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Direct Client Virtual Assistant Jobs in Utah (NOW HIRING)

RSM

Administrative Assistant

Farmington, UT · On-site

$17 - $23/hr

... virtual team with diverse needs, fast-moving priorities, and client-driven timelines ... , assist with ad hoc reporting for management and aid in the preparation of materials for ...

Enhabit Home Health

Home Health Aide - PRN

Saint George, UT · On-site

$13.75 - $17.75/hr

Help client maintain personal hygiene and assist with all aspects of activities of daily living ... Minimum of 1 year of full-time experience in direct client care in an institutional setting ...

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Direct Client Virtual Assistant information

What is a direct client virtual assistant?

Direct Client Virtual Assistants are professionals who provide administrative, technical, or creative support to clients remotely, usually working directly for the client rather than through an agency. Their tasks may include scheduling, email management, research, data entry, and more, depending on the client’s needs. Working directly with clients allows Virtual Assistants to build stronger relationships and tailor their services to specific requirements. This role often requires excellent communication, organizational skills, and proficiency with digital tools.

What are the key skills and qualifications needed to thrive as a direct client virtual assistant?

To thrive as a Direct Client Virtual Assistant, you need strong organizational abilities, excellent written and verbal communication, and proficiency in administrative tasks, often supported by experience or a relevant certification. Familiarity with tools like Google Workspace, Microsoft Office, project management platforms (e.g., Asana, Trello), and communication systems such as Slack or Zoom is typically required. Outstanding time management, problem-solving, and interpersonal skills help you stand out in supporting clients remotely. These skills ensure tasks are completed efficiently, client needs are met proactively, and professional relationships are maintained, which is vital for client satisfaction and long-term success.

How does a direct client virtual assistant typically manage communication and collaboration with clients who work in different time zones?

As a Direct Client Virtual Assistant, managing communication across time zones is a common challenge. Most VAs use shared digital tools like project management platforms, cloud-based calendars, and messaging apps to stay organized and responsive. It's standard practice to establish overlapping 'core hours' for real-time communication and clarify expectations regarding response times. Regular check-ins and clear documentation help ensure tasks are completed smoothly, regardless of time differences. This approach fosters trust and reliable collaboration, even when working remotely for clients around the world.

What are popular job titles related to Direct Client Virtual Assistant jobs in Utah?

For Direct Client Virtual Assistant jobs in Utah, the most frequently searched job titles are:

What job categories do people searching Direct Client Virtual Assistant jobs in Utah look for?

The top searched job categories for Direct Client Virtual Assistant jobs in Utah are:

What cities in Utah are hiring for Direct Client Virtual Assistant jobs?

Cities in Utah with the most Direct Client Virtual Assistant job openings:

Direct Client Virtual Assistant jobs near you

Medical Assistant - Assertive Community Treatment

Volunteers of America

Salt Lake City, UT • On-site

$20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 16 days ago

Volunteers Of America rating

6.9

Company rating: 6.9 out of 10

Based on 127 frontline employees who took The Breakroom Quiz

387th of 772 rated non-profit organizations

Job description

Job Type
Full-time
Description
Benefits:
  • Low-cost medical, dental, and vision coverage. Health savings account. 403b retirement plan with employer match (50% match up to 3%).
  • Employee Assistance Program for all employees
  • 33 paid days off: 11 observed paid holidays, 12 sick days, and 10 vacation days to start. Vacation increases to 12 days after 1 year, 15 days after 2 years, and more at 5 and 9 years of service.
    • Sick and vacation time accrue hourly per pay period.
  • $50,000 in employer-paid life insurance; additional coverage available.
  • Employer contribution to your Health Savings Account (paid quarterly).
  • Employee Referral Program including cash bonuses and paid time off.

About
Volunteers of America, Utah is an affiliate of a national, nonprofit, faith-based organization that has served communities across the United States for more than 125 years. Volunteers of America, Utah's mission is to provide community-supported paths for those who are vulnerable to improve their lives and increase their self-reliance. Our programs serve people experiencing challenges related to mental health, substance use, and homelessness. We encourage all who are passionate about making a difference, including individuals with lived experience, to apply.
Assertive Community Treatment (ACT) is a consumer-centered, recovery-oriented mental health service delivery model for facilitating community living, psychosocial rehabilitation, and recovery for persons who have the most severe disabling mental illnesses and/or; have severe symptoms and impairments. ACT clients are high utilizers of crisis services.
ACT utilizes a team model, and The ACT team is made up of about 10 staff including therapist, peer support specialist, case manager, vocational specialist, RN and an APRN. Most of the work is done in the community.
Position Summary
Under the supervision of the Division Director of Intensive Behavioral Services, the Program/Medical Assistant organizes, coordinates, and monitors all nonclinical operations of the team along with providing receptionist activities including triaging calls, coordinating communication between the team and clients, deescalating situations with clients who have increasing symptoms, and providing assistance to clients, their families, and other agencies. This position will also provide back-up Medical Assistant duties such as lab draws, injections and sitting with clients after they have received their injection.
Essential Duties
  • Greet people and answer phone calls including performing the following:
  • Triage and coordinate communication between ACT team members, clients, other agencies, and hospitals.
  • Obtain answers to questions for clients, families, community resources, and agencies.
  • Relieve urgent situations or temporarily manage them until other staff are available.
  • De-escalate or attend to symptomatic behavior of clients who come to the office.
  • Decide when and how quickly to refer calls to other staff.
  • Provide general administrative and clerical support to clinical and medical staff (schedule appointments, add new clients to EHR, bus pass tracking, monthly and weekly note tracking, enter and track SOQs monthly, monthly Medicaid checks).
  • Maintain professional boundaries and client confidentiality at all times.
  • Meet ACT documentation requirements.
  • Attend work on a regular and predictable basis.
  • Work must be performed on-site due to the need to provide direct client care and team support.

Secondary Duties
  • Facilitate medication refills when needed and appropriate. Deliver medications to clients' homes and provide medication injections when needed (on and off site).
  • Coordinate care with existing internal and external providers at the point of admission, discharge and level of care changes. Make referrals to PCPs when needed.
  • Perform Medical Assistant duties such as lab draws, injections and sitting with clients after they have received their injection.
  • Maintain records according to requirements, completing all documentation and billing in a timely manner, and in compliance with professional standards.
  • Perform other functions as necessary or assigned.

Requirements
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
High school diploma or equivalent required and 2 years of social services or homelessness-related experience or any combination of education, experience, and training which provides the following knowledge, skills, and abilities:
  • Successful completion of an Accredited Medical Assistant program.
  • Office experience and knowledge of multiple phone line system.
  • Ability to communicate effectively with staff and clients.
  • Experience in a mental health setting preferred.
  • Computer literate with intermediate Microsoft Office skills.
  • Ability to uphold professional boundaries, confidentiality regulations, agency policies and procedures, and interact in a professional manner with a diverse workforce, clients, and the public.
  • Willingness to accept supervision and direction.
  • Become CPR and First Aid Certified.
  • Must be at least 21 years of age, possess a current driver's license, have a good driving record, and be insurable on the agency liability policy.
  • Must be able to pass Utah-DHS - Office of Licensing background screening and pre-employment drug screen.

Physical Demands
  • Ability to lift and carry 25 lbs.
  • Ability to walk up and down stairs.
  • Ability to move around the facility, interacting with clients for extended periods.
  • Work is generally performed in an office environment. Using a computer for extended periods of time is necessary.

Salary Description
$20 / hr

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