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Digital Relationship Manager Jobs in Rochester, NY

Deepen Relationships Across the ADP Family . In addition to selling cloud-based human resources ... Ability to manage your time and present your ideas in a clear professional manner while leveraging ...

Deepen Relationships Across the ADP Family . In addition to selling cloud-based human resources ... Ability to manage your time and present your ideas in a clear professional manner while leveraging ...

Senior Digital Product Owner

Rochester, NY · On-site

$124K - $164K/yr

Senior Digital Product Owner Location: Rochester, NY; Binghamton, NY; Augusta, ME; Orange, CT ... Engage with third party vendors, including managing the relationship with account managers, and ...

Marketing Manager

Rochester, NY · On-site

$65K - $80K/yr

Proficiency in Microsoft Office Suite and experience with digital marketing tools, design platforms, social media tools, website platforms, CRM systems, or similar software. * Ability to collaborate ...

Marketing Manager

Rochester, NY · On-site

$65K - $80K/yr

Proficiency in Microsoft Office Suite and experience with digital marketing tools, design platforms, social media tools, website platforms, CRM systems, or similar software. * Ability to collaborate ...

Marketing Manager

Rochester, NY · Hybrid

$65K - $80K/yr

Proficiency in Microsoft Office Suite and experience with digital marketing tools, design platforms, social media tools, website platforms, CRM systems, or similar software. * Ability to collaborate ...

Anthropic Alliance Manager

Rochester, NY · On-site

$73K - $244K/yr

... digital marketing, and creative campaigns. As a Manager, you will lead teams with a focus on ... In this role at PwC, you will build relationships with key Alliance executives, identify synergies ...

Digital Sales Associate

Fairport, NY · On-site

$13.25 - $18/hr

Deepen Relationships Across the ADP Family . In addition to selling cloud-based human resources ... Ability to manage your time and present your ideas in a clear professional manner while leveraging ...

Showing results 21-40

Digital Relationship Manager information

See Rochester, NY salary details

$27.6K

$79.6K

$138.6K

How much do digital relationship manager jobs pay per year?

As of Aug 9, 2026, the average yearly pay for digital relationship manager in Rochester, NY is $79,629.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,800.00 and $104,100.00 per year, depending on experience, location, and employer.

What is a digital relationship manager?

A Digital Relationship Manager is a professional who manages and nurtures relationships with clients or customers through digital channels such as email, social media, and online platforms. Their main goal is to enhance customer engagement, resolve issues, and ensure a positive digital experience. They often collaborate with marketing, sales, and customer support teams to develop strategies that improve customer satisfaction and retention. Digital Relationship Managers use data and analytics to understand customer preferences and personalize interactions. This role is essential in helping organizations build strong, long-lasting relationships in an increasingly digital world.

How does a digital relationship manager typically collaborate with other departments to enhance the customer experience?

Digital Relationship Managers work closely with teams such as marketing, sales, IT, and customer support to create seamless digital experiences for clients. They often act as a bridge, communicating customer feedback and digital engagement insights to relevant departments to improve products and services. Collaboration may include participating in strategy meetings, co-developing digital campaigns, and coordinating on technology integrations to ensure that customers receive consistent and personalized interactions across all digital platforms.

What are the key skills and qualifications needed to thrive as a digital relationship manager, and why are they important?

To thrive as a Digital Relationship Manager, you need expertise in digital marketing, CRM platforms, and customer engagement strategies, often supported by a bachelor’s degree in marketing or business. Familiarity with tools like Salesforce, HubSpot, data analytics software, and social media management systems is typically required. Outstanding communication, problem-solving skills, and the ability to build rapport virtually help set top performers apart. These skills ensure effective client management, foster loyalty, and drive business growth in increasingly digital environments.

What is the difference between Digital Relationship Manager vs Customer Success Manager?

AspectDigital Relationship ManagerCustomer Success Manager
Primary FocusManaging digital channels and online customer interactionsEnsuring customer satisfaction and retention
Required SkillsDigital marketing, CRM tools, data analysisCommunication, problem-solving, client management
Work EnvironmentOnline platforms, digital marketing teamsCustomer service teams, client-facing roles
Industry UsageBanking, finance, e-commerceTech, SaaS, financial services

The Digital Relationship Manager primarily focuses on managing online interactions and digital channels to strengthen customer relationships, often working with digital marketing tools. In contrast, the Customer Success Manager emphasizes ensuring customer satisfaction and retention through direct client engagement. Both roles require strong communication skills but differ in their core responsibilities and work environments.

What are popular job titles related to Digital Relationship Manager jobs in Rochester, NY? For Digital Relationship Manager jobs in Rochester, NY, the most frequently searched job titles are:
What cities near Rochester, NY are hiring for Digital Relationship Manager jobs? Cities near Rochester, NY with the most Digital Relationship Manager job openings:

Digital Sales Representative

ADP

Fairport, NY • On-site

Full-time

PTO

Posted 19 days ago


Job description

ADP is hiring a Digital Sales Associate.

  • Are you ready for your next best job where you can control your financial future -- and achieve that perfect work-life balance you've been searching for?
  • Does access to the latest tools and technology to assist with sales excite you?
  • Are you looking to join a dynamic, inclusive team environment with a culture of collaboration and belonging?

Yes? We had a feeling this could be a perfect match. Don't just take our word for it... read on and see for yourself!

As a Digital Sales Associate, you will sell ADP solutions, including payroll, tax, human resources, and benefits to new and existing clients using the latest digital technology. You will serve as a consultative business partner introducing ADP's leading solutions to Chief Financial Officers, Human Resources and Payroll Administrators, Small Business Owners, and more at companies ranging from Fortune 100 organizations to small, innovative businesses. You'll provide expert guidance and use your entrepreneurial spirit to build your book of business. In addition, we are known for our high-quality sales training and will teach you how to use the latest technology to set you up for success.

To start, your leader will provide daily goals around the number of dials, talk time, and appointments set -- all to get you off to the best start possible. As you prove yourself and settle into the role, you'll find autonomy, flexibility within your daily schedule, work-life balance (a set schedule Monday -- Friday, no weekends!), and virtual appointments in a role that does not require travel. Let's also not forget the uncapped commission, incentive trips, and promotional opportunities in a fun and friendly environment -- all while gaining serious credibility as part of an industry-leading sales team in a stable and a highly respected tech company.

Ready to #MakeYourMark? Apply now!

To learn more about Sales at ADP, watch here: http://adp.careers/Sales_Videos

WHAT YOU'LL DO: Responsibilities

  • Grow Our Business While Growing Yours. You will work independently and collaboratively as part of various teams within your assigned geography to close sales, win business, and reach sales goals.
  • Turn Prospects into Loyal Clients and Raving Fans. You will implement a sales strategy targeted at decision- makers and business owners to build a network and capture new business.
  • Deepen Relationships Across the ADP Family. In addition to selling cloud-based human resources solutions, you will strategically cultivate additional business within existing accounts.
  • Collaborate Daily. You will serve as a trusted advisor, partner, and ADP ambassador to your clients, internal partners, and overall network while demonstrating grace under pressure and the highest ethical standards.

TO SUCCEED IN THIS ROLE: Required Qualifications

  • Acumen Using New Tools. You are a quick learner when it comes to learning new tools and technology. You believe in the power of leveraging insights and real-time data to assist clients and prospects throughout their buying journey.
  • Positive Self-Starter. You have an upbeat, persistent style and the ability to make a proactive, strategic outreach without fear of rejection. Ability to manage your time and present your ideas in a clear professional manner while leveraging go-to-market technology throughout the sales process.
  • Continuous Learner. You're always learning, growing, and questioning what was done in the past to make things better.

A college degree is great but not required. What's more important is having the skills to do the job. If you don't have a college degree, other acceptable experience includes:

Two or more years of previous sales experience or completion of a sales internship

Military experience -- skills including teamwork, resilience, negotiation, trust-building, and a never lose mentality will help you build team and client relationships, identify solutions, and achieve success.

BONUS POINTS FOR THESE: Preferred Qualifications

  • Prior quota-carrying experience
  • Demonstrated ability to successfully build a network via social platforms
  • Experience with video platforms.

YOU'LL LOVE WORKING HERE BECAUSE YOU CAN:

  • Be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights.
  • Belong by joining one of our Business Resource Groups where you can connect globally with networks and allies who share common interests and experiences.
  • Grow your career in an agile, fast-paced environment with plenty of opportunities to progress.
  • Continuously learn. Ongoing training, development, and mentorship opportunities for even the most insatiable learner.
  • Be your healthiest. Best-in-class benefits start on Day 1 because healthy associates are happy ones.
  • Balance work and life. Resources and flexibility to more easily integrate your work and your life.
  • Focus on your mental health and well-being. We're here to provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another.
  • Join a company committed to giving back and generating a lasting, positive impact upon the communities in which we work and live.
  • Get paid to pay it forward. Company-paid time off for volunteering for causes you care about.

What are you waiting for? Apply today! jobs.adp.com

#LI-JK3


ADP logo

About ADP

Sourced by ZipRecruiter

We're designing a better way to work, so you can achieve what you're working for. Consistently named one of the 'Most Admired Companies' by FORTUNE® Magazine, and recognized by DiversityInc® as one of the 'Top 50 Companies for Diversity,' ADP works with more than 740,000 organizations across the globe to help their people work smarter, embrace new challenges, and unleash their talent. "Always Designing for People" means we're creating platforms that will transform how great work gets done, so together we can unlock a world of opportunity.

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

Roseland, NJ, US

Year founded

1949

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