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Anthem Customer Service Jobs in Virginia (NOW HIRING)

Foster Fuels

Sales Associate/CSR

Rustburg, VA · On-site

$19 - $25/hr

The Sales Associate provides exemplary customer service by asking the customer questions to ... We offer Anthem Medical, Dental, Vision, Life, Disability, Accident, Critical Illness, and Hospital ...

Foster Fuels

Sales Associate/CSR

Rustburg, VA · On-site

$19 - $25/hr

The Sales Associate provides exemplary customer service by asking the customer questions to ... We offer Anthem Medical, Dental, Vision, Life, Disability, Accident, Critical Illness, and Hospital ...

Anthem Engineering

Software Engineer

Chantilly, VA · On-site

Experience with cloud services, preferably with Amazon Web Services (AWS) * Experience with ... Active security clearance with full scope polygraph is required Top 5 Reasons to Work at Anthem ...

Anthem Engineering

Software Engineer

Chantilly, VA · On-site

Experience with cloud services, preferably with Amazon Web Services (AWS) * Experience with ... Active security clearance with full scope polygraph is required Top 5 Reasons to Work at Anthem ...

Anthem Engineering

Software Engineer

Chantilly, VA · On-site

Experience with cloud services, preferably with Amazon Web Services (AWS) * Experience with ... Active security clearance with full scope polygraph is required Top 5 Reasons to Work at Anthem ...

Anthem Engineering

DevOps Engineer

Chantilly, VA · On-site

$54 - $74/hr

Work with site reliability engineers to ensure the continuous delivery of services within ... We enjoy the closeness, directness, and efficiency of working in a small company environment Anthem ...

Anthem Engineering

DevOps Engineer

Chantilly, VA

$54 - $74/hr

Work with site reliability engineers to ensure the continuous delivery of services within ... We enjoy the closeness, directness, and efficiency of working in a small company environment Anthem ...

Anthem Engineering

DevOps Engineer

Chantilly, VA · On-site

$54 - $74/hr

Work with site reliability engineers to ensure the continuous delivery of services within ... We enjoy the closeness, directness, and efficiency of working in a small company environment Anthem ...

Domino's

Inside Team Member

Fredericksburg, VA · On-site

$12.77 - $16/hr

Dental Plan (Anthem Blue Cross Blue Sheild) voluntary for 30+ hrs/wk * Vision Plan (Anthem Blue ... Excellent customer service * Excellent verbal and written communication skills * Great attitude at ...

Domino's Pizza

Inside Team Member

Kilmarnock, VA

$12.77 - $16/hr

Dental Plan (Anthem Blue Cross Blue Sheild) voluntary for 30+ hrs/wk * Vision Plan (Anthem Blue ... Excellent customer service * Excellent verbal and written communication skills * Great attitude at ...

Domino's

Inside Team Member

Kilmarnock, VA · On-site

$12.77 - $16/hr

Dental Plan (Anthem Blue Cross Blue Sheild) voluntary for 30+ hrs/wk * Vision Plan (Anthem Blue ... Excellent customer service * Excellent verbal and written communication skills * Great attitude at ...

Domino's Pizza

Inside Team Member

Gloucester Point, VA · On-site

$12.77 - $16/hr

Dental Plan (Anthem Blue Cross Blue Sheild) voluntary for 30+ hrs/wk * Vision Plan (Anthem Blue ... Excellent customer service * Excellent verbal and written communication skills * Great attitude at ...

Domino's Pizza

Inside Team Member

Fredericksburg, VA · On-site

$12.77 - $16/hr

Dental Plan (Anthem Blue Cross Blue Sheild) voluntary for 30+ hrs/wk * Vision Plan (Anthem Blue ... Excellent customer service * Excellent verbal and written communication skills * Great attitude at ...

Domino's

Inside Team Member

Warsaw, VA · On-site

$12.77 - $16/hr

Dental Plan (Anthem Blue Cross Blue Sheild) voluntary for 30+ hrs/wk * Vision Plan (Anthem Blue ... Excellent customer service * Excellent verbal and written communication skills * Great attitude at ...

Domino's

Inside Team Member

Bowling Green, VA · On-site

$12.77 - $16/hr

Dental Plan (Anthem Blue Cross Blue Sheild) voluntary for 30+ hrs/wk * Vision Plan (Anthem Blue ... Excellent customer service * Excellent verbal and written communication skills * Great attitude at ...

Domino's Pizza

Inside Team Member

Bowling Green, VA

$12.77 - $16/hr

Dental Plan (Anthem Blue Cross Blue Sheild) voluntary for 30+ hrs/wk * Vision Plan (Anthem Blue ... Excellent customer service * Excellent verbal and written communication skills * Great attitude at ...

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Anthem Customer Service information

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How much do anthem customer service jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for anthem customer service in Virginia is $18.64, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $20.72 per hour, depending on experience, location, and employer.

What does an Anthem Customer Service representative do?

An Anthem Customer Service representative assists members with questions about their health insurance plans, benefits, claims, and coverage. They help resolve issues, explain policy details, and process requests such as billing inquiries or updates to account information. Representatives also guide members in finding providers, understanding billing statements, and utilizing Anthem’s online resources. Their goal is to provide accurate information and ensure a positive customer experience.

What are the key skills and qualifications needed to thrive as an Anthem Customer Service representative, and why are they important?

To thrive as an Anthem Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and basic computer proficiency is typically required. Patience, empathy, and active listening are essential soft skills for understanding and assisting diverse member needs. These qualities ensure efficient resolution of customer inquiries, member satisfaction, and a positive brand experience.

What are some common challenges faced by Anthem Customer Service representatives and how can they overcome them?

Anthem Customer Service Representatives often encounter challenges such as managing high call volumes, addressing complex healthcare benefit questions, and handling emotionally charged situations with empathy. Staying up-to-date on policy changes and leveraging internal knowledge bases can help resolve member inquiries efficiently. Team collaboration and ongoing training are essential for building confidence and problem-solving skills, which ultimately lead to more positive customer interactions and professional growth.

What is the difference between Anthem Customer Service vs Anthem Claims Specialist?

AspectAnthem Customer ServiceAnthem Claims Specialist
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; knowledge of claims processing
Work EnvironmentCall centers, office settingsOffice-based, claims processing departments
Employer & Industry UsageHealth insurance customer supportClaims review and processing within health insurance
Common Search & ComparisonCustomer support roles in health insuranceClaims processing roles in health insurance

Anthem Customer Service representatives primarily handle member inquiries, provide support, and resolve issues related to health insurance plans. In contrast, Anthem Claims Specialists focus on reviewing, processing, and managing insurance claims. While both roles require knowledge of health insurance policies, the Customer Service role emphasizes communication skills, whereas Claims Specialists need detailed claims processing knowledge.

What are common Anthem customer service job titles?

Common Anthem customer service job titles include Customer Service Representative, Member Service Associate, Claims Specialist, and Customer Support Agent. These roles typically involve assisting members with inquiries, processing claims, and providing information about health plans, often requiring strong communication skills and familiarity with healthcare systems.

What is the Anthem customer service hiring process like?

The Anthem customer service hiring process typically involves submitting an online application, completing a phone or virtual interview, and passing a skills assessment or background check. Candidates may also undergo in-person interviews and training before starting the role, which often requires good communication skills and familiarity with customer service tools.

What are popular job titles related to Anthem Customer Service jobs in Virginia?

For Anthem Customer Service jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Anthem Customer Service jobs in Virginia look for?

The top searched job categories for Anthem Customer Service jobs in Virginia are:

What cities in Virginia are hiring for Anthem Customer Service jobs?

Cities in Virginia with the most Anthem Customer Service job openings:

Anthem Customer Service jobs near you
Infographic showing various Anthem Customer Service job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $38,762 per year, or $18.6 per hour.

Sales Associate/CSR

Rustburg, VA • On-site

Foster Fuels
Oil and Gas Extraction • 201 - 500 employees
Learn more about Foster Fuelsexternal

$19 - $25/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 19 days ago

Job description

SUMMARY
The position supports a broad range of disciplines include selling Foster Fuels propane products and services and assisting customers with their product needs. The Sales Associate provides exemplary customer service by asking the customer questions to determine their needs and engaging them with their product knowledge and suggestive selling items for the customer's immediate needs and recommending additional items and services that will satisfy the customers' future needs. The successful candidate will be able to elevate company standards, achieve sales goals, and meet customer expectations.
SALARY RANGE
  • $19.00/hr. to $25.00/hr. DOE.
DUTIES
  • Work at the direction of the Branch Manager either independently or together as a team.
  • Process customer requests and questions such as:
    1. Send and process new customer applications and other required paperwork.
    2. Answer customer questions relating to these documents.
    3. Process credit checks, explain credit limits.
    4. Take payments.
    5. Order appliance
  • Fill propane tanks at the filling station for walk-in customers and in preparation for needed order.
  • Engage customers, either on the phone or in-person, providing assistance product knowledge including their features, values and benefits of each product. Maintain knowledge and suggest additional items and alternatives.
  • Ensure the store is neat, clean, and organized throughout each business day. Rearrange store when appropriate.
  • Be aware of current promotional items and their correct pricing and knows where products are in the store.
  • Actively participate in all programs and procedures that drive sales.
  • Greet customers when entering the showroom and ensure that all customers receive excellent service through direct salesmanship and prompt and courteous service.
  • Resolves product or services issues by clarifying customer complaints and determining and implementing the best solution.
  • Must be available for overtime hours during our busy season, Saturdays, or in emergency situations.
KEY CANDIDATE ATTRIBUTES
  • Demonstrated phone etiquette while answering and returning calls in a timely manner.
  • Ability to multitask in a fast-paced environment.
  • Excellent team relationship skills
  • Basic understanding of sales principles and customer services practices
  • Strong customer service focus
KEY CANDIDATE SKILLS
  • High School degree or GED
  • Minimum 2 years of proven work experience as in a Sales or Customer Service role.
  • Proficient with Microsoft office suite (Outlook, Excel, Word, etc.)
  • Knowledge of CRM or industry management systems
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is occasionally required to stand; walk; sit for long periods; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl, talk or hear. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
WORK ENVIRONMENT
Work environment will consist of mix of on-the-floor sales and behind the desk to assist with calls and computer related tasks. Store traffic can fluctuate based on seasonal demands which can also affect office hour requirements. The noise level in the work environment is usually moderate.
BENEFITS SUMMARY
Foster Fuels offers a very competitive Medical Benefits package. We offer Anthem Medical, Dental, Vision, Life, Disability, Accident, Critical Illness, and Hospital Indemnity. The medical plan consists of 3 plan options with 2 of them free to the employee. All plans cover preventative care and Rx at 100%. In addition, dependent coverage is 100% paid by employee.
Additionally Foster Fuels Offers:
  • Medical Flexible Spending Account (FSA) and Dependent Care FSA
  • $10,000 Employer Paid Life Insurance
  • Employee Assistance Program (EAP)
  • 401K match through ADP with Foster Fuels matching half of the employee contribution up to 6%.
  • Paid Time Off
  • 7 Paid Holidays, Floating Holiday, and Volunteer Time Off Day
  • Annual Discretionary Market-Based and Performance Raises
  • Annual Discretionary Bonuses
  • Paid Parental Leave
  • Annual Credit to company swag store depending on position
  • Educational Assistance Program
  • Employee and Dependent Scholarship Opportunities
  • Employee Pricing on Appliances, Service, Propane, and Heating Oil
  • Foster Gives Program
  • Referral Bonuses
  • Driver Benefits - Including emergency pay, pump-load pay, annual safety bonus, and home daily
  • CDL Sign-On Bonus
  • Gym/ Fitness Reimbursement - up to $100 annually

Foster Fuels is an Equal Opportunity Employer that does not discriminate based on actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, pregnancy and childbirth (or related conditions), or any other characteristic protected by applicable federal, state, or local laws.

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