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Digital Relationship Manager Jobs in Rochester, NY

Account Executive

Rochester, NY · On-site

$50K - $80K/yr

Understanding of digital advertising metrics, audience targeting, campaign optimization, and marketing analytics * Experience with Google Analytics, Meta/Facebook Ads Manager, CRM platforms, or ...

Account Executive

Rochester, NY · On-site

$50K - $80K/yr

Understanding of digital advertising metrics, audience targeting, campaign optimization, and marketing analytics * Experience with Google Analytics, Meta/Facebook Ads Manager, CRM platforms, or ...

Understanding of digital advertising metrics, audience targeting, campaign optimization, and marketing analytics * Experience with Google Analytics, Meta/Facebook Ads Manager, CRM platforms, or ...

Client Solutions Manager

Rochester, NY · On-site

$92K - $145K/yr

Develop and maintain trusted advisor relationships with key client stakeholders, as demonstrated by ... Experience in software, digital, or technology solution environments PREFERRED * Familiarity with ...

... digital engagement, transactions/operations, servicing, and sales. Has personal production ... Proactively prospects and grows Business Banking relationships through outreach. Builds the bank ...

... digital engagement, transactions/operations, servicing, and sales. Has personal production ... Proactively prospects and grows Business Banking relationships through outreach. Builds the bank ...

Use e-mail, phone calls, texts and digital social media to keep in touch with prospects and clients ... Customer Relationship Management: Perform customer maintenance weekly, monthly, quarterly and ...

Use e-mail, phone calls, texts and digital social media to keep in touch with prospects and clients ... Customer Relationship Management: Perform customer maintenance weekly, monthly, quarterly and ...

Use e-mail, phone calls, texts and digital social media to keep in touch with prospects and clients ... Customer Relationship Management: Perform customer maintenance weekly, monthly, quarterly and ...

Stakeholder & Business Relationship Management * Act as trusted IT partner for Sales, Marketing, Customer Service, Finance, Operations and Digital Commerce stakeholders. * Facilitate workshops ...

Stakeholder & Business Relationship Management * Act as trusted IT partner for Sales, Marketing, Customer Service, Finance, Operations and Digital Commerce stakeholders. * Facilitate workshops ...

Stakeholder & Business Relationship Management * Act as trusted IT partner for Sales, Marketing, Customer Service, Finance, Operations and Digital Commerce stakeholders. * Facilitate workshops ...

Showing results 41-60

Digital Relationship Manager information

See Rochester, NY salary details

$27.6K

$79.6K

$138.6K

How much do digital relationship manager jobs pay per year?

As of Sep 3, 2026, the average yearly pay for digital relationship manager in Rochester, NY is $79,629.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,800.00 and $104,100.00 per year, depending on experience, location, and employer.

What is a digital relationship manager?

A Digital Relationship Manager is a professional who manages and nurtures relationships with clients or customers through digital channels such as email, social media, and online platforms. Their main goal is to enhance customer engagement, resolve issues, and ensure a positive digital experience. They often collaborate with marketing, sales, and customer support teams to develop strategies that improve customer satisfaction and retention. Digital Relationship Managers use data and analytics to understand customer preferences and personalize interactions. This role is essential in helping organizations build strong, long-lasting relationships in an increasingly digital world.

How does a digital relationship manager typically collaborate with other departments to enhance the customer experience?

Digital Relationship Managers work closely with teams such as marketing, sales, IT, and customer support to create seamless digital experiences for clients. They often act as a bridge, communicating customer feedback and digital engagement insights to relevant departments to improve products and services. Collaboration may include participating in strategy meetings, co-developing digital campaigns, and coordinating on technology integrations to ensure that customers receive consistent and personalized interactions across all digital platforms.

What are the key skills and qualifications needed to thrive as a digital relationship manager, and why are they important?

To thrive as a Digital Relationship Manager, you need expertise in digital marketing, CRM platforms, and customer engagement strategies, often supported by a bachelor’s degree in marketing or business. Familiarity with tools like Salesforce, HubSpot, data analytics software, and social media management systems is typically required. Outstanding communication, problem-solving skills, and the ability to build rapport virtually help set top performers apart. These skills ensure effective client management, foster loyalty, and drive business growth in increasingly digital environments.

What is the difference between Digital Relationship Manager vs Customer Success Manager?

AspectDigital Relationship ManagerCustomer Success Manager
Primary FocusManaging digital channels and online customer interactionsEnsuring customer satisfaction and retention
Required SkillsDigital marketing, CRM tools, data analysisCommunication, problem-solving, client management
Work EnvironmentOnline platforms, digital marketing teamsCustomer service teams, client-facing roles
Industry UsageBanking, finance, e-commerceTech, SaaS, financial services

The Digital Relationship Manager primarily focuses on managing online interactions and digital channels to strengthen customer relationships, often working with digital marketing tools. In contrast, the Customer Success Manager emphasizes ensuring customer satisfaction and retention through direct client engagement. Both roles require strong communication skills but differ in their core responsibilities and work environments.

What are popular job titles related to Digital Relationship Manager jobs in Rochester, NY?

For Digital Relationship Manager jobs in Rochester, NY, the most frequently searched job titles are:

What job categories do people searching Digital Relationship Manager jobs in Rochester, NY look for?

The top searched job categories for Digital Relationship Manager jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Digital Relationship Manager jobs?

Cities near Rochester, NY with the most Digital Relationship Manager job openings:

Creator & Partnerships Manager

Childhood Cancer Society

Rochester, NY • On-site

Full-time

Re-posted 18 days ago


Job description

About Childhood Cancer Society

Childhood Cancer Society is a 501(c)(3) nonprofit organization dedicated to supporting families battling childhood illness both financially and emotionally. Through creative initiatives, partnerships, and digital campaigns, we work to bring hope, community, and meaningful support to families during some of the most difficult moments of their lives.

One of our central initiatives is Adventure Ted, our superhero teddy bear mascot who encourages children to “see the adventure in all that you do.” Through storytelling, creator collaborations, and community-driven campaigns, we are expanding the reach of Adventure Ted to bring positivity and awareness to audiences around the world.

What You’ll Do

  • Identify and research YouTubers, influencers, creators, and brands that align with our mission

  • Conduct outreach to potential collaborators and partnership opportunities

  • Help coordinate creator collaborations, storytime features, and digital campaigns

  • Track partnership conversations and manage communication with creators

  • Brainstorm creative ways to expand Adventure Ted’s presence across digital platforms

  • Work with our communications and events teams to activate collaborations

  • Help develop long-term partnerships that support fundraising and awareness initiatives

  • Strong interest in creator economy, influencer partnerships, and digital media

  • Comfortable reaching out to creators and building relationships

  • Organized and able to manage multiple outreach conversations

  • Strong written communication skills