Digital Engagement Manager Jobs in Rochester, NY

Location: Anywhere in Country

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Our objective is to provide clients with a distinctive business perspective on leveraging SAP technology, particularly within the Digital Manufacturing Cloud (DMC), to enhance their operational efficiency. This is grounded in the EY SAP service line capabilities (Supply Chain, FICO, BPC, Data & Analytics, Customer, Tech/Arch, and SuccessFactors) aimed at improving performance and productivity.

We innovate with SAP to co-create more innovative answers, drawing on our integrated competencies in tax, assurance, transactions, and risk, as well as our work in implementing SAP. Together, we help clients provide better outcomes and long‑lasting results, from strategy to execution. We take a comprehensive, business‑first view to address strategy, customer value, user experiences, processes, technology, and operational impacts in tandem. Our SAP Manufacturing professionals deliver strategic solutions to help clients transform their manufacturing operations improving cost, efficiency, quality, and effectiveness.

In this role, you will manage and deliver complex processes and solutions while maintaining a strong focus on quality and risk management. You will face challenges that require innovative problem‑solving and analytical skills, allowing you to grow your expertise in technology analysis and implementation. Your responsibilities will include:

• Lead engagement delivery and manage client relationships daily, focusing on DMC‑related initiatives.
• Oversee program/project management, ensuring engagement economics are met while delivering DMC solutions.
• Develop resource plans and budgets for complex engagements, particularly those involving DMC.
• Lead large‑scale SAP client engagements or work streams with a focus on DMC, ensuring alignment with client objectives.
• Demonstrate in‑depth technical capabilities within DMC and maintain strong business acumen, staying updated on industry trends relevant to clients.
• Consistently deliver high‑quality client services by monitoring progress, managing risks, and keeping stakeholders informed of developments and expected outcomes.
• Build and maintain relationships with client personnel at all levels to foster collaboration and trust in EY SAP DMC initiatives.
• Effectively lead and motivate diverse teams, providing constructive feedback and coaching while fostering an innovative and inclusive work environment.
• Identify and generate new business opportunities by understanding EY’s service lines and proactively assessing ways to meet client needs in the DMC space.

On your typical engagement, you will work with key stakeholders to understand their needs and advise on SAP DMC capabilities. You will initiate the requirement gathering, architect solutions, blueprinting, testing, and complete the workflow and documentation, as well as the functional design of the DMC solution. Liaise with stakeholders and technical team to translate needs into business solutions and complete the configurations and/or integrations with SAP and non‑SAP systems.

To thrive in this role, you will need a blend of technical and interpersonal skills that will allow you to build strong relationships and deliver exceptional results. Key skills include:

• Strong technical skills in application functional design and technology business requirements definition specific to DMC.
• Proven ability to analyze and map technology cost‑benefit scenarios related to DMC implementations.
• Expertise in system configuration design and business architecture frameworks within the Digital Manufacturing Cloud space.
• Excellent communication skills with the ability to influence and negotiate effectively.

• A Bachelor’s degree; a Master’s degree is preferred.
• Typically 5–7 years of relevant experience.
• At least five (5) years of experience in SAP Production Planning (PP) specifically within Digital Manufacturing Cloud (DMC).
• Strong written and verbal communication, presentation, client service and technical writing skills.
• Proven experience managing SAP projects or work streams, including oversight of project‑based team members on shore and offshore.
• Proficient in supply chain best practices, particularly within the context of Digital Manufacturing Cloud (DMC), complemented by extensive benchmarking and advisory experience in supply‑chain‑specific technology functions.
• Ability and comfort level researching client inquiries and emerging issues, including regulations, industry practices and new technologies.
• Flexibility and willingness to travel to meet client needs; travel is estimated at 40–60%.
• Experience in conducting technology cost‑benefit analyses.
• Familiarity with technology business architecture frameworks.
• Skills in training design and delivery.

• Prior consulting industry experience with DMC specialization.
• SAP certification(s).
• Experience as a workstream/team lead for manufacturing with SAP.
• Experience with at least two full‑lifecycle implementations of SAP ERP (ECC and/or S/4HANA) specifically working with the SAP Production Planning (PP) module implementing Digital Manufacturing Cloud.
• Experience with at least one full‑lifecycle implementation with SAP Material Requirement Planning (MRP).
• Experience integrating SAP PP with a Manufacturing Execution System (MES), SAP Quality Management (QM), SAP Extended Warehouse Management (EWM), and SAP Digital Manufacturing Cloud (DMC).
• Hands‑on SAP system configuring in PP.
• Designing custom RICEF solutions and writing functional specifications.
• Writing and executing test scripts.
• Writing and delivering training materials for end users.
• Knowledge of integration between SAP PP and:
  • FICO for product costing and order settlement
  • Extended Warehouse Management (EWM) for production supply and receiving
  • PPDS
  • Product Lifecycle Management (PLM) systems, including ownership of Bills of Material (BOM)
  • Master Data Management (MDM) tools/systems for manufacturing data
  • Materials Management, for both Inventory Management and Procurement functions
  • Digital Manufacturing Cloud, for both Discrete and Process Industries
• Knowledge of manufacturing operations, preferably in complex industrial equipment (or similar) and assembly line operations.
• Knowledge of product lifecycle management, including Engineering BOMs and Manufacturing BOMs.
• Experience with both Make to Stock and Make/Engineer/Configure to Order business models.

We seek individuals who are not only skilled in their technical domain but also possess the qualities of leadership, collaboration, and innovation. Top performers are those who can navigate complex challenges with agility and drive impactful results through their strategic thinking and interpersonal skills.

We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $171,600 to $392,100. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $205,900 to $445,700. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.

• We offer a flexible hybrid work model. Most people in external, client‑serving roles are expected to work together in person 40–60% of the time over the course of an engagement, project or year.
• Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well‑being.

EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.

EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1‑800‑EY‑HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY’s Talent Shared Services Team (TSS) or email the TSS at ssc.customersupport@ey.com.