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Anthem Customer Service Jobs (NOW HIRING)

Anthem Coffee

Customer Service

Puyallup, WA · On-site

$17.50 - $23.75/hr

The person who applies for this position has the ability to explain menu items to customers and ... food service and ensuring guests orders are correct, will be trained to prepare and/or serve a ...

Anthem Coffee

Customer Service

Puyallup, WA · On-site

$17.25 - $23.25/hr

The person who applies for this position has the ability to explain menu items to customers and ... food service and ensuring guests orders are correct, will be trained to prepare and/or serve a ...

Anthem Coffee

Customer Service

Puyallup, WA · On-site

$17.50 - $23.75/hr

The person who applies for this position has the ability to explain menu items to customers and ... food service and ensuring guests orders are correct, will be trained to prepare and/or serve a ...

Anthem Coffee

Customer Service

Tacoma, WA · On-site

$17.25 - $23.25/hr

The person who applies for this position has the ability to explain menu items to customers and ... food service and ensuring guests orders are correct, will be trained to prepare and/or serve a ...

Anthem Coffee

Customer Service

Tacoma, WA · On-site

$17.25 - $23.25/hr

The person who applies for this position has the ability to explain menu items to customers and ... food service and ensuring guests orders are correct, will be trained to prepare and/or serve a ...

Anthem Coffee

Customer Service

Tacoma, WA · On-site

$17.25 - $23.25/hr

The person who applies for this position has the ability to explain menu items to customers and ... food service and ensuring guests orders are correct, will be trained to prepare and/or serve a ...

ITS MY PARTY INC

Bartender, The Anthem

Washington, DC · On-site

$10/hr

The Anthem is searching for professional and friendly individual who enjoys interacting with ... Greet customers promptly and courteously. * Provide high speed drink service in a timely fashion.

I.M.P.

Bartender, The Anthem

Washington, DC · On-site

$10/hr

The Anthem is searching for professional and friendly individual who enjoys interacting with ... Greet customers promptly and courteously. * Provide high speed drink service in a timely fashion.

Circle K

Customer Service Rep

Phoenix, AZ · On-site

$16 - $21.50/hr

Store 2709192: 4135 W Anthem Way, Phoenix, Arizona 85085 Shift Availability Flexible Availability Time Type Customer Service Representative We want you to join our team as a Customer Service ...

Circle K Stores, Inc.

Customer Service Rep

Phoenix, AZ · On-site

$16.25 - $22/hr

Store 2709192: 4135 W Anthem Way, Phoenix, Arizona 85085 Shift Availability Flexible Availability Time Type Customer Service Representative We want you to join our team as a Customer Service ...

Circle K Stores, Inc.

Customer Service Rep

Phoenix, AZ

$16 - $21.50/hr

Store 2709192: 4135 W Anthem Way, Phoenix, Arizona 85085 Shift Availability Flexible Availability Time Type Customer Service Representative We want you to join our team as a Customer Service ...

Circle K

Customer Service Representative

Phoenix, AZ · On-site

$16 - $21.50/hr

Store 2709189: 3502 W Anthem Way, Phoenix, Arizona 85086 Shift Availability Days & Evenings & Overnight Time Type Part time Customer Service Representative We want you to join our team as a Customer ...

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How much do anthem customer service jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for anthem customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are some common challenges faced by Anthem Customer Service Representatives and how can they overcome them?

Anthem Customer Service Representatives often encounter challenges such as managing high call volumes, addressing complex healthcare benefit questions, and handling emotionally charged situations with empathy. Staying up-to-date on policy changes and leveraging internal knowledge bases can help resolve member inquiries efficiently. Team collaboration and ongoing training are essential for building confidence and problem-solving skills, which ultimately lead to more positive customer interactions and professional growth.

What are the key skills and qualifications needed to thrive as an Anthem Customer Service Representative, and why are they important?

To thrive as an Anthem Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and basic computer proficiency is typically required. Patience, empathy, and active listening are essential soft skills for understanding and assisting diverse member needs. These qualities ensure efficient resolution of customer inquiries, member satisfaction, and a positive brand experience.

What does an Anthem Customer Service representative do?

An Anthem Customer Service representative assists members with questions about their health insurance plans, benefits, claims, and coverage. They help resolve issues, explain policy details, and process requests such as billing inquiries or updates to account information. Representatives also guide members in finding providers, understanding billing statements, and utilizing Anthem’s online resources. Their goal is to provide accurate information and ensure a positive customer experience.

What is the difference between Anthem Customer Service vs Anthem Claims Specialist?

AspectAnthem Customer ServiceAnthem Claims Specialist
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; knowledge of claims processing
Work EnvironmentCall centers, office settingsOffice-based, claims processing departments
Employer & Industry UsageHealth insurance customer supportClaims review and processing within health insurance
Common Search & ComparisonCustomer support roles in health insuranceClaims processing roles in health insurance

Anthem Customer Service representatives primarily handle member inquiries, provide support, and resolve issues related to health insurance plans. In contrast, Anthem Claims Specialists focus on reviewing, processing, and managing insurance claims. While both roles require knowledge of health insurance policies, the Customer Service role emphasizes communication skills, whereas Claims Specialists need detailed claims processing knowledge.

More about Anthem Customer Service jobs
What cities are hiring for Anthem Customer Service jobs? Cities with the most Anthem Customer Service job openings:
What states have the most Anthem Customer Service jobs? States with the most job openings for Anthem Customer Service jobs include:
What job categories do people searching Anthem Customer Service jobs look for? The top searched job categories for Anthem Customer Service jobs are:
Anthem Customer Service jobs near you
Infographic showing various Anthem Customer Service job openings in the United States as of June 2026, with employment types broken down into 71% Full Time, 26% Part Time, and 3% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Customer Service & Order Entry Representative

Customer Service & Order Entry Representative

ENPRESS LLC

Eastlake, OH

$250K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 2 days ago

Job description

Title: Customer Service & Order Entry Representative

Reports to: VP Sales & Marketing

Job overview:

This is an entry-level position. Previous customer service or administrative experience is preferred but not required. This individual is to answer phones, enter customer orders, communicate delivery timelines for customer orders and to work with Operations Manager on production scheduling. Proficiency in communicating with customers and prospective clients is critical.

Responsibilities and Duties:

  • Process customer purchase orders and assist with additional customer service and sales support functions as assigned
  • Working with production Plant Managers on customer order scheduling and shipping
  • Communicate via phone and email with customers regarding product support and order timelines.
  • Field inbound phone calls and route to appropriate team member for follow-up
  • Enter lead generation data into SUGAR CRM program
  • Assist customers with basic product questions and troubleshoot common issues via phone and email
  • Shipping paperwork and arrangements with carriers for customer shipments
  • Routing qualified opportunities to appropriate Sales Representative for further development


Skills and Competencies:

  • Proficiency with Microsoft Office to include Excel, Word, Outlook
  • Experience using Zoom and/or TEAMS communication platforms
  • Effective communication over the phone (and email)
  • Problem solver (define the problem, generate alternatives, evaluate, and select alternatives)
  • Experienced and willingness with cold calling prospective customers
  • Time management skills- ability to multi-task and stay organized.
  • Ability to work collaboratively in a team environment
  • 0–5 years of customer service, administrative, or related experience preferred
  • Experience in the Water Treatment Industry preferred, but not required
  • College degree preferred.
  • This position works in a fast-paced manufacturing environment requiring frequent communication with customers, production staff, and shipping personnel


**Summary of Benefits**


  • Medical / Dental (Medical Mutual) cafeteria style plan where employee pays for 35% of total benefits chosen. Vision (EyeMed) and Life/STD/LTD/ADD (Anthem) 100% Paid by Enpress.


  • Anthem Life Insurance @ 150% of base salary up to $250,000


  • Anthem Short Term / Long Term Disability - 60% of payroll


  • Anthem Accidental Death & Dismemberment - 60% of payroll


  • 401k Plan with Company match of .50 of every dollar contributed by the employee up to 6% - eligible after 90 days of employment


  • Flexible Spending Account – Administered by TASC


  • Paid Holidays


  • PTO/Vacation accrual program beginning after 30 days of employment


  • Profit share bonus program


  • The employee qualifies for healthcare benefits on the 1st day of the following month following 30 days of employment



*Background and Drug Screen are Required

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