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Anthem Customer Service Jobs (NOW HIRING)

U-Haul

Customer Service Representative

Anthem, AZ · On-site

$15 - $20.25/hr

Location: 42301 N 41st Dr, Anthem, Arizona 85086 United States of America Are you a people person ... As a Customer Service Representative, you will work as part of a supportive team to be the face of ...

U-Haul

Customer Service Representative

Anthem, AZ · On-site

$15 - $20.25/hr

Location: 42301 N 41st Dr, Anthem, Arizona 85086 United States of America Are you a people person ... As a Customer Service Representative, you will work as part of a supportive team to be the face of ...

U-Haul

Customer Service Representative

New River, AZ

$11.75 - $15.75/hr

Location: 42301 N 41st Dr, Anthem, Arizona 85086 United States of America Are you a people person ... As a Customer Service Representative, you will work as part of a supportive team to be the face of ...

U-Haul

Customer Service Representative

Anthem, AZ · On-site

$15 - $20.25/hr

Location: 42301 N 41st Dr, Anthem, Arizona 85086 United States of America Are you a people person ... As a Customer Service Representative, you will work as part of a supportive team to be the face of ...

ITS MY PARTY INC

Bartender, The Anthem

Washington, DC · On-site

$10/hr

The Anthem is searching for professional and friendly individual who enjoys interacting with ... Greet customers promptly and courteously. * Provide high speed drink service in a timely fashion.

I.M.P.

Bartender, The Anthem

Washington, DC

$10/hr

The Anthem is searching for professional and friendly individual who enjoys interacting with ... Greet customers promptly and courteously. * Provide high speed drink service in a timely fashion.

Ziggi's Coffee Anthem

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Barista Part Time

Anthem, AZ · On-site

$15.15/hr

Have prior cash-handling and customer service experience * Have a willingness for a long-term ... We love supporting our customers as well as our local Anthem community.

Notable Enterprises LLC / Anthem Coffee Arizona

Be Seen First

Barista

Buckeye, AZ · On-site

$15 - $17/hr

... customer experience Company Description Anthem Coffee is a community-driven café focused on connection, quality drinks, and welcoming energy--where every visit delivers great service, consistent ...

Ziggi's Coffee Anthem

Be Seen First

Barista Part Time

Anthem, AZ · On-site

$15.15/hr

Have prior cash-handling and customer service experience * Have a willingness for a long-term ... We love supporting our customers as well as our local Anthem community.

Notable Enterprises LLC / Anthem Coffee Arizona

Be Seen First

Barista

Buckeye, AZ · On-site

$15 - $17/hr

... customer experience Company Description Anthem Coffee is a community-driven café focused on connection, quality drinks, and welcoming energy--where every visit delivers great service, consistent ...

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Anthem Customer Service information

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$26

How much do anthem customer service jobs pay per hour?

As of Jun 17, 2026, the average hourly pay for anthem customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

Does Anthem use AI for customer service calls?

Anthem customer service representatives primarily handle calls through human agents, but the company may use AI-powered tools like chatbots and automated systems to assist with routine inquiries and streamline service. These technologies help improve efficiency but do not replace the role of live agents in complex interactions.

How much does Blue Cross Blue Shield pay work from home?

For Anthem Customer Service roles, which often involve working from home for Blue Cross Blue Shield plans, pay rates typically range from $15 to $20 per hour, depending on experience and location. Compensation may also include benefits such as health insurance and flexible schedules, with some positions offering performance-based incentives.

What is Anthem Co Pay?

For an Anthem Customer Service representative, co-pay refers to the fixed amount a member pays out-of-pocket for covered healthcare services at the time of service. The specific co-pay amounts vary depending on the plan, service type, and network, and representatives often assist members in understanding their plan details and coverage. Knowledge of co-pay structures is essential for providing accurate customer support and explaining benefits effectively.

What are some common challenges faced by Anthem Customer Service Representatives and how can they overcome them?

Anthem Customer Service Representatives often encounter challenges such as managing high call volumes, addressing complex healthcare benefit questions, and handling emotionally charged situations with empathy. Staying up-to-date on policy changes and leveraging internal knowledge bases can help resolve member inquiries efficiently. Team collaboration and ongoing training are essential for building confidence and problem-solving skills, which ultimately lead to more positive customer interactions and professional growth.

What are the key skills and qualifications needed to thrive as an Anthem Customer Service Representative, and why are they important?

To thrive as an Anthem Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and basic computer proficiency is typically required. Patience, empathy, and active listening are essential soft skills for understanding and assisting diverse member needs. These qualities ensure efficient resolution of customer inquiries, member satisfaction, and a positive brand experience.

What does an Anthem Customer Service representative do?

An Anthem Customer Service representative assists members with questions about their health insurance plans, benefits, claims, and coverage. They help resolve issues, explain policy details, and process requests such as billing inquiries or updates to account information. Representatives also guide members in finding providers, understanding billing statements, and utilizing Anthem’s online resources. Their goal is to provide accurate information and ensure a positive customer experience.

What is the difference between Anthem Customer Service vs Anthem Claims Specialist?

AspectAnthem Customer ServiceAnthem Claims Specialist
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; knowledge of claims processing
Work EnvironmentCall centers, office settingsOffice-based, claims processing departments
Employer & Industry UsageHealth insurance customer supportClaims review and processing within health insurance
Common Search & ComparisonCustomer support roles in health insuranceClaims processing roles in health insurance

Anthem Customer Service representatives primarily handle member inquiries, provide support, and resolve issues related to health insurance plans. In contrast, Anthem Claims Specialists focus on reviewing, processing, and managing insurance claims. While both roles require knowledge of health insurance policies, the Customer Service role emphasizes communication skills, whereas Claims Specialists need detailed claims processing knowledge.

What is the Anthem hiring process like?

The Anthem customer service hiring process typically involves submitting an online application, completing a phone or virtual interview, and participating in an in-person or virtual assessment to evaluate communication and problem-solving skills. Candidates may also undergo background checks and onboarding training before starting the role.
More about Anthem Customer Service jobs
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Anthem Customer Service jobs near you
Infographic showing various Anthem Customer Service job openings in the United States as of June 2026, with employment types broken down into 71% Full Time, 26% Part Time, and 3% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Customer Service Representative

Customer Service Representative

U-Haul

Anthem, AZ • On-site

$15 - $20.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago

U-Haul rating

6.2

Company rating: 6.2 out of 10

Based on 483 frontline employees who took The Breakroom Quiz

122nd of 142 rated vehicle equipment hire

Job description

Location:
42301 N 41st Dr, Anthem, Arizona 85086 United States of America
Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment. As well as assisting customers, using up-to-date technology to dispatch and return equipment. This position offers on-the-job education.
Our motto is 'Hire Fast, Pay Fast.' You can start today and get paid today! Schedule two hands-on working interviews and get paid for each. We also offer a $100 hiring bonus! In addition, we offer a $300 cash bonus, paid upon completion of U-Haul Equipment Inspection and Verification through our 1-2-3 Punch Certification Program at retail stores.
U-Haul Offers:
  • Career stability
  • Opportunities for advancement
  • Mindset App Reimbursement
  • Gym Reimbursement Program
  • Health insurance & Prescription plans, if eligible
  • Paid holidays, vacation, and sick days, if eligible
  • Life insurance
  • MetLaw Legal program
  • MetLife auto and home insurance
  • Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
  • 401(k) Savings Plan
  • Employee Stock Ownership Plan (ESOP)
  • 24-hour physician available for kids
  • Dental & Vision Plans
  • Business travel insurance
  • You Matter EAP
  • LifeLock Identity Theft Protection
  • Critical Illness/Group Accident Insurance
  • Dave Ramsey's SmartDollar Program

Customer Service Representative Responsibilities:
  • Assist customers inside and outside a U-Haul center with U-Haul products and services.
  • Use smartphone-based U-Scan technology to manage rentals and inventory.
  • Move and hook up U-Haul trucks and trailers.
  • Clean and inspect equipment on the lot including checking fluid levels.
  • Answer questions and educate customers regarding products and services.
  • Prepare rental invoices and accept equipment returned from rental.
  • Install hitches and trailer wiring.
  • Fill propane (certification offered through U-Haul upon employment)
  • Drive a forklift (certification offered through U-Haul upon employment)
  • Other duties as assigned
  • Participate in ongoing continuous U-Haul education through U-Haul University.

Customer Service Representative Minimum Qualifications:
  • Valid driver's license and ability to maintain a good driving record
  • High school diploma or equivalent

Work Environment:
The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields.
Physical Demands:
The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or unassisted.
U-Haul Holding Company, and its family of companies including U-Haul International, Inc. ("U-Haul"), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team.
U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.

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