork skills. * Be timely to work. Get to know us Discover Different: TJX Anthem - Discover Different / Decouvrez Different - Bing video Our Differences, make us ...

TJX Companies

Transportation Coor

Brownsburg, IN · On-site

$23 - $24/hr

Strong Customer Service and teamwork skills. * Be timely to work. Get to know us Discover Different: TJX Anthem - Discover Different / Découvrez Différent - Bing video Our Differences, make us ...

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All JobsAnthem Customer Service JobsAnthem Customer Service Jobs in Indiana

Anthem Customer Service information

See Indiana salary details

$9

$17

$25

How much do anthem customer service jobs pay per hour?

As of Aug 3, 2026, the average hourly pay for anthem customer service in Indiana is $17.89, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $19.90 per hour, depending on experience, location, and employer.

How can I make 2000 a week working from home?

Anthem Customer Service representatives can potentially earn $2,000 a week by working full-time, handling a high volume of calls, and gaining experience. Increasing earnings may also involve taking on overtime, improving communication skills, and working during peak hours or in specialized roles within customer service. However, typical pay rates for this role are generally lower, and reaching such income levels often requires additional responsibilities or supplemental income sources.

What is the highest paying customer service job?

In customer service, managerial roles such as Customer Service Manager or Director typically offer the highest salaries, often exceeding $70,000 annually. Specialized roles like Technical Support Manager or Customer Success Director can also command higher pay, especially with experience and industry certifications.

What are some common challenges faced by Anthem Customer Service Representatives and how can they overcome them?

Anthem Customer Service Representatives often encounter challenges such as managing high call volumes, addressing complex healthcare benefit questions, and handling emotionally charged situations with empathy. Staying up-to-date on policy changes and leveraging internal knowledge bases can help resolve member inquiries efficiently. Team collaboration and ongoing training are essential for building confidence and problem-solving skills, which ultimately lead to more positive customer interactions and professional growth.

What are the key skills and qualifications needed to thrive as an Anthem Customer Service Representative, and why are they important?

To thrive as an Anthem Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and basic computer proficiency is typically required. Patience, empathy, and active listening are essential soft skills for understanding and assisting diverse member needs. These qualities ensure efficient resolution of customer inquiries, member satisfaction, and a positive brand experience.

What does an Anthem Customer Service representative do?

An Anthem Customer Service representative assists members with questions about their health insurance plans, benefits, claims, and coverage. They help resolve issues, explain policy details, and process requests such as billing inquiries or updates to account information. Representatives also guide members in finding providers, understanding billing statements, and utilizing Anthem’s online resources. Their goal is to provide accurate information and ensure a positive customer experience.

What jobs pay 4000 a week without a degree?

Jobs that can pay $4,000 a week without a degree often include roles such as sales managers, real estate brokers, or skilled trades like electricians and plumbers, which may require experience or licensing. High-paying positions in sales, entrepreneurship, or specialized trades typically rely on skills, performance, and certifications rather than formal education.

What is the difference between Anthem Customer Service vs Anthem Claims Specialist?

AspectAnthem Customer ServiceAnthem Claims Specialist
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; knowledge of claims processing
Work EnvironmentCall centers, office settingsOffice-based, claims processing departments
Employer & Industry UsageHealth insurance customer supportClaims review and processing within health insurance
Common Search & ComparisonCustomer support roles in health insuranceClaims processing roles in health insurance

Anthem Customer Service representatives primarily handle member inquiries, provide support, and resolve issues related to health insurance plans. In contrast, Anthem Claims Specialists focus on reviewing, processing, and managing insurance claims. While both roles require knowledge of health insurance policies, the Customer Service role emphasizes communication skills, whereas Claims Specialists need detailed claims processing knowledge.

What is the Anthem hiring process like?

The Anthem customer service hiring process typically involves submitting an online application, completing a phone or virtual interview, and participating in an in-person or virtual assessment to evaluate communication and problem-solving skills. Candidates may also undergo background checks and onboarding training before starting the role.
What are popular job titles related to Anthem Customer Service jobs in Indiana? For Anthem Customer Service jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Anthem Customer Service jobs in Indiana look for? The top searched job categories for Anthem Customer Service jobs in Indiana are:
Anthem Customer Service jobs near you
Infographic showing various Anthem Customer Service job openings in Indiana as of July 2026, with employment types broken down into 93% Full Time, and 7% Part Time. Highlights an 100% In-person job distribution, with an average salary of $37,204 per year, or $17.9 per hour.

Customer Service Specialist

IFP Automation

Fishers, IN

$40K - $55K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 22 days ago

Job description

Overview: IFP Automation is seeking a highly motivated Customer Service Specialist to join our team in Fishers, Indiana. We are a family-owned automation and motion control supplier that has proudly served customers throughout the US since 1976. With recent expansions to our facility and team, this role presents an exciting opportunity for professional growth in a collaborative and innovation-driven environment.

What You’ll Do: Provide exceptional service to customers and internal teams by promptly and accurately:

  • Responding to customer and interdepartmental inquiries.
  • Provide administrative and customer service support to outside sales engineers, including generating quotes, entering orders, expediting deliveries, and assisting with other tasks to help manage their assigned accounts efficiently.
  • Independently research and retain technical product information, with support and training provided by our in-house electrical and mechanical application engineers as needed.
  • Preparing and following up on customer quotations.
  • Processing and expediting customer and vendor orders as needed.
  • Assisting with product identification, pricing, and delivery coordination.
  • Contacting customers as directed to ensure follow-through and satisfaction.
  • Preparing weekly order status reports for selected accounts.
  • Monitoring database entries for inconsistencies and making corrections as necessary.
  • Occasionally traveling for vendor or product training sessions.
  • Warehouse Support (Occasional, as needed to fill in during PTO or when asked by supervisor):
    • Pull, package, and process outgoing shipments via FedEx, UPS, and LTL carriers
    • Receive, check in, and process inbound vendor shipments
    • Track inbound shipments for freight cost accuracy and classification
    • Maintain warehouse inventory organization and cleanliness
    • Assist with physical inventory cycle counts and bin location accuracy in ERP
    • Operate forklift, hand truck, or other equipment to move and store materials

What We’re Looking For:

  • 2+ years of customer service experience, ideally in an industrial, technical, or distribution setting.
  • Ability and willingness to be in our Fishers Indiana office each business day.
  • Familiarity with motion control, automation, or industrial components is a strong plus, but not required.
  • Proficient in ERP systems (e.g., Trulinx, P21, Epicore, SAP) and Microsoft Office applications, with the ability to manage data accurately and efficiently across platforms.
  • Strong problem-solving skills and the ability to think critically under pressure.
  • Excellent verbal and written communication skills.
  • Strong attention to detail and ability to manage multiple priorities.
  • Comfort working with or learning technical product data with internal support.
  • Willingness to jump in and support warehouse operations as needed.
  • Forklift experience (certification a plus, or willingness to be trained).
  • A team player with a proactive, customer-first mindset.

What We Offer:

  • Competitive compensation based on experience.
  • 401(k) with company match.
  • Anthem health insurance (6 plan options).
  • Dental, vision, and life insurance.
  • Short- and long-term disability insurance.
  • Health savings account (with eligible plans).
  • Paid time off and paid holidays.
  • Ongoing professional development and training opportunities.

Why IFP Automation? At IFP, our culture is built on trust, innovation, teamwork, and integrity. We are proud to be technology-driven and customer-focused, and we invest in our people through education, team collaboration, and the pursuit of continuous improvement.