ZipRecruiter

Log In

1

Digital Customer Service Representative Jobs (NOW HIRING)

Domino's

Customer Service Representative (CSR)

Barre, VT · On-site

$15.75 - $21.25/hr

Customer Service Representative (CSR) Customer Service Representative: 610 Main Street, Clintion MA 01510 The Customer Service Representative will WOW the customer by making sure they have a positive ...

Domino's

Customer Service Representative (CSR)

Springfield, VT · On-site

$16 - $21.75/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

Domino's

Customer Service Representative (CSR)

Ayer, MA · On-site

$18 - $24.25/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

Works Plumbing

CSR / Customer Service Rep

Pacifica, CA · On-site

$18 - $25/hr

Works Plumbing of Pacifica, CA, is to fill part-time and full-time CSR / Customer Service Representative positions to handle client calls regarding their plumbing needs, discuss them with the ...

next page

Showing results 1-20

All JobsDigital Customer Service Representative Jobs

Digital Customer Service Representative information

See salary details

$9

$18

$26

How much do digital customer service representative jobs pay per hour?

As of Jun 22, 2026, the average hourly pay for digital customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Digital Customer Service Representative, and why are they important?

To thrive as a Digital Customer Service Representative, you need strong communication skills, problem-solving abilities, and a basic understanding of customer support processes, often supported by a high school diploma or equivalent. Familiarity with CRM systems, live chat platforms, and helpdesk software is typically required for efficient digital interactions. Patience, empathy, and the ability to multitask are vital soft skills that help build rapport and resolve customer issues effectively. These skills and qualities are crucial for delivering timely, accurate, and positive experiences in a digital-first customer service environment.

What is the difference between Digital Customer Service Representative vs Customer Support Specialist?

AspectDigital Customer Service RepresentativeCustomer Support Specialist
CredentialsHigh school diploma or equivalent; some roles may prefer certifications in customer serviceHigh school diploma or equivalent; certifications are optional
Work EnvironmentOnline platforms, chat, email, social mediaPhone, email, in-person, or online
Industry UsageRetail, e-commerce, tech companiesVarious industries including retail, telecom, tech
Search & Comparison IntentFocus on digital communication skills, online supportBroader customer support roles, including phone and in-person

The Digital Customer Service Representative primarily handles online customer interactions via chat, email, and social media, focusing on digital communication skills. Customer Support Specialists may work across multiple channels, including phone and in-person support. Both roles require similar credentials but differ mainly in communication channels and work environment.

What are some common challenges faced by Digital Customer Service Representatives, and how can they be overcome?

Digital Customer Service Representatives often face challenges such as managing high volumes of inquiries across multiple digital channels (like chat, email, and social media) and maintaining a consistent, empathetic tone without face-to-face interaction. To overcome these challenges, it’s helpful to develop strong multitasking skills, familiarize yourself with the company’s digital tools, and continuously update your product knowledge. Collaborating closely with team members and supervisors can also offer support and guidance when handling complex or escalated issues.

What are Digital Customer Service Representatives?

Digital Customer Service Representatives are professionals who assist customers by responding to inquiries, resolving issues, and providing support through digital channels such as email, live chat, social media, and messaging apps. Unlike traditional customer service representatives who primarily use phone calls or face-to-face communication, digital representatives use online platforms to interact with customers. Their role is crucial in ensuring a positive customer experience in today's digital-first environment, addressing customer needs quickly and efficiently. They may also use specialized software and tools to track interactions, access customer information, and escalate issues when necessary.
More about Digital Customer Service Representative jobs
What cities are hiring for Digital Customer Service Representative jobs? Cities with the most Digital Customer Service Representative job openings:
What are the most commonly searched types of Digital Customer Service Representative jobs? The most popular types of Digital Customer Service Representative jobs are:
What states have the most Digital Customer Service Representative jobs? States with the most job openings for Digital Customer Service Representative jobs include:
What job categories do people searching Digital Customer Service Representative jobs look for? The top searched job categories for Digital Customer Service Representative jobs are:
Digital Customer Service Representative jobs near you
Infographic showing various Digital Customer Service Representative job openings in the United States as of June 2026, with employment types broken down into 77% Full Time, 13% Part Time, and 10% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Customer Service Representative (CSR)

Customer Service Representative (CSR)

Domino's

Barre, VT • On-site

$15.75 - $21.25/hr

Full-time

Posted 9 days ago

Domino's rating

4.8

Company rating: 4.8 out of 10

Based on 1,883 frontline employees who took The Breakroom Quiz

19th of 22 rated food delivery companies

Job description

Customer Service Representative (CSR)
Customer Service Representative:
610 Main Street, Clintion MA 01510
The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or over the phone. You will be the face and voice to Domino's customers as the first responder.
Daily Routine:
  • Greet customers and provide them with a positive, engaging experience with your personality, professionalism and performance
  • Take customer orders (in-person or over the phone) working with our technology and Point of Sales System
  • Create a great in-store customer experience by cleaning, preparing, and maintaining the front of the store
  • Ensure orders are organized and accurate.

Necessary Skills:
  • Ability to multi-task/work efficiently under pressure
  • Ability to work in a fast-paced environment - Handle the Rush
  • Effective communication with team members and customers
  • Understand safe food handling, food storage and sanitation
  • Ability to work nights and weekends
  • Excellent customer service skills
  • Ability to take direction from management
  • Must be 16 years of age or older to be considered

What Domino's employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Domino's logo

About Domino's

Sourced by ZipRecruiter

Since 1960, we've grown from just one store to become the #1 pizza company in the world. To get there and continue to go above and beyond, it takes persistent passion, incredible vision, and bold thinking. It takes every one of our employees feeling like they have pizza sauce running through their veins. What's life like at Domino's Whatever your role at Domino’s, you’ll find life here is exciting, enormously fun, and always asks you to think on your feet. If you bring your passion, drive, and a purpose to perform, there are real growth opportunities across the brand. Many people find that what starts as a day job becomes a fulfilling career, surrounded by amazing people who make sure each new day tops the last. That’s what we mean by the power of possible. We are made better together In a Domino’s corporate job, our leaders work hard to create a level playing field where corporate team members can succeed, innovate, and above all, feel like they belong. See how different backgrounds make us better, and how your unique talents could power what’s possible in a Domino’s corporate career.

Industry

Food and beverage stores, real estate and food services and drinking places

Company size

10,000+ Employees

Headquarters location

Ann Arbor, MI, US

View All Domino's Jobs

Apply