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Anthem Customer Service Jobs (NOW HIRING)

ITS MY PARTY INC

Bartender, The Anthem

Washington, DC · On-site

$10/hr

The Anthem is searching for professional and friendly individual who enjoys interacting with ... Greet customers promptly and courteously. * Provide high speed drink service in a timely fashion.

I.M.P.

Bartender, The Anthem

Washington, DC

$10/hr

The Anthem is searching for professional and friendly individual who enjoys interacting with ... Greet customers promptly and courteously. * Provide high speed drink service in a timely fashion.

U-Haul

Customer Service Representative

Anthem, AZ · On-site

$15 - $20.25/hr

Location: 42301 N 41st Dr, Anthem, Arizona 85086 United States of America Are you a people person ... As a Customer Service Representative, you will work as part of a supportive team to be the face of ...

U-Haul

Customer Service Representative

Anthem, AZ · On-site

$15 - $20.25/hr

Location: 42301 N 41st Dr, Anthem, Arizona 85086 United States of America Are you a people person ... As a Customer Service Representative, you will work as part of a supportive team to be the face of ...

U-Haul

Customer Service Representative

Anthem, AZ · On-site

$15 - $20.25/hr

Location: 42301 N 41st Dr, Anthem, Arizona 85086 United States of America Are you a people person ... As a Customer Service Representative, you will work as part of a supportive team to be the face of ...

U-Haul

Customer Service Representative

Anthem, AZ

$15 - $20.25/hr

Location: 42301 N 41st Dr, Anthem, Arizona 85086 United States of America Are you a people person ... As a Customer Service Representative, you will work as part of a supportive team to be the face of ...

U-Haul

Customer Service Representative

New River, AZ

$11.75 - $15.75/hr

Location: 42301 N 41st Dr, Anthem, Arizona 85086 United States of America Are you a people person ... As a Customer Service Representative, you will work as part of a supportive team to be the face of ...

Ziggi's Coffee Anthem

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Barista Part Time

Anthem, AZ · On-site

$15.15/hr

Have prior cash-handling and customer service experience * Have a willingness for a long-term ... We love supporting our customers as well as our local Anthem community.

Notable Enterprises LLC / Anthem Coffee Arizona

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Barista

Buckeye, AZ · On-site

$15 - $17/hr

... customer experience Company Description Anthem Coffee is a community-driven café focused on connection, quality drinks, and welcoming energy--where every visit delivers great service, consistent ...

Ziggi's Coffee Anthem

Be Seen First

Barista Part Time

Anthem, AZ · On-site

$15.15/hr

Have prior cash-handling and customer service experience * Have a willingness for a long-term ... We love supporting our customers as well as our local Anthem community.

Notable Enterprises LLC / Anthem Coffee Arizona

Be Seen First

Barista

Buckeye, AZ · On-site

$15 - $17/hr

... customer experience Company Description Anthem Coffee is a community-driven café focused on connection, quality drinks, and welcoming energy--where every visit delivers great service, consistent ...

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All JobsAnthem Customer Service Jobs

Anthem Customer Service information

See salary details

$9

$18

$26

How much do anthem customer service jobs pay per hour?

As of Jun 16, 2026, the average hourly pay for anthem customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

Does Anthem use AI for customer service calls?

Anthem customer service representatives primarily handle calls through human agents, but the company may use AI-powered tools like chatbots and automated systems to assist with routine inquiries and streamline service. These technologies help improve efficiency but do not replace the role of live agents in complex interactions.

How much does Blue Cross Blue Shield pay work from home?

For Anthem Customer Service roles, which often involve working from home for Blue Cross Blue Shield plans, pay rates typically range from $15 to $20 per hour, depending on experience and location. Compensation may also include benefits such as health insurance and flexible schedules, with some positions offering performance-based incentives.

What is Anthem Co Pay?

For an Anthem Customer Service representative, co-pay refers to the fixed amount a member pays out-of-pocket for covered healthcare services at the time of service. The specific co-pay amounts vary depending on the plan, service type, and network, and representatives often assist members in understanding their plan details and coverage. Knowledge of co-pay structures is essential for providing accurate customer support and explaining benefits effectively.

What are some common challenges faced by Anthem Customer Service Representatives and how can they overcome them?

Anthem Customer Service Representatives often encounter challenges such as managing high call volumes, addressing complex healthcare benefit questions, and handling emotionally charged situations with empathy. Staying up-to-date on policy changes and leveraging internal knowledge bases can help resolve member inquiries efficiently. Team collaboration and ongoing training are essential for building confidence and problem-solving skills, which ultimately lead to more positive customer interactions and professional growth.

What are the key skills and qualifications needed to thrive as an Anthem Customer Service Representative, and why are they important?

To thrive as an Anthem Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and basic computer proficiency is typically required. Patience, empathy, and active listening are essential soft skills for understanding and assisting diverse member needs. These qualities ensure efficient resolution of customer inquiries, member satisfaction, and a positive brand experience.

What does an Anthem Customer Service representative do?

An Anthem Customer Service representative assists members with questions about their health insurance plans, benefits, claims, and coverage. They help resolve issues, explain policy details, and process requests such as billing inquiries or updates to account information. Representatives also guide members in finding providers, understanding billing statements, and utilizing Anthem’s online resources. Their goal is to provide accurate information and ensure a positive customer experience.

What is the difference between Anthem Customer Service vs Anthem Claims Specialist?

AspectAnthem Customer ServiceAnthem Claims Specialist
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; knowledge of claims processing
Work EnvironmentCall centers, office settingsOffice-based, claims processing departments
Employer & Industry UsageHealth insurance customer supportClaims review and processing within health insurance
Common Search & ComparisonCustomer support roles in health insuranceClaims processing roles in health insurance

Anthem Customer Service representatives primarily handle member inquiries, provide support, and resolve issues related to health insurance plans. In contrast, Anthem Claims Specialists focus on reviewing, processing, and managing insurance claims. While both roles require knowledge of health insurance policies, the Customer Service role emphasizes communication skills, whereas Claims Specialists need detailed claims processing knowledge.

What is the Anthem hiring process like?

The Anthem customer service hiring process typically involves submitting an online application, completing a phone or virtual interview, and participating in an in-person or virtual assessment to evaluate communication and problem-solving skills. Candidates may also undergo background checks and onboarding training before starting the role.
More about Anthem Customer Service jobs
What cities are hiring for Anthem Customer Service jobs? Cities with the most Anthem Customer Service job openings:
What states have the most Anthem Customer Service jobs? States with the most job openings for Anthem Customer Service jobs include:
What job categories do people searching Anthem Customer Service jobs look for? The top searched job categories for Anthem Customer Service jobs are:
Anthem Customer Service jobs near you
Infographic showing various Anthem Customer Service job openings in the United States as of June 2026, with employment types broken down into 71% Full Time, 26% Part Time, and 3% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Customer Service Representative

Customer Service Representative

Yarde Metals, Inc.

Southington, CT • On-site

$24.19 - $28.62/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

Yarde Metals rating

9.6

Company rating: 9.6 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

3rd of 338 rated retail wholesalers

Job description

Customer Service Representative
Southington, CT
$24.19 - $28.62/ Hour amp; Bonuses
Job Summary
Yarde Metals is a world-class metals service center known for quality, innovation, and customer commitment. We are seeking an experienced Customer Service Representative (CSR).
The Customer Service Representative (CSR) serves as the primary point of contact for customers, providing timely order status updates, addressing inquiries, and ensuring a positive customer experience through efficient and effective resolution of issues.
Job Responsibilities
  • Interact with a large internal and external customer base by responding to in-process and shipped orders.
  • Resolve customer issues including shipment discrepancies, damage, delays, and invoicing questions.
  • Ensure compliance with company policies and quality standards, including material traceability when required.
  • Investigate the status of orders using the ERP system, referring to reports, and collaborating with departments.
  • Ensure appropriate action is taken to resolve inquiries.
  • Coordinate special shipping requests and returns.
  • Conduct root-cause analysis and implement corrective action within scope of job.
  • Monitor and provide ongoing updates to internal and external customers.
  • Coordinate special shipping requests and returns.
  • Perform the duties of shipping, receiving and inventory processing as needed.
  • Complete necessary forms, paperwork, and records.
  • Complete additional duties, tasks, and projects as instructed by manager.

Requirements amp; Qualifications:
  • High school graduate or equivalent, college degree preferred.
  • Prior customer service experience in the metals, manufacturing, or industrial industries.
  • Ability to interpret product specifications, customer purchase orders, and technical details.
  • Strong attention to detail with ability to accurately process complex orders.
  • Exceptional written and verbal communication skills with ability to coordinate across departments.
  • Strong organizational skills and ability to manage multiple priorities in a fast-paced environment.
  • Proficiency with ERP systems and Microsoft Office Suite.

Benefits
  • Competitive wages and bonuses
  • Two Profit-Sharing Bonus potentials!
  • The BEST medical insurance coverage!
    • Anthem plan with low co-pays, deductibles, and weekly contributions!
  • Dental and vision insurance
  • Paid Time Off
  • Paid Holidays
  • Employer-paid life insurance and disability insurances
  • Flexible Spending and Health Saving Accounts
  • 401(k) Plan with 100% employer matching contribution
  • Job posting program for career growth opportunities with a great company!

Amenities
  • Free coffee
  • Full onsite gym and locker rooms
  • Billiard room
  • Basketball court
  • Outdoor patio and eating area

Yarde Metals is an Equal Opportunity Employer
EEO/Disabled/Veterans.
Yarde Metals Inc. provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.
Export Control Compliance amp; ITAR
Yarde Metals, Inc. works with technologies and materials subject to U.S. Government Export Control Laws and regulations. Upon hire, individuals must be available for work and in compliance with ITAR 22 CFR 120-130. Yarde Metals, Inc. reserves the right to inquire further on any matter bearing on the company’s export compliance obligations.
Drug Testing is a Condition of Employment
Yarde Metals is a federal sub-contractor and is required to comply with the Drug Free Workplace Act of 1988 and as a result,
prohibits the use of marijuana.

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