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Digital Relationship Manager Jobs (NOW HIRING)

East West Bank

Business Relationship Manager

Seattle, WA · On-site

$69K/yr

As a Business Relationship Manager, you will play a key role in: * Improving the lives of our ... Educate customers on how to use our digital platforms to bank and invest when, where and how they ...

Blockchain.com

VIP Relationship Manager

New York, NY

We are looking for an ambitious and highly commercial VIP Relationship Manager (RM) to help build ... A strong interest in digital assets, crypto markets and emerging financial products. * Self-starter ...

Blockchain.com

VIP Relationship Manager

New York, NY · On-site

We are looking for an ambitious and highly commercial VIP Relationship Manager (RM) to help build ... A strong interest in digital assets, crypto markets and emerging financial products. * Self-starter ...

East West Bank

Business Relationship Manager

Irvine, CA · On-site

$71K/yr

As a Business Relationship Manager, you will play a key role in: * Improving the lives of our ... Educate customers on how to use our digital platforms to bank and invest when, where and how they ...

East West Bank

Business Relationship Manager

Duluth, GA · On-site

$65K/yr

As a Business Relationship Manager, you will play a key role in: * Improving the lives of our ... Educate customers on how to use our digital platforms to bank and invest when, where and how they ...

Blockchain.com

VIP Relationship Manager

Dallas, TX · On-site

We are looking for an ambitious and highly commercial VIP Relationship Manager (RM) to help build ... A strong interest in digital assets, crypto markets and emerging financial products. * Self-starter ...

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Digital Relationship Manager information

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$28K

$80.7K

$140.5K

How much do digital relationship manager jobs pay per year?

As of Jul 14, 2026, the average yearly pay for digital relationship manager in the United States is $80,705.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,500.00 and $105,500.00 per year, depending on experience, location, and employer.

What is a Digital Relationship Manager?

A Digital Relationship Manager is a professional who manages and nurtures relationships with clients or customers through digital channels such as email, social media, and online platforms. Their main goal is to enhance customer engagement, resolve issues, and ensure a positive digital experience. They often collaborate with marketing, sales, and customer support teams to develop strategies that improve customer satisfaction and retention. Digital Relationship Managers use data and analytics to understand customer preferences and personalize interactions. This role is essential in helping organizations build strong, long-lasting relationships in an increasingly digital world.

How does a Digital Relationship Manager typically collaborate with other departments to enhance the customer experience?

Digital Relationship Managers work closely with teams such as marketing, sales, IT, and customer support to create seamless digital experiences for clients. They often act as a bridge, communicating customer feedback and digital engagement insights to relevant departments to improve products and services. Collaboration may include participating in strategy meetings, co-developing digital campaigns, and coordinating on technology integrations to ensure that customers receive consistent and personalized interactions across all digital platforms.

What are the key skills and qualifications needed to thrive as a Digital Relationship Manager, and why are they important?

To thrive as a Digital Relationship Manager, you need expertise in digital marketing, CRM platforms, and customer engagement strategies, often supported by a bachelor’s degree in marketing or business. Familiarity with tools like Salesforce, HubSpot, data analytics software, and social media management systems is typically required. Outstanding communication, problem-solving skills, and the ability to build rapport virtually help set top performers apart. These skills ensure effective client management, foster loyalty, and drive business growth in increasingly digital environments.

What is the difference between Digital Relationship Manager vs Customer Success Manager?

AspectDigital Relationship ManagerCustomer Success Manager
Primary FocusManaging digital channels and online customer interactionsEnsuring customer satisfaction and retention
Required SkillsDigital marketing, CRM tools, data analysisCommunication, problem-solving, client management
Work EnvironmentOnline platforms, digital marketing teamsCustomer service teams, client-facing roles
Industry UsageBanking, finance, e-commerceTech, SaaS, financial services

The Digital Relationship Manager primarily focuses on managing online interactions and digital channels to strengthen customer relationships, often working with digital marketing tools. In contrast, the Customer Success Manager emphasizes ensuring customer satisfaction and retention through direct client engagement. Both roles require strong communication skills but differ in their core responsibilities and work environments.

More about Digital Relationship Manager jobs
What cities are hiring for Digital Relationship Manager jobs? Cities with the most Digital Relationship Manager job openings:
What states have the most Digital Relationship Manager jobs? States with the most job openings for Digital Relationship Manager jobs include:
What job categories do people searching Digital Relationship Manager jobs look for? The top searched job categories for Digital Relationship Manager jobs are:
Digital Relationship Manager jobs near you
Infographic showing various Digital Relationship Manager job openings in the United States as of July 2026, with employment types broken down into 87% Full Time, 11% Part Time, and 2% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $80,705 per year, or $38.8 per hour.
Relationship Manager - Dublin

Relationship Manager - Dublin

BANKSOUTH

Dublin, GA

Other

Medical, Dental, Life, Retirement, PTO

Posted 14 days ago

Job description

About First Laurens Bank: A Division of BankSouth

For 80 years, BankSouth has been a trusted partner to the individuals, families, and businesses that make our communities thrive. As we celebrate this milestone anniversary, we're proud of the legacy we've built — and even more excited about what's ahead.

BankSouth is a forward-thinking community bank that combines the personal touch of local banking with the innovation and resources to compete on a larger stage. We're growing, and we're looking for talented individuals who share our commitment to outstanding customer service, teamwork, and community involvement.

If you're ready to be part of a team with deep roots and a bold future, we'd love to hear from you.

The Role

The Relationship Manager proposes, initiates, and oversees all loan and deposit programs provided by the company; assures that lending and deposit activities of the company meet the needs of the customers. The Relationship Manager is primarily focused on building Commercial Lending relationships in the assigned market by active networking, establishing relationships with new business prospects, and growing existing customer relationships.

What You'll Do

  • Loan renewals
  • Loan modifications
  • Administrative extensions (tasks to be shared with Portfolio Managers)
  • Community Involvement (ie. serve on the board of a local non-profit, seat on the Chamber of Commerce, etc.)
  • Relationship management
  • Answering customer questions regarding deposits, loans, digital banking
  • Completion of credit memos, deal structuring, pricing, movement/process on loans to get them through to completion
  • Covenants
  • Review and assembly of data for an annual review of the relationship 

What You Bring

  • A bachelor’s degree in Business Administration, Finance, Accounting, or related discipline is required.
  • Five to ten years of similar or related experience, including time spent in preparatory positions.

Why You'll Love Working Here

At BankSouth, we take care of our people the way we take care of our customers — with intention and generosity. Here's what you can expect:

  • Medical & Dental — On Us: 100% bank-paid employee medical and dental coverage, because your health shouldn't come with a price tag.
  • Full Protection, Zero Cost: Short-term disability, long-term disability, term life insurance, and Teladoc virtual care — all 100% bank-paid.
  •  Generous PTO & 11 Paid Holidays: Recharge and enjoy time with the people who matter most.
  • 401(k) with Company Match: We invest in your future — literally.
  • Competitive Pay + Incentives: A compensation program designed to reward your hard work and results.
  • Continuous Training & Development: Grow your skills and advance your career with ongoing training and professional development opportunities throughout the year.
  • Free Friday Lunches: End the week right — lunch is on us every Friday!

BankSouth is an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability, or veteran status.

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