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Direct Service Provider Jobs in Indiana (NOW HIRING)

Sevita

Direct Support Lead

New Augusta, IN · On-site

$14.25 - $17.50/hr

Provide leadership and supervision to staff in the residence and community while providing direct services to individuals we serve. * Attend training for individuals served to assure their objectives ...

Sevita

Direct Support Lead

Indianapolis, IN · On-site

$13.75 - $16.50/hr

Provide leadership and supervision to staff in the residence and community while providing direct services to individuals we serve. * Attend training for individuals served to assure their objectives ...

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How much do direct service provider jobs pay per hour?

As of Jul 24, 2026, the average hourly pay for direct service provider in Indiana is $15.04, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $17.16 per hour, depending on experience, location, and employer.

What are some common challenges Direct Service Providers face when supporting clients, and how can these be managed?

Direct Service Providers often encounter challenges such as managing clients with diverse and complex needs, navigating emotional situations, and balancing administrative tasks with direct care. These challenges can be managed by leaning on strong communication skills, seeking regular supervision or peer support, and utilizing ongoing training opportunities to stay informed about best practices. Building trust and maintaining professional boundaries with clients are also crucial for success and personal well-being in this role.

What is the difference between Direct Service Provider vs Personal Care Assistant?

AspectDirect Service ProviderPersonal Care Assistant
CertificationsVaries; often includes training or certification depending on stateOften requires certification or training, such as CPR or first aid
Work EnvironmentCommunity settings, clients' homes, healthcare facilitiesPrimarily in clients' homes or healthcare settings
Employer & Industry UsageHome care agencies, healthcare providers, community organizationsHome health agencies, private clients, healthcare facilities
Job FocusProviding a range of support services including personal care, companionship, and assistance with daily activitiesAssisting with personal care, mobility, and daily living tasks

Both roles involve supporting individuals with daily needs, but a Direct Service Provider often has a broader scope of services and may work in various settings, while a Personal Care Assistant typically focuses on personal care tasks primarily in home environments.

What Is a Direct Service Provider?

A direct service provider is an employee who provides care services to people who are unable to perform tasks on their own. In this job, your duties may include helping people in an assisted living facility with daily chores, errands, and activities. Qualifications for this career are a high school diploma and work experience. Some employers may provide on-the-job training. You need patience, strong communication skills, and the ability to perform basic household tasks. Some employers may ask that you have a valid driver’s license for transportation purposes.

What are Direct Service Providers?

Direct Service Providers (DSPs) are professionals who offer hands-on support and assistance to individuals with disabilities or special needs. Their work often includes helping clients with daily living activities, personal care, transportation, and participation in community activities. DSPs play a crucial role in promoting independence, empowerment, and quality of life for the people they serve. They may work in residential homes, day programs, or clients' personal residences, ensuring that each individual receives the care and support they need.

What are the key skills and qualifications needed to thrive as a Direct Service Provider, and why are they important?

To thrive as a Direct Service Provider, you generally need a high school diploma or equivalent, basic caregiving skills, and knowledge of safety and health protocols. Familiarity with client documentation systems, first aid/CPR certification, and assistive technology is often required. Patience, strong interpersonal communication, and problem-solving abilities are essential soft skills for building trust and supporting clients effectively. These skills and qualifications are critical to ensuring client well-being, safety, and the delivery of high-quality, person-centered care.
More about Direct Service Provider jobs
What are popular job titles related to Direct Service Provider jobs in Indiana? For Direct Service Provider jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Direct Service Provider jobs in Indiana look for? The top searched job categories for Direct Service Provider jobs in Indiana are:
What cities in Indiana are hiring for Direct Service Provider jobs? Cities in Indiana with the most Direct Service Provider job openings:
Direct Service Provider jobs near you
Infographic showing various Direct Service Provider job openings in Indiana as of July 2026, with employment types broken down into 1% As Needed, 78% Full Time, 11% Part Time, and 10% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $31,291 per year, or $15 per hour.
DIRECT SERVICE PROFESSIONAL

DIRECT SERVICE PROFESSIONAL

All Pieces Fit

Merrillville, IN

$14.75 - $19/hr

Other

Posted 28 days ago

Job description

Description

SUMMARY OF ROLE

The Direct Support Professional (DSP) provides high-quality care and direct support to individuals receiving Respite and Participant Assistance and Care (PAC) services under Indiana's Medicaid Waiver programs. DSPs work in the individual's home or community to support daily living activities, promote independence, and provide temporary relief to primary caregivers.


JOB DUTIES


Duties vary based on the specific needs of the client or Individual Care Plan.


Assistance with Daily Activities

  • Help clients with personal hygiene tasks such as bathing, grooming, and dressing.
  • Assist with mobility, including transfers in and out of bed or wheelchair.
  • Provide support with toileting and incontinence care.

Meal Preparation and Nutrition

  • Assist with planning and preparation nutritious meals based on the client's dietary requirements.
  • Ensure that the client is receiving an appropriate and balanced diet.

Light Housekeeping

  • Perform light housekeeping duties, including cleaning and maintaining a safe and comfortable environment for the client.
  • Laundry and changing bed linens as needed.

Monitoring Health and Well-being

  • Observe and report any changes in the client's physical or mental condition to healthcare professionals or family members.
  • Medicine administration reminders
  • Take vital signs if required.

Companionship and Emotional Support

  • Provide companionship and engage in social activities with the client.
  • Offer emotional support and encouragement.

Transportation

  • Provide transportation for appointments, shopping, entertainment or other essential errands.

Communication

  • Maintain open and effective communication with the client, their family, and healthcare professionals.
  • Keep accurate records of care provided and any changes in the client's condition.

Safety

  • Ensure the safety of the client by identifying and minimizing potential hazards in the environment.
  • Follow proper procedures for emergency situations.

Respect for Dignity and Independence

  • Encourage and support the client's independence and decision-making to the greatest extent possible.
  • Treat clients with dignity, respect, and cultural sensitivity.

Performs other position-related duties as assigned.

Requirements

EDUCATION AND REQUIREMENTS

  • High School Diploma (or GED or High School Equivalence Certificate)
  • Pass 10-panel drug screen
  • Clear background check: National/expanded criminal background check as required by the State of Indiana
  • Completion of required TB testing
  • Valid CPR/AED training certificate
  • Valid driver's license, proof of current car insurance and the ability to maintain reliable transportation
  • Pass pre-employment caregiver training
  • Available to work holidays if needed
  • Work schedule: Flexible based on client needs

KNOWLEDGE, SKILLS & ABILITIES

  • Ability to understand and carry out directions or instructions and to keep simple records
  • Able to complete housekeeping and cooking duties
  • Able to use the telephone and communicate information regarding client concerns or occurrences
  • Able to follow policies and guidelines with minimal supervision
  • Ability to relate to and work with various personality styles, ill, disabled, and elderly
  • Skilled in interpersonal relationships, reliable, trustworthy, honest, attentive, caring
  • Ability to be compassionate, patient, and adapt to the unique needs and preferences of each client

PHYSICAL DEMANDS

  • Ability to move intermittently throughout the workday including sitting, standing and bending, pushing, or pulling.
  • Ability to lift up to 60 lbs. to assist with transfers.

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