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Digital Relationship Manager Jobs in Rochester, NY

PuroClean

Social Media Experiment 2026

Rochester, NY · On-site +1

$4.8K/mo

Proven ability to manage client relationships, from strategic consultation to hands-on execution, with a focus on delivering results. * Technical Skills: * Proficiency with digital marketing tools ...

ADP

Digital Sales Associate

Fairport, NY

$13.25 - $18/hr

Deepen Relationships Across the ADP Family . In addition to selling cloud-based human resources ... Ability to manage your time and present your ideas in a clear professional manner while leveraging ...

PuroClean

Social Media Executive 2026

Rochester, NY · On-site

$2.9K/mo

Proven ability to manage client relationships, from strategic consultation to hands-on execution, with a focus on delivering results. * Technical Skills: * Proficiency with digital marketing tools ...

ADP

HRO Digital Sales Associate

Fairport, NY · On-site

$13.25 - $18/hr

Deepen Relationships Across the ADP Family. In addition to selling cloud-based human resources ... Ability to manage your time and present your ideas in a clear professional manner while leveraging ...

ADP

HRO Digital Sales Associate

Fairport, NY

$13.25 - $18/hr

Deepen Relationships Across the ADP Family. In addition to selling cloud-based human resources ... Ability to manage your time and present your ideas in a clear professional manner while leveraging ...

Framing Technology Inc

Marketing Manager

Rochester, NY · Hybrid

$65K - $90K/yr

Working knowledge of SEO, Google Analytics, Google Search Console, CRM systems, and digital marketing best practices. * Experience using AI tools to support research, content creation, and marketing ...

Tribune Media

Account Executive

Rochester, NY · On-site

$50K - $80K/yr

Understanding of digital advertising metrics, audience targeting, campaign optimization, and marketing analytics * Experience with Google Analytics, Meta/Facebook Ads Manager, CRM platforms, or ...

Nexstar Media Group

Account Executive

Rochester, NY · On-site

$50K - $80K/yr

Understanding of digital advertising metrics, audience targeting, campaign optimization, and marketing analytics * Experience with Google Analytics, Meta/Facebook Ads Manager, CRM platforms, or ...

WOWK-TV

Account Executive

Rochester, NY · On-site

$50K - $80K/yr

Understanding of digital advertising metrics, audience targeting, campaign optimization, and marketing analytics * Experience with Google Analytics, Meta/Facebook Ads Manager, CRM platforms, or ...

M&T Bank

Branch Manager

Rochester, NY

... digital engagement, transactions/operations, servicing, and sales. Has personal production ... Proactively prospects and grows Business Banking relationships through outreach. Builds the bank ...

M&T Bank

Branch Manager

Rochester, NY · On-site

... digital engagement, transactions/operations, servicing, and sales. Has personal production ... Proactively prospects and grows Business Banking relationships through outreach. Builds the bank ...

Deloitte

BPO/BPaaS Manager

Rochester, NY · On-site

Digital Foundry Operate & Innovation BPO/BPaaS Manager Our Deloitte Customer team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics ...

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Showing results 41-60

All JobsDigital Relationship JobsDigital Relationship Manager JobsDigital Relationship Manager Jobs in Rochester, NY

Digital Relationship Manager information

See Rochester, NY salary details

$27.6K

$79.6K

$138.6K

How much do digital relationship manager jobs pay per year?

As of Aug 9, 2026, the average yearly pay for digital relationship manager in Rochester, NY is $79,629.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,800.00 and $104,100.00 per year, depending on experience, location, and employer.

What is a digital relationship manager?

A Digital Relationship Manager is a professional who manages and nurtures relationships with clients or customers through digital channels such as email, social media, and online platforms. Their main goal is to enhance customer engagement, resolve issues, and ensure a positive digital experience. They often collaborate with marketing, sales, and customer support teams to develop strategies that improve customer satisfaction and retention. Digital Relationship Managers use data and analytics to understand customer preferences and personalize interactions. This role is essential in helping organizations build strong, long-lasting relationships in an increasingly digital world.

How does a digital relationship manager typically collaborate with other departments to enhance the customer experience?

Digital Relationship Managers work closely with teams such as marketing, sales, IT, and customer support to create seamless digital experiences for clients. They often act as a bridge, communicating customer feedback and digital engagement insights to relevant departments to improve products and services. Collaboration may include participating in strategy meetings, co-developing digital campaigns, and coordinating on technology integrations to ensure that customers receive consistent and personalized interactions across all digital platforms.

What are the key skills and qualifications needed to thrive as a digital relationship manager, and why are they important?

To thrive as a Digital Relationship Manager, you need expertise in digital marketing, CRM platforms, and customer engagement strategies, often supported by a bachelor’s degree in marketing or business. Familiarity with tools like Salesforce, HubSpot, data analytics software, and social media management systems is typically required. Outstanding communication, problem-solving skills, and the ability to build rapport virtually help set top performers apart. These skills ensure effective client management, foster loyalty, and drive business growth in increasingly digital environments.

What is the difference between Digital Relationship Manager vs Customer Success Manager?

AspectDigital Relationship ManagerCustomer Success Manager
Primary FocusManaging digital channels and online customer interactionsEnsuring customer satisfaction and retention
Required SkillsDigital marketing, CRM tools, data analysisCommunication, problem-solving, client management
Work EnvironmentOnline platforms, digital marketing teamsCustomer service teams, client-facing roles
Industry UsageBanking, finance, e-commerceTech, SaaS, financial services

The Digital Relationship Manager primarily focuses on managing online interactions and digital channels to strengthen customer relationships, often working with digital marketing tools. In contrast, the Customer Success Manager emphasizes ensuring customer satisfaction and retention through direct client engagement. Both roles require strong communication skills but differ in their core responsibilities and work environments.

What are popular job titles related to Digital Relationship Manager jobs in Rochester, NY? For Digital Relationship Manager jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Digital Relationship Manager jobs in Rochester, NY look for? The top searched job categories for Digital Relationship Manager jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Digital Relationship Manager jobs? Cities near Rochester, NY with the most Digital Relationship Manager job openings:
Digital Relationship Manager jobs near you

Social Media Experiment 2026

PuroClean

Rochester, NY • On-site, Remote

$4.8K/mo

Full-time

Medical, Retirement

Re-posted 3 days ago

PuroClean rating

6.6

Company rating: 6.6 out of 10

Based on 22 frontline employees who took The Breakroom Quiz

Job description

Benefits:
  • Company parties
  • Donation matching
  • Flexible schedule
  • Profit sharing
  • Savings bank
  • Stock options plan
  • Health insurance

About the Role:
Google is seeking a highly motivated and experienced Digital Marketing Manager to join our expanding team of marketing professionals. As a Digital Marketing Manager at Google, you will play a crucial role in shaping and executing data-driven marketing strategies that support the growth of our global client base. You will be responsible for leading cross-functional initiatives that drive customer acquisition, engagement, and brand awareness across various digital channels. With opportunities to work on large-scale projects with some of the world's most innovative brands, this is a chance to make a significant impact on global marketing efforts.
As a member of the Google marketing team, you will collaborate closely with internal teams including product managers, creative designers, engineers, and analytics experts. Your role will be central to driving successful digital campaigns, optimizing performance, and contributing to the overall digital strategy that accelerates our clients' success in a competitive market.
Key Responsibilities:
  1. Campaign Strategy & Execution:
    • Develop and execute comprehensive digital marketing strategies that drive brand awareness, customer acquisition, and revenue growth.
    • Lead integrated campaigns across a variety of digital channels, including paid media (search, display, video), social media (paid and organic), email marketing, and SEO/SEM.
    • Collaborate with creative and product teams to develop compelling content and messaging that resonates with target audiences.
    • Manage and optimize digital ad budgets, ensuring campaigns achieve KPIs while staying within budget constraints.
  2. Data-Driven Optimization:
    • Leverage advanced analytics tools to monitor, analyze, and report on campaign performance, identifying opportunities for optimization and growth.
    • Use data insights to continuously improve campaign strategies, audience segmentation, and channel performance, ensuring alignment with overall marketing objectives.
    • Lead A/B testing initiatives to test new approaches and refine strategies for maximum impact.
    • Develop detailed reports and presentations that translate complex data into actionable insights for stakeholders at all levels.
  3. Collaboration & Stakeholder Management:
    • Partner with cross-functional teams including product managers, designers, and engineers to ensure cohesive marketing strategies that align with business goals.
    • Work closely with external clients to understand their needs, deliver strategic recommendations, and build long-term relationships based on trust and results.
    • Support the marketing leadership team in identifying new opportunities for growth, both within existing client accounts and through new business development.
    • Mentor and guide junior team members, fostering an environment of continuous learning and development.
  4. Innovation & Thought Leadership:
    • Stay at the forefront of digital marketing trends, tools, and technologies, applying best practices to Google's marketing initiatives.
    • Test and experiment with new digital marketing tools and techniques to find innovative ways to drive results and enhance client experiences.
    • Contribute to thought leadership within the company, sharing insights, trends, and emerging digital marketing strategies with the wider team.
  5. Brand Growth & Community Engagement:
    • Create and execute strategies to enhance brand recognition and establish thought leadership for Google and its clients within their respective industries.
    • Oversee community-building initiatives through digital platforms, ensuring that Google's brand voice is consistent and engaging across all channels.
    • Help cultivate and maintain strong relationships with key stakeholders, influencers, and brand ambassadors to drive organic growth and brand loyalty.

Qualifications:
  • Experience:
    • 5+ years of experience in digital marketing, preferably in a leadership or managerial role with a strong track record of driving successful digital campaigns across multiple channels.
    • Demonstrated experience working with large-scale budgets and managing complex, integrated marketing initiatives.
    • Proven ability to manage client relationships, from strategic consultation to hands-on execution, with a focus on delivering results.
  • Technical Skills:
    • Proficiency with digital marketing tools and platforms such as Google Ads, Facebook Ads, LinkedIn Ads, SEMrush, Google Analytics, and others.
    • Advanced knowledge of SEO/SEM best practices and content strategy, including technical SEO, on-page and off-page optimization, and keyword research.
    • Strong analytical skills with the ability to interpret data, identify trends, and make data-backed decisions to improve marketing effectiveness.
    • Experience with email marketing platforms (e.g., Mailchimp, HubSpot, Marketo) and CRM tools (e.g., Salesforce) is a plus.
  • Communication & Leadership:
    • Exceptional written and verbal communication skills, with the ability to present complex ideas in an accessible and persuasive manner.
    • Experience in managing cross-functional teams, providing mentorship and leadership, and fostering a collaborative, results-oriented culture.
    • Strong project management skills, with the ability to manage multiple initiatives simultaneously while meeting deadlines and maintaining attention to detail.
  • Education:
    • Bachelor's degree in Marketing, Business Administration, Communications, or a related field (or equivalent practical experience).

Preferred Qualifications:
  • Experience working with global brands and managing international marketing campaigns.
  • Expertise in social media marketing, influencer partnerships, or content strategy.
  • Familiarity with marketing automation tools and customer journey mapping.
  • Passion for staying ahead of industry trends and testing new marketing techniques to stay competitive.

What We Offer:
  • Flexibility: Work in a hybrid environment that supports both in-office and remote collaboration.
  • Career Growth: Access to ongoing learning and development opportunities, including mentorship from Google's marketing leaders and training programs to advance your career.
  • Global Impact: Work with some of the world's most innovative brands and be part of a company dedicated to making a positive impact in various industries across the globe.
  • Culture: A diverse and inclusive work environment that values collaboration, creativity, and making a difference.
  • Compensation: Competitive salary, performance-based bonuses, and benefits including health, wellness, and retirement plans.

This is a remote position.
Compensation: $4,800.00 per month
"We Build Careers" - Steve White, President and COO
With over 500 locations across North America and Canada, PuroClean is leading the industry in emergency property restoration services, by helping families and businesses overcome the devastating setbacks caused by water, fire, mold, biohazard, and other conditions resulting in property damage. We operate with a 'servant-based leadership' mindset and seek to create an environment where our team members can grow both professionally and spiritually through serving our customers, communities, and each other.
Culture is very important to us. We want to make sure that we are the right fit for YOU!
Apply today and join our Winning TEAM
"We are One Team, All In, Following The PuroClean Way in the spirit of Servant Leadership"
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to PuroClean Corporate.

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