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Direct Care Manager Jobs in Raleigh, NC (NOW HIRING)

Arosa Durham

Care Manager

Durham, NC · On-site

$70K/yr

... direct care jobs celebrating the meaningful work of caregivers. It is unlawful in Massachusetts to ... We know that the integration of care management and home care leads to higher satisfaction for ...

Arosa Durham

RN Care Manager

Durham, NC · On-site

$90K/yr

RN Care Manager Dynamic experienced Aging Life Care Professional In this role, you'll be pivotal in ... direct care jobs and celebrating the meaningful work of caregivers. At Arosa, we believe that the ...

Direct Jobs

Director, Managed Care Contracting

Raleigh, NC · On-site

$95 - $130/hr

Overview The Director, Managed Care Contracting is responsible for utilizing business and industry expertise, accepts responsibility for all activities in the Managed Care department applying to and ...

Arosa Raleigh

Professional Guardian

Raleigh, NC · On-site

$50K/yr

What is a Guardianship Care Manager Guardianship Care Managers provide guardianship support and ... direct care jobs and celebrating the meaningful work of caregivers. At Arosa, we believe that the ...

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All JobsDirect Care JobsDirect Care Manager JobsDirect Care Manager Jobs in Raleigh, NC

Direct Care Manager information

See Raleigh, NC salary details

$25.3K

$54.8K

$97.7K

How much do direct care manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for direct care manager in Raleigh, NC is $54,784.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,800.00 and $62,200.00 per year, depending on experience, location, and employer.

What is the difference between Direct Care Manager vs Direct Support Professional?

AspectDirect Care ManagerDirect Support Professional
CredentialsHigh school diploma or equivalent; some roles may require certifications in CPR, first aid, or behavioral managementHigh school diploma or equivalent; certifications like CPR and first aid are common
Work EnvironmentSupervisory role overseeing direct support staff in healthcare or community settingsProviding direct care to individuals with disabilities or chronic conditions in homes or community settings
Employer & IndustryHealthcare facilities, community agencies, residential programsResidential homes, community agencies, support organizations

The main difference is that a Direct Care Manager supervises and coordinates care staff, while a Direct Support Professional provides direct assistance to clients. The roles often overlap in settings and required certifications, but the manager focuses on oversight and program management, whereas the support professional delivers hands-on care.

What are the key skills and qualifications needed to thrive as a direct care manager?

To thrive as a Direct Care Manager, you need a background in healthcare or social services, leadership experience, and a relevant degree such as in nursing, social work, or health administration. Familiarity with care management software, electronic health records (EHRs), and regulatory compliance certifications like CPR or First Aid are typically required. Strong interpersonal communication, problem-solving, and organizational skills are crucial for managing staff and ensuring high-quality client care. These skills and qualifications are essential for ensuring smooth operations, regulatory compliance, and positive outcomes for both clients and care teams.

What is a direct care manager?

Direct Care Managers are professionals responsible for overseeing the delivery of care and support services in settings such as group homes, assisted living facilities, or community-based programs. They supervise direct care staff, coordinate care plans, ensure compliance with regulations, and maintain a high standard of service for clients or residents. Their duties often include hiring and training staff, managing schedules, monitoring quality of care, and serving as a liaison between families, staff, and healthcare professionals.

What are some common challenges a direct care manager faces when overseeing a team, and how can these be addressed?

Direct Care Managers often encounter challenges such as balancing administrative duties with hands-on support, managing staff turnover, and ensuring consistent quality of care. Navigating these issues requires strong communication skills, effective delegation, and regular staff training. Building a supportive team environment and maintaining open lines of communication with both staff and clients can help address these challenges and promote a positive care setting.
What are the most commonly searched types of Direct Care jobs in Raleigh, NC? The most popular types of Direct Care jobs in Raleigh, NC are:
What are popular job titles related to Direct Care Manager jobs in Raleigh, NC? For Direct Care Manager jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Direct Care Manager jobs in Raleigh, NC look for? The top searched job categories for Direct Care Manager jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Direct Care Manager jobs? Cities near Raleigh, NC with the most Direct Care Manager job openings:
Direct Care Manager jobs near you

Care Manager

Arosa Durham

Durham, NC • On-site

$70K/yr

Full-time

Re-posted 15 days ago

Job description

Join us fulltime/parttime or Hourly PRN. Rates may change based on employment status.

Continue your journey with Arosa

Care Management & Professional Outreach:

  • Work directly with clients and their family members; provide support for home care services and community-based care management services. Conduct professional assessments to understand our client's physical, emotional, social, and spiritual needs, develop a care plan that affords a sense of stability, clarity, and peace of mind, and manage the plan.
  • Be our face in the community: Participate on local committees, task forces, and boards. Tasks may include education / presenting to professional groups; raising consciousness and helping professionals learn how we can help them help their clients/patients; setting up meetings with professionals, getting to know them, figuring out what they need/want, and helping create solutions.

It takes a special professional, who is as comfortable with older clients and their families, as they are with our client's satellite support providers, such as Trust Officers, Attorneys, Physicians, and other elite professional service providers. We are looking for someone who has confidence in the value of Care Management services. A teammate who conveys, "I'm so glad you called us, as I know I can truly help you."

Knowledge and Skill Requirements:

  • Educational Minimum Requirement: a Bachelor's Degree. Preferred candidate: Master's Degree in a healthcare-related field.
  • Ability to interface effectively and professionally with client support, including family, physicians, attorneys, etc.
  • Ability to work in a team environment required.
  • Acceptable candidate: Bachelor's or Master's Degree in Social Work, Nursing, Gerontology, Psychology, Health and Human Services, Occupational Therapy, Licensure in nursing (LVN/LPN or RN), or other healthcare-related fields.
  • Preferred: A minimum of two (2) years experience in care management, experience working with the aging population preferred; other professional experience may substitute.
  • Excellent written and verbal communication skills required.
  • PC literacy required.
  • Valid driver's license and proof of current auto insurance required.

Arosa is a best-in-class national provider of in-home care and care management services. With offices in North Carolina, Illinois, Texas, Nevada, Florida, Massachusetts, New Jersey, Tennessee, Utah, Nevada, Georgia, California, Kansas, and Missouri, the company is creating new standards of care in the fast-growing, in-home care industry, while maintaining a focus on professionalizing direct care jobs celebrating the meaningful work of caregivers. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

At Arosa, we believe that the highest quality in-home care can only be delivered by professionals who feel cared for themselves. We are dedicated in our efforts to attract, train, retain, and treasure the best care professionals.
Our team-based approach allows us to not only treasure and support our teammates but to also offer our clients tailored, integrated support. We know that the integration of care management and home care leads to higher satisfaction for individuals and their families. Our senior care services combine the expertise of professional Care Managers with the compassion of dedicated Caregivers to deliver better experiences for seniors and their families.
Every day, we are working to honor our mission to create superior models of care and better quality jobs for our care teammates. We are bold in our efforts as we find new ways to improve the experiences of our clients, our clients' families, and our care professionals.

Education:{"credentialcategory":"associate degree","@type":"EducationalOccupationalCredential"}Employment Type: FULL_TIME

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