CSR
Port Huron, MI · On-site
$15 - $20.50/hr
In this exciting customer service role, you'll build meaningful relationships with clients, help grow their accounts, and deliver exceptional service through phone and digital channels. With clear ...
CSR
Port Huron, MI · On-site
$15 - $20.50/hr
In this exciting customer service role, you'll build meaningful relationships with clients, help grow their accounts, and deliver exceptional service through phone and digital channels. With clear ...
Customer Service Associate
$13.50 - $18.50/hr
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. * Assumes web pick-up ...
Customer Service Associate
$13.50 - $18.50/hr
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. * Assumes web pick-up ...
Customer Service Associate
$13.25 - $18.25/hr
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. * Assumes web pick-up ...
Customer Service Associate
$13.25 - $18.25/hr
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. * Assumes web pick-up ...
Customer Service Associate
Grand Haven, MI · On-site
$13.25 - $18.25/hr
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. * Assumes web pick-up ...
Customer Service Associate
Grand Haven, MI · On-site
$13.25 - $18.25/hr
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. * Assumes web pick-up ...
Customer Service Associate
Grand Rapids, MI · On-site
$14 - $19.25/hr
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. * Assumes web pick-up ...
Customer Service Associate
Grand Rapids, MI · On-site
$14 - $19.25/hr
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. * Assumes web pick-up ...
Customer Service Associate
Petoskey, MI · On-site
$14.25 - $19.50/hr
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. * Assumes web pick-up ...
Customer Service Associate
Petoskey, MI · On-site
$14.25 - $19.50/hr
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. * Assumes web pick-up ...
Customer Service Associate
Dundee, MI · On-site
$13.75 - $18.75/hr
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. * Assumes web pick-up ...
Customer Service Associate
Dundee, MI · On-site
$13.75 - $18.75/hr
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. * Assumes web pick-up ...
Customer Service Associate
Livonia, MI · On-site
$13.50 - $18.50/hr
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. * Assumes web pick-up ...
Customer Service Associate
Livonia, MI · On-site
$13.50 - $18.50/hr
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. * Assumes web pick-up ...
Customer Service Associate
Rochester, MI · On-site
$13.25 - $18.50/hr
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. * Assumes web pick-up ...
Customer Service Associate
Rochester, MI · On-site
$13.25 - $18.50/hr
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. * Assumes web pick-up ...
Customer Service Associate
Jenison, MI · On-site
$13 - $18/hr
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. * Assumes web pick-up ...
Customer Service Associate
Jenison, MI · On-site
$13 - $18/hr
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. * Assumes web pick-up ...
Customer Service Associate
$14.75 - $20.25/hr
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. * Assumes web pick-up ...
Customer Service Associate
$14.75 - $20.25/hr
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. * Assumes web pick-up ...
Customer Service Associate
Dearborn Heights, MI · On-site
$13.25 - $18.50/hr
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. * Assumes web pick-up ...
Customer Service Associate
Dearborn Heights, MI · On-site
$13.25 - $18.50/hr
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. * Assumes web pick-up ...
Customer Service Associate
$13.25 - $18.25/hr
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. * Assumes web pick-up ...
Customer Service Associate
$13.25 - $18.25/hr
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. * Assumes web pick-up ...
Customer Service Associate
$14 - $19.25/hr
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. * Assumes web pick-up ...
Customer Service Associate
$14 - $19.25/hr
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. * Assumes web pick-up ...
Customer Service Associate
$13.50 - $18.50/hr
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. * Assumes web pick-up ...
Customer Service Associate
$13.50 - $18.50/hr
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. * Assumes web pick-up ...
Customer Service Specialist
Kentwood, MI · On-site
$15.50 - $20.75/hr
Customer Service Specialists are tasked with achieving excellent customer service, while ... 2 - Digital Interview Upon review of your application, qualified candidates will be invited to ...
Customer Service Specialist
Kentwood, MI · On-site
$15.50 - $20.75/hr
Customer Service Specialists are tasked with achieving excellent customer service, while ... 2 - Digital Interview Upon review of your application, qualified candidates will be invited to ...
Customer Service Associate
Grand Rapids, MI · On-site
$14 - $19.25/hr
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. * Assumes web pick-up ...
Customer Service Associate
Grand Rapids, MI · On-site
$14 - $19.25/hr
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. * Assumes web pick-up ...
Customer Service Associate
$13 - $18/hr
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. * Assumes web pick-up ...
Customer Service Associate
$13 - $18/hr
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. * Assumes web pick-up ...
Customer Service Associate
Iron Mountain, MI · On-site
$13.25 - $18.50/hr
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. * Assumes web pick-up ...
New
Customer Service Associate
Iron Mountain, MI · On-site
$13.25 - $18.50/hr
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. * Assumes web pick-up ...
New
Customer Service Associate
Portage, MI · On-site
$14 - $19.25/hr
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. * Assumes web pick-up ...
Customer Service Associate
Portage, MI · On-site
$14 - $19.25/hr
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. * Assumes web pick-up ...
Digital Customer Service information
See Michigan salary details
$8.59 - $9.94
2% of jobs
$9.94 - $11.30
4% of jobs
$11.30 - $12.65
11% of jobs
$13.40 is the 25th percentile. Wages below this are outliers.
$12.65 - $14
15% of jobs
The median wage is $15.25 / hr.
$14 - $15.35
20% of jobs
$15.35 - $16.70
15% of jobs
$17.63 is the 75th percentile. Wages above this are outliers.
$16.70 - $18.06
13% of jobs
$18.06 - $19.41
7% of jobs
$19.41 - $20.76
6% of jobs
$20.76 - $22.11
4% of jobs
$22.11 - $23.47
3% of jobs
$8
$16
$23
How much do digital customer service jobs pay per hour?
As of Aug 22, 2026, the average hourly pay for digital customer service in Michigan is $16.38, according to ZipRecruiter salary data. Most workers in this role earn between $13.41 and $18.22 per hour, depending on experience, location, and employer.
What is a digital customer service?
A Digital Customer Service job involves assisting customers through online channels such as chat, email, social media, and mobile apps. Responsibilities typically include answering inquiries, resolving issues, and providing support using digital tools. This role requires strong communication skills, problem-solving abilities, and familiarity with digital platforms. It aims to enhance customer experience by offering efficient and convenient service in a digital-first environment.
What are the typical daily tasks and workflow for a digital customer service representative?
As a Digital Customer Service representative, your typical day involves responding to customer inquiries via email, live chat, social media, or messaging platforms, troubleshooting issues, and providing accurate information about products or services. You’ll often use customer relationship management (CRM) tools to track interactions and ensure timely follow-ups. Collaboration with other departments, such as technical support or sales, may be required to resolve complex issues efficiently. The role is usually fast-paced, requiring multitasking and prioritizing customer requests, all while maintaining a high level of professionalism and customer satisfaction.
What are the key skills and qualifications needed to thrive in digital customer service, and why are they important?
To thrive as a Digital Customer Service professional, you need excellent communication abilities, strong problem-solving skills, and familiarity with digital platforms, often supported by a high school diploma or relevant customer service experience. Technical proficiency with CRM systems, live chat software, and helpdesk tools such as Zendesk or Salesforce is commonly required. Outstanding candidates demonstrate patience, adaptability, and empathy, helping to build positive customer relationships even in challenging situations. These skills are vital for providing efficient, high-quality support through digital channels while ensuring customer satisfaction and loyalty.
What is the role of a digital customer service agent?
A digital customer service agent handles customer inquiries and issues through online channels such as chat, email, or social media. They provide support, resolve problems, and ensure customer satisfaction using communication skills and often customer service software tools. The role requires good digital literacy and the ability to work in a fast-paced, remote environment.
What are the most commonly searched types of Digital Customer Service jobs in Michigan?
The most popular types of Digital Customer Service jobs in Michigan are:
What are popular job titles related to Digital Customer Service jobs in Michigan?
For Digital Customer Service jobs in Michigan, the most frequently searched job titles are:
- No Experience Spanish Translator
- Full Time Customer Service Representative
- Customer Service Representative Work From Home
- Logistic Trucking Customer Service Representative
- Hourly Live Chat
- Customer Services Representative
- Work From Home Medical Customer Service Representative
- Chat Representative
- At Home Customer Service Representative
- Farsi Customer Service Representative
What job categories do people searching Digital Customer Service jobs in Michigan look for?
The top searched job categories for Digital Customer Service jobs in Michigan are:
- Senior Remote Customer Service Rep
- Overnight Hindi Customer Service
- Online Customer Service Rep
- Director Of Customer Service
- Comcast Customer Service Representative
- Contractual Consumer Cellular Customer Service
- At&T Customer Service Representative
- Telephone Customer Service
- No Experience High School Diploma
- Voice Of Customer
$15 - $20.50/hr
Full-time
Medical, Dental, Vision, Retirement, PTO
Posted 10 days ago
Mueller Industries rating
6.9
Based on 9 frontline employees who took The Breakroom Quiz
Job description
Job description:
Join our dynamic team and make a real impact! In this exciting customer service role, you'll build meaningful relationships with clients, help grow their accounts, and deliver exceptional service through phone and digital channels. With clear pathways for advancement and abundant opportunities for career growth, this position is your launchpad to a rewarding future with Mueller Brass Company.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Front Line to our business - voice of the customer
Partners with sales manager(s) to establish strong, long-term relationships with customers.
Ensure high-quality customer service, including a rapid response to all inquiries.
Enter accurate and thorough customer information, including customer addresses, contact information, sales orders, parts specs, production specifications, and packaging information.
Troubleshoot problems and assist in rectifying complaints.
Discuss material and processing requirements with the customer, including quote to order
Identify materials available to meet customer order specifications based on product requirements.
Monitor the status of open orders.
Work with the shipping department to maintain on-time delivery.
Work with the production scheduler to expedite orders with short lead times or unusual requests.
Prepare customer-requested reports.
Identify customer needs and advise customers of potential issues with orders, i.e., material shortages.
Resolve customer complaints through interaction with quality and management teams
Keep sales and management informed of all customer information, including unusual orders/inquiries.
EDUCATION and/or EXPERIENCE:
Associate's degree (A. A.) or equivalent from a two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.
Benefits:
Mueller Industries Companies provide equal opportunity in employment to all employees and applicants for employment. No person is to be discriminated against in employment because of race, sex, age, national origin, color, religion, disability, handicap or veteran status, sexual orientation, gender identity, and any other basis as may be specified by applicable federal, state, or local laws.
Join our dynamic team and make a real impact! In this exciting customer service role, you'll build meaningful relationships with clients, help grow their accounts, and deliver exceptional service through phone and digital channels. With clear pathways for advancement and abundant opportunities for career growth, this position is your launchpad to a rewarding future with Mueller Brass Company.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Front Line to our business - voice of the customer
Partners with sales manager(s) to establish strong, long-term relationships with customers.
Ensure high-quality customer service, including a rapid response to all inquiries.
Enter accurate and thorough customer information, including customer addresses, contact information, sales orders, parts specs, production specifications, and packaging information.
Troubleshoot problems and assist in rectifying complaints.
Discuss material and processing requirements with the customer, including quote to order
Identify materials available to meet customer order specifications based on product requirements.
Monitor the status of open orders.
Work with the shipping department to maintain on-time delivery.
Work with the production scheduler to expedite orders with short lead times or unusual requests.
Prepare customer-requested reports.
Identify customer needs and advise customers of potential issues with orders, i.e., material shortages.
Resolve customer complaints through interaction with quality and management teams
Keep sales and management informed of all customer information, including unusual orders/inquiries.
EDUCATION and/or EXPERIENCE:
Associate's degree (A. A.) or equivalent from a two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Mueller Industries Companies provide equal opportunity in employment to all employees and applicants for employment. No person is to be discriminated against in employment because of race, sex, age, national origin, color, religion, disability, handicap or veteran status, sexual orientation, gender identity, and any other basis as may be specified by applicable federal, state, or local laws.
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