ZipRecruiter

Log In

1

Anthem Customer Service Jobs (NOW HIRING)

ITS MY PARTY INC

Barista, Anthem

Washington, DC · On-site

$18.50/hr

Provide friendly and efficient customer service. * Operate the POS system and accurately process ... Why Join The Anthem? * Fun, high-energy live entertainment environment. * On-the-job training.

I.M.P.

Barista, Anthem

Washington, DC

$18.50/hr

Provide friendly and efficient customer service. * Operate the POS system and accurately process ... Why Join The Anthem? * Fun, high-energy live entertainment environment. * On-the-job training.

ITS MY PARTY INC

Bartender, The Anthem

Washington, DC · On-site

$10.50/hr

Greet guests promptly and provide exceptional customer service. * Prepare and serve alcoholic and ... Why Join the Anthem? * Exciting live music and entertainment atmosphere. * Flexible scheduling.

I.M.P.

Bartender, The Anthem

Washington, DC · On-site

$10.50/hr

Greet guests promptly and provide exceptional customer service. * Prepare and serve alcoholic and ... Why Join the Anthem? * Exciting live music and entertainment atmosphere. * Flexible scheduling.

ITS MY PARTY INC

Usher, The Anthem

Washington, DC · On-site

$18.50/hr

The Anthem - Usher Ushers are the welcoming faces of The Anthem and are focused on customer service and patron experience. Duties can rotate from event to event and may include: * Greeting, providing ...

I.M.P.

Usher, The Anthem

Washington, DC

$18.50/hr

The Anthem - Usher Ushers are the welcoming faces of The Anthem and are focused on customer service and patron experience. Duties can rotate from event to event and may include: * Greeting, providing ...

Anthem Coffee

Customer Service

Puyallup, WA · On-site

$17.25 - $23.25/hr

The person who applies for this position has the ability to explain menu items to customers and ... food service and ensuring guests orders are correct, will be trained to prepare and/or serve a ...

Anthem Coffee

Customer Service

Tacoma, WA · On-site

$17.25 - $23.25/hr

The person who applies for this position has the ability to explain menu items to customers and ... food service and ensuring guests orders are correct, will be trained to prepare and/or serve a ...

Anthem Coffee

Customer Service

Puyallup, WA · On-site

$17.50 - $23.75/hr

The person who applies for this position has the ability to explain menu items to customers and ... food service and ensuring guests orders are correct, will be trained to prepare and/or serve a ...

Anthem Coffee

Customer Service

Tacoma, WA · On-site

$17.25 - $23.25/hr

The person who applies for this position has the ability to explain menu items to customers and ... food service and ensuring guests orders are correct, will be trained to prepare and/or serve a ...

Anthem Coffee

Customer Service

Puyallup, WA · On-site

$17.50 - $23.75/hr

The person who applies for this position has the ability to explain menu items to customers and ... food service and ensuring guests orders are correct, will be trained to prepare and/or serve a ...

Anthem Coffee

Customer Service

Tacoma, WA · On-site

$17.25 - $23.25/hr

The person who applies for this position has the ability to explain menu items to customers and ... food service and ensuring guests orders are correct, will be trained to prepare and/or serve a ...

Anthem Coffee

Customer Service

Tacoma, WA · On-site

$17.25 - $23.25/hr

The person who applies for this position has the ability to explain menu items to customers and ... food service and ensuring guests orders are correct, will be trained to prepare and/or serve a ...

Anthem Coffee

Customer Service

Ruston, WA · On-site

$18.25 - $24.75/hr

The person who applies for this position has the ability to explain menu items to customers and ... food service and ensuring guests orders are correct, will be trained to prepare and/or serve a ...

Anthem Coffee

Customer Service

Puyallup, WA · On-site

$17.50 - $23.75/hr

The person who applies for this position has the ability to explain menu items to customers and ... food service and ensuring guests orders are correct, will be trained to prepare and/or serve a ...

next page

Showing results 1-20

All JobsBusiness JobsAnthem Customer Service Jobs

Anthem Customer Service information

See salary details

$9

$18

$26

How much do anthem customer service jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for anthem customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What does an Anthem Customer Service representative do?

An Anthem Customer Service representative assists members with questions about their health insurance plans, benefits, claims, and coverage. They help resolve issues, explain policy details, and process requests such as billing inquiries or updates to account information. Representatives also guide members in finding providers, understanding billing statements, and utilizing Anthem’s online resources. Their goal is to provide accurate information and ensure a positive customer experience.

What are the key skills and qualifications needed to thrive as an Anthem Customer Service representative, and why are they important?

To thrive as an Anthem Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and basic computer proficiency is typically required. Patience, empathy, and active listening are essential soft skills for understanding and assisting diverse member needs. These qualities ensure efficient resolution of customer inquiries, member satisfaction, and a positive brand experience.

What are some common challenges faced by Anthem Customer Service representatives and how can they overcome them?

Anthem Customer Service Representatives often encounter challenges such as managing high call volumes, addressing complex healthcare benefit questions, and handling emotionally charged situations with empathy. Staying up-to-date on policy changes and leveraging internal knowledge bases can help resolve member inquiries efficiently. Team collaboration and ongoing training are essential for building confidence and problem-solving skills, which ultimately lead to more positive customer interactions and professional growth.

What is the difference between Anthem Customer Service vs Anthem Claims Specialist?

AspectAnthem Customer ServiceAnthem Claims Specialist
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; knowledge of claims processing
Work EnvironmentCall centers, office settingsOffice-based, claims processing departments
Employer & Industry UsageHealth insurance customer supportClaims review and processing within health insurance
Common Search & ComparisonCustomer support roles in health insuranceClaims processing roles in health insurance

Anthem Customer Service representatives primarily handle member inquiries, provide support, and resolve issues related to health insurance plans. In contrast, Anthem Claims Specialists focus on reviewing, processing, and managing insurance claims. While both roles require knowledge of health insurance policies, the Customer Service role emphasizes communication skills, whereas Claims Specialists need detailed claims processing knowledge.

What are common Anthem customer service job titles?

Common Anthem customer service job titles include Customer Service Representative, Member Service Associate, Claims Specialist, and Customer Support Agent. These roles typically involve assisting members with inquiries, processing claims, and providing information about health plans, often requiring strong communication skills and familiarity with healthcare systems.

What is the Anthem customer service hiring process like?

The Anthem customer service hiring process typically involves submitting an online application, completing a phone or virtual interview, and passing a skills assessment or background check. Candidates may also undergo in-person interviews and training before starting the role, which often requires good communication skills and familiarity with customer service tools.
More about Anthem Customer Service jobs

What cities are hiring for Anthem Customer Service jobs?

Cities with the most Anthem Customer Service job openings:

What states have the most Anthem Customer Service jobs?

States with the most job openings for Anthem Customer Service jobs include:

What job categories do people searching Anthem Customer Service jobs look for?

The top searched job categories for Anthem Customer Service jobs are:

Anthem Customer Service jobs near you
Infographic showing various Anthem Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Barista, Anthem

ITS MY PARTY INC

Washington, DC • On-site

$18.50/hr

Part-time

Re-posted 23 days ago

Job description

Barista - The Anthem
Job Type: Part-Time
Schedule: Evenings, Weekends, and Event Days
About the Role
The Anthem is seeking enthusiastic and customer-focused Baristas to join our team. Whether
you have previous coffee experience or are eager to learn, we'll provide the training needed to
prepare and serve a variety of specialty coffee and espresso beverages while delivering
exceptional guest service.
Responsibilities
  • Prepare and serve coffee, espresso, tea, and other specialty beverages.
  • Provide friendly and efficient customer service.
  • Operate the POS system and accurately process transactions.
  • Maintain a clean, organized, and stocked work area.
  • Follow food safety and sanitation standards.
  • Work efficiently in a fast-paced event environment.
  • Assist with opening, closing, and restocking duties

Qualifications
  • Positive attitude and willingness to learn.
  • Strong customer service and communication skills.
  • Ability to multitask and work efficiently under pressure.
  • Ability to stand for extended periods.
  • Ability to lift up to 20 pounds.
  • Flexible availability, including evenings, weekends, and event days.
  • Previous barista or food service experience is preferred but not required.

Why Join The Anthem?
  • Fun, high-energy live entertainment environment.
  • On-the-job training.
  • Flexible scheduling.
  • Opportunity to work exciting concerts and special events.
  • Supportive team culture.

Apply