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Digital Engagement Manager Jobs in Rochester, NY

Digital Media Tutor

Rochester, NY · Remote

$18 - $40/hr

Ability to explain content optimization, audience engagement metrics, multimedia integration, and ... digital workflow management. Guides students through creating graphics for social platforms ...

Manages all activities of a branch. Responsible for the overall success of the branch operating ... digital engagement, transactions/operations, servicing, and sales. Has personal production ...

Manages all activities of a branch. Responsible for the overall success of the branch operating ... digital engagement, transactions/operations, servicing, and sales. Has personal production ...

Teller - Henrietta Branch

Rochester, NY · On-site

$18 - $26.21/hr

Specializes in our branch customer experience through digital engagement, lobby management, transactional processing and retail servicing interactions. Processes a variety of financial transactions ...

Specializes in our branch customer experience through digital engagement, lobby management, transactional processing and retail servicing interactions. Processes a variety of financial transactions ...

Teller - Henrietta Branch

Rochester, NY · On-site

$18 - $26.21/hr

Specializes in our branch customer experience through digital engagement, lobby management, transactional processing and retail servicing interactions. Processes a variety of financial transactions ...

As a Float Teller, you will specialize in our branch customer experience through digital engagement, lobby management, transactional processing and retail servicing interactions. Processes a variety ...

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Showing results 1-20

Digital Engagement Manager information

See Rochester, NY salary details

$26.6K

$76.8K

$134.7K

How much do digital engagement manager jobs pay per year?

As of Sep 4, 2026, the average yearly pay for digital engagement manager in Rochester, NY is $76,760.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,300.00 and $92,700.00 per year, depending on experience, location, and employer.

What does a digital engagement manager do?

A Digital Engagement Manager is responsible for developing and executing strategies to engage audiences across digital channels such as social media, email, websites, and mobile platforms. They analyze user data, create compelling content, and foster online communities to increase brand awareness and drive audience participation. Their role often involves collaborating with marketing, communications, and analytics teams to ensure that digital campaigns meet organizational goals. Additionally, they monitor trends and use feedback to optimize ongoing engagement efforts.

What are the key skills and qualifications needed to thrive as a digital engagement manager, and why are they important?

To thrive as a Digital Engagement Manager, you need expertise in digital marketing, content strategy, data analytics, and a relevant degree in marketing or communications. Familiarity with tools such as Google Analytics, CRM platforms, social media management systems, and marketing automation software is typically required. Outstanding communication, creativity, and project management skills help you connect with diverse audiences and drive engagement. These abilities are essential for building brand presence, measuring campaign effectiveness, and fostering lasting relationships with online communities.

How does a digital engagement manager typically collaborate with other departments to ensure cohesive digital campaigns?

Digital Engagement Managers regularly work cross-functionally with marketing, communications, design, and IT teams to align messaging, brand voice, and campaign objectives across digital platforms. They facilitate meetings to coordinate content calendars, analyze real-time engagement data with analytics teams, and provide feedback to creative teams for optimizing visuals and copy. This collaboration ensures that digital campaigns are consistent, timely, and effective in reaching target audiences, while also allowing for adaptability based on performance metrics.

What is the difference between Digital Engagement Manager vs Social Media Manager?

AspectDigital Engagement ManagerSocial Media Manager
Primary FocusDeveloping overall digital engagement strategies across multiple channelsManaging social media platforms and content
Required SkillsDigital marketing, analytics, content strategyContent creation, social media tools, community management
Work EnvironmentMarketing teams, digital agencies, corporate settingsMarketing teams, social media agencies, brands
Common CertificationsDigital marketing certifications, analytics toolsSocial media certifications, content marketing

The Digital Engagement Manager focuses on creating comprehensive digital strategies to boost engagement across various online channels, while the Social Media Manager specializes in managing and curating content specifically for social media platforms. Both roles require digital marketing skills, but the Digital Engagement Manager has a broader scope that includes analytics and cross-channel coordination.

What job categories do people searching Digital Engagement Manager jobs in Rochester, NY look for?

The top searched job categories for Digital Engagement Manager jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Digital Engagement Manager jobs?

Cities near Rochester, NY with the most Digital Engagement Manager job openings:

Infographic showing various Digital Engagement Manager job openings in Rochester, NY as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 14% Part Time, and 1% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $76,760 per year, or $36.9 per hour.

U.S. Private Bank - Head of Next Generation Strategy & Engagement - Executive Director

JPMorgan Chase & Co.

Rochester, NY • On-site

$180 - $240/hr

Other

Posted 23 days ago


JPMorgan Chase & Co. rating

7.9

Company rating: 7.9 out of 10

Based on 500 frontline employees who took The Breakroom Quiz

77th of 174 rated banks


Job description

The Head of Next Generation Strategy and Engagement will join J.P. Morgan Private Advisory and the Family Office team. This individual will lead the vision, development, and execution of the firm’s strategy to engage and serve next generation clients and family members across the Global Private Bank. In this capacity, the role will help shape the long-term strategic agenda for next gen engagement - including the development of differentiated solutions and services, client engagement and education programs, strategic partnerships, and go-to-market execution.

Job Responsibilities
  • Define and lead the private bank-wide strategy for next generation client engagement across the private bank ecosystem, aligned to the firm’s broader priorities.
  • Build and lead cross-functional advisory council within the Private Bank (bankers, investors, subject matter experts, and key partners across lending/mortgage, sustainable investing, OCIO, marketing, digital, product, trust & estate, family office, and other groups) to coordinate existing efforts, identify gaps, and scale next gen initiatives and offerings.
  • Identify emerging trends shaping next gen client priorities and advise senior leadership on evolving expectations and competitive dynamics.
  • Develop and drive a multi-year roadmap for next gen capabilities, experiences, and client solutions.
  • Lead the strategy and execution of differentiated next gen engagement programs (e.g., "JPM Academy"), including conferences/events (EFL, 40x40, etc.), peer networking, educational forums, and curated experiences.
  • Create thematic content and financial education curriculums spanning investing fundamentals, macro and markets, planning and financial well-being, leadership, governance, and family dynamics.
  • Partner with internal and external subject matter experts to deliver compelling programming tailored to next generation audiences.
  • Build scalable engagement models across in-person, digital, and hybrid channels.
  • Evaluate strategic partnerships and external providers (including educational institutions and experiential offerings) that enhance the next gen value proposition.
  • Establish measurement frameworks to track adoption, engagement, and commercial impact of next gen initiatives.
  • Design and execute the go-to-market strategy across advisors, bankers, and regional leadership, including advisor enablement tools, training, playbooks, and engagement frameworks.
  • Work with Head of Content Strategy within J.P. Morgan Private Advisory to position the firm externally as a leader serving next generation wealth holders.
  • Support strategic client opportunities and key family relationships where next gen engagement is a priority.
Qualifications, Capabilities, and Skills
  • 8+ years of experience in wealth management, private banking, family office, strategy, client engagement, or related fields.
  • Strong understanding of investment products, financial planning, wealth transfer and taxation.
  • Demonstrated experience building strategic initiatives, platforms, programs, or client offerings from concept through execution.
  • Strong executive presence and ability to engage credibly with clients, advisors, senior executives, and external partners.
  • Experience leading complex cross-functional initiatives in matrixed organizations.
  • Exceptional communication, presentation, and relationship management skills.
  • Strategic thinker with strong commercial instincts and execution orientation.
  • Experience working with family offices, UHNW clients, or private bank advisory teams preferred.
  • Familiarity with next generation themes including investment fundamentals, entrepreneurship, governance, philanthropy, and digital engagement preferred.
  • Experience developing client events, educational programming, or curated peer communities preferred.
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