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Anthem Customer Service Jobs (NOW HIRING)

Circle K Stores, Inc.

customer service rep

Phoenix, AZ · On-site

$16 - $21.50/hr

Store 2709189: 3502 W Anthem Way, Phoenix, Arizona 85086 Shift Availability Flexible (Days, Evenings, Overnights + Weekends) Time Type Part time Customer Service Representative We want you to join ...

Circle K Stores, Inc.

customer service rep

Phoenix, AZ · On-site

$15.25 - $20.75/hr

Store 2709189: 3502 W Anthem Way, Phoenix, Arizona 85086 Shift Availability Flexible (Days, Evenings, Overnights + Weekends) Time Type Part time Customer Service Representative We want you to join ...

Circle K

customer service rep

Phoenix, AZ · On-site

$16 - $21.50/hr

Store 2709189: 3502 W Anthem Way, Phoenix, Arizona 85086 Shift Availability Flexible (Days, Evenings, Overnights + Weekends) Time Type Part time Customer Service Representative We want you to join ...

Circle K Stores, Inc.

customer service rep

Phoenix, AZ · On-site

$16.25 - $22/hr

Store 2709192: 4135 W Anthem Way, Phoenix, Arizona 85085 Shift Availability Flexible (Days, Evenings, Overnights + Weekends) Time Type Part time Customer Service Representative We want you to join ...

Circle K

customer service rep

Phoenix, AZ · On-site

$16 - $21.50/hr

Store 2709192: 4135 W Anthem Way, Phoenix, Arizona 85085 Shift Availability Flexible (Days, Evenings, Overnights + Weekends) Time Type Part time Customer Service Representative We want you to join ...

IFP Automation

Customer Service Specialist

Fishers, IN · On-site

$16 - $21/hr

Provide exceptional service to customers and internal teams by promptly and accurately ... Anthem health insurance (6 plan options). * Dental, vision, and life insurance. * Short- and ...

IFP Automation

Customer Service Specialist

Fishers, IN · On-site

$40K - $55K/yr

Provide exceptional service to customers and internal teams by promptly and accurately ... Anthem health insurance (6 plan options). * Dental, vision, and life insurance. * Short- and ...

I.M.P.

Bartender, The Anthem

Washington, DC · On-site

$10.50/hr

The Anthem is searching for professional and friendly individual who enjoys interacting with ... Greet customers promptly and courteously. * Provide high speed drink service in a timely fashion.

ITS MY PARTY INC

Bartender, The Anthem

Washington, DC · On-site

$10.50/hr

The Anthem is searching for professional and friendly individual who enjoys interacting with ... Greet customers promptly and courteously. * Provide high speed drink service in a timely fashion.

I.M.P.

Bartender, The Anthem

Washington, DC · On-site

$10.50/hr

The Anthem is searching for professional and friendly individual who enjoys interacting with ... Greet customers promptly and courteously. * Provide high speed drink service in a timely fashion.

ITS MY PARTY INC

Bartender, The Anthem

Washington, DC · On-site

$10.50/hr

The Anthem is searching for professional and friendly individual who enjoys interacting with ... Greet customers promptly and courteously. * Provide high speed drink service in a timely fashion.

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Anthem Customer Service information

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How much do anthem customer service jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for anthem customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What does an Anthem Customer Service representative do?

An Anthem Customer Service representative assists members with questions about their health insurance plans, benefits, claims, and coverage. They help resolve issues, explain policy details, and process requests such as billing inquiries or updates to account information. Representatives also guide members in finding providers, understanding billing statements, and utilizing Anthem’s online resources. Their goal is to provide accurate information and ensure a positive customer experience.

What are the key skills and qualifications needed to thrive as an Anthem Customer Service representative, and why are they important?

To thrive as an Anthem Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and basic computer proficiency is typically required. Patience, empathy, and active listening are essential soft skills for understanding and assisting diverse member needs. These qualities ensure efficient resolution of customer inquiries, member satisfaction, and a positive brand experience.

What are some common challenges faced by Anthem Customer Service representatives and how can they overcome them?

Anthem Customer Service Representatives often encounter challenges such as managing high call volumes, addressing complex healthcare benefit questions, and handling emotionally charged situations with empathy. Staying up-to-date on policy changes and leveraging internal knowledge bases can help resolve member inquiries efficiently. Team collaboration and ongoing training are essential for building confidence and problem-solving skills, which ultimately lead to more positive customer interactions and professional growth.

What is the difference between Anthem Customer Service vs Anthem Claims Specialist?

AspectAnthem Customer ServiceAnthem Claims Specialist
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; knowledge of claims processing
Work EnvironmentCall centers, office settingsOffice-based, claims processing departments
Employer & Industry UsageHealth insurance customer supportClaims review and processing within health insurance
Common Search & ComparisonCustomer support roles in health insuranceClaims processing roles in health insurance

Anthem Customer Service representatives primarily handle member inquiries, provide support, and resolve issues related to health insurance plans. In contrast, Anthem Claims Specialists focus on reviewing, processing, and managing insurance claims. While both roles require knowledge of health insurance policies, the Customer Service role emphasizes communication skills, whereas Claims Specialists need detailed claims processing knowledge.

What are common Anthem customer service job titles?

Common Anthem customer service job titles include Customer Service Representative, Member Service Associate, Claims Specialist, and Customer Support Agent. These roles typically involve assisting members with inquiries, processing claims, and providing information about health plans, often requiring strong communication skills and familiarity with healthcare systems.

What is the Anthem customer service hiring process like?

The Anthem customer service hiring process typically involves submitting an online application, completing a phone or virtual interview, and passing a skills assessment or background check. Candidates may also undergo in-person interviews and training before starting the role, which often requires good communication skills and familiarity with customer service tools.
More about Anthem Customer Service jobs

What cities are hiring for Anthem Customer Service jobs?

Cities with the most Anthem Customer Service job openings:

What states have the most Anthem Customer Service jobs?

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What job categories do people searching Anthem Customer Service jobs look for?

The top searched job categories for Anthem Customer Service jobs are:

Anthem Customer Service jobs near you
Infographic showing various Anthem Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

customer service rep

Circle K Stores, Inc.

Phoenix, AZ • On-site

$16 - $21.50/hr

Other

Medical, Dental, Vision, Life, Retirement

Re-posted 10 days ago

Circle K rating

4.9

Company rating: 4.9 out of 10

Based on 1,366 frontline employees who took The Breakroom Quiz

32nd of 47 rated convenience stores

Job description

Store 2709189: 3502 W Anthem Way, Phoenix, Arizona 85086
Shift Availability
Flexible (Days, Evenings, Overnights + Weekends)
Time Type
Part time
Customer Service Representative
We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.
As a Customer Service Representative, you will enjoy:

  • Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability
  • Flexible Schedules
  • Weekly Pay
  • Weekly Bonus Potential
  • Large, Stable Employer
  • Fast Career Opportunities
  • Work With Fun, Motivated People
  • Task Variety
  • Paid Comprehensive Training
  • 401K With a Competitive Company Match
  • Flexible Spending/Health Savings Accounts
  • Tuition Reimbursement
Your key responsibilities:
You will greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers.
Provide regular and predicable onsite attendance.
You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store!
You are good at:
  • Selling products to customers
  • Providing excellent customer care
  • Communication and friendly conversation
  • Performing at a quick pace while having fun
  • Working as part of a team to accomplish daily goals
  • Coming up with great ideas to solve problems
  • Thinking quickly and offering suggestions
Great if you have:
  • Retail and customer service experience
  • Sales associate or cashiering experience
  • High school diploma or equivalent
  • Motivation to advance in your career!
  • Willingness to learn and have fun!
Physical Requirements:
  • Ability to stand and/or walk for up to 8 hours
  • Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift
  • Occasionally lift and/or carry up to 60 pounds from ground to waist level
  • Push/pull with arms up to a force of 20 pounds
  • Bend at the waist with some twisting up to one hour a shift
  • Grasp, reach and manipulate objects with hands. This handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs

Circle K is an Equal Opportunity Employer.
The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company's Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.
Click below to review information about our company's use of the federal E-Verify program to check work eligibility:
In English
In Spanish

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About Circle K

Sourced by ZipRecruiter

Circle K Stores are owned by Alimentation Couche-Tard, the largest convenience store operator in Canada. We are recognized for our strong food service brands, Simply Great Coffee, and of course our icy cold, flavour abundant Frosters. Our innovative store design and merchandising is second to none.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Tempe, AZ, US

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