Job Type: Full-time, one-year position with possibility of renewal
Work Location: Primarily remote; in-person attendance required at trainings, meetings, and supervisor-directed engagements (approximately once every two months). Central office is located at Andrew Johnson Tower, Nashville, TN. Travel to the central office is non-reimbursable.
Reports To: Family Health and Wellness Quality Improvement Director
Salary Range: Determined by contractor agency
About the Role
Tennessee is leading efforts to strengthen Health-Related Social Needs (HRSNs) screening and referral processes to ensure individuals and families can access high-quality, coordinated services through a no-wrong-door approach. HRSNs include food, housing, transportation, utilities, and financial assistance—factors that directly influence health outcomes.
In partnership with TennCare, Tennessee’s Medicaid agency, this initiative will implement a Closed-Loop Referral System (CLRS) using the FindHelp digital platform across three programs:
The long-term goal is to establish a coordinated system of care across state agencies and community-based organizations, ensuring effective connections to needed resources on a statewide scale.
The Public Health Program Director 1 will serve as the day-to-day lead, overseeing implementation, stakeholder engagement, and cross-agency coordination.
Key Responsibilities
Lead and manage implementation of the CLRS initiative across designated programs.
Coordinate with internal and external stakeholders, including TennCare, state agencies, and community organizations.
Monitor project workflows, timelines, and milestones to ensure successful rollout.
Support stakeholder engagement, training, and ongoing participation.
Manage communication, reporting, and documentation for program progress.
Use data and reporting tools to monitor program effectiveness and inform decision-making.
Collaborate with program teams (CHANT, EBHV, Viral Hepatitis) to integrate referral workflows into program delivery.
Qualifications
Required
Bachelor’s degree from an accredited college or university.
Minimum of three (3) years’ experience in public health, health program implementation, or project management.
Proven ability to manage projects with multiple stakeholders in health or human services.
Strong organizational and coordination skills.
Exceptional attention to detail for workflow and milestone tracking.
Experience in program coordination, community engagement, or care coordination.
Proficiency in Microsoft Office Suite (Word, Excel, Outlook, Teams).
Familiarity with project management tools (e.g., Asana).
Preferred
Master’s degree in Public Health (MPH) or related field.
Experience with digital referral platforms, electronic health records, or case management systems.
Experience analyzing and reporting data for program monitoring.
Competencies
Project Management: Skilled in planning, organizing, and monitoring multi-agency initiatives.
Collaboration: Ability to foster cooperation across diverse teams and partners.
Communication: Strong written and verbal skills for reporting, training, and stakeholder engagement.
Analytical Thinking: Capacity to assess data and translate findings into actionable insights.
Adaptability: Comfort working in a hybrid/remote environment with occasional in-person commitments.
InstantServe is Proud to be an EOE and will consider all applications without regard to race, genetic information, sex, age, color, religion, national origin, veteran status, disability, or any other characteristic protected by law. Applicants with disabilities that require accommodation or assistance in a position please call 202-701-1667 or email contact@iserveworld.com. This is a dedicated line designed exclusively to assist job seekers whose disability prevents them from being able to apply online.